All Pxier Sales and Catering Reviews

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Anonymous

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2017

Pxier has really helped streamline my event booking tasks! It's helped me work smarter, not harder.

PROS

1. How easy it is to generate invoices and contracts. 2. Customer feedback form 3. Online application

CONS

Some limitations with features and functionality. No Outlook integration. I wish it integrated more with other online software and databases.

Kimbelry

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2018

I first started using this software over a year ago, when I started a job as an event coordinator.

PROS

So easy to use!! Makes invoicing, Beos, & contracts so easy to find, since now they're all in one place!! I can't imagine my coordinating life without this software!

CONS

I do not like that you have to recreate the same event even if its just the same as before. I can change the date of the event, but it carries all the info over from past event, which I what I want, but I also want to be able to save the previous contract.

Jacklyn

Hospitality, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed February 2017

British Hotel

It seems like I'm constantly having to log back in and my work won;t save. This is especially frustrating when typing as I'm with a costumer and then have to start over and go over the same details again in order not to miss anything. There is also the issue of not having the event date, but only the contract date appear on the invoices. This leads to confusion and constant questions from customers. Also, the reporting is not ideal and sometimes hard to understand. It would be helpful to be able to pull a report of events based on the event month and not the contract date.

PROS

It was affordable and simple enough for staff to use with little training

CONS

Constantly being kicked out, information not saving and reporting

Ron

Hospitality, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2017

Fantastic program

Great program to work with, and amazing support whenever needed. Very easy program to learn and the program covers all the angles! The support I received from the representative whenever I had a question was 2nd to none...very quick and always explained in a manner easy to understand. I highly recommend this program for hotels, caterers, restaurants etc...

PROS

easy to learn, ease of use, covers every aspect of my department

CONS

nothing

Kim

Events Services, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2017

Amazing! Just love how easy it is to use !

Saves me so much time having everything I need in one place!

PROS

I love how I have everything all in one place! So easy to create another contract using existing guest already in the system.

CONS

I do not have any complaints so far. If anything, were thinking about upgrading and learning more about what pxier has to offer.

Maricela

Hospitality, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed February 2017

Very useful

Pxier is a very useful tool. As a recommendation, it would make my life easier if I could add/change menus, set up, etc. by clicking the event on the chart. It is a Little confusing to have to select the event everytime I select a tab (menu, BEO, etc).

PROS

how the Events chart is displayed

CONS

I have to select the event evrytime I change the tab (menu, AV, etc).

Dayna

Food & Beverages, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2016

Great Value

I've been using Pxier for almost a year now and I've had a great experience. The program is incredibly user friendly, the customer support is lightning fast and very receptive to feedback. I've previously worked with Reserv, Delphi, and ClubConnect, Pxier is by far the best value out there!

PROS

Extremely User Friendly

CONS

Would like the ability to print BEOs in Legal Size

Driss

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

4

Reviewed October 2015

Many banquet locations. One software

PMG Group operates nine banquet facilities across multiple cities managing more than 100 halls. As a systems administrator I need a software that is secure and accessible anytime anywhere. This is exactly what I can do with Pxier Events Cloud software. Pxier Events lets me manage users easily and control their access. I could allow some users to view reservation from other locations but not make changes, as well as allow privileged users to work on multiple locations without logging in and out between locations. Configuring the system is easy and Pxier team is always there to help. Pxier Events improves efficiency by automating many of the daily tasks needed at banquet facilities and definitely saves money for the management. I would highly recommend this software especially if you need to manage multiple locations.

Thierry

Used free trial

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed October 2015

Pxier Events - Works Great!

We have been using Pxier Events software at Plaza Center-Ville Montreal for more than 2 years now. Our team completely relies on Pxier for day to day banquet reservation, customer & contract management, menu setup and work order schedule. Pxier software has always been available and never had any downtime as long we we have been using. I did like to mention copy menu feature that saves us a lot of time. This option allows us to copy plain text to automatically generate and organize menu in the system. Based on our positive experience I would recommend this software.

Stefany

Used free trial

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

4

Reviewed September 2015

Great customer service and easy to use

I feel that the Pxier event software is very user friendly. Anytime I had a question or concern about a feature; the Pxier support team was quick to respond. I really enjoyed the several contract policy options you have to pre-set to meet different function needs.

Giovanna

Food & Beverages, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2018

Jay is a great partner, always has answers to my questions. He is fast and patient and a great help

PROS

How everything is organized and helps us keep our events organized. It does great helping us with the billing

CONS

that we cannot clone BEO'S that would be a great help. It would help us save a lot of time by cloning information

Muna

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed October 2015

EXCELLENT

This program has organized us and works so well. What is even nicer is the creator is willing to work with us when we need a change done - or if we have an idea. Easy to use once all set-up and can see at a glance what is confirmed, proposed etc. Also easy to copy a contract if a client says I want what I had last year - no more searching in a paper file and re-typing all. Love it.

Anonymous

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2018

excellent software I recommend it

this software will help me increase sales in the business.

PROS

Easy to generate invoices and contracts, you can work online, it is very easy to learn how to use it, its design is very nice and it is a perfect tool to speed up the work.

CONS

It presents some limitations in functions and does not integrate with other programs. I hope it will soon be integrated with other software and online databases. I would like it to be cheaper.

Ashley

Used free trial

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

5

Reviewed October 2015

Great Business Start Up Tool

Pxier was essential in starting our banquet hall business. The customer service team was great in helping us customize the software. It helped our business stay organized and the reports were easy to use and understand which helped with managerial decisions.

Brittany

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed October 2015

Fantastic product, great customer service

I am so glad I stumbled across this software as it has been absolutely brilliant. Great value for money, superb customer service (they've gladly customised the program for me several times) and great product. I recommend the product and thee service highly!

Valérie Audrey

Used free trial

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

5

Reviewed October 2015

Great Support!

Pxier team was able to create reports to our needs and have the contracts to be printed in French and English. We are now able to copy paste from a Word document to the Pxier system without having to retype everything.

Tonda

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed November 2015

Software

This software is awesome to use for our clients! I love the ease of the system and it helps me to keep track with our business. The staff is informative, courteous and professional!

angela

Used free trial

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

Reviewed October 2015

Its very easy to use and keep track of all tge bookings. I can log into my account anywhere

I love the software, it's very user friendly. If I have an problems or questions I can always get a hold of someone

Showing 1 - 18 of 18 Reviews