I liked the layout of the program as well as the note system. It just did not have enough functions to be useful in our operations.

They build a great web site, we also have a mobile web site that is great. The cost is less than what we were paying with our previous company.

Having to add the information again once it is in the system, is sometimes difficult.

CRM integration is perfect. As part of a large user group features are available that could not be afforded if building an individual website.

They were so rude and unprofessional that I contacted one of their competitors for assistance after months of no response from live Rez.

Also frustrating is how rates are managed. You can set seasons, but it is damn near impossible to adjust the rates for specific days.

Though I have no experience with competing products, the LiveTrust software seems to fantastic so far and should simplify my bookkeeping.

However, I am still struggling to use/edit aspects of our listings in the software and I've been a user for over eight years.

We are talking about thousands of emails from our company alone which caused lots of frustration both from our guests, employees and owners.

Great implementation and support - so glad we've come back to LiveRez.

I really like the interface of the software, very user friendly. Easy to create properties, and great website, with great dynamics.

Intregation process was easy. Ease of daily use and functionality.

LiveRez is so close but is to clunky and can fail at times with it's accounting features.

The support staff is wonderful for any issues, the team at LiveRez is great in any kind of help you need in a fast manner.

After several months of radio silence from live Rez we disputed the charge and filed a complaint with the  BBB.

Customer Service was always willing to lend a helping hand when we needed assistance.

I had some issues in the past regarding communication, but after having some conversations with higher ups, it feels good now. I feel that the responsiveness has improved a lot.

Good communication from company. Reasonable buy in price and fair ongoing performance based charges.

The website offers an inviting presentation to visitors and we have received numerous compliments on the ease of use and structure of the site.

They work hard like we do in our own company and stay with us until we work through all the tough steps and processes. Live Rez is a true partner not just sign you up, take your money kind of partner.

There are some great features and they have great potential. I'm tied to it because of the amount of time and money I've put in, if I had to do it again right now, I wouldn't sign up with Live Rez.

While these things are good, they don't quite make up for the cons.

I love that the website and reservation system are integrated. I also love the CRM and the iCal integration for our VRBO calendars.

The support on the other end has been awesome. Special thanks to the team for helping us transition from a different platform smoothly.

They are quick, patient, kind, and funny. My 4 star review of Ease of Use is that the system can be a tad tricky.

He guides this company surrounding himself with people that make him look good. We are thankful to be a Live Rez partner and highly recommend them to anyone in the vacation rental business.

LiveRez offers so many features and one of the best parts is their team who helps you set up your company with the software to make sure your are going to succeed.

Robust reporting allowing for highly detailed revenue projections and forecasting. Beautiful layout designed to increase conversion of web bookings.

We like the ease of use and the integrated functions.

LiveRez technical support will take the time to help walk you through whatever question or issues you're having until the problem is resolved. Every employee I have spoken to is friendly and helpful.

If LiveRez and Buildium could merge together to create a software to hand large scale management of vacation rentals or short term rentals, then I would be in heaven.

It has great functionality and easy to use. It offers complete solution to vacation rentals and offers many features.

Overall Impression:  LiveRez is not only a great reservation system but they are tops in customer service also. They have an amazing team behind the scenes.

We love and highly recommend Park to any business that could benefit from all the perks and extras associated.

It was so easy to set up. Sensitive content hidden] and his team were very intuitive to our needs and made the implementation a breeze.

We struggled at first keeping up with tracking who had paid and who had not when some paid online in advance and some did not. Specifically for monthly guests who scheduled longer than they paid.

For us the cost being passed on to the customer was the biggest selling point as we don't have the added pressure of finding another avenue to return our losses from other similar products.

The owners care about their customers and their customer’s customer. They are willing to make their program the best experience for everyone involved in the booking process.

Park allowed us to manage RV Park during a time we didn’t have a camp host on site. It was the only reason we successfully kept up on who was out there, coming in and out, and who owed us money, etc.

The one on one relationship helped create trust between us and Park. Using park has enabled our customers and our business to save time and easily create, cancel, and refund bookings.

The Park team is amazing. From the introduction video that I could share with decision makers to the tweaking of our facility map, each step of the way was pleasant.

What I like most about Park is the system was easy to manage and implement. My staff have never used computers before.

I would have been lost or paying more than I could afford as a start up business. They've helped me get organized.

Fairly new to the market and can be confusing for non technical people to understand.

Park was quick to engage and quick to get started.

The inability to view an entire month's availability and bookings on the calendar.

Awesome to work with, I've enjoyed our Google Meet calls to get everything set up the first couple weeks.

US Dollar

LiveRez goes beyond the standard vacation rental management software. With LiveRez, you can replace your accounting software, booking software, CRM, and operations software. Add to that an included brand-new website that’s built to convert and support from our staff, and you have a powerful connected ecosystem of features that will help you reach your goals.

You'll have everything you need, including access to built-in-house connections to the industry's leading OTA's like VRBO and Airbnb.

LiveRez offers integrations with a variety of credit card processing and travel insurance providers, smart home automation providers and a number of listing sites through both its in house direct connections to Airbnb, VRBO, Google Vacations and HomeToGo. 

Support is offered via phone, chat and email, as well as through a collection of online help and training resources, such as videos and articles. Pricing is monthly on a subscription basis.

Imagine signing up for software that employs industry experts and consultants at the ready to help you grow your business. Just starting out? No problem, our smallest user begins with LiveRez with no properties in their portfolio—our beautiful websites and owner acquisition tips and tricks can help you reach your growth goals if property count is your goal. 

Simply looking to refine operations, or looking for a software that has everything in one place giving you all the tools you need to reach your targets? Look no further!

LiveRez has been in business for more than 15 years and was built by property managers for property managers. We innately understand the hospitality industry and your needs as a vacation property management company. 

Included with LiveRez:
- High-converting, direct bookable websites
- Built-In marketing tools
- Reservation System
- Intuitive Reservation Grid
- Powerful automations
- Text or email automated emails
- Built-In Rate Management
- Property and owner management
- Unlimited users
- Built-In CRM
- Create and manage owner leads
- Create and manage guest leads
- Thousands of personalization options
- Consistent automated messages
- Extensive reporting and dashboard system
- Internal Review Platform
- Create Custom Surveys
- Post web ratings and reviews
- Capture and share guest testimonials
- Owner Portals with 24/7 owner access
- Reservations management for owners
- Property Calendar access for owners
- Sales cycle report for owners
- Automated Owner statements
- Built-In Work order and Maintenance platform
- Automated work order creation with each reservation
- Custom checklists and tasks
- Built for teams of all sizes
- Work orders flow into our built-in accounting system
- Built-In seamless integration to top OTA's
- No more double bookings
- Connect to Airbnb, VRBO, Google Travel, HomeToGo
- 3rd party integrations for other channel connections
- Built-in Trust Accounting platform
- Automated owner statements
- Automated 1099;'s
- Access all stakeholder statements
- Custom map reservation line items into accounting
- Perform reconciliations
- Monitor funds
- Generate, print, save or export any accounting reports
- US Based support team
- Partner Hub help center open 24/7
- Support team available 6 days a week
- Sister companies which allow connections to travel insurance, payment processing and gateway, and extra marketing expertise



LongDescription

Owner Statements

Payment Processing

Customizable Reports

Reservations Management

Communication Management

Guest Communications

For Vacation Rentals

Calendar Management

Room Booking

Guest Experience Management

Housekeeping Management

Contact Management

Lead Management

Vendor Management

Maintenance Management

Marketing Automation

Real Time Notifications

Website Integration

Activity Dashboard

Alerts/Notifications

Online Booking

Work Order Management

Discount Management

Ratings/Reviews

Real Time Reporting

Commission Management

Third-Party Integrations

Employee Management

Historical Reporting

Electronic Payments

Multi-Channel Management

Price/Margin Management

Data Synchronization

Credit Card Processing

Invoice Management

Customer Database

Template Management

Data Import/Export

Accounting

Email Templates

Booking Management

Channel Management

Credit Card Management

Email Management

Reporting & Statistics

Reminders

Availability Management

Customizable Templates

Website Management

Billing Rate Management

Task Management

Inventory Management

Transaction History

Customer Accounts

Geographic Maps

Promotions Management

Multi-Location

Rental Management

Availability Indicator

Email Marketing

Rate Management

Real Time Data

Site Reservation Management

Site Maps

Revenue Management

Billing & Invoicing

Online Reservations

Customer History

For Property Managers

General Ledger

Online Payments

Financial Reporting

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

LiveRez

In Person

Live Online

Webinars

Documentation

Videos

Park is the world's most intuitive campground management software, a solution crafted with you, the campground owner, in mind. We understand that dealing with tech can be daunting, so we've designed a system that's simple, straightforward, and gives you the benefits of technology, such as online booking, without the headache.

Why Choose Our Software?

No Hidden Costs or Contracts: We don't charge our parks anything, we just pass a small service fee to any campers who choose to book online. That way there is no risk for you to get started and get back to doing what you do best – running your campground.
Personalized for Your Campground: Whether you're offering RV sites, tent sites, cabins, or outdoor activities like kayaking, our software is adaptable to your unique setup.
Online Booking Made Easy: Campers can book directly from your website. Our embedded booking system is designed to feel like an extension of your campground's hospitality, making it easy for your guests to reserve their perfect spot.
Support at Every Step: Our dedicated support team is here to guide you through the setup process and answer any questions you might have. We're just a call or email away.

Key Features:
Drag-and-Drop Reservation Management: Easily adjust bookings for different types of accommodations with a simple drag-and-drop interface.
Customizable to Your Brand: Your booking system will carry your campground's branding, offering a seamless experience for your guests.
Accessible from Any Device: Manage your campground from anywhere, on any device – whether you're at the campground office or on the go and living your life.

We’re committed to providing the best and most intuitive user experience for campers, owners and everyone in between; because we’re all in the business of better human experiences.

Thanks to everyone who’s been part of the journey so far, and to those who will be joining in soon.



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