All MenuSano Reviews
1-25 of 45 Reviews
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SHAILJA
Verified reviewer
Computer & Network Security, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
Perfect for Your Dietary Information Needs
I've had a good experience with MenuSano. It's easy to use, and I like the helpful nutrition info. Although there are a few things to improve, overall, it's been positive.
PROSThe database is incredibly helpful, making tasks more efficient and streamlined
CONSThe nutrition info sometimes isn't the newest. It costs more than some other programs, and I wish the database had more stuff in it.
Vendor Response
Thank you
Replied December 2023
Andreas
Higher Education, 1,001-5,000 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2020
Overall very good product
The software helps us a great deal to achieve our goals of producing healthy alternative desserts.
PROSExtensive data base of ingredients. Options on customized labels. Ease of use.
CONSCategory section could be more intuitive, more organized. Perhaps having color tabs, more folder like.
Reason for choosing MenuSano
First of all it is Canadian and has the Canadian food guide information and labels. Easy to use. I also enter my own custom ingredients which is easy to do.
Reasons for switching to MenuSano
Food smart was an old outdated software which does not exist anymore.
Vendor Response
Thanks kindly for the review, Andreas. I appreciate the comment about categories. We will add this to our roadmap. We are happy to know that you are creating healthy deserts with MenuSano :) Happy baking, Christine
Replied September 2020
Kae
Consumer Goods, 2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
4
FUNCTIONALITY
3
Reviewed February 2023
Product development & MenuSano
I needed to guide my product development based on some nutritional guidelines. Once the guidelines were established, it was easy to create and modify recipes to achieve the results needed.
PROSIt is extremely cost effective for the work that we were trying to accomplish
CONSThe database at times seem to have glitches. Support is always available to work through the issues.
Reason for choosing MenuSano
Cost - it was the most cost effective for the work that I am doing.
Vendor Response
Thank you so much for your review. Your feedback is valuable as we continue improving MenuSano and providing you with the best experience. Warm Regards, Kunal
Replied February 2023
Trevor
Food Production, 1 employee
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2020
Simple Interface, Good Feature Set, Excellent Price
The MenuSano customer service reps are prompt, friendly and very good at solving problems (my one problem). And then the software got changed so that no one else would have that issue. That's pretty amazing.
PROSThe software made it quick and easy to produce accurate, professional looking nutrition labels. Customizing the way the information is displayed was a welcome feature as well.
CONSIt would be nice if there was a way to add a barcode or QR code to the label. But don't let that limitation be a deal breaker. This software, for the price works very well.
Reason for choosing MenuSano
The Genesis R&D Food Labeling was WAY over my budget as a start-up. I chose not to demo it when I found out the price as there was no point. Once I am bigger, I might look at it for other functionality. But likely not.
Vendor Response
Thanks, Trevor for your review! We are thrilled to be part of your success! Kind regards, Christine
Replied December 2020
Quinn
Food Production, 11-50 employees
Used monthly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed February 2023
Does what we need
Overall it has everything we need to make NFTs for our packaging that follow Canadian laws. There are a bunch of little things they could do to make the product a bit more user friendly but it does the job we need for a decent price.
PROSOverall the product is pretty easy to use. It can be time consuming if multiple recipes go into one final product. We only use it to get NFTs. I like that you can choose different shapes/sizes. The database is a good size and has a lot of the products we use but not all. I like that you can add custom ingredients though.
CONSMy main gripe is how slow it can be to look at different recipes. I wish it would default to just showing you the whole list of your recipes, not just short little pages and then you have to search for it. Then you have to click on the name of it and then click edit. I'd much rather have it default to editing when you click the title. It's very slow when you're flipping back and forth between recipes. It would be nice if you could also toggle an "autosave" of the recipes or at the very least have it ask something like "are you sure you want to leave this page? You haven't saved your recipe" because it's very easy to forget to save it.
Vendor Response
Thank you so much for your review. Your feedback is valuable as we continue improving MenuSano and providing you with the best service. Warm Regards, Kunal
Replied February 2023
mounika
Verified reviewer
Information Technology and Services, 10,000+ employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
User friendly application
Extremely beneficial for the general populace, this product has proven invaluable not only to manufacturers but also to individuals concerned about their health. It has greatly assisted me in selecting healthier ingredients based on nutritional information , and I thoroughly enjoy crafting my own recipes.
CONSI've just started using it recently and haven't had a chance to explore much. The only problem I encountered was when I tried to access 'How To Use MenuSano - Guides' and clicked on 'How to create a recipe.' The page took a long time to load, which was quite frustrating. As a result, I went back and decided to watch MenuSano tutorial videos and read articles on how to use it, which worked smoothly.
Vendor Response
Thank you so much for your review. Your feedback is valuable as we continue improving MenuSano and providing you with the best experience. Warm Regards, Kunal
Replied October 2023
Caroline
Food & Beverages, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2023
Stable software that is backed by incredible customer service
We love that the software is made by a Canadian company and is affordable. We use the software mostly to compile Nutrition Facts Tables for our customers. The software is easy to navigate and if we do have questions their support is responsive, knowledgeable and are happy to help.
PROSThe personalized service is incredible. We needed a format that was not already available and they delivered within the week! We would never have had this type of response from another supplier. The owner even called to ensure they were on the right track with the formatting. We also appreciate the web based platform as we do not have to run virtual machines or be on a specific platform to be able to use the product.
CONSThe only hiccup we had was taken care of by the MenuSano team! We needed a specific layout that was not already available, but is it now in the templates. Thanks team
Vendor Response
Thank you so much for your review. Your feedback is valuable as we continue improving MenuSano and providing you with the best experience. Warm Regards, Kunal
Replied October 2023
Anonymous
2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
User friendly
Overall, my experience of using Menusano for meal planning was amazing and I would like to recommend it to other potential consumers.
PROSProviding information regarding calorie content, macro and micro-nutrients is the most important feature of Menusano, I believe. It is user friendly and easy to understand. Since I am using Menusano for planning my own meals, it has become significant part of my daily life.
CONSIt was little challenging in the beginning to know all the features specifically how to create a recipe label. However, it got much easier with every use.
Vendor Response
Thank you so much for your review. Your feedback is valuable as we continue improving MenuSano and providing you with the best experience. Warm Regards, Kunal
Replied September 2023
Eleah
Health, Wellness and Fitness, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
3
Reviewed June 2023
Easy to use
It's helped me analyze the nutrient content of my meal plans.
PROSMenuSano is easy and intuitive to use. You don't need to watch videos or waste time learning a complex software
CONSI would prefer the nutrition content could be provided for each ingredient in a recipe, rather than just showing the recipes nutrition. For example, if a recipe I have is too high in calories, it would be helpful to see at a glance which ingredients are the greatest contributor of calories in order to modify it.
Vendor Response
Hi Eleah, Thanks for your comment! MenuSano does have a report on the recipes page that shows you the nutrition breakdown for each ingredient. We are adding the report to the Edit Recipe page soon. Warm regards, Christine Billinger
Replied July 2023
Melissa
Food Production, 1 employee
Used monthly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed July 2023
Great for nutrition panel creation
Ease of use compared to others on the market. The database is very helpful.
CONSNot always up to date on nutrition panel requirements (ie,. I don’t see a feature allowing the grouping of sugars in the ingredients list). The price is high compared to other programs. Database could be more comprehensive.
Vendor Response
Hi Melissa, thanks for your feedback and suggestions. Kind regards, Christine Billinger
Replied July 2023
Joleen
Hospital & Health Care, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed September 2023
Menu Sanos
Overall i have had a pleasant experience using Menu sanos
PROSMenuSano is quick and easy to use. When I first started out it was easy to pick up on.
CONSSearching items is sometimes quite difficult.
Vendor Response
Thank you so much for your review. Your feedback is valuable as we continue improving MenuSano and providing you with the best experience. Warm Regards, Kunal
Replied October 2023
Katie
Food Production, 201-500 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2023
decent Nutrition program
overall good experience and good customer support
PROSI like the ease of use for this program compared to others
CONSI have some issues with Nutrition panels are not generated properly.
Reason for choosing MenuSano
ease of use
Reasons for switching to MenuSano
Cost
Vendor Response
Thank you so much for your review. Your feedback is valuable as we continue improving MenuSano and providing you with the best experience. Warm Regards, Kunal
Replied September 2023
corina
Food Production, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
MenuSano is A1
So far, the best investment for my business
PROSEasy to use. All information for labels are clear
CONSNothing I can think of. The only thing is printing labels for Keto. I find it not aligned
Vendor Response
Thank you so much for your review. Your feedback is valuable as we continue improving MenuSano and providing you with the best service. Warm Regards, Kunal
Replied February 2023
Gisella
Food Production, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
2
EASE OF USE
4
VALUE FOR MONEY
2
CUSTOMER SUPPORT
4
FUNCTIONALITY
2
Reviewed April 2020
Old references for Daily Values
I used this software according one of our customer's request. Not a good experience.
PROSEasy to use- Customer service was always accessible but they gave me the wrong link of Health Canada for your references
CONSI figured out that the final values are strange and when followed it up with supporting team and references, I figured out that Menusano is using the old DV% tables of CFIA and FDA for calculating the data. The customer support gave me a wrong link of Health Canada which is not for the industry. Health Canada has made some changes in some regulations and numbers from 2016. The most updated references are for 2016 but Menusano is using the older references unfortunately. I can't trust anymore. Please update your references.
Vendor Response
Hi Gisella, thanks for your comment. We did update our values to reflect the new CFIA DV% calculations. We have also confirmed them with the CFIA. I'm sorry you didn't have a good experience with our software. We feel it would be fair to give you a refund for your one-month subscription in this case. Kind regards, The MenuSano Team
Replied April 2020
Sam
Food Production, 51-200 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed September 2020
Menusano for Manufacturing
Overall, I have been very happy with the experience.
PROS- Incredible ease of use. - Designed for use on Mobile - Multiple Nutritional Databases - Multiple NFT formats
CONS- Experienced bugs in the export process. - Incorrect Nutritional information on export. - support can be slow to reapond
Reasons for switching to MenuSano
Too expensive.
Vendor Response
Hi Sam, Thanks so much for the feedback. Sorry the export nutrition report was having some issues. They are resolved now and we are always working to improve our software. I'd love to learn more about how the export feature can be better for you. I will reach out. Kind Regards, Christine
Replied September 2020
Eric
Food Production, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2020
The right product for the right application!
Our business was at a standstill until we could sort out our nutrition labeling requirements. MenuSano's software was so easy to use, we were into production of our nutritional labels in minutes, no small feat!
PROSWhen we were obtaining our food safety certifications for Township 27, nutrition labeling became necessary. We were unsure of where to start or what to do. Many of the websites we researched claimed to provide all the answers and quite frankly didn't. Then we found MenuSano! MenuSano delivered on all fronts; nutrition labeling, ingredient sourcing, and all kinds of applications we hadn't even thought of. Sooo intuitive and easy to use, not sure where we would be without them!
CONSThere are a number of food ingredients that are not listed. This isn't a huge issue however, as there is methodology to add new and custom ingredients along with nutritional facts, so our database can expand as we require.
Vendor Response
Eric, we are so excited about your startup! Thanks so much for the kind review :) Happy cooking, Christine
Replied September 2020
Vanessa
Food & Beverages, 11-50 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2022
Kyan Cuisine love it!
We have been using MenuSano for over 2.5 years and it's been handy from the start. We sell pre-made salads to grocery store so we had to find a good and easy program to have our nutritional values on our labels. We are always creating new salads so our old and new recipes are always at the same place. We recommended to any new or older business!
CONSAt first, it was a little bit overwhelming but you get the hang of it quickly. The only part at the moment that confuse me a bit is when I manually enter a new product.
Vendor Response
Thanks so much! We're thrilled to be a benefit to your business. Kind regards, Christine
Replied November 2022
Stuart
Hospitality, 501-1,000 employees
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
2
Reviewed December 2020
Great for Nutritional data
If not for the customer service and their quick responses, I would have cancelled.
PROSEase of creating recipes with nutritional data. Ability to print labels. Ability to create dishes. Compare recipe costs.
CONSCannot print directly with word, have to pay for PDF converter. No inventory module No each or unit measurement, i.e case of 140 apples, recipe for 2 apples, etc. No scaling up/down of recipes. No way to print a recipe book, ie all recipes sorted to user preference. No data base of pictures to attach. Please remove the USDA branded items. Please develop a way to drag recipes into folders
Reason for choosing MenuSano
Nutritional values
SUZANNE
Food Production, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed April 2021
GREAT PRODUCT
Overall I've had a very good experience using the software. It has allowed me to be able to market my products into Grocery store chains that require this information.
PROSI really appreciated the ease in inputting the ingredients of my products and how quickly the information is calculated.
CONSDon't appreciate that you can't amend a recipe and redownload without it counting as a DOWNLOAD! It would be nice if there was a system in place to record recipes already created and downloaded that would not ding you if you made a spelling error or forgot to include an ingredient. We are human and are far from perfect so mistakes will happen. For small business owners this would help a lot.
Reason for choosing MenuSano
I wanted to support a local business and felt that with it being Canadian based it would be the best option for my products which are also manufactured here in Canada.
Vendor Response
Hi Suzanne, thanks for your review! We are going to have a "counter" for the label downloads soon :) Kind regards, Christine
Replied April 2021
bryan
Health, Wellness and Fitness, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
The only way to go is with MenuSano!
Fantastic program! Simple to use.
PROSEasy easy easy to use! Flexibility to add custom ingredients is crucial to my business.
CONSDownloading an editable PDF for nutrition facts would be ideal.
Vendor Response
Thank you so much for your review. Your feedback is valuable as we continue improving MenuSano and providing you with the best experience. Warm Regards, Kunal
Replied March 2023
Srimanth babu
Computer Software, 10,000+ employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
User friendly and ease of use
I like everything about menusano, especially the nutrition labels. I can easily analyze the daily ingredients calories and labels of those, as well as the recipes calories. And the application is very user friendly and easy to use.
PROSI like everything about menusano, especially the nutrition labels. I can easily analyze the daily ingredients calories and labels of those, as well as the recipes calories. And the application is very user friendly and easy to use.
CONSThere are no cons with menusano from my experience
Vendor Response
Thank you so much for your review. Your feedback is valuable as we continue improving MenuSano and providing you with the best experience. Warm Regards, Kunal
Replied December 2023
Cheryl
Food Production, 2-10 employees
Used less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2020
Ingredients
As I was first starting out. I was impressed the software did the calculations for me. I had know idea how to make a nutritional label. This software made it fast and simple.
CONSIt took a bit of help to figure it out. But the staff helped with that concern.
Vendor Response
Thanks so much for your review and for being a long time customer of ours! Wishing you all the best :) Happy cooking, Christine
Replied September 2020
Yvette
Food Production, 11-50 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
Saves time and money
MenuSano is a blessing for small businesses like ours, looking for a cost effective and time saving alternative to the rather expensive and complex lab analysis methods for obtaining nutrition labels for products. The platform is user-friendly and easy to navigate. You can also rely on prompt assistance from staff, should you have any questions.
PROSI find MenuSano user-friendly and the staff are always available to help
CONSOnly recently started actually using it and haven’t run into any issues yet. There are quite a few features I have yet to explore
Vendor Response
Hi Yvette, Thanks so much for your review! Warm regards, Christine Billinger
Replied July 2023
Connie
Food Production, 1 employee
Used less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2020
Great service
I sent in my information and had the nutritional value labels created for me by the MenuSano team. It was a big help during the startup of my business.
CONSNot all formats for nutritional value tables were available at the time of my purchase but I was able to work with what was offered.
Vendor Response
Hi Connie, thanks for you comment. We have extended our nutrition label options in our 3.0 version :) Happy baking, Christine
Replied September 2020
Jason
Food & Beverages, 2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Easy to develop nutritional labels
Very user friendly, large database of products. Very intuitive.
CONSBeing in the US, it would be more beneficial to have all ingredients in the US standard (British Imperial).
Vendor Response
Thank you so much for your review. Your feedback is valuable as we continue improving MenuSano and providing you with the best experience. Warm Regards, Kunal
Replied February 2023