Saint Francis

The one great benefit we have experienced is the automatic charging of the accounts. We used to have to charge the accounts each week.

Pros

I like that we can send mass emails to all of the parents at the same time, the children's dailies can be sent electronically, pictures can be taken of the children for the parents to see daily, can keep an up to date account of the parents tuitions.

Cons

Our parents have had some issues with the app and setting up their accounts. We have also had issues with the charges

Kangarootime Pros and Cons

Kangarootime has been easy to navigate as far as invoices and billing. The team that we were set up with to launch the app for our school was phenomenal and responded quickly. The PDF files of "How-To" for Kangarootime that were provided for us to share with new families were very helpful as well.

Pros

This software has features that allow childcare centers to communicate with families as well as send pictures of their children.

Cons

The app does not notify families when a photo has been sent and our teachers find it difficult to manage the "rooming" feature. The function of tagging children in photos seems to be more difficult and has more steps than other apps that I have used in other daycare centers.

Checks many of the boxes we hoped for

Overall, mostly satisfied with KT. They have an extremely responsive and devoted support staff - I cannot say enough about their support staff, one of the best I've worked with across multiple software implementations across the childcare, small business support, and insurance industries in the past 10 years. It's clear they are still trying to quickly iterate and working out the kinks and idiosyncrasies that come up. Their software development seems to struggle a bit compared and it seems like there is something missing - a guiding vision unifying all the various modules contained in their program

Pros

One stop shopping without extensive software purchases - this software combines a childcare center database, daily reporting app for parents, document manager, child attendance, employee timecard, parent and staff messaging, billing and merchant service (payments), reporting/analytics

Cons

Billing is not intuitive and difficult to learn. It does not integrate easily with our accounting software (quickbooks). Check in/out module can be difficult to use on a tablet due to small size of icons (recommend using the largest tablet you can afford, otherwise icons are tiny). Software does not allow admin to restrict staff to a certain IP address, meaning staff are clocking in/out from anywhere (potential for abuse if staff are clocking in from the parking lot, etc.)

Kangarootime

Amazing!

Pros

That it is all inclusive for out industry. Billing, daily reports for children, employee time cards, etc. The customer service is fantastic. I really love this program!

Cons

I don't have any cons about this software. The cons that I did have they have corrected or are in them process of fixing.

KangarooTime Review

Overall our experience has been good.

Pros

The excellent customer support we always receive. And the fact that they take our ideas and implement them the best they can.

Cons

Invoices don't go through like they are supposed to on some families. Which causes frustrations.