I began using Breeze while it was still in early development six or seven years ago. What impressed me most at the time was how quickly the owner/developer of Breeze would respond to questions and fix any bugs that we encountered. As Breeze has grown over the years, I wondered if that kind of immediate support would diminish. I am happy to report that Breeze Customer support is one of the best of any software I've ever used. They are fast, courteous, and they know their stuff!

Simple enough that church staff, volunteers, and members actually USE the software, powerful enough that it has transformed our ability to communicate with and access data for our members.

I wish there were easier ways to navigate to reporting features. Breeze has surprisingly powerful reporting capabilities, but they aren't always easy to find.

Excellent.

While we like and use many features in Breeze, the feature we needed most and rely on regularly is the child check in feature. It is easy for our workers to setup events, print labels, and take attendance.

The worst part about our experience with breeze is the user permissions. When new objects are created (like forms), default permissions are not assigned. So, every time a new form is created, the creator is not able to see it. I can fix quickly by adjusting permissions, but it is tedious to have to do this every time. Breeze support has confirmed this is s bug a couple of years ago, but still no fix. Our solution had been to open all forms up to all of our employees. So the user permissions in this context are unusable because they do not work.

Not good. Breeze has great marketing, they make it out to be this great program, that it is not. It is very basic, not a lot of bells and whistles. If you are looking for just a database for your people w/ a directory, it's fine and a good value. It has a few perks to that and a bonus volunteer scheduling system. But there are far better systems out there that help to really run a church well, Breeze does not. Customer service isn't very knowledgeable (though friendly). Even after their big upgrade, it's still extremely slow and frustrating to use. Breeze is inexpensive and it shows. Breeze fees are average for CC and ACH giving. However, with a church that has about 250k coming in through CC and ACH, we saved more than enough money in giving fees to pay for switching to a better, more expensive system.

Not a fan of Breeze on any level. Nothing I can say I really liked "most" as we just don't like the system.

Slow!! Even after their recent big upgrades to help with speeds. Keeps changing where things are found. Our congregation did not find it easy to use like they market it to be. Lots of complains about that, things don't make sense where they are located or how they work. Poorly designed, non-customizable app.

Overall Breeze is a great program with a great customer support system. From the initial installation to archiving members records to running reports, Breeze has greatly simplified my job.

The membership information feature is excellent and can be customized. The attendance feature is also excellent, especially when using barcode tracking for in-person attendance and for remote attendance we use barcodes instead of typing in each person's name. Makes it very simple to keep track of attendance. Reporting and Statistical information is phenomenal. I can run reports on specific groups and have the reports in minutes.

There have been some changes to the dashboard page and where to make selections for accessing information. For example, it used to be one click to get to the events calendar (which I used frequently), but now I have to use a drop down menu to access the events calendar. It seems like a minor thing but is somewhat annoying to me because I use it so often.