Great App Builder for churches

Any time I've had a problem or a question about a particular part of the app building process, I've reached out via email and Aware3 has always gotten back to me within 24 hours and they are always very helpful and very upfront about what can or cannot be done. They are a great team to work with!

Pros

It's easy to update different elements in your app. Adding notes, updating and adding sign-up links, sending push notifications to users. There are a lot of ways to use these features to reach people at your church and you don't have to be super 'techy' in order to get them to work.

Cons

One of the things I have found to be an issue is the way android phones (I can't confirm the way iPhones work with this) receive the push notifications. If there's more than 10-15 characters in the push, then my android devices just cut off the message so I can't get the full message right away. I will say when you tap on the message you can have the user go to a specific part of your app or go in and read the whole message, but I have other apps that send push notifications and you can swipe down to see the whole message. That would be a great addition to the push notifications feature.

Constantly getting better while remaining affordable

Aware3 assists us in providing a safe, secure online giving solution for our church. It is an easy-to-use giving portal that allows the end user control over their giving. They also help us to provide an instantaneous way of reaching out to our church members via the app for our church.

Pros

Aware3 is constantly rolling out new updates to their software. I love how they stay with current trends, and they seek to provide features that are so beneficial to churches. Further, you cannot beat the price you pay for an app and online giving solution. They are top tier in customer service, technology and affordability.

Cons

Being a smaller company, there have been times we would have liked quicker communication; however, this is a minor complaint. They are not waiting days to reply in that case, only hours. That is acceptable unless it is urgent to you :) I have zero legitimate complaints about Aware3.

Intuitive, Outstanding Customer Service

Having an app with Aware 3 has given us an additional channel for immediate communications with our church (via "pushes"), an additional way to sign people up for events, and a means for our members to give their contributions.

Pros

I have been using Aware3 for over two years as the app software for our church. I couldn't be happier with this software. As someone who has no background in coding or program development, I find the software easy to use and intuitive in terms of its layout. I am able to easily make edits to our app and they are live instantly. On occasion, when I run into something I am not sure about, I have contacted customer service. This is always done through chat or email but the response time is excellent, usually on the same day I send my inquiry. The replies I get are complete and easy to understand. We look forward to continuing our partnership with Aware3 and would definitely recommend them to others.

Cons

The only thing we have had trouble with is the calendar feature. For some reason event updates did not always show up in the expected amount of time. However, I was able to work around this by providing a link to the calendar we use on our website. This too was very easy to implement.

Got Your Church's App Online Yet?

The usual process of conveying our needs and wants in an app were awkward for us and aware3 was a little slow initially on how to help us understand what they were able to do and how to do it. But that was just for a short while. We were able to get up to speed in a relatively short time and then everything turned out the way we wanted them to. Aware3 never gave up on us.

Pros

The process of building and getting our app was easy, quick and painless. The cost was much better than any of the other sites we'd visited to get our app. The features available for our app were useful and many.

Cons

The first contacts found us confused because we knew NOTHING about developing an app for our church. We were very low tech when it came to finding a suitable app and it took some time and lots of questions to get to the point of knowing what we wanted and how to construct it and there was such a learning curve on our part. At first, some explanations from the staff at aware3 weren't considering our lack of experise.

Aware 3 Review

The ease of giving for our congregation and being able to tell immediately what fund they want their giving to be placed under.

Pros

The congregation responded quickly & very favorably to the app. Our giving online is now almost half of our monthly giving. Customer service responds quickly to any question we might have when settling our account weekly. Great product!

Cons

The most difficult part I had was the recent change to setting up the "Developer App" with Apple. It caused major problems since we do not have another apple product in house therefore I had to use my I Phone and it erased "EVERYTHING" on my phone. It took my son & myself 3 1/2 hours on the phone with Apple customer service to get my phone reset. BAD experience!

Been a fantastic company to work with

This connects us to our congregation. They have easy access to forms, calendars, sermons, and a barcode for checking their kids in. For those that have created a login in the app, when they update their info it updates our database. Huge win! The app is way easier to navigate and find things on a phone compared to our website. This helps church members not grow frustrated when they want something quick and easy.

Pros

It integrates with Church Community Builder (CCB), which is a big win for us. I also really like the simple button layout. It's very clean and easy to navigate for users. I haven't heard one bad thing from a congregant, and we have a couple thousand downloads.
The company has been great to work with. Very responsive with support and listens to ideas.

Cons

I feel like some things work differently between Android and iOS, like push notifications. They don't clear on Android when you hit them. They must be cleared manually. Also, clicking a push notification doesn't take you to the message. It simply opens the app. Kind of annoying to click the notification, it opens the app, then I need to go the menu to view notifications, then click on the notification to read it, then go back and manually clear the notification from my drop-down on my phone.

Aware3 is top of the line. They understand our congregation and their needs.

Pros

The software is incredibly simple to learn and use. The dashboard is easy to navigate and changes apply in real-time. Our church loves how they can easily navigate the app and find whatever they need. One of the HUGE benefits for us is that the software partners with Church Community Builder without any issues. We use CCB for everything in our church from finances to volunteer scheduling to mass emailing. The forms we build integrate with the app will the ease and it's really improved our communication overall.

Cons

The only thing that I'm not crazy about is having to contact support each time that we need to add or remove a tile. It would be nice to have an option to choose a tile, a template for the tile and then add it to the active tiles already in the app.

Simple, all-in-one solution for your church or school

Aware3 has enabled us to streamline communication, brought our community closer together, and made it easier than ever to receive donations. The design process was simple, quick, and professional. The ongoing support is customer-focused and wildly responsive.

Pros

Easy to use. Everything for your church or school is all in one place. Beautiful design. Simple forms for donations. Texting and group options to meet your various communication needs.

Cons

Originally Aware3 only had one way to setup the app. However, in recent years they have continued improving layout design to provide more flexibility. Now, the app has even better design options and more updates come out multiple times a year.

Great Customer Service

Aware3 is a great tool for our church. Their customer service is top notch and very quick to reply with help.

Pros

Ease of Use
Customer Service
Easy to Edit

Cons

Navigating Graphics and Tools to populate and edit app. Have to go to a different website to find them

Great product

Our immediate communication has increased greatly. Registrations for events and payment is so much easier. We saw a good increase in giving when it could be done anytime anywhere because of the app. We can update the information out there easily and stay relevant with out waiting for someone else to change our info.

Pros

Ease for the person who isn't an IT guru. Looks professional. Lots of options for the information we want to get out there. Forms are fabulous. Directly notifies anyone we want the information to go to. Love the giving aspect.

Cons

It's still developing and we add things as they are produced.

Overall it's great solution.

It's a low maintenance mobile presence. It makes it easy to provide a mobile solution to churches that otherwise wouldn't have one. We have a higher engagement level due to the integration with our ChMS. The customer service is very responsive.

Pros

The base app is very affordable. It's integrated with our church management system (Church Community Builder), which allows us to have a greater level of engagement. The features are easy to use and understand. I like that Aware3 continues to add feature and functionality to the app. It requires very little management and oversight once you get everything setup.

Cons

My biggest complaint is the pricing structure. I really don't like that some feature cost extra to get. I feel like if you pay monthly for the app, any update/upgrades should be included. As an admin, I also wish that I was able to add more feature tiles myself. The process of getting feature tiles added to our portal is a little clunky. Also, our geo-targeted push notifications don't work. They did 1 time, and have failed multiple times.

Great Process and Team. App works fantastic for our community.

Pros

I like the ease of use and maintenance. I am not super technical, and feel very comfortable changing things. I like that the updates happen quickly. I like the wide variety of different access buttons, and the ability to send push notifications in a variety of different ways.

Cons

That you have to use th