Kangarootime

RATING:

4.5

(92)

About Kangarootime

Kangarootime is an automated child care management solution designed for directors, owners and parents. The solution is deployed in the cloud and offers features including recordkeeping, employee management, class management and accounting. Kangarootime provides parents with daily messages, photos, emails and feedback through a single interface. The solution automatically generates billing statements and collects tuition fees. In addition, it also maintains daily audit logs and can track check-in and check-outs. With employee management, Kangarootime manages employee attendance, clock-ins, clock-outs and staffing details. It also facilitates internal messaging and calendar functionality. In addition, it offers integration with accounting software and provi...

Awards and Recognition

FrontRunner 2021
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Kangarootime Pricing

Contact Kangarootime for more details on pricing.

Starting price: 

$100.00 per month

Free trial: 

Available

Free version: 

Not Available

Kangarootime's Kiosk App allows for an easy check-in process.
Slide 1 of 6

Kangarootime Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Kangarootime

1 - 5 of 92 Reviews

Rebecca

Education Management, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2019

Kangarootime

This is a great product that has helped make communication with the parents much easier through the messaging app. Parents have also been paying at a faster rate due to being able to pay without having to be on site.

PROS

This software is very easy to use. It gave us a way to communicate with our parents efficiently and effectively. The parents are able to see how their child's day has been as it's happening in the classroom. Collecting payments from parents has become easier since everything is done through the app and they receive invoices daily. As a administrator of three sites I like being able to see what is happening at all three locations while not having to be on site.

CONS

While in the rooming setting it is often hard to see the child's pictures in each classroom. It would be nice to have those enlarged. We would also like to have the guardians face flashing on the child instead of the bouncing kangaroo so we know exactly who is picking up the child without having to take a couple extra steps.

Reasons for switching to Kangarootime

The benefits kangarootime has with communication with parents.

Vendor Response

Hi Rebecca - Thank you so much for taking the time to write a review about Kangarootime. We're so happy to hear that we've helped your center with collecting payments and communication with your parents. We shared your feedback about the rooming with our product team. If you have any additional feedback to share in the future, do not hesitate to reach out!

Replied December 2019

Jill

Education Management, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2022

Helpful Tool

Kangarootime is a software package that takes care of my of our needs in our PDO & Preschool program. It covers billing & payments for our families, tracks employee time worked and allows for daily communication with our families. Overall, we are pleased with KT and the service they offer.

PROS

This is the first software program that our center has used. The billing and auto pay is wonderful! There are a lot of options so that we can personalize the billing. I never have any past due accounts with online & auto pay. This is also a good tool to share daily information and pictures with the parents. One of the things I like most about Kangarootime is the people. Customer service is very responsive and helpful in finding answers to questions and problems. They also listen to the needs of the customer and add needed features into the software.

CONS

My older teachers have struggled to learn to use the program. The user interface isn't as intuitive as it could be.

Reasons for switching to Kangarootime

We only used this program for billing and tracking payments made.

Vendor Response

Hi Jill, thank you so much for taking the time to write a review! We're so glad to hear our billing and parent communication features have helped your center. We're also glad to hear our customer service team has been helpful as that is most important to us! If you have any feedback in the future, please don't hesitate to reach out.

Replied April 2022

jarod

Education Management, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

2

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed December 2019

Checks many of the boxes we hoped for

Overall, mostly satisfied with KT. They have an extremely responsive and devoted support staff - I cannot say enough about their support staff, one of the best I've worked with across multiple software implementations across the childcare, small business support, and insurance industries in the past 10 years. It's clear they are still trying to quickly iterate and working out the kinks and idiosyncrasies that come up. Their software development seems to struggle a bit compared and it seems like there is something missing - a guiding vision unifying all the various modules contained in their program

PROS

One stop shopping without extensive software purchases - this software combines a childcare center database, daily reporting app for parents, document manager, child attendance, employee timecard, parent and staff messaging, billing and merchant service (payments), reporting/analytics

CONS

Billing is not intuitive and difficult to learn. It does not integrate easily with our accounting software (quickbooks). Check in/out module can be difficult to use on a tablet due to small size of icons (recommend using the largest tablet you can afford, otherwise icons are tiny). Software does not allow admin to restrict staff to a certain IP address, meaning staff are clocking in/out from anywhere (potential for abuse if staff are clocking in from the parking lot, etc.)

Reasons for switching to Kangarootime

We were looking for a software that brought all of the features offered by KT together in one package and more flexibility with billing options

Vendor Response

Hi Jarod - Thank you so much for taking the time to review Kangarootime. We appreciate your candid feedback about our software and have shared it with our product team. We have some exciting updates this year that will address some of the challenges you're facing with the software. If you have any additional feedback in the future, do not hesitate to reach out.

Replied January 2020

Melissa

Education Management, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed February 2024

Kangarootime Review

PROS

I love how easy it is to input your classroom's daily happenings. It's very user-friendly to check kids in and out and move them from one class to another.

CONS

I don't like that we can't message one class at a time. You can either message the whole school or a single child but you can't select classes to message.

Vendor Response

Hi Melissa, thanks so much for taking the time to write us a review! We're so glad that you like our platform's classroom features! We're always looking to improve our product and will pass your feedback on to our team. If you have any additional feedback, don't hesitate to reach out. Thank you again! - The Kangarootime Team

Replied February 2024

Samantha

Education Management, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2022

3+ years with this software

KangarooTime has everything we need for our business. From the parent experience to the staff experience - we have minimal issues.

PROS

As a childcare director - it was very important to me to have a program that the parents feel included. KangarooTime helps us communicate effectively with our parents, and organize our tuition and paperwork. We love the checking in and out feature.

CONS

There needs to be an admin / staff app instead of fully web-based. The interface of the daily reports (circles in circles) is not user-friendly. Billing is too complicated.

Reason for choosing Kangarootime

The check in and out feature on KT was more user-friendly and what we needed.

Reasons for switching to Kangarootime

We wanted a billing aspect.

Vendor Response

Hi Samantha, thank you so much for your review! We're so glad to hear that our parent engagement features have helped improve communication at your center. We're looking forward to updating our interface and improving features in our new platform. Stay tuned! If you have any further feedback, please reach out. Thanks again!

Replied February 2022