Sandbox Child Care Management software


38 reviews(5.0/5)
38 reviews(5.0/5)

Sandbox Childcare Management is a cloud-based child care management software solution that enables child care and daycare center owners to manage their day-to-day operations by automating functions such as recordkeeping, attendance tracking and payment processing.

Sandbox Childcare Management has core modules that include an administration dashboard, a time clock, online registration, automated billing and reporting.

This solution also helps to manage check-ins and check-outs for children, email notifications to parents, automated creation and delivery of invoices, auto-debiting payments and the creation of ad-hoc reports. With Teacher App, staff can track attendance, view child information, communicate with parents, upload real-time activity updates and photos as well as add daily logs.

Sandbox Childcare Management operates across child care and daycare centers in North America. Pricing is subscription-based depending on the number of children plus a one-time setup and training fee. Support is available via phone, email and other online resources

Supported Operating System(s):
Web browser (OS agnostic)

38 Reviews of Sandbox Child Care Management

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  • Sandy from Saint Mark Early Learning Center

    June 2018

    Title: So far nothing but positive!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    none

    Pros

    Neat, clean, clear. Sandbox has always been extremely helpful anytime I have needed them! The support staff is amazing and so friendly!

    Cons

    Still a few things I would like to see changed. For us we must go by expiration date on the immunization forms not each one listed out. I do like the alert when something is due!

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Sandbox Software, Sandbox Software

    June 2018

    Hi Sandy, We appreciate your awesome review and feedback! A member from our support team will be contacting you to discuss your immunization request further.

  • BROOKE from Live Love Laugh Daycare

    June 2018

    Over all very happy with Sandbox!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Online availability, parent interaction, attendance, and staff tracking. Its been great. Making it work with my billing process has been a challenge but Customer service is always ready and willing to help.

    Cons

    Staff cannot access time sheets for the week to see how many hours they have worked. More customization options of reports. Parents cant put money on their account without a invoice. Food service meal tracking!! No keyboard shortcuts. Wish there was an app for parents. I promise I love the product. These are just my wish list. :)

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Sandbox Software, Sandbox Software

    June 2018

    Hi Brooke, Thanks for the feedback and the great review! We have added your requests to our feature request list and we will will notify you if these features are added in.

  • Reneece from The Little Blessings Daycare

    May 2018

    I wish I would have known about Sandbox earlier!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It makes my accounting part of my business so much easier!

    Pros

    Very Easy to use, affordable, love the cloud based software and that I am able to access it where ever I have access to a device. Sandbox has made tremendously helped me stay organized and has made the business side of my childcare business so much easier.

    Cons

    I would like to be able to have the option to integrate tracking expenses, but other than that there are no cons.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Sandbox Software, Sandbox Software

    May 2018

    Hi Reneece, Thanks for the awesome review! Our support team will be contacting you to learn more about your expense tracking request.

  • Suzannah from Salem-Keizer Preschools

    Number of employees: 11-50 employees

    April 2018

    It has been great. Customer service is top notch!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Ease of use, value, continual addition of features. The customer service team goes above and beyond to help!

    Cons

    I would like to see some new options for student reports, or printable student profile pages for teachers to keep in child file.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Sandbox Software, Sandbox Software

    May 2018

    Hi Suzannah, We are happy to hear your great feedback about Sandbox! You will be happy to hear we are working on building out our reports section and someone from our support team will be contacting you for more details about your request.

  • Verified Reviewer

    April 2018

    Overall I've been happy that I switched from Bright Wheel to Sandbox.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The software has helped us organize the 150 children we currently have registered at Tip Top Child Development Center in Las Vegas. As a 24 hour facility, we have multiple shifts that all need to be trained and the implementation has gone smooth. The accounting system has helped us keep up on billing and has improved our cash flow. I highly recommend any center to use this software.

    Pros

    The reports are a gold mine of information. The software has been easy to learn and to train employees. I've embedded the online registration on our website to make it easy for new parents to get started. The app has made it easy to communicate with parents and see information about the children. I'm looking forward to the parent portal app!

    Cons

    There needs to be a pay invoice button on the invoice page rather than going into each family account. Employees should automatically be checked out at 11:59pm.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Sandbox Software, Sandbox Software

    April 2018

    Thanks for your awesome review and the great feedback! We have added the pay invoice option and automatic time out to our feature request list.

  • Bonnie from Waterloo Infant Toddler Daycare Association

    November 2017

    We use the family, billing, staffing, dashboards and reports sections to the fullest!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Very user friendly, allowing you to easily navigate through the software . We also love the Admin and Attendance Reports.

    Cons

    1. Sandbox is not compatible with the regions waiting list.
    2. Would like to be able to send group emails to families from Sandbox and not have to use and not be directed to outlook.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Sandbox Software, Sandbox Software

    November 2017

    Hi Bonnie, Thanks for the great feedback! A member from our team will contact you to discuss your waiting list and group email requests. Have a great day!

  • Michelle from Immanuel Lutheran School

    August 2017

    We LOVE Sandbox and have been a user for 2 months now.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Simplicity and Great Customer Service ... The support staff is unbelievably knowledgable and always available. After tracking tuition with Excel spreadsheets and reports from our credit card company for 125 students and still having discrepancies to reconcile, Sandbox allows us to manage the school rather than the school manage us.

    Cons

    We would love to see custom reporting added to Sandbox!

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Sandbox Software, Sandbox Software

    September 2017

    Hi Michelle, Thanks for the awesome feedback! You will be happy to know that customizable reports is already in development and you will be notified when the free upgrade is available.

  • Michelle from O'shkiigmong Early Learning Centre

    August 2017

    We have been using Sandbox for a few years now and all the new upgrading has helped us.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The data is easily obtained for reporting.

    Cons

    It would be nice if we could start documenting and placing pictures of the children in Sandbox for the parents to view.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Sandbox Software, Sandbox Software

    August 2017

    Hi Michelle, Thanks for providing your feedback! You can post photos and updates for parents with our Parent Portal. Drop us a line at support@runsandbox.com and our team will help you set it up.

  • Erika from The Orchard School

    August 2017

    We love it!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Very comprehensive product in terms of how many features it has. The only thing we would want that isn't there is lead tracking for when we have families come in and we do tours. We are using Hubspot, but it's not geared towards the childcare process, so it's adapted. Would love for it all to be in one place.

    Cons

    No lead tracking, the app isn't available yet.

    Also, the parents weren't prompted with a guide to fill in everything in the parent portal when they were given access. It would have been helpful to have this.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Sandbox Software, Sandbox Software

    October 2017

    Hi Erika, Thanks for the great feedback! You will be happy to hear that we are releasing our new Teacher app for iOS and Android devices at the end of this week. We have also added lead tracking to our requested features list to be reviewed by our development team.

  • LaVeta from Bayside Baptist Christian Preschool

    July 2017

    Easy attendance tracking and easy for parents to use!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Everything has gone really smoothly so far. We love how easy it is to use and navigate. Customer Service has been amazing any time we have had questions or issues

    Cons

    Calendar setting needs more options so that we can add special school events (programs, field trips, etc). The only options right now look like school closure/vacation dates on the calendar.

    Review Source: Capterra
  • Krista from First Leaps Together

    July 2017

    We have been extremely pleased with Sandbox.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Our families have really enjoyed the timeclock feature, much more streamlined than paper sign ins and really steps it up in regards to the professionalism of our school. A truly intuitive program!

    Pros

    I am amazed at how simple the system is to use and to navigate, it has drastically reduced administrative time and increased data management across the board. We have been well supported throughout our trial and launching period.

    Cons

    Quickbooks integration would be a nice addition.

    Review Source: Capterra
  • Vanessa from SpringRoots Early Learning amd ChildCare Centre

    Number of employees: 11-50 employees

    June 2017

    Very well lay out easy to use

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    My childcare runs smoothly and I have access to all files all the time! I would like to use it more but I have Hi Mama for programming for my educators. it would be good to have this as an access in sandbox. I really love the look of the program it's it so simple but has covered many administration issues for me.

    Pros

    Sandbox is a very good software company The customer service is great, the product is very user friendly I can access it from any computer and do my work anywhere

    Cons

    childcare curriculums should be a available for Input in children's daily reports and for documentation of play This should be the next stage for the software company

    Review Source: Capterra
  • Terry from A Mother's Love

    May 2017

    I really love the ease of use and the time clock feature

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    My parents are clocking in and out daily and that saves me paper and time.

    Cons

    I would love to see a ledger added to add receipts for spending. This will help my end of year reporting.

    Review Source: Capterra
  • Ryan from Janesville-Waldorf-Pemberton

    May 2017

    Everything has went very well. Gavin and Kefsere have been AMAZING help and very patient.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Ease of use. Very intuitive. Parent Portal. Signing kids in & out. Calendar. Reports. Billing. And probably more that I am forgetting

    Cons

    Can't schedule workers for months. It can take some time to talk to customer support.

    Review Source: Capterra
  • Tracey from Mrs. Puddle Duck's Childcare

    March 2017

    Very User Friendly

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I have found this to be much less cumbersome than the other software I was working with. I have had trouble posting more than two pictures at a time and having the parent portal work for the parents (although I am not sure they are not at fault.) I like how easy it is to post checks and get invoices out.

    Review Source: Capterra
  • Amanda from Little Life Changers CDC

    March 2017

    Very User-Friendly and Great Customer Service!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I really like how it is user friendly! It is pretty easy to navigate once you get started.

    Review Source: Capterra
  • Laura from Stay and Play Preschool

    February 2017

    We Love It!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We love all the options the program offers to help us streamline our finances and records. Incredibly wonderful support for set up and questions!

    Review Source: Capterra
  • Astrid from Little Bug and Friends Dayhome

    February 2017

    User Friendly Product and Great Service!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The software is very user-friendly and they provide great customer service with prompt communication.

    Review Source: Capterra
  • Mohsin from St. Vital Montessori School

    Number of employees: 2-10 employees

    February 2017

    Fantastic!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We have only been on the Sandbox system for about 4 months and our experience with sandbox has been fantastic so far. The Account team (Gavin) and Support team (Kefsere) have been great to be work with. They have been very responsive and accommodating in all aspects, which has led to a great experience so far. Keep up the good work!

    Pros

    Ability to manage all back-office elements of running a Montessori school and providing powerful reporting.

    Cons

    Not really a con, however, would be really nice to have an mobile app for iPhones. Would make the user interface much better to look rather than the full website.

    Review Source: Capterra
  • Vanessa from SpringRoots Early Learning and Child Care Centre

    Number of employees: 11-50 employees

    December 2016

    Easy to use and I can go anywhere and work!!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I really like to use Sandbox because it is my personal file cabinet, take home and work anywhere program. I would like to suggest and area for curriculum planning and documentation where several curriculum models can be used at the same time, and area for child development documentation and or a possible merge with Hi Mama that way my fee can be lower.

    Pros

    I like how it is easy to use and is accessible anywhere I go.

    Cons

    It needs a curriculum and planning and documentation tool.

    Review Source: Capterra
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