About CharityTracker

CharityTracker is a cloud-based case management tool that helps non-profit organizations manage statistical data, referrals, collaboration and alerts. Primarily catering churches, the centralized platform allows users to track attendees and grant disbursals. Key features of CharityTracker include agency listings, budgeting, data backup, bulletin postings and customized reporting. Its case management module allows users to assign resources, provide financial assistance to members and refer local suppliers to people in need. Further, it allows users to perform database searches on prospective members and monitor any changes in the community. Additional features offered are file uploads, digital signatures, client referrals and access control. CharityTracker help...

CharityTracker Pricing

Month to month, no contracts. Save 10% with yearly commitment. Volume discount pricing available on 5+ users.

Starting price: 

$20.00 per month

Free trial: 

Available

Free version: 

Not Available

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CharityTracker Reviews

Overall Rating

4.52

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Showing 1 - 5 of 1,026 reviews

Daniel

Company size: 1,001 - 5,000 employees

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

August 2022

CharityTracker Review

User Profile

Cheri

Verified reviewer

Company size: 2-10 employees

Industry: Non-Profit Organization Management

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

October 2018

An Awesome Resource Network

CharityTracker is a shared database of client assistance, its a way to communitycate with other assistance agencies, its a way to set client goals and work on them together to track and schieev shared outcomes. Its also the tool to use to track outcomes for a Getting Ahead in a just gettin' by world program, with it's own module customized to match the assessment and turn out progress reports, stability scores and Return on Investment.

Pros

Navigation of the software is as easy as navagating a common webpage. History of modifications eliminates the chance that another agency might update (and loose) an address or phone number that you need. The Alert system is very helpful for quickly communicationg to other agencies.

Cons

That every agency in the whole community isnt using it!

Cynthia

Company size: 11-50 employees

Industry: Non-Profit Organization Management

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

June 2019

CT Occasional user

We extract monthly information from CT to keep track of the number of clients we are seeing on a monthly basis and to share with board members and other community members. I have someone else pulling that information for me and would like to see more options for creating reports that are easy to read.

Pros

I like the fact that the software is very easy to use and understand. We currently use two versions of the software to keep track of our own information but also link into other available resources in the community. Customization of the software for our own needs is also a great advantage of using CT.

Cons

As an administrator of our own version of Charity Tracker, it can be a bit confusing trying to navigate the different programs to find the information I am looking for. This may be a matter of more training to work with the program more effectively.

Reasons for switching to CharityTracker

I did not feel that ETO was user friendly enough and way more expensive.

Kimberly

Company size: 2-10 employees

Industry: Hospitality

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

FUNCTIONALITY

5

November 2022

accountability for ourselves and others

Pros

As clients come to us requesting funds for various needs, we are able to quickly discern who has provided for these needs previously - the amount, the date, and the organization. This helps us use our funds more wisely to help more people who are not just taking advantage of charitable organizations.

Cons

I wish all charities and 401c3's used this software so that it would be more universal. Not sure how the company could fix this but it is an issue.

Reasons for choosing CharityTracker

It had more users than any other program, especially in our geographical area.

Anonymous

Company size: 2-10 employees

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

FUNCTIONALITY

2

April 2022

Charging for what other organizations offer better for free

Pros

Nothing. This product shouldn't exist. They are sucking the life out of charities.

Cons

They review limited charities that are solely listed based on their random choice, and charge a fee

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