Churchteams Software

Pros

I like the idea that you can keep track and contact people through one spot and utilize that to make sure people are included and know what's going on.

Cons

I don't necessarily like sending out a mass text, feels less personal, even though I see the value it could have to get the info out. I also have seen some problems with it for certain people, where they don't get the text they were supposed to, etc...

Pros

You'll find no shortage of functionality with Churchteams. It will do most anything a church staff needs a management system to do.

Cons

Like most church management software, Churchteams is difficult to use and often not user-friendly to the average church staff member.

Pros

Churchteams has many ways to visualize your church's financials and data in the system. This is new and fairly cheap in the long term.

Cons

The downsize about using Churchteams is that you need multiple user accounts to really make best use of the coordination features.

Pros

The notes options at each group level and for individual accounts is an amazing feature!
The automatic prompts for group meeting reports makes it super easy for leaders to complete weekly reports.
The report builder features is AMAZING!! Being able to select exactly what you want to see on each report (and save them for one-click use) drastically reduces the amount of time spent compiling data, and frees leaders up to focus on people.
And on top of all this, the support and development teams are constantly looking for ways to improve the software. They are open to feedback and suggestions and always ready to help when called on!

Cons

I honestly can't say there is anything that I would like differently. Since we started using this , they've pushed out so many updates, it's hard to think of things I'd like them to change.

Solid database and information management for our local church.

Pros

The pricing structure is good, based on the size of the church. It's nice to be able to login and find member or attender information quickly, or segment reports based on criteria (e.g., what class a person has taken or not taken). They keep adding functionality over time making it more and more useful. It has come a long way in the 5 years since we started with them and now can handle about everything we would need it to and then some.

Cons

The layout and look are a little lacking, but that is superficial.
I don't like how they call anyone in the system a 'member' when as a church we have 'members' and various other levels of involvement (attenders, etc.).
Keeping it 'clean' and to a manageable size has not been easy since someone who visited one time will stay in forever unless you remove them. But it's possible we are not handling this the best way.

User-friendly, great support when needed! This is a great software and I have not had any problems with it. They are very helpful whenever I need to support,

Pros

It is so easy to use and easy to figure out. When I don't know how to run a report or have questions, I email support and they send me detailed instructions on how to do what I need. Love this program!!

Pros

We are just a couple days away from our biggest event of the year and I just wanted to say that Churchteams has been integral in our registration and follow-up processes. We have been able to coordinate several different teams, run a myriad of reports and even handle registration for 125 guests and 235+ volunteers. Last year we had about three different tools and a variety of spreadsheets to handle things. This year CT has done pretty much all of it.

Yes our children's ministry and others use it weekly but this has been one of the biggest benefits for me personally in overseeing this event. I've been using CT for 7-8 years total between two churches and it has served me well all along the way. Any time I run into a question I can contact our rep and he gets back to me promptly.

Cons

Given the plethora of features some really are not applicable to our situation. Similarly some of the more advanced features take a bit of time to figure out.

It's an all in one program

Pros

What I love most about this software is the amount of functions I can use it for. We use it for classroom roosters, financial statements, events, camp registrations. It's an all in one. My new favorite option is "Text-To-Church." It is so easy and convenient.

Cons

I would like to see more recorded classes. It's difficult for me to log on live because of my schedule.

I benefited from having member information all in one database and not logging into or searching multiple places for all the information I need.

Pros

Churchteams allows customization of records. If there are details we want to keep track of I can easily (after learning how to do it) create a new field for this record. There are basic/similar records probably every church keeps but this programs allows churches to add their specific needs.

Cons

The label creation process is the most difficult thing to figure out. I would like easier access to the explanation as to what each field means. It would be nice to use the label maker for church attendees each week rather than printing off nametags that don't get used but I would like to customize the nametag labels to fit the theme we have at church.

Pros

For our church it was important that the software meet three criteria. Church Teams met all of them
Affordability
Accessibility
Ease of Use

Cons

One area that has caused us some difficulty is that it is all online/ cloud based and not usable offline.

Pros

It is very easy to use, and the videos are a very helpful training tool. There are a ton of cool features...love the new texting features.
We use it for children's check-in and have never had an issue. Our previous vendor's software crashed all the time on Sunday morning.
Support is top notch. I love the ability to text for support. to get back to me right away and always make sure they have fixed the issue, no matter what it takes.
We use it to email our congregation and were able to eliminate an emailing service, thus saving money.
We use it for online giving and for tracking member contributions and have not had any issues. We had issues with our previous vendor's software all the time.
We continue to utilize more and more of the features and it is keeping me busy.

Cons

The only thing I would suggest is to better organize the Knowledge Base (help center). It is sometimes hard to find information, i.e., the new texting features.

Pros

The support we receive from ChurchTeams is always "right on" and typically the same day. Oftentimes the support staff takes the time to resolve my problem as well. I am very impressed. CT is user friendly too and I am still learning new ways to use it. (Our former church software company was slow to respond and took several days or more)

Cons

I would like to see more flexibility to be able to make longer notes in the "Connections" area of the members page on CT, if possible.

There are so many benefits for having 1 software that manages so many facets of the church. While there are many good programs that serve one focus of the ministry, ChurchTeams serves multiple areas.

The event registration, and child check in that is incorporated to the overall membership list are some of my favorite features. Being able to manage one list in one place is priceless.

Pros

I love the many services ChurchTeams provides across different ministries, programs, and office. Instead of learning and using multiple programs, this offers everything in one place. From giving, to check-in, to event registration, and even for ministry leaders or small group leaders, it provides access to appropriate information to empower them to minister.

Cons

ChurchTeams does take some technical know-how to incorporate into one's own church web-site. For many of our leaders or are older, this can be a challenge.

People management. Communication management. Supporting our ministries in there projects.

Pros

The people management. It's going to make connecting people, communicating with people and keeping track of our congregation way easier!

Cons

I'm still learning the system and how it works (although its only been a few days). I had to make a change to the computer settings to get the software to send emails through my google account. But the support team was really helpful in providing the external information on how to do it.

Pros

New Life Fellowship finds the software very easy to use for all our departments: finance, groups, online registrations, directory tracking.

Cons

New Life Fellowship finds that there are no cons in using ChurchTeams for finance, groups, online registrations, directory tracking .

Pros

I appreciate their very attentive Customer service and the one-on-one attention that you can receive from the software developers and their support team. They have many videos that you can watch to help you learn on your own time if customer service is not available. Always super friendly and helpful. They operate with the philosophy that no question is a stupid question.

Cons

I do not like the fact that trying to use the database on a mobile device can be a bit clunky. I would like to have an easier sign in process than using my browser application.

Easy to use, easy to train others on, and their customer service is the best I have ever encountered.

Pros

We use Churchteams for Small Groups, Sunday School, Children's Ministry check in, Service Groups, Children's workers and background checks. It is a great one stop shop for the church at a decent price. We love that it works on all plateforms as well from PC to Mac and tablet to cell phone. We are always finding new ways to use it and are satisfied with it.

Cons

Yeah it may not come with all of the bells and whistles of social media style connections, but it works well for management and organization. Some of our more tech savey youth would prefer a newer updated software but those others are too expensive and complex.

Pros

Church teams is so easy to use! We were using a much more complicated (and more expensive!) database prior to church teams. I say "use" lightly, because really no one was using it because it was so complicated. Now that we've switched to church teams, all of our staff is actually using it! It has made their jobs so much easier and has helped us to meet our members needs and get them plugged in. The customer service is amazing! I contacted church teams A LOT when we first started using it. They always got back to me immediately and explained things in a way that was easy to understand. Also, our staff can call them anytime as well. With our old system only the administrator was allowed to contact them (and that was only through email - you couldn't even talk to a live person! Church teams has been transforming!

Cons

I had to get used to not having a calendar feature. It would be nice to have that to track facility use.

Ease of use and online support

Pros

easy to use and very intuitive and great support when I have a question. Great product and super great online support.

I oversee most of the ministries in our church and churchteams has made managing all of those groups a breeze. Can't imagine going back to a life without this management software!

Pros

Churchteams is very user friendly and intuitive. Great for every aspect of managing groups including sign-ups, attendance, reports, follow-up, scheduling volunteers w/built in reminders and so much more! Very helpful in tracking an individual's involvement and spiritual growth indicators. As an added bonus, we recently began using their online giving feature which is less expensive than our previous provider. It has streamlined our book keeping process and made registering and paying for church events an easy one stop process. All that being said, the Churchteams feature I most appreciate is their support team. Very friendly, knowledgeable people who are super responsive - always get an email or call back within 24 hrs. and usually much sooner.

Cons

Technology and I don't normally get along very well and there have been some instances where I had some difficulty running a report I needed. The nice thing about churchteams, however, is that in the few instances where I've run into that issue, I just contacted support and they ran the report I needed for me and then took the time to explain how I could do it myself the next time. Probably will not be an issue at all for someone who knows their way around a computer.