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Campground Solutions Reservation and Management System is a guest reservation system that makes it easier for campers to book as well as allows owners to manage campground operations from anywhere....Read more
Firefly is a leading reservation management platform built for RV parks and campgrounds and was designed to make running a park less work. With automated payment processing, recurring billing, automated emails, Firefly takes as mu...Read more
Open Campground is a multi-lingual reservation management solution that helps RV parks and campgrounds streamline processes related to discount configuration, space management, and guest check-ins, among other processes on a centr...Read more
inReception is a property management solution, which enables accommodation facilities such as hotels, villas, farmhouses and more to streamline processes related to reservations, rate plans, pricing and bookings. Administrators ca...Read more
HotelManager is a cloud-based hospitality property management solution designed to help the hospitality industry modify online availability across various channels and manage reservations from within a unified platform. Key featur...Read more
Staylist Pro is an online booking software, which helps vacation rentals and campground site owners manage reservations, prices, payments, visitors and more. The platform uses barcode scanning capabilities to track product invento...Read more
Checkfront is a cloud-based business management software designed for tour operators, rental companies and accommodation providers. It offers booking and activity management, reservations and payment processing. Checkfront fe...Read more
GuestSuites is a hotel and property management solution that services all lodging industries including hotels, resorts, luxury inns, B&Bs, state parks and campgrounds, hospitals, universities, government and armed forces facilitie...Read more
With such a large number of sites available within a single campground or RV park, it can be difficult for site managers to properly handle each site and its guests without exhausting park staff.
With campground management software, companies are able to streamline administrative processes such as guest reservations and invoicing, allowing site staff to focus on other duties and ultimately improving the overall guest experience.
This guide will help you understand what campground management is, as well as the various factors that must be considered when choosing a campground management solution.
Here’s what we'll cover:
Campground management software helps businesses efficiently manage the administration of permits, reservations, utilities, invoices, and other aspects of tent and RV camping sites. With campground management software, site managers will be able to better resolve guest complaints, answer guest inquiries, track site availability, handle site reservations, gather guest data, process guest payments, and manage site rates.
While features may vary from product to product, campground management software typically offers some or all of the following functionality:
Guest check-in/check-out | Check guests in at the start of their stay and out at the end of their stay, or permit guests to check themselves in and out using a self-service portal. |
Site maps | Access and manage site maps to track the availability of plots, utilities, and other site features. |
Site reservation management | Create and manage guest reservations for individual camping sites/plots. |
Billing & invoicing | Automate the entire invoicing process, from creating and sending invoices to receiving customer payments. |
Contact management | Store and find customer and employee contact information such as names, addresses, and social media accounts. Track all customer interactions to aid future customer service efforts. |
Guest communications | Communicate with guests directly within the system to provide answers to any inquiries they may have. |
Online reservations | Allow customers to make and manage reservations online. Manage and track bookings to avoid double booking sites. |
Point of sale (POS) | Track inventory in real-time. Accept and process financial transactions within the system. Generate electronic or print receipts for customers. |
Rate management | Track and optimize rates in relation to campsites based on parameters such as length of stay, packages, and more. |
Campground management software can seem daunting at first, considering there are so many solutions on the market to choose from. Here are a couple factors to consider when purchasing campground software:
When looking to purchase campground management software, be sure to understand the following market trend to ensure that you choose an innovative, scalable solution: