From start to finish, our Sales then Implementation Engineer, and customer Success Rep have been A.

Overall the ARENA PLM System is very user friendly and a very powerful tool.

My experience with Arena has been fantastic so far. They aim to please and are improving the product all the time.

With so many assignments and tasks it is hard to keep track of them.

I am very impressed with Arena, it seems to be designed by people that understand Product Life Cycle Management, Quality Systems, Regulatory compliance.

Our ECO turn around time decreased, we were able to make changes to parts and various BOMs quicker and easier.

I like that I can search whatever product I need to understand and see all documentation tied to it. I also enjoy the traceability of said documentation for doing investigations for failure analysis.

It was difficult to get ahold of customer service and the communication coming from the Arena team was unclear. They were so difficult to work with.

There is no out of office function to pause training due dates for employees with an extended out of office.

Fully Customizable eQMS with great support and pricing.

Ability to compare BOM differences. Easy to track engineering changes/revisions.

While using the software at times I am automatically logged out or the App will crash causing me to have to re login and either look for my last page or use some time waiting for it to log in.

As a person who has never used Arena, it was very easy to use and navigate with little training.

The BOM and Part system are great. It is easy to do ECOs and have Arena integrate with ERP systems such as SAP.

I have used MasterControl and when I have to change training due dates in Arena, there is no option to include a comment when I have to change a user's training due date.

There are a couple of feature enhancements that I've been waiting for a while now, but I also recognize that. There are workarounds for those missing elements that are functional, just not pretty and.

Great PLM and BOM system that integrates well.

Overall the software has been very useful to our company and the customer service has been outstanding.

ARENA is a very user friendly platform and easy to navigate.

The change module, items module, and quality module, ease of use, and customer service at ARENA.

Quality module is the most like function what i used. Like the nonconforming material control connect with CAPA, and easily to update the layout.

A team that no longer is with the company made a number of decisions that ended up causing a lot of trouble (for me specifically, as the admin/quality rep) in the future.

The ease with which you find all the documents and the way of navigating.

I appreciate the wide array of accessibility features for quality management.

The location of all of the tools and features is a little confusing.

The documents are clean and easy to read. Overall, I enjoy logging into Qualio and navigating the system to quickly get what I need.

Since we are so restricted, it hurts work flow. Another layer, just below full access, to allow us to manage our over arching responsibilities, would be helpful.

Qualio team was very supportive with the transition to an eQMS system.

It gives alot of good information, up to date information.

Aesthetically pleasing, Ease of use, ease of support, at a competitive cost. Qualio meets all expectations.

Most software will encounter an error now and then. While it is infrequent with Qualio, the error messages can be vague, prompting support calls that could be avoided with better detail.

I like that it is really easy to navigate and help centre works great, it really helps in every step of the way.

Qualio team was awesome helping us migrate to their system. Streamlined employee quality training, SOPs, and overall QMS efficiency.

Fantastic, coming from older clunky more expensive QMS at other Pharma companies, Qualio was  a breath of fresh air.

One feature that is missing is automatic reminders of incomplete assigned training (supposed to be on the roadmap, though!).

We have elevated our Risk Management game. Our Quality people are happier using such a well integrated tool.

I have been using this since 1 year and i never had an issue. Impressed with the approvals with electronic signatures.

Tracking of documents and CAPAs as well as ease of navigation in the system are great.

It is also very easy to learn because it is very easy to use. The interface is simple and very understandable.

Currently the comments can only be placed at the end of each document section, however if a section is long it is not the most efficient way to put comment.

It is very user friendly and intuitive, I didn't need to have any training.

The software is very user friendly and simplified compared to other quality systems I used in the past.

Easy to use with a very intuitive user interface, compliance with CFR 21 part 11, outstanding customer support, swift document navigation.

The ease of use and the clarity and design of the documents compliance.

The customer service is excellent and it appears that they are trying to improve both the quality of the product and the features.

There is no app available for the software yet.

I like that it is easy to use and understand. The training documents and virtual assistance has been extremely useful in teaching new staff how to use the program.

Overall very happy, but it is my understand there may be some very significant price increases coming our way which could cause us to look at alternate systems.

The people of Qualio are high caliber and there is clearly a culture of Customer Service. There is a very good balance between structure and customization - Qualio has found the sweet-spot.

The system is extremely easy to use while maintaining the high level of quality that the biotech industry demands.

Great repository of all office documents. Hence I need not depend on any colleagues to get any documentation such as SOPs.

Qualio is very well and highly integrated. There is a relatively short learning curve, then quite intuitive.

The audit trails are easily accessible and provide good detail. The Events module allows documenting actions that require staged approvals and tracking progress.

The speed of being able to receive comments or suggestions within the change control process has made the process of getting documents and events approved much more quickly and efficiently.

At first is a little confusing. I suggest making some tutorial videos for simple examples.

The inability for a manger (such as myself) to have visibility to my direct reports training status as well as the status of other assigned activities for items that I have to manage.

The best thing about this software is the ease at which it enables staff members to learn policies and protocols for our organization.

US Dollar

Arena helps innovative electronic high-tech and medical device companies of all sizes create products that change the world. Arena unifies product lifecycle (PLM) and quality management (QMS) processes, allowing every participant throughout the product realization process, from design to manufacturing to working together. With Arena, teams accelerate product development and delivery to increase profits. 

Arena's product-centric QMS solution streamlines product realization processes with links to relational bills of materials (BOMs), engineering changes, and quality records to eliminate disconnected silos. Arena’s comprehensive quality management system improves the management of Standard Operating Procedures (SOPs), Device Master Records (DMRs), and Design History Files (DHFs) to simplify compliance and reduce audit risks. 

With their deep product knowledge and specific industry expertise, Arena solutions consultants are knowledgeable enough to enable companies to be successful from first implementation to further expansions. We will guide you through configuring our solution to meet your unique needs and are always available to assist with any issues you may experience. 

LongDescription

ISO Standards Management

Document Storage

Access Controls/Permissions

Change Management

Complaint Management

Risk Management

Audit Trail

Compliance Management

Real Time Data

Training Management

Issue Management

Document Coding & Control

Defect Tracking

Activity Dashboard

Quality Control

Document Review

Audit Management

Supplier Quality Control

Monitoring

Supplier Management

Incident Management

Corrective and Preventive Actions (CAPA)

Third-Party Integrations

Document Management

Quality Assurance

Compliance Tracking

Workflow Management

Reporting & Statistics

Version Control

Customizable Reports

Approval Process Control

Data Import/Export

Alerts/Notifications

Customizable Templates

Task Management

Email/Help Desk

Knowledge Base

Phone Support

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

Arena QMS

In Person

Live Online

Webinars

Documentation

Qualio is a cloud-based quality management software system designed for quality-centric life science start-ups and scale-ups.

Qualio empowers medical device, pharmaceutical, biotech and contract organizations to get to market faster, boost revenue and cut risk. Over 650 companies in 80 countries trust Qualio to embed and automate unshakeable compliance with the demands of GxP, the FDA, ISO standards and more. Qualio unites your teams, processes and data in a single source of truth that supports a culture of quality and makes your business stronger, fitter and more competitive.

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