SmartCare software


164 reviews(4.0/5)
164 reviews(4.0/5)

SmartCare is a cloud-based childcare solution that connects childcare center owners, teachers and parents in real time through a web interface. SmartCare is fit for childcare centers and K-12 schools in the US. It helps parents track their children's activities while at daycare. Parents can connect through social media platforms to share photos and videos.

SmartCare offers a billing and payment feature that includes account setup and approval, a fixed credit card processing fee, split payments and mobile invoices. Parents can create digital libraries for their children, upload special childhood moments and share their content with other parents on social media platforms.

SmartCare stores all records in a centralized database and allows users to look up child or family information. The solution sends child arrival and pickup alerts to parents' mobile devices.

Other features include child and family enrollment and accounting. Pricing is per center on a monthly subscription basis. Support is available via phone.

Supported Operating System(s):
Web browser (OS agnostic)

164 Reviews of SmartCare

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  • Verified Reviewer

    Number of employees: 11-50 employees

    September 2018

    Migrated from Child Care Manager to SmartCare - Needs a lot of work, input and upgrading

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    We like the fact that it is web based and all admins can see the same information from multiple devices. Also, we like the fact that parents can have a connection to the center and view timeline messages and view balances. Customer service is friendly, reachable and respond timely.

    Cons

    The software seems pieced together. Need Android & iPad tablets to work. Reports are bad. Lacks the basic functionality of CCM. Users have to go to multiple screens to complete items. Billing is from the Children section. Account charges are from the Accounting section. And then there is a family section for other items. You should be able to navigate from family to child to billing easier without 10s of clicks. The presentation in each section is vastly different. Families are sorted by LAST name. Children are sorted by FIRST name only and can't be searched or filtered by anything. The payments section just list families in RANDOM order. Sorting and filtering properly should be very basic items for software. Currently, no way to handle security deposits, charging groups of students one time fees, deposit reconciliation, sending past due notices to certain families with a certain balance. Currently, I have no way of viewing or producing a report that shows children by classroom. Report formats are bad. Some print 4 and 5 pages because of poor formatting. Some don't work or the download version doesn't match the on screen version. Not compatible with the CCM door locking system that was recently purchased. Families can not be deactivated or unenrolled. They have to be archived which wipes away all financial history. Needs more statuses than enrolled and archived. Overall, it just lacks many of the features that CCM provided. Hopefully it improves quickly.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Raquel P from Bethany Methodist Weekday School

    Number of employees: 11-50 employees

    August 2018

    Learning, but good

    Ease-of-use
    Functionality
    Quality
    Support

    Overall experience is good. Our parents seem to like the billing system.

    Pros

    I am still getting used to Smartcare. We have only been using it for a couple of months. The software is fairly easy to use. Lots of options are available. We haven't using the kiosk check in, but will do so when our fall semester starts.

    Cons

    We would like the option of coding various fees for other options besides tuition.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Smartcare, SmartCare

    August 2018

    Raquel, Thank you so much for your review and feedback! We're thrilled to deliver our software to you, your Center Employees, and your Customers! We appreciate your business and our goal is always to exceed your Center's Software needs as we grow and evolve with you. As always, please reach out to your Customer Success Manager with any challenges you may be having, or feel free to reach out to the Smartcare Support Team at support@smartcare.com and we will be happy to assist you on learning how to create 'other charges & fees' - in your Center's Billing Settings. Warm Regards, Collette Hull | chull@smartcare.com Smartcare - Director of Sales Enablement & Marketing

  • Verified Reviewer

    Number of employees: 2-10 employees

    August 2018

    Not really satisfied.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    So far I am not at all pleased.

    Pros

    That it is web based and I can access from home.

    Cons

    No accounting component. It doesn't have a lot of the features that I am used to and count on from Childcare Manager.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Smartcare, SmartCare

    August 2018

    Thank you for your response. We are unable to identify who you are - or what Center you are from - therefore we are unable to confirm the identity and accuracy of this review. Typically, our Centers serve 20 or more Children - not 1 -10 Children (as listed in your review). Additionally, we do in fact have Accounting Capabilities. Should you need additional training or assistance, Smartcare is always here to help! Please reach out to us anytime via email or by phone, for support. You may also reach out to your Customer Success Manager for additional assistance with learning the Software and its functionality a bit better. Warm Regards, Collette Hull | chull@smartcare.com Smartcare - Director of Sales Enablement & Marketing

  • Jackie from Longleaf Learning Center

    August 2018

    I love ChildCare Manager availability more than SmartCare

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I like that it is cloud based and does not need back up. I also like that attendance is real time.

    Cons

    I do not like that it is cloud based because when the internet is down we cannot work in SmartCare.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Smartcare, SmartCare

    August 2018

    Jackie, Thank you so much for your feedback! We understand that switching from ChildCare Manager to Smartcare was an adjustment for your Center - but we are confident that you, your staff and your customers will be happy with Smartcare's functionality, soon! We appreciate your business and our goal is always to exceed your Center's Software needs as we grow and evolve with you. Should you have any questions, please reach out to your Customer Success Manager with any challenges you may be having, or feel free to reach out to the Smartcare Support Team at support@smartcare.com and we will be happy to assist you on learning some of the Smartcare Features more in depth! Warm Regards, Collette Hull | chull@smartcare.com Smartcare - Director of Sales Enablement & Marketing

  • Desiree from Genesis Academy Inc.

    Number of employees: 2-10 employees

    July 2018

    I am well pleased with everything so far.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Too many to count. It helps me keep track of everything going on in the school at the touch of my finger.

    Pros

    It is much easier to work with than the old software. Smartcare makes it much easier to find what I am looking for. It has been great to set up and understand.

    Cons

    Setting up payment plans. I do not like the fact that I cannot delete a type of billing that I have set up. Now I have too many on the software.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Smartcare, SmartCare

    August 2018

    Desiree, Thank you so much for your review and feedback! We're very happy to be able to deliver our software to your Center! We appreciate your business and our goal is always to exceed your Center's Software needs as we grow and evolve with you. As always, please reach out to your Customer Success Manager with any challenges you may be having, or feel free to reach out to the Smartcare Support Team at support@smartcare.com and we will be happy to assist you on learning how to make edits to your Center Billing Settings. Warm Regards, Collette Hull | chull@smartcare.com Smartcare - Director of Sales Enablement & Marketing

  • Peggy from Giggles & Grace

    Number of employees: 11-50 employees

    July 2018

    frustrating guess its a new system.

    Ease-of-use
    Functionality
    Quality
    Support
    N/A

    Getting paid faster from parents that are always behind on payment.

    Pros

    Parents can see billing and pay online, Once they are in the system they are more excited about it but right now parents are not on board.

    Cons

    Hard to figure out. It's almost opposite of what I am used to and I have had a hard time navigating what I need to do. I still have not figured out billing and how to divide the bills

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Smartcare, SmartCare

    July 2018

    Peggy, Thank you so much for your feedback! We know that you have spoken to your Customer Success Manager regarding the challenges you were experiencing with the Billing portion of the Software, and that she is assisting you in understanding that more in depth. We're very happy to be able to deliver our software to your Center. We appreciate your business and our goal is always to exceed your Center's Software needs as we grow and evolve with you. As always, please reach out to your Customer Success Manager with any challenges you may be having, or feel free to reach out to the Smartcare Support Team at support@smartcare.com and we will be happy to assist you! Warm Regards, Collette Hull | chull@smartcare.com Smartcare - Director of Sales Enablement & Marketing

  • Juaneka from Charity Child Care

    July 2018

    No One Likes Change - But This is a Change That I'm Looking Forward To

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    SmartCare is hosted in the cloud - and that is the best thing in the world for a facility as large is ours. The ability to have all the pertinent information for each of our 350 enrolled children is priceless. The Lead Center is a great option as well - as it helps us manage open slots in our program more easily. The features are endless. Prior to our SmartCare switch, we were using four different software programs to manage what SmartCare does all in one - child and family records management, payment collection, secure door entry, pin check in, daily report access to families electronically, lesson plan building, federal food program, child assessments, and video/picture sending to families.

    Cons

    As of right now, there are still some limited reports. However, anything that I would like to access, I can submit a help ticket and they will work to add the feature in the newest update.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Smartcare, SmartCare

    July 2018

    Juaneka, Thank you so much for your wonderful feedback! The team and I are so thrilled to hear you have had an amazing experience with our software and is the change you were looking forward to. We're very happy to be able to deliver our software to your Center. We appreciate your business and our goal is always to exceed your Center's Software needs as we grow and evolve with you. Warm Regards, Collette Hull | chull@smartcare.com Smartcare - Director of Sales Enablement & Marketing

  • Kate from Family Learning and Childcare Center

    Number of employees: 11-50 employees

    July 2018

    Very open customer service, ease of access

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The ease of being able to control the center files all digitally, being able to track progresses, and employee information.

    Pros

    This software makes it very simple to add children, families, accounts and other aspects of a childcare manager system.

    Cons

    Some features could use improvement such as the way immunization records are input- the system crashes from time to time leaving the center in a limbo state

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Smartcare, SmartCare

    July 2018

    Kate, Thank you so much for your great feedback! We are so happy to hear that you have had a seamless experience with our software and that our intuitive interface is easy to use and make it simple all aspects of a childcare manager system. We're positively delighted to be able to provide our Customers with all the features we offer and continue to improve week by week - with updates and new features! that's why we value your comments. At SmartCare, we appreciate your business and we look forward to continuing to provide your Center with Tomorrow's Childcare Technology - Today! Our goal is always to exceed your Center's Software needs as we grow and evolve with you. Warm Regards, Collette Hull | chull@smartcare.com SmartCare - Director of Sales Enablement & Marketing

  • Sharon from Small World

    Number of employees: 11-50 employees

    July 2018

    Some parts we LOVE, LOVE, LOVE! They are still working out some bugs.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Love electronic sign IN/OUT, attendance and meal tracking, and the ease of communication with one or all parents. Smartcare has always been there to help when we needed it. They are quick to respond to bugs reported.

    Cons

    I wish you could maintain families from one screen instead of having to do billing from children, account maintenance from accounting . I don't like swapping from listing by Last name in some places then first name in others, We do not use the Payments tab that shows family icons due to them being in random order. Our center is large so we would have to look through 22 rows of 6 icons to find the family that is trying to pay. PDF reports waist too much paper, need to economize. Excel reports do not have totals, and often have excessive amounts of data making them impossible to print all columns on one page without changing column widths and manually deleting columns. We cannot accurately maintain agency ledger cards due to not being able to charge and credit them. We will have to wait until August or September for the update to fix this. In the mean time my list for adjustments is getting longer.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Smartcare, SmartCare

    July 2018

    Sharon, Thank you so much for your feedback! We're so happy to hear you love some features of our software as the electronic sing IN/OUT, attendance, meal tracking, among others and we have been able to be there when you have need us to help you. We strive to provide the BEST Childcare Software - in our Industry and due to our growth and our industry's demand - we expect to continue to update our software to meet those needs. We appreciate your business & look forward to continuing to provide your Center with Tomorrow's Childcare Technology - Today! As always, please feel free to reach out to us direct and we will be happy to assist! Best Regards, Collette Hull | chull@smartcare.com Smartcare - Director of Sales Enablement & Marketing

  • Danielle from Creative Minds Montessori School

    Number of employees: 11-50 employees

    July 2018

    It has been quite an adjustment getting used to this software...good and bad.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Most of the information was transferred over electronically from our old software to this software without us having to do it manually.

    Pros

    Still trying to figure this out. There are more cons than pros right now. The first impression I had of the screens was that it was pleasing to the eye as far as the layout however when I started working in the program, I don't understand why I have to go through so many steps to get where I need.

    Cons

    The reports are not user friendly...having to download reports each time and then needing to tweak the excel reports for our needs is very time consuming. We have had to send a lot of questions and requests to Smartcare to fit our needs and the solutions are not always easy to follow. The fees associated with parents using their credit card are out of hand. A parent was charged fees 2 times on the same transaction. That's ridiculous! Smartcare has a lot of work to do to improve their program. We hope they listen to the voices of those that work with the program and continuously change it to fit our needs.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Smartcare, SmartCare

    July 2018

    Danielle, Thank you so much for your feedback! We're positively elated to be able to provide our Customers with all the features we offer and continue to improve week by week - with updates and new features!, and that is why we value your feedback. SmartCare is very happy to be able to deliver our software to your business and we expect to continue to update our software to meet your needs and continuing to provide to your school with Tomorrow's Childcare Technology - Today! Our goal is always to exceed your Center's Software needs as we grow and evolve with you. Best Regards, Collette Hull | chull@smartcare.com Smartcare - Director of Sales Enablement & Marketing

  • Ann from Happy Hollow School

    July 2018

    Well supported

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    We like the easy access for all parties and the ability to easily communicate with our parents. We also like the billing. We have not yet gone through a billing cycle so we are very curious to see how the parents do with the new billing format. We used to hand out paper bills and we are very happy to go paperless. Also like that we can work on accounts from anywhere. Customer support has been outstanding

    Cons

    The software feels a little rigid in that we were previously able to batch bill ourselves, etc. however I think we will feel differently as we get to know the software and work with it for a while. After working with one software package for 10 years, this is just a learning curve issue. And SmartCare is pretty easy to figure out.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Smartcare, SmartCare

    July 2018

    Ann, Thank you so much for your review on SmartCare! We truly appreciate it, as it is instrumental to our mutual growth and continued success. We are so glad to hear you have had a good experience with our software and our customer support has been outstanding for you. We're positively very happy to be able to provide our Customers with all of the features we offer and continue to improve week by week - with updates and new features! Smartcare is glad to be able to deliver our software to your School. We appreciate your business and we expect to continue to update our software to meet your needs. We look forward to continuing to provide your Institution with Tomorrow's Childcare Technology-Today!. Our goal is always to exceed your School's Software needs as we grow and evolve with you. Warm Regards, Collette Hull | chull@smartcare.com Smartcare - Director of Sales Enablement & Market

  • Katherine from Oakhurst Learning Center

    Number of employees: 11-50 employees

    July 2018

    Not an easy transition from Child Care Manager

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    We like the parents ability to set up accounts and manage funds on their own. I like the reports of children not signed out of the school and the employees not signed out of the school. I like the ability to log on and see our data anywhere.

    Cons

    This system does not feel very streamlined. It feels cut and paste. When you are dealing with children and families, you should be able to go to the parents last name see.the children, the accounts, etc and do your functions - adding credits, changing billing items, making notes...all in one place. One stop shop. Not ten clicks to see it all and to do what you need to do.

    With the transition from CCM to Smart Care some of the functions needed additional finesse to get working - the primary /secondary sponsor was a huge issue. It would be better if the parents when signing up could choose the family sponsor. Instead of us finding billing issues because this was not configured right from CCM.

    Reports - Smart Care assumes everyone is going to be on tablets but unfortunately this is not the case with all preschools including ours. We need to be able to generate paper copies of all reports like we did in CCM. The reports are not as professional looking as those in CCM.

    Door Access not yet an option - waiting.

    Text Message notification - not everyone has the app or will put it on their phone. We need this function to work for mass text messaging. Grandparents can get texts they haven't all embraced the app.

    All searches and displays should be the same. I prefer families and children listed by last name so siblings will be underneath siblings. Also, a search bar should be on every single page.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Starr from Grand Rapids Early Discovery Center

    Number of employees: 11-50 employees

    July 2018

    Transitioning from our previous child care management system to SmartCare was simple.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The most advantageous benefit is that it is web-based! As noted in the 'pros' I have found many benefits to the program.

    Pros

    I love that SmartCare is web-based, allowing families to see their account in real time. The 'bug' feature is very user friendly and a simple way to make suggestions for added features. New features are added regularly to make the program work for the child care industry. The customer service and support in the transition process has been incredibly helpful while transitioning to this program. I have been amazed with the response time from customer support and account managers. My families have been very positively responsive to the switch to SmartCare and seem to prefer it to our previous two programs. Overall we are very happy with our decision to use SmartCare!

    Cons

    There are a few features that I would find very helpful (such as a notes section for each family) and the option to add a start and/or end date for a family's tuition plan. However, I know they take customer suggestions seriously so I am hopeful that it is only a matter of time before some of the features are added that I currently consider a 'con'.

    The only other con is that the billing periods are not super clear. When a family receives a weekly tuition charge it isn't clear what dates the charge covers.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Smartcare, SmartCare

    July 2018

    Starr, Thank you so much for your wonderful feedback! We are so thrilled to hear you have had an outstanding experience with SmartCare and that you love that our software is web-based. At Smartcare we are very happy to be able to deliver our software to your Center and we look forward to continuing to provide your Center with Tomorrow's Childcare Technology - Today! Our goal is always to exceed your Center's Software needs as we grow and evolve with you. Best Regards, Collette Hull | chull@smartcare.com Smartcare - Director of Sales Enablement & Marketing

  • Wayne from kid's Under Construction

    Number of employees: 2-10 employees

    July 2018

    Excellent. Exactly what we needed when we needed it.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    More time less Planning

    Pros

    Accessibility and ease are great. Works great for time keeping, employee records, student records and other things that are required.

    Cons

    Needs to be better able to manage students locations and is often hard to add a teacher that is also a parent. Once the email address is in there is no way to remove it.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Smartcare, SmartCare

    July 2018

    Wayne, Thank you so much for your great feedback! We are so glad to hear that you have had a seamless experience with our software and that our intuitive interface is easy to use and very accessible. Smartcare is very happy to be able to deliver our software to your Center and that is why we appreciate your comments so we can continue to improve week by week . We strive to provide the BEST Childcare Software - in our Industry and due to our growth and our industry's demand - we expect to continue to update our software to meet those needs. We look forward to continuing to provide your Center with Tomorrow's Childcare Technology - Today! Warm Regards, Collette Hull | chull@smartcare.com Smartcare - Director of Sales Enablement & Marketing

  • Emily from Auntie M's Child Care Center

    July 2018

    Needs a few updates to forms and reports that can be printed otherwise it's great.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Ability to see billing, classroom staffing and attendance in real time no matter my location.

    Pros

    Real time visual as the director to each center and maintains a running timeline for each child in the classrooms

    Cons

    No door locking system that goes with it to allow parents access to the building. I have to have two separate softwares and systems to allow parents access.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Smartcare, SmartCare

    July 2018

    Emily, Thank you so much for your great feedback! We strive to provide the BEST Childcare Software - in our Industry and due to our growth and our industry's demand - we expect to continue to update our software to meet those needs. We appreciate your business & look forward to continuing to provide your Center with Tomorrow's Childcare Technology - Today! As always, please feel free to reach out to us direct and we will be happy to assist! Best Regards, Collette Hull | chull@smartcare.com Smartcare - Director of Sales Enablement & Marketing

  • Carie from Pepper Valley Learning Center

    July 2018

    SmartCare offers useful features that are user friendly

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    SmartCare offers many reports that our center will use on a regular basis. The customer service has been excellent each time I had a question.

    Cons

    I would like to see a feature added that allows for adding charges to an agency account. This would allow for us to add things like registration fees that some agencies will cover.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Smartcare, SmartCare

    July 2018

    Carie, Thank you so much for your wonderful feedback! We are so happy to hear that SmartCare offers useful features that are user friendly and our customer service has been excellent every time you have had a question. We're positively delighted to be able to provide our Customers with all of the features we offer and continue to improve week by week - with updates and new features! and that is why we appreciate that you told us about the feature you would like to see. Smartcare is very happy to be able to deliver our software to your Center and we look forward to continuing to provide your Center with Tomorrow's Childcare Technology - Today! Our goal is always to exceed your Center's Software needs as we grow and evolve with you. Best Regards, Collette Hull | chull@smartcare.com Smartcare - Director of Sales Enablement & Marketing

  • Angelica from Harriet Tubman PTO Aftercare

    Number of employees: 11-50 employees

    July 2018

    Easy and quick to navigate

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Promptness and availability of info everywhere and direct communication to parents regarding their billing.

    Pros

    Adding items like family/children and billing items are easy. A lot can be learned by self discovery by just navigating the whole software/app.

    Cons

    Billing section is set to default. Our center's rate depends on how many days a child attends and the rate changes even though they are enrolled as paying the weekly tuition. But we cant bill them the whole week when they only attends 2 days. Hope you can do something about this.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Smartcare, SmartCare

    July 2018

    Angelica, Thanks for leaving a review. The team here at SmartCare is thrilled to hear such good feedback. We're so happy to hear that SmartCare is easy and quick to navigate. We strive to provide the BEST Childcare Software - in our Industry and due to our growth and our industry's demand - we expect to continue to update our software to meet those needs. We appreciate your business & look forward to continuing to provide your Center with Tomorrow's Childcare Technology - Today! Best Regards, Collette Hull | chull@smartcare.com Smartcare - Director of Sales Enablement & Marketing

  • Carolyn from Adventures In Learning Academy

    Number of employees: 11-50 employees

    July 2018

    I have had a wonderful experience with smartcare, some of the features we need are missing

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Consistent communication with our families and the ability to cut out paperwork and copy expense

    Pros

    the update technology to include the parent app. The quick response you get from customer support . Overall I feel the app is a wonderful for our child care center.

    Cons

    the reports do not print friendly. the staff should be able to review their time. Ive had some issues with the enrollment portion in the lead tracker.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Smartcare, SmartCare

    July 2018

    Carolyn, Thank you so much for your feedback! We are so happy to hear that you have had a wonderful experience with SmartCare and our customer support service. We're positively elated to be able to provide our Customers with all the features we offer and continue to improve week by week - with updates and new features! and that's why we appreciate your comments. At SmartCare we're happy to be able to deliver our software to your Academy and we look forward to continuing to provide your Center with Tomorrow's Childcare Technology - Today! Warm Regards, Collette Hull | chull@smartcare.com Smartcare - Director of Sales Enablement & Marketing

  • Verified Reviewer

    Number of employees: 51-200 employees

    July 2018

    It's been ok

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Real time access , easy to read and navigate . What you put in there is what it is . The parents can also have access, children information is clear and helpful . Reporting needs some more options .

    Pros

    To be able to do more for parents and have more accesiblilty in monthly statements and financial statements

    Cons

    That at times it takes too long to load , also it need to be able to automatically identify parents on vacation status and not billed them . Parents should be able to use two tender types if they choose to make monthly payments

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Smartcare, SmartCare

    July 2018

    Dear Customer, Thank you so much for your feedback! We're positively delighted to be able to provide our Customers with all the features we offer and continue to improve week by week - with updates and new features!, and that is why we do really appreciate your feedback. Smartcare is very happy to be able to deliver our software to your business and we expect to continue to update our software to meet your needs and continuing to provide your Center with Tomorrow's Childcare Technology - Today! Our goal is always to exceed your Center's Software needs as we grow and evolve with you. Best Regards, Collette Hull | chull@smartcare.com Smartcare - Director of Sales Enablement & Marketing

  • Jen from Charlotte Public Schools Weymouth

    Number of employees: 11-50 employees

    July 2018

    We have not actually launched yet. but so far in the set up we are pleased

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It makes it easier since it is all in one

    Pros

    all the different things it offers. I love that it has not only the accounting / financial side to it but also the child / classroom side as well.

    Cons

    it is just hard to get used to new things. When you have been using something for 13 years and then have to get used to something completely new it just takes time.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: Smartcare, SmartCare

    July 2018

    Jen, Thank you so much for your feedback! The team here at Smartcare is thrilled to read you love that our software has not only the accounting/ financial side to it but also the child/ classroom side as well. We are very happy to be able to deliver our software to your School and we appreciate your business. We expect to continue to update our software to meet your needs and continuing to provide your Center with Tomorrow's Childcare Technology - Today! Our goal is always to exceed your Center's Software needs as we grow and evolve with you. Warm Regards, Collette Hull | chull@smartcare.com Smartcare - Director of Sales Enablement & Marketing

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