About KidGenius

KidGenius is software designed to assist childcare centers of all sizes to streamline operations related to photo sharing, attendance tracking, activity monitoring, child profiles, parent messaging, and other administrative operations from within a unified platform.


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19 Reviews of KidGenius

Average User Ratings

Overall

4.56 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(11)

11

4 stars

(6)

6

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 19 results

July 2018

User Profile Picture

Lucía from Autónomo

Verified Reviewer

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

July 2018

It is an excellent software!!

It is an excellent software

Pros

It is an excellent way to keep in communication with the teachers and caregivers. I can receive daily reports of my child's school activities through a single channel, as well as see photos of these reports.

Cons

It took me a bit to adapt to the new updates. The interface could be more pleasing to the eye. However, it is an excellent tool

Response from DaycareIQ

Replied July 2018

Hi Lucia Thanks so much for the kind words! We enjoy hearing feedback from parents like you. Craig

April 2018

Delaney from New Brighton Child Care

Company Size: 11-50 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

April 2018

KidGenius has made administration easier and families happier! Overall extremely happy with it!

It is incredibly helpful for administration, especially for Alberta Child Care Claims. It also has helped with communication with families, which is paramount in our line of work.

Pros

Customer reps are incredible people to work with. They truly value the brand, the software they have created, and the ideas and input from the staff they speak with. As an administrator, being able to view and export both an individual child's and centre wide attendance reports makes completing child care claims significantly easier. It is the same with staff. Being able to view just subsidy children, set date perimeters, and edit reports where needed has been very helpful. My claims time has decreased significantly! The dashboard where staff can view the ratios of current teachers to children is fantastic. I know who is where in every classroom and whether the ratio is correct right off the bat. It makes keeping in compliance with licensing a breeze. I am also really enjoying the new document feature that was just added in March. I love being able to keep all my staff's documents in one place and for them to be able to upload when they get new PD certificates.

Cons

The daily report that goes to parents is not as aesthetically pleasing as the previous software we used. It does the job, but it is all in a long line whereas the previous software was in coloumns and colourful. A few families have mentioned this to us. It is great you are able to add photos to the daily report, however not being able to upload more than one at a time can be frustrating at times. It would also be nice to have photos and activities combined so one could add a photo of the activity that was done. There is a space where you can write notes under the photo, but there are two sections where there really only needs to be one. Making a few things a little simpler would be very helpful: a back button to go back to the staff or children page (after adding a document or changing attendance), having a sign in and out button on the attendance adjustment page, the ability to not only adjust attendance time and date but classroom as well. The in-ability to bulk add children is difficult when we are collecting a number of them from a school to bring to the program. It is time consuming to do the same maneuver for 15 children, especially in the cold.

Response from KidGenius

Replied April 2021

Thanks Delaney for your valuable feedback. Since the feedback, we have implemented lots of features and user experience improvements including the suggestions you had provided. Since then we have also rebranded our product and released new mobile apps for both parents and staff. We would be happy to continue discussing with you, please reach us at support@trykidgenius.com

April 2021

Kimberley from Rechouse Beofre & After School

Company Size: 11-50 employees

Industry: Education Management

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Customer support

5.0

Functionality

5.0

April 2021

Great product for tracking activity/attendance of families

Overall, we really like this product/service. Help is always quickly given and we will continue to use this service for a long time.

Pros

Moving from paper recording to electronic, Kidgenius easily fit with what we needed; being able to sign children in and out, recording of absences, parental information, etc. I have been in contract with [SENSITIVE CONTENT HIDDEN] about adding features that best suit our needs and he has been very responsive to suggestions and concerns. He offered to my staff, training on how to use the program when we first implemented it. While the program offers many features that we do not need as we are a before and after school program, I am sure that centres that require those features find them to be of value. Changes to the program from the older version to the newer one (2021) have been great, especially if you have multiple programs or need to track absences due to things such as COVID. Being able to access only our centre has been very helpful.

Cons

We have always had troubles using the app version. Difficulty in downloading and navigating through it. This may be due to how old our work phones are rather than the app itself.

April 2018

Fiona from New Brighton Child Care

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Functionality

3.0

April 2018

Overall user friendly, missing a few key components in which to wow me.

Pros

1) pages layout at a glance 2) dashboard 3) editing is simple 4) self generated previous menus 5) Calgary based start up

Cons

1) no space for simple info on parents @ a glance, such as their names. *particularly helpful for new families or relief staff 2) dislike having to input meal times 3) Staff have to scroll through entire ATTENDANCE report to make a correction in real time. 4) can only upload 1 photo at a time 5) hard to correct or edit shifts

Response from KidGenius

Replied April 2021

Hi Fiona - Thanks so much for leaving a review. We have added tons of new features, improved user experience including your suggestions, released new mobile apps for parents and staff. We would love to continue discussing with you, please reach us at support@trykidgenius.com

February 2021

Karnit from Thornhill Woods Daycare

Company Size: 11-50 employees

Industry: Education Management

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2021

Great App!

They are always available for any questions and guidance. The app never has given any issues and the team is always finding ways to add features to the app. They always ask for feedback and apply them. I highly recommend KidGenius.

Pros

Easy way to communicate with families and staff. Allows us to be paperless for all communication. Parents are able to communicate on this app as well which is a great bonus.

Cons

Nothing I haven't liked. The team always took feedback and applied them.

Response from KidGenius

Replied April 2021

Hi Karnit, Thank you so much for your review. It has been a pleasure in partnering with you to improve your operations and our product.