From start to finish, our Sales then Implementation Engineer, and customer Success Rep have been A.

Overall the ARENA PLM System is very user friendly and a very powerful tool.

My experience with Arena has been fantastic so far. They aim to please and are improving the product all the time.

With so many assignments and tasks it is hard to keep track of them.

I am very impressed with Arena, it seems to be designed by people that understand Product Life Cycle Management, Quality Systems, Regulatory compliance.

Our ECO turn around time decreased, we were able to make changes to parts and various BOMs quicker and easier.

I like that I can search whatever product I need to understand and see all documentation tied to it. I also enjoy the traceability of said documentation for doing investigations for failure analysis.

It was difficult to get ahold of customer service and the communication coming from the Arena team was unclear. They were so difficult to work with.

There is no out of office function to pause training due dates for employees with an extended out of office.

Fully Customizable eQMS with great support and pricing.

Ability to compare BOM differences. Easy to track engineering changes/revisions.

As a person who has never used Arena, it was very easy to use and navigate with little training.

The BOM and Part system are great. It is easy to do ECOs and have Arena integrate with ERP systems such as SAP.

I have used MasterControl and when I have to change training due dates in Arena, there is no option to include a comment when I have to change a user's training due date.

There are a couple of feature enhancements that I've been waiting for a while now, but I also recognize that. There are workarounds for those missing elements that are functional, just not pretty and.

Great PLM and BOM system that integrates well.

Overall the software has been very useful to our company and the customer service has been outstanding.

ARENA is a very user friendly platform and easy to navigate.

The change module, items module, and quality module, ease of use, and customer service at ARENA.

Quality module is the most like function what i used. Like the nonconforming material control connect with CAPA, and easily to update the layout.

A team that no longer is with the company made a number of decisions that ended up causing a lot of trouble (for me specifically, as the admin/quality rep) in the future.

The ease with which you find all the documents and the way of navigating.

Cloud function and storage is great. Flexible design capability and changes to processes/workflow.

The tool that integrates Product, Mfg and Qa well connected thru applications that speak to each other.

The software is easy to use and all modules are the same interface. It's a clean interface when you log in to the system.

I am on version 11.0q and I don't like how many windows you have to have open to get to the configuration settings when using the designer.

Analyze the opportunity of improvement with its cost is easier with this software.

What we like the most is that this SCM software is very flexible can be easily configured and integrated with other apps to suit our business needs.

Marketing team is fantastic. Customer Support is generally pretty good.

With the ease to keep track of changes and deviations to Corrective and Preventive Actions, 8D processes are easier to initiate and track with QMS.

Overall wonderful experience with it, for compliance of QMS on large industry its a good option, further modification and customization can be done by changing QMS scenarios.

This is a good and bad problem to have, not so much a con to using the system rather a challenge to use it to its fullest capabilities.

For the most part, the module is quite customizable aside from a few things. The product is quite user friendly.

I have reviewed and used many QMS software programs and ETQ reliance is very flexible easy to customize. ETQ tech support and customer service is awesome.

My company used this as a document management system. It was easy to look up information.

Quick to look up document information but lacked some other useful features.

The downside for ETQ Reliance QMS is that the update can be mentioned rather than just re-assigning the whole document for training.

Overall Reliance is a great product, easy to use, and has been beneficial in harmonizing our many locations.

It may sometimes seem intimidating for first-time users, but with proper guidance from management, the transition doesn’t have to be so difficult.

Very fast to deploy and at an amazing value compared to competitors.

A lot of new users complain that the software not very intuitive to use and navigate.

It is flexible enough to be used across multiple locations especially when processes are different. It very is user friendly.

What I like most about Reliance is not only the ease of use but how easily it can be configured in order to meet our business needs.

The messages contain error code numbers that are not easily translated into where to look for the problem.

Saas platform, remotely working is good thing to access it over multi locations.

This may make adoption a little more difficult for some organizations. Other software may be more drop and drag.

The thing I liked the most about ETQ was cloud storage and functionality.

The ability to connect records throughout the many modules allows for seamless availability of data during investigations and audits.

The best features of Reliance outside of the ease of use is the ability to configure it to your processes. You are not restricted to something out of the box that works for some and not for all.

Once you get a module up and running as a pilot, rolling out to other facilities is extremely easy. Notifications and Views significantly improve ability to manage activities and required follow-up.

The ability to have a central repository for all the data is very helpful and increases efficiency. Also, the software is really easy to use and provides a great deal of flexibility.

Error messages that pop up during development are not very clear to describe the problem, for non IT people.

The biggest grip we have with this software is the lack of reporting capabilities. There are some out of the box feature, but they are dated and limited in functionality.

Doesn’t work very well for managing Solidworks files. It lacked linking of related documents.

Centralized document management control system and easy to interface with other systems.

Integration with other tools, apis is versatile data reading, which record reading direct from tool. Quality improvement for from customer complaints is recorded in a effective way.

US Dollar

Arena helps innovative electronic high-tech and medical device companies of all sizes create products that change the world. Arena unifies product lifecycle (PLM) and quality management (QMS) processes, allowing every participant throughout the product realization process, from design to manufacturing to working together. With Arena, teams accelerate product development and delivery to increase profits. 

Arena's product-centric QMS solution streamlines product realization processes with links to relational bills of materials (BOMs), engineering changes, and quality records to eliminate disconnected silos. Arena’s comprehensive quality management system improves the management of Standard Operating Procedures (SOPs), Device Master Records (DMRs), and Design History Files (DHFs) to simplify compliance and reduce audit risks. 

With their deep product knowledge and specific industry expertise, Arena solutions consultants are knowledgeable enough to enable companies to be successful from first implementation to further expansions. We will guide you through configuring our solution to meet your unique needs and are always available to assist with any issues you may experience. 

LongDescription

ISO Standards Management

Document Storage

Access Controls/Permissions

Change Management

Complaint Management

Risk Management

Audit Trail

Compliance Management

Real Time Data

Training Management

Issue Management

Document Coding & Control

Defect Tracking

Activity Dashboard

Quality Control

Document Review

Audit Management

Supplier Quality Control

Monitoring

Supplier Management

Incident Management

Corrective and Preventive Actions (CAPA)

Third-Party Integrations

Document Management

Quality Assurance

Compliance Tracking

Workflow Management

Reporting & Statistics

Version Control

Customizable Reports

Approval Process Control

Data Import/Export

Alerts/Notifications

Customizable Templates

Task Management

Email/Help Desk

Knowledge Base

Phone Support

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

Arena QMS

In Person

Live Online

Webinars

Documentation

ETQ, part of Hexagon, is the leading provider of quality, EHS and compliance management software, trusted by the world’s strongest brands. More than 600 customers globally, spanning industries such as pharmaceuticals, electronics, heavy industry, food and beverage, and medical devices, benefit from ETQ to secure positive brand reputations, enable higher levels of customer loyalty and enhance profitability. 

ETQ Reliance offers built-in best practices and powerful flexibility to drive business excellence through quality. Only ETQ lets customers configure industry-proven quality processes to their unique needs and business vision. ETQ was founded in 1992 and has main offices located in the U.S. and Europe. To learn more about ETQ and its various product offerings, visit www.etq.com.

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