Aware3 Software

Pros

Easy to navigate through the site. Gives us insights and a dashboard with statistics on usage and giving through their platform. Easily integrates with our CHMS.

Cons

Cannot use our own merchant processor, and must use theirs for card processing. We could save money if we were able to switch.

Pros

There is so much to like about Aware3, the ease of use for users and admins, numerous useful features, and customization

Cons

We would like to see more functionality and customization of features in the future to further enhance the user experience

The ability to have an app for our church which was so easy to set up and manage is such a blessing.

Pros

It is super easy. I am not a web or app designer. Their interface is easy to understand for even a novice like me. And can I just say CUSTOMER SUPPORT!! They were so quick to return my inquiry each time I have contacted them. Turns out I really didn't even need them because as soon as I asked the question, I saw the answer.

Cons

The one draw back about this software is...hold on...I'm thinking...still thinking. I give up. I got nothin'!

Pros

Easy to use and great customer service! If I need help with anything, they are quick to respond and resolve any issues.

Cons

I have not had a any bad experience with the software at all. It would be nice to have more options for customization.

Easily see online giving and we've received a wonderful app for our church to use as well!

Pros

Aware3 makes it easy to see our weekly online giving and they don't make you jump through any hoops to get to the data. I love the app that Aware3 provides along with the membership as well and the customer service has been phenomenal!

Cons

The only con Aware3 is that we are charged if our church doesn't bring in enough money, it's understandable though.

Pros

I like how easy it is to customize the software to our context and brand. We are so extremely particular about how we want all of our events, ministries, flyers, invites, and any sort of communication to feel and aware 3 let us create something that was just for us.

Cons

The software is really great overall! Sometimes it is slow and I wish we could see some better analytics from the usage of the app, but other than that it is amazing!

Pros

Good, informative, keeps congregation connected. Increases the relational aspect of our church. The flexibility and options make it easy to communicate all the activities at the church on a daily, weekly and monthly basis.

Cons

Giving area. Does not provide an easy way to update recurring giving schedules for amount and frequency and payment method. Must cancel current schedule and start from scratch.

Pros

The freedom it gives us to let our congregation use for notetaking and giving is the most essential part of our use.

Cons

It's not particularly easy to manage behind the scenes. Reformatting seems daunting, and its extra features are cumbersome to efficiently maximize.

Pros

We extensively researched other software and decided on Aware3. We have been pleased with ease of the change over to Aware3, the ease of use and how its compatible with our other software.

Cons

When we did our extensive research we found other products that were less expensive. We selected Aware3
because we felt it was a better product for our usage. Other than price we have no issues with the product currently.

Pros

It is reasonably easy to set up, and Aware3 continually come out with new features. They also integrate well with CCB.

Cons

Our biggest frustration from our users is not being able to stay logged in so that they can fill out connection cards more quickly.

Pros

The App was easy to setup and the content management system was a great platform to push out our media content to our congregation. The dashboard is a great tool to show basic usage stats as well as online giving totals. Giving reports show details and integrates with our church managment system (CCB).

Cons

We've had few issues with matching online giving with CCB profiles, but support at Aware3 has always been helpful.

Pros

The customer service is top notch. I had an issue with images not displaying correctly in some of the subcategories, so I spoke with customer service and in a little over a week they issued an update that solved the problem. An update based on the concerns of one client...amazing!

Cons

When used in conjunction with Quick Connect (church software), the profiles that are put in are not saved, but that is most likely a software error.

Makes it easier for members to have an accounting of what they give.

Pros

Easy accessibility. User friendly, not hard to figure out how to use. I can get the information I need regarding giving very quickly. All the information is easily stored where I can access it.

Cons

I had to call or have members alert me about issues they were having logging into the portal. I would have liked to have received an error message if someone was trying to set up a recurring gift and was having difficulty doing that so I could help or at least tell them who to contact to get help. I would like to have more options to filter data other than those listed.

The ability to connect and offer this connection to our family of believers!

Pros

I like the ease of use for me. I really like the simple way it is streamlined for someone of my limited electronic skills to be able to function and accomplish the tasks I am expecting to complete. We really love it for our online giving and it tracks very well for our accounting department.

Cons

I think my least favorite function aspect is my inability to access a help or instruction button when learning how to use it.

Pros

Integration with our church management software has been very useful for our administration of events.

Cons

As a church, cost is always an issue. I am not sure we've seen an increase in our giving that is as significant as we hoped with making giving through the app an option for our church members.

It connects people to the information we need them to have.

Pros

Very simple, easy to navigate and control but a powerful tool. We use it to connect people to the content we need them to have.

Cons

Little advanced control limits you a little. However, customer support is great and helping you accomplish what you are wanting.

Pros

It's integration with Church Community Builder has given us the ability to direct people to small groups and give online through the app and backed by CCB.

Cons

The ability to change the layout and look is not as flexible as we would like for it to be. We would like to make more changes, more often.

Pros

Ease of set up and functionality. The home page looks great! We are still working to get more people to download the app and are working more strategically on that.

Cons

The one area we've had difficulty with is the giving app. People seem to have trouble setting it up and having their data saved and easily accessed the next time they want to give.

Pros

I like that it integrates with Church Community Builder Software. I also like how easy it is to use and make quick changes.

Cons

I wish I could have more power to change the types of integrations we use - instead of having to ask support to add them. We also have a recurring issue of giving thru the app often causing duplicate CCB profiles.

Pros

I love the integration with CCB and the giving platform. It is great to have profiles/forms/giving input automatically into Church Community builder. It is very flexible with the type things you can do with it. We do Sermon notes, Announcements, Check-in, forms, Listen. We encourage our church to use it as often as possible.

Cons

Nothing major. It would be nice to have some more formatting options in sermon notes but it works fine right now.