Lack of impact assessment for changes being made to documents or DCR process. Limited use of 'Users' vs. 'Process Users' leading to most functions to be done by Process Users.

I like that it is easy to use. U do not require to invest much in training since each user can easily identify how to execute the transactions.

All quality leaders at Aphria Inc. have been very pleased and excited to launch all the capabilities ComplianceQuest has to offer to ensure quality remains our highest priority.

The customer support has been amazing and they have been very helpful with the implementation and setup of the product.

We liked that ComplianceQuest was configurable to our specific requirements and could parallel our internal processes.

Because it is solving a complex set of problems, CQ software is naturally complex.

They are responsive, patient, courteous, knowledgeable, and not above sharing little secrets to make things move a little more smoothly.

Hands-on experience was intuitive leading to ease and comfort where Out of box solutions made the processes smooth.

The system was scrutinized by our notified body during the re-certification audit and their feed back on the validation package was outstanding.

There is no “mass” reassign for the entire platform. Reassignment must be managed by each module.

The Inspection module in ComplianceQuest is intuitive and easy to use.

Changes are not easily accommodated and need a large lead time for CQ dev team to implement changes.

Great product, support, and people to work with.

Compliance Quest is a tightly integrated EQMS powered by SALESFORCE as a winning combination.

Our team liked how some of the software functionality is compliant as well as integrated to other systems.

We have used the CQ platform for more than a year for managing documents, training, nonconformance, CAPA, customer complaints and audits.

For years our incoming inspections was a manual process with the use of handwritten notes in folders. Today we no longer use folders and capture all the data in Salesforce using ComplianceQuest.

The ability to view the progress of a record on the main screen. Tasks being generated directly for users.

The implementation team offer many industry best practices as solutions to questions and are also highly competent in listening to your requirements and doing whatever is necessary to fulfill them.

In summary, we are glad that we chose CQ for our QMS needs. The CQ QMS platform is not only cost effective but also provides features above and beyond the most expensive QMS systems that we reviewed.

The customer service is outstanding. The employees are very knowledgeable of the system and take the time to learn your business to ensure the proper solutions are deployed.

Customer support par excellence. Ease of use and simplicity with regards to implementation.

The document creation process is very easy to use and customize.

ComplianceQuest has a relatively small learning curve. The UI is extremely easy for users to navigate and all modules are created in a similar way.

ComplianceQuest will provide your company the opportunity to reach a new level of Quality Management.

Quality Software,  Reasonable Price and Excellent Customer Service.

Intuitive and easy to use, and allows us to really beef up our quality management system.

We began implementing Change Order, Controlled Document, and Training only to leave it mid-stream to implement Incident Management.

The implementation of EQMS to the department has been very successful. We have come across some issues, however the helpdesk have been very helpful with any problems.

With the acquisitions, the ease of having Q-Pulse Enterprise allowed us to roll out the QMS and provide real live data and streamline a number of our processes.

Poor integration between modules. To link issues with suppliers may be slow.

Integration of the software was quick and easy, as is general use on a day to day basis.

Some of the reports such as 'out of date' documents has encouraged the team to update these document quickly. It is a good prompt to ensure we do not fall behind.

Q-Pulse is user friendly, intuitive and easy to navigate. It provides the functionality required to manage documents, audits and assets easily.

I waste a lot of time every time I have to use the program.

The program is very straight forward with minimal instructions you are easily moving thru the program.

It has worked great for us on documentation control and non-conformances.

Ease of use - the system is easy to use and intuitive after some training. As with any computerised system, it helps when the databases are used routinely.

It's limited capacity ensures you get one-on-one attention from their technical team if needed, and networking with other users proved invaluable.

Hence we have not had any areas within the system that we disliked.

The core functionality is good for the purpose for which it is designed.

Mexichem needed a GxP compliant solution that was quick and easy to implement.

We have been using EQMS for a year now and have found it to be an excellent time saver and great value for money.

Technical support is excellent. They respond in a timely manner - same day in every instance where I've needed them.

Integration - when all the metadata had been collected, the integration with existing business processes was easy as the organisation was operating a paper based document management system.

I come across many difficulties with the functionality of EQMS , i work with large documents which won't upload to the system.

CA/PA, AUDIT, Documents modules are customizable and somewhat easy to use.

Yes, it really is true (actual people). Try it for yourself, it is refreshing in this day of the robot society.

Support is excellent and the system is user friendly.I expect a Hugh cost savings on resource and a massive impact to help  us drive continuous improvement across the site.

A positive experience with knowledgeable and helpful staff to help you through the implementation and problem solving.

If staff use the product frequently they will find it very easy to use. It has many useful features that support business processes.

Unfortunately it is not used throughout the organisation resulting in conflict sometimes with other document storage IT systems and we occasionally have to duplicate documents.

The use of issue manager to drive any process (which dosent neccesserily need to be quality related) is brilliant.

Very happy overall with the document and issue manager modules utilised within EQMS. Have already had a product upgrade and the customer support from the rep is excellent.

I called customer support over a year ago and the problem is still not resolved.

We like the simplicity and standardisation of this software, making multiple tasks and records easy to generate and maintain.

One of the main benefits that we have realised through implementing EQMS is connectivity with our employees and the Quality Management System.

User friendly, customer support and the workflows within the system.

No particular dislikes noted. In one particular implementation, the custom fields in Document Manager would not merge the meta-data to the document file.

US Dollar

ComplianceQuest is a next-generation, AI-powered Quality and Safety Management System (EQMS + EHS = QHSE) built natively on Salesforce to help life science companies speed product and process innovation, minimize risk and drive continuous improvement.

Such a connected suite of solutions helps businesses of all sizes increase quality, safety and efficiency as they bring their products from concept to customer success. CQ's intelligent data-driven platform comes with best-in-class integrated processes to mitigate risks, protect your employees, suppliers and brand reputation, and to increase innovation, compliance, profit and customer loyalty. ComplianceQuest is pre-validated and easy to implement, use, and maintain, allowing for streamlined communication and collaboration across the product value chain.

ComplianceQuest EQMS suite includes Audit, CAPA (Corrective Action), Change, Complaints, Document (EDMS), Equipment, Management Review, Inspection, Non-Conformance, OOS/OOT, Regulatory Reporting, GMP Training Library, Risk, Supplier, Training (LMS). The EHS suite includes Incident, Observations, Permit to Work / JSA, Environment and Sustainability and is fully connected and integrable with the EQMS modules.

You can opt for the entire solution suites or opt for the specific modules as required for your regulatory compliance and business needs.


LongDescription

Case Management

ISO Standards Management

Document Storage

Access Controls/Permissions

OSHA Recordkeeping

Equipment Management

Change Management

Electronic Signature

Periodic Review

Risk Assessment

Complaint Management

Approval Process Control

Risk Analysis

Collaboration Tools

Automated Routing

Full Text Search

Risk Management

Customer Complaint Tracking

Self Service Portal

Audit Trail

Version Control

Configurable Workflow

Social Media Monitoring

Survey/Poll Management

Compliance Management

Real Time Data

Routing

Training Management

Maintenance Management

Occupational Health Management

Accident Investigation

Forms Management

Document Coding & Control

Defect Tracking

Activity Dashboard

Inspection Management

Reporting & Statistics

Data Visualization

Industrial Safety Management

Document Review

Issue Tracking

Document Automation

Incident Reporting

Audit Management

Alerts/Escalation

Real Time Reporting

Supplier Quality Control

Reporting/Analytics

Feedback Management

Supplier Management

Incident Management

Communications Management

Drag & Drop

Corrective and Preventive Actions (CAPA)

Archiving & Retention

Third-Party Integrations

Document Management

Quality Assurance

Project Management

Ideation

File Management

Commenting/Notes

Milestone Tracking

Project Workflow

Lifecycle Management

Status Tracking

Progress Tracking

Task Scheduling

Task Planning

Calendar Management

Customizable Fields

Template Management

Data Import/Export

Requirements Management

Role-Based Permissions

Workflow Management

Alerts/Notifications

Monitoring

Prioritization

Project Planning

Task Progress Tracking

Task Management

Design Management

Training Record Management

Email Alerts

Customizable Reports

Activity Tracking

Reminders

Quality Control

Nonconformance Tracking

Root Cause Analysis

Customizable Forms

Product Data Management

ComplianceQuest starts at $30/user/month. 

Contact info@compliancequest.com directly for detailed pricing information.

Email/Help Desk

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

ComplianceQuest

In Person

Live Online

Webinars

Documentation

Videos

Pound Sterling

Q-Pulse is a governance, risk and compliance (GRC) solution for the manufacturing, health care and airline industries. The solution enables organizations to manage their processes and take preventive action. Q-Pulse provides on-premise and cloud-based deployment options. It helps risk managers to manage documents, audits, suppliers, incidents and risk.


With Q-Pulse’s document management feature, executives can collect, store, access and manage files from a centralized repository. The solution is able to send automatic notifications to users when a document is created, edited and published.


The solution’s risk management feature creates a platform to establish a risk strategy for organizations. Q-Pulse enables organizations to fulfill ISO 9001:2015 Risk-Based Information Security Management System (ISMS) standards. In addition, the solution streamlines the audit process by creating checklists.


Q-Pulse also offers a mobile application for Android and iOS devices.



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