Amadeus Sales & Event Management account detail
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Web browser (OS agnostic)About Amadeus Sales & Event Management
Amadeus Sales & Event Management is a catering solution that helps businesses of all sizes in the hospitality industry manage customer relationships, book rooms and track business performance, among other operations. It enables supervisors to manage and distribute event updates, venue requirements and menu selections to external event planners and internal team members.
Amadeus Sales & Event Management allows sales professionals to qualify incoming leads, track space availability and handle customer contact details on a centralized platform. Administrators can configure the platform in multiple currencies, taxes, languages, and date formats based on country and region-specific requirements. Additionally, business leaders can create custom repor...
11 Reviews of Amadeus Sales & Event Management
Average User Ratings
Overall
4.45 / 5 stars
Ease-of-use
4.0
Value for money
3.5
Customer support
4.0
Functionality
4.5
Likelihood to Recommend
Not likely
Very likely
February 2021
Anonymous
Verified Reviewer
Company Size: 501-1,000 employees
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
4.0
Functionality
5.0
February 2021
A great system for sales and catering for midium and large size organizations
Pros
We were looking for an option to make it easy to create and organize events for people in two different countries.
Cons
We would recommend an app, this would allow a faster access to mak changes
February 2020
Jodi from Parks Hotels
Company Size: 51-200 employees
Industry: Hospitality
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Customer support
3.0
Functionality
5.0
February 2020
Sales pro Review
Overall sales pro was very easy to use. Great to keep track of traces and contacts. GRC was easy to read and understand.
Pros
Sales Pro was great very easy to understand and use. It is very direct and I love that i can pull each group up on a calendar. GRC is very understandable and I am even able to see city wide events on there.
Cons
The software is very slow and was difficulty to use on Hilton computers because of firewalls. Another major issue I had was the merging of contracts. It was almost impossible to merge any contracts. Took months to sort out the problems.
April 2019
Anonymous
Verified Reviewer
Company Size: 51-200 employees
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
3.0
Value for money
3.0
Customer support
4.0
Functionality
3.0
April 2019
Now Owned by Delphi
Worked with hotel and contention centers that use it.
Pros
Popular and use to be a good option in Event Management software. Pretty straight forward and provide a comprehensive solution for hotels and convention centers for easily managing events and meetings.
Cons
Purchased by Amadeus Delphi as they want to take over the market - phasing it out and forcing an upgrade to Delphi.fdc since they are no longer supporting the software and Delphi is more expensive.
August 2019
Stephanie from Amerilodge Group
Company Size: 501-1,000 employees
Industry: Hospitality
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
3.0
Customer support
4.0
Functionality
5.0
August 2019
Salespro ease
Overall, the minor freezing is nothing in comparison to all of the positive resources it stores and creates.
Pros
No better way to compile everything you need for sales, from leads and prospecting to accounts and specialty events. You can create documents from specific aspects of the account and so much more.
Cons
It does tend to freeze often and create random groups or functions without linking to the account your trying to add it to.
October 2020
Emily from Hospitality
Company Size: 51-200 employees
Industry: Hospitality
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
3.0
Value for money
3.0
Customer support
3.0
Functionality
3.0
October 2020
SalesPro
Overall, this product serves its purpose but I feel like it could offer more.
Pros
The documents are very clear and the product itself is mostly simple to use. It works effectively and serves its purpose.
Cons
I wish that this software could be accessed from anywhere and I think that it should have more features.
