About Amadeus Sales & Event Management

Amadeus Sales & Event Management is a catering solution that helps businesses of all sizes in the hospitality industry manage customer relationships, book rooms and track business performance, among other operations. It enables supervisors to manage and distribute event updates, venue requirements and menu selections to external event planners and internal team members.

Amadeus Sales & Event Management allows sales professionals to qualify incoming leads, track space availability and handle customer contact details on a centralized platform. Administrators can configure the platform in multiple currencies, taxes, languages, and date formats based on country and region-specific requirements. Additionally, business leaders can create custom repor...


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Supported Operating System(s):

Web browser (OS agnostic)

11 Reviews of Amadeus Sales & Event Management

Average User Ratings

Overall

4.45 / 5 stars

Ease-of-use

4.0

Value for money

3.5

Customer support

4.0

Functionality

4.5

Ratings Snapshot

5 stars

(6)

6

4 stars

(4)

4

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 11 results

February 2021

Anonymous

Verified Reviewer

Company Size: 501-1,000 employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Functionality

5.0

February 2021

A great system for sales and catering for midium and large size organizations

Pros

We were looking for an option to make it easy to create and organize events for people in two different countries.

Cons

We would recommend an app, this would allow a faster access to mak changes

February 2020

Jodi from Parks Hotels

Company Size: 51-200 employees

Industry: Hospitality

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

3.0

Functionality

5.0

February 2020

Sales pro Review

Overall sales pro was very easy to use. Great to keep track of traces and contacts. GRC was easy to read and understand.

Pros

Sales Pro was great very easy to understand and use. It is very direct and I love that i can pull each group up on a calendar. GRC is very understandable and I am even able to see city wide events on there.

Cons

The software is very slow and was difficulty to use on Hilton computers because of firewalls. Another major issue I had was the merging of contracts. It was almost impossible to merge any contracts. Took months to sort out the problems.

April 2019

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

4.0

Functionality

3.0

April 2019

Now Owned by Delphi

Worked with hotel and contention centers that use it.

Pros

Popular and use to be a good option in Event Management software. Pretty straight forward and provide a comprehensive solution for hotels and convention centers for easily managing events and meetings.

Cons

Purchased by Amadeus Delphi as they want to take over the market - phasing it out and forcing an upgrade to Delphi.fdc since they are no longer supporting the software and Delphi is more expensive.

August 2019

Stephanie from Amerilodge Group

Company Size: 501-1,000 employees

Industry: Hospitality

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

4.0

Functionality

5.0

August 2019

Salespro ease

Overall, the minor freezing is nothing in comparison to all of the positive resources it stores and creates.

Pros

No better way to compile everything you need for sales, from leads and prospecting to accounts and specialty events. You can create documents from specific aspects of the account and so much more.

Cons

It does tend to freeze often and create random groups or functions without linking to the account your trying to add it to.

October 2020

Emily from Hospitality

Company Size: 51-200 employees

Industry: Hospitality

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

3.0

Functionality

3.0

October 2020

SalesPro

Overall, this product serves its purpose but I feel like it could offer more.

Pros

The documents are very clear and the product itself is mostly simple to use. It works effectively and serves its purpose.

Cons

I wish that this software could be accessed from anywhere and I think that it should have more features.