About Xplor

Xplor is a cloud-based solution designed to help child care centers handle student enrollments, subsidy management, session bookings and other administrative processes on a centralized platform. Using the playground module, professionals can monitor children's activities and record observations in the form of images or videos.

Xplor provides mobile applications for iOS and Android devices, which can be used by parents to remotely track the daily progress of children, view due payments and communicate with educators via chat. It allows organizations to create enrolment forms using custom templates, manage child care subsidy (CCS) submissions and automatically generate digital complying written agreements (CWAs). Other features include pick-up r...


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Supported Operating System(s):

Web browser (OS agnostic)

195 Reviews of Xplor

Average User Ratings

Overall

4.15 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(84)

84

4 stars

(73)

73

3 stars

(27)

27

2 stars

(8)

8

1 stars

(4)

4

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 195 results

December 2018

User Profile Picture

Ashleigh from Full time Mum and Carer

Verified Reviewer

Company Size: 11-50 employees

Industry: Individual & Family Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

December 2018

Enjoyable and Easy

As a user of this, i find it simple and easy to use. Im able to sign in before i reach the door, i can check my details and update and add bookings simply and easily. Was hesitant at first thinking it was going to be complicated but its turned out to be really easy and simple to use and im so glad for that because these days, time is essential and it makes it a quick and simple task to do.

Pros

As a user of this, i find it simple and easy to use. Im able to sign in before i reach the door, i can check my details and update and add bookings in a user friendly, simplified app.

Cons

A few teething glitches to begin with, was unable to understand the statements section until i asked someone else to explain the different sections and how to read them easier.

February 2021

Bronwyn from Tharawonga Mobile Resource Unit

Company Size: 2-10 employees

Industry: Education Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

5.0

Functionality

3.0

February 2021

using Xplor software

Xplor has simplified my accounting process. The Xplor staff are wonderful and could not be more helpful. Parents do not have the same experience though and have described having to wait for 45minutes to have their calls answered.

Pros

The Xplor accounting system works extremely well for Tharawonga. If the Master Roll is right then accounts are correct and charges are made to parents and it is very easy.

Cons

Parents find it hard to connect and book and sign Compliant Written Agreements. I have had parents that have been with us for two years that still haven't connected with the childcare subsidy. Sometimes, when I am inputting emergency contact details for a child, the addresses and contact details will auto-fill. This has caused confusion as the details entered may be wrong. I have also input addresses on parent profiles that disappear.

Reasons for Choosing Xplor

Ease of accounting as we were having constant problems with QikKids

Reasons for Switching to Xplor

QikKids statement amounts did not equal the amounts that were taken from parent's accounts. This caused our service a lot of problems with clients.

March 2021

Jarrod from Chapter 1 Early Learning

Company Size: 11-50 employees

Industry: Education Management

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

2.0

Value for money

2.0

Customer support

1.0

Functionality

2.0

March 2021

Incapable software

Complete let down. -Support responses slow if at all often left voice messages and emails and didn’t receive a response and when responses came often insufficient. -Waitlist and enrolment process and management creates more work and not intuitive. - CAN NOT correctly estimate families child care subsidy’s for more than 2 weeks and they admit to this being an issue and one that they don’t see as a priority to address. So there system makes up its own subsidy estimate for families causing families statements to be incorrect.

Pros

Due to the software being Cloud based and offering a waitlist feature (that is terrible)

Cons

The softwares inability to correctly estimate families child care subsidy for more than 2 weeks in advance.

Reasons for Choosing Xplor

Because of the recommendations from Qikkids team.

Reasons for Switching to Xplor

Because people at Qikkids and Explor advised us to and told us Qikkids is being faded out in the next 12 months

July 2019

Lisa from Seeds C & ELC

Company Size: 11-50 employees

Industry: Education Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

July 2019

Xplor versus ??????

Ease of inking information Not having have cupboards and files of papers

Pros

Xplor is easy to use Accounts and observation and planning are all under one program Can use multi media devices to use. Bit restricted to just the computer Can provide a snap shit and come back later and expand Parents have instant snap shots if there child day. Throughout the day

Cons

For me it’s the distance. I’m in Western Australia and Its difficult to have a face to face chat and training Everything is done on line

Reasons for Switching to Xplor

Being able to link everything under one software Accounts much easier to process

Response from Xplor

Replied July 2019

Hi Lisa. Thank you for your review! We have extended our support & training hours now from 7am - 7pm AEST to cater for WA as well. You can access our support portal on support.myxplor.com. We're here to help!

July 2019

Jaycine from Nova Entertainment

Company Size: 10,000+ employees

Industry: Broadcast Media

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Functionality

4.0

July 2019

Love the App

Haven't had any problems, pretty easy to use. Just the account area could be improved and would love email

Pros

Easy to use, pretty self explanatory and love you can book extra days on the app.

Cons

I think the accounts area could be improved and would love daily emails with photos and their day to day updates.

Reasons for Switching to Xplor

The daycare made the switch, Xplor is more practical with bookings and payments