All Inflight Catering systems Reviews
1-12 of 12 Reviews
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Zairini
Food & Beverages, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Aerochef Application system
For me, its improved a lot compared to early stage that we buy this software because we need to fulfill our requirements from user and management. Consultant always support, assist and shared ideas to find the solutions.
PROSAerochef Application is one of airlines catering system that use a lot of module and user but related each other. Aerochef system helps us to create transactions with a minimum step and a lot of report can be use for analysis purposes.
CONSI think there are no feature that user can develop their report by themselves which is without assistance by consultant to develop that report required. I don't know. Maybe it's quite difficult to teach user that no knowledge about IT.
Vendor Response
Thank you for your feedback Rini. Best regards, AeroChef team
Replied November 2022
akhmaruzaimi
Airlines/Aviation, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2023
Aerochefs system
although the process seem to be repeated but in the end make user easy to refer.
PROSat the end of the process, it's make easier to monitor
CONSlot of steps to edit or adding the new menus. no need to repeat the same process..
Reasons for switching to Inflight Catering systems
management change it, maybe on the latest software view
Raj
Used free trial
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed October 2016
Catering Review
Service has been great with inflight catering system. We will definetly use them again. We recommend other partners to use the service
Vendor Response
AeroChef new version on Cloud has reduced prices, mobile responsive, easy to use and better value for money. Raj, we hope you are happy with the new cost effective model. Best regards, AeroChef team
Replied November 2022
Pramod
Food Production, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
AERO CHEF Review
Happy to associate with Aerochef.
PROSEasy to use and integration is happening perfectly.
CONSWe have not faced such issues from the software till date.
Reasons for switching to Inflight Catering systems
To ease the job with more functionalities.
Vendor Response
Thank you Pramod for the review.
Replied February 2023
Dona Adura
Food & Beverages, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
Aero Chef application
Most of transaction having their own report.
PROSUser Friendly, complete report when user need it.
CONSUser unable to created new report based on existing data.
Vendor Response
Thank you Dona
Replied February 2023
Muhamad Azlan
Food & Beverages, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
Aerochef application review
so far okay
PROSthat application progress was smooth and help me to do job easily
CONSso far, aerochef application are user friendly and will recomend to other user to use
Vendor Response
Thank you for the review Azlan!
Replied February 2023
Paul
Human Resources, 51-200 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Good Inflight Catering Software
I like the operation easy of use, feature rich options , simple navigation , and simple workflow.
CONSThe product lot of inbuilt and customizable features which might need require time to understand.
Vendor Response
Thank you Paul for the review.
Replied February 2023
Andrew
Used free trial
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2016
Best software for airline catering
AeroChef is the best system in the market, we evaluated many systems in the market and finally selected them. The functionality and features are too good and very easy to use. The knowledge and support provided by the team is very helpful.
PROSCloud based, best of breed solution for this industry, ease of use, highly responsive sales and support team.
CONSNone, no product that compares to this system at the moment.
Vendor Response
Thank you for the feedback Andrew Best regards, AeroChef Team
Replied November 2022
Thomas
Human Resources, 51-200 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed January 2023
AeroChef is one of the best customer-centric product software.
One of the best features that I liked about AeroChef is their ability to handle multiple orders in real time. This lets us manage our inventory with relative ease.
CONSI felt that the reporting hierarchy in the MIS Dashboards could be simplified/ improved. This would let us gather better insights.
Zachariah
Human Resources, 51-200 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed January 2023
AeroChef- A solid and reliable product to count on
Inventory and order management functionalities can be done easily using AeroChef. The product is also easy to use and doesn't involve complicated steps to get things done.
CONSI believe Galley planning and its workflow could have been simplified so that it ensures ease of progression
Nafis
Leisure, Travel & Tourism, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2022
Aerochef
We are able to generate our reports easily.
PROSInventory and Menu management are some of the important features.
CONSA feature that enable us to know which item (composite meal and item inventory) has been comsumed more during a momth.
Vendor Response
Nafis, Thanks for your review. The said feature to find consumption of inventory item is already available in AeroChef system. Please contact our support. AeroChef has been in use since 2012 at Beachcomber Catering and new Cloud version since past 2 plus years.
Replied November 2022
Richard
Information Technology and Services, 2-10 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
The very best inflight catering software, that's why we recomend it!
Takes the hassle out of in-flight catering by providing you with a simple, easy-to-use interface for designing, customizing and managing your meals.
PROSGalley Management and Menu Planning is quite unique and user friendly
CONSnothing in particular. most of the features are really exciting