Alexandria vs Channable

RATING:

4.8

(24)

Alexandria has 24 reviews and a rating of 4.75 / 5 stars vs Channable which has 93 reviews and a rating of 4.63 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (24)
4.6 (93)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
May 3, 2021
April 12, 2024
Pros/Cons
  • Pros

  • Alexandria partners with other library solutions, helping us to implement the time saving copy cataloguing as well as providing a platform for subscription of E-Books.
  • Customer support was fantastic. We did have to pay for that service though.
  • Cons

  • Program went offline often. Couldnโ€™t circulate books or use online card catalog.
  • We so much rely on internet connectivity to access the library solution. It is frustrating to both staff and patrons when internet is down, as access is not possible.
Read all user reviews
  • Pros

  • It works like we want it to work and when we need some adjustments the support is really fast.
  • Channable is easy to set up and in use. You can use the software for a lot different feed & API based marketplaces and platforms.
  • Cons

  • But when you want distinguish and really take a next step, the tool is too limited.
  • All changes go directly live when you hit save - there's no way to revert it, and no undo.
Read all user reviews
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos