About Sandbox Child Care Management

Go completely paperless with Sandbox - powerful, award-winning child care software. The long list of tools includes attendance tracking, automated invoicing, online registration, parent communication and much more.

Sandbox is built with early childhood educators in mind. The intuitive, easy to use, yet powerful platform empowers child care owners and educators to tackle their daily tasks faster than ever. 

Sandbox is one of the fastest-growing and highest-rated child care management and parent communication tools out there.


Supported Operating System(s):

Web browser (OS agnostic)

101 Reviews of Sandbox Child Care Management

Average User Ratings

Overall

4.87 / 5 stars

Ease-of-use

4.5

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(90)

90

4 stars

(9)

9

3 stars

(2)

2

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 101 results

November 2020

Angie from Angelic Treasures Christian Daycare

Verified Reviewer

Company Size: 11-50 employees

Industry: Education Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

November 2020

Growing with Sandbox

I have always had a positive experience. Anytime I have a question for chat , response almost immediately.

Pros

This software is easily trainable to our new franchisees.

Cons

There are two many options. There should be only what we need for our centres. eg daily report. Parent portal should be more interactive. eg. childcare friendly not office friendly.

Reasons for Choosing Sandbox Child Care Management

I participated in the conception of Sandbox and was excited that being Web based I could have access no matter where I would be.

Reasons for Switching to Sandbox Child Care Management

It was not web based

Response from Sandbox Software

Replied November 2020

Hi Angie, Thanks for your great review and your loyalty all these years!

November 2020

Lisa from My Happy Place Daycare & OSC

Company Size: 11-50 employees

Industry: Facilities Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

November 2020

Much less expensive than other similar software

Overall we are very happy with what Sandbox has offered our centre. Set up was fairly easy, but just like any new program, there's a learning curve. The customer service has been astounding from the beginning! I can message hem about any tiny issue or question and they have an answer within minutes.

Pros

The price is great! Beats any other similar software prices by a landslide. It does everything that a daycare centre needs, and they are constantly updating and upgrading. Consumer service is fantastic!

Cons

There have been a few glitches to work through, but those have been addressed. I would love to see a more detailed explanation of payments on invoices. For example, we can make a partial payment on an invoice using a credit on an account, but on the invoice it doesn't specify where that payment came from. It just says "Amount Paid", so it can be difficult to go back and figure out where that payment came from. The invoicing/billing section needs more clarification.

Reasons for Choosing Sandbox Child Care Management

When we were searching for software to use we couldn't find many options. HiMama was the most popularly used in our area, but the cost is outrageous! So we went looking for something that wasn't going to cost an arm and a leg...especially for a new centre where every penny counts.

Response from Sandbox Software

Replied December 2020

Hi Lisa, Thanks for the amazing review! We are so happy to hear that we were able to provide the software you needed at an affordable price. Have a great day!

November 2020

Kelley from Sanford Elementary Early Childcare

Company Size: 51-200 employees

Industry: Education Management

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Customer support

4.0

Functionality

3.0

November 2020

Sandbox

I am the part time secretary for evenings, I use sandbox to enter schedules, change schedules, make payments and reports. I use it daily, and my only question is about double entries, (see above).

Pros

For the most, Sandbox is pretty organized for our needs here. I like that staff at Sandbox keep us informed and are there for questions and answer prompt! Overall, I would recommend it to others and I appreciate the software, makes part of my job easier.

Cons

I entered one child in duplicate, and was unable to delete. It had to be archived. There has to be a way to delete double entries?

Response from Sandbox Software

Replied November 2020

Hi Kelly, Thanks for providing this feedback! You are able to delete children unless there is billing tied to the child record. Please contact our support team and they will help you resolve this issue.

November 2020

Claire from Cheltenham School District

Company Size: 11-50 employees

Industry: Education Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2020

Sandbox Software Review

I was responsible for learning and implementing the software so I started from the beginning to learn all that Sandbox could do to improve our department. I was the point person so I needed to know it from A to Z. First, the customer service representatives at Sandbox are A+; always available to answer questions and help with the set up. The system basically gave us the ability to go paperless. The system gave parents/guardians a portal for all of their needs from electronic registration to monthly payments.

Pros

The system basically gave us the ability to go paperless. The system gave parents/guardians a portal for all of their needs from electronic registration to monthly payments. We received 100% positive feedback from our families with the implementation of Sandbox. We went from entering monthly payments by hand to 98% of families using the electronic payment system through the parent portal. This gave a real-time payment tracker that allowed us to respond immediately for any late payments. This also gave us the ability to send end of the year tax statements electronically; no more bulk mailings so it saved money. We installed electronic sign-in/out for a secure and accurate attendance system. The accurate attendance also allocated accurate records for subsidy tracking; again saving money. The family account section gave the freedom to upload documents, keep track of physicals and due dates, write notes, communicate with the family securely. Sandbox has many important features that will help any child care center through the registration process, bookkeeping, communication, documentation, reports. I use many of the Sandbox installed reports each month from payment summaries to attendance reports. There are many reports available. There is also a section that we use for staffing that helps keep track of profiles, documents, due dates, etc. This gives us one location and accurate records that we use for Keystone STARS. I would highly recommend Sandbox for all child care providers.

Cons

The only negative issue I have with Sandbox is that I need to have specific wording for payment receipts that parents need to submit to their employer for dependent care reimbursement. I need to insert the specific wording manually which is tedious and takes too much time to do each month.

Reasons for Choosing Sandbox Child Care Management

After researching other childcare software products, we found Sandbox software for child care centers and the program sounded like it would meet our needs. It not only met our needs, it brought us into the 21st century.

Reasons for Switching to Sandbox Child Care Management

When I first started in the child care department in our school district, the software system being used was antiquated. We were researching to find a more user-friendly and powerful software for our department. We found Sandbox software for child care centers and the program sounded like it would meet our needs. It not only met our needs, it brought us into the 21st century.

Response from Sandbox Software

Replied December 2020

Hi Claire, Thanks for taking the time to leave this amazing review! We are happy to hear that Sandbox was able to help you and your center optimize your daily processes and go paperless.

November 2020

Kathryn from Plainwell Corners & SAFE

Company Size: 11-50 employees

Industry: Education Management

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

November 2020

Sandbox is a breath of fresh air in childcare management software!

none

Pros

This program has dramatically changed our billing procedure. It is so simple and easy to use while still having all of the features we need to successfully operate our large childcare program! We love that it can be accessed remotely, parents can access the app, teachers can sign students in and out from the ipad, and so much more! If we ever need help, the customer service team gets back to us very quickly! We also LOVED that the Sandbox team helped us add all students when we started with them so we did not have to manually move everything over!

Cons

This may be a problem unique to our program. However, when we have parents complete a new registration form (needed for our license) each year, it duplicates the parents in the child profile which can cause billing or parent portal issues. We have not found a simple way to correct this on our own. Other than that, everything has been smooth sailing.

Reasons for Choosing Sandbox Child Care Management

reviews, ability to access the program online, and the customer service team who walked us through the program before we purchased!

Reasons for Switching to Sandbox Child Care Management

We were looking for something that would operate online rather than on a local device. We also needed better customer support. Sandbox has been everything we were looking for!

Response from Sandbox Software

Replied November 2020

Hi Kathryn, Thanks for the amazing review! We are so happy to hear how your business has benefited from using Sandbox.