About Xplor

Xplor is a cloud-based solution designed to help child care centers handle student enrollments, subsidy management, session bookings and other administrative processes on a centralized platform. Using the playground module, professionals can monitor children's activities and record observations in the form of images or videos. 

Xplor provides mobile applications for iOS and Android devices, which can be used by parents to remotely track the daily progress of children, view due payments and communicate with educators via chat. It allows organizations to create enrolment forms using custom templates, manage child care subsidy (CCS) submissions and automatically generate digital complying written agreements (CWAs). Other features include pick-up reminders, ...


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Supported Operating System(s):

Web browser (OS agnostic)

193 Reviews of Xplor

Average User Ratings

Overall

4.16 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(83)

83

4 stars

(72)

72

3 stars

(27)

27

2 stars

(7)

7

1 stars

(4)

4

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 193 results

December 2018

Ashleigh from Full time Mum and Carer

Verified Reviewer

Company Size: 11-50 employees

Industry: Individual & Family Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

December 2018

Enjoyable and Easy

As a user of this, i find it simple and easy to use. Im able to sign in before i reach the door, i can check my details and update and add bookings simply and easily. Was hesitant at first thinking it was going to be complicated but its turned out to be really easy and simple to use and im so glad for that because these days, time is essential and it makes it a quick and simple task to do.

Pros

As a user of this, i find it simple and easy to use. Im able to sign in before i reach the door, i can check my details and update and add bookings in a user friendly, simplified app.

Cons

A few teething glitches to begin with, was unable to understand the statements section until i asked someone else to explain the different sections and how to read them easier.

July 2019

Lisa from Seeds C & ELC

Company Size: 11-50 employees

Industry: Education Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

July 2019

Xplor versus ??????

Ease of inking information Not having have cupboards and files of papers

Pros

Xplor is easy to use Accounts and observation and planning are all under one program Can use multi media devices to use. Bit restricted to just the computer Can provide a snap shit and come back later and expand Parents have instant snap shots if there child day. Throughout the day

Cons

For me it’s the distance. I’m in Western Australia and Its difficult to have a face to face chat and training Everything is done on line

Reasons for Switching to Xplor

Being able to link everything under one software Accounts much easier to process

Response from Xplor

Replied July 2019

Hi Lisa. Thank you for your review! We have extended our support & training hours now from 7am - 7pm AEST to cater for WA as well. You can access our support portal on support.myxplor.com. We're here to help!

March 2018

Jenni from Hamersley Early Learning School

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

2.0

Customer support

2.0

Functionality

2.0

March 2018

There is a frustration at the educators level in using this system.

Pros

I am open to trying anything new. I feel that at the educator on the floor level it is not that easy to use. There is no template to write observations in. It should have a place for analysis of learning . the look of the system is friendly, the rostering is good. We print out emergency contact lists but cant do it on here. we also have reports (age of children) that we use but cant do it on here. The excell format isnt always able to give us an easy report. Perhaps have a choice of a data sheet.

Cons

Sign in and out notifications you have to scroll through puts parents off and also you have to scroll through them all to find observations. Not easy to give admin permission for room leaders on the floor they need to be able to access and publish their staffs observations. We call them learning stories you call them observations. The live programming feature is only available via lap top . You have to select individual parents if posting something to one room and not the whole service. Observations are lost if saved and then re-edited. I cant load PDF to admin posts for flyers and invitations. Colour coding for signing in is green no Colour for having been signed out. We need to have a quick reference as to who is signed in and out all day. Notifications of parent observations/input too hard to find. Admin needs to have control in all areas that educators use. Including being advised that a parent has posted something. Most of our staff use IPADS. There has been some issues.

Response from Xplor

Replied December 2018

Hi Jenni. We're really sorry to hear this. We've recently release our new Playground WEB and Educator APP that should address most of these issues. If you continue to have issues, please reach out to us on support@myxplor.com. Thanks!

July 2019

Jaycine from Nova Entertainment

Company Size: 10,000+ employees

Industry: Broadcast Media

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Functionality

4.0

July 2019

Love the App

Haven't had any problems, pretty easy to use. Just the account area could be improved and would love email

Pros

Easy to use, pretty self explanatory and love you can book extra days on the app.

Cons

I think the accounts area could be improved and would love daily emails with photos and their day to day updates.

Reasons for Switching to Xplor

The daycare made the switch, Xplor is more practical with bookings and payments

July 2019

Melinda from Larool Pre-school Inc

Company Size: 11-50 employees

Industry: Education Management

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2019

Fantastic for a Pre-school (non Long Day Care/Approved Care)

Fantastic staff, assistance, help and easy to use!

Pros

I love that it can be tailored to suit our non-profit, Community Pre-school - we are not long day care, nor family care and do not have an CCB receipting or need to report to the Govt so we needed a "different" type of software for our needs.

Cons

I think it would have been good to have onboarding/webinars with someone who is more knowledgeable on a Pre-school's needs, rather than an overall approved care needs.

Reasons for Choosing Xplor

Price was fantastic - month by month / easy of use / tailored to a Pre-school program