ChurchTrac Software


 

ChurchTrac is a cloud-based church management solution made for churches of all sizes. It enables users to manage people, groups, attendance, events, contributions and more. Additional features such as messaging, processes and accounting enable ChurchTrac to be the hub of communication for multiple ministries.

ChurchTrac’s membership management module tracks contact data, baptisms, interactions and other notes for members, visitors and prospects. Search tools allow administrators to find individuals or families in the database and create lists of people who meet custom search criteria.

Additionally, members can be organized into various groups, such as small groups, committees and classes, and their communications and attendance related to those groups are tracked.

The giving module provides tools to record and track contributions, pledges, tithes and payments for other expenses, including camp registrations or books. Administrators can also print tax statements for individual contributors and create comprehensive reports for reconciliation and reporting purposes.

 

ChurchTrac - Member details
 
  • ChurchTrac - Member details
    Member details
  • ChurchTrac - Group attendance
    Group attendance
  • ChurchTrac - Messaging
    Messaging
  • ChurchTrac - Check in
    Check in
  • ChurchTrac - Accounting reports
    Accounting reports
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

177 Reviews of ChurchTrac

 

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Software Advice Reviews (5)
More Reviews (172)

Showing 1-5 of 5

Jeremy from Portage Avenue Church
Specialty: Christian, Protestant
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2016

November 2016

ChurchTrac Online - good value for money, not perfect but does most of what you need to do

Ease-of-use

Functionality

Product Quality

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Value for Money

We switched to this software from PowerChurch, which is old and outdated. The difference was huge. Compared to outdated software like that, this software is very easy and enjoyable to work with. However, I also tried out Breeze, which is significantly better than ChurchTrac from what I could see. Their pricing is a flat rate, however, so for a small church like ours ChurchTrac provided more value.

Pros

1) Very easy to use
2) A good amount of functionality
3) Above all, the price is better than other online options I found
4) Mobile website works quite well - the online functionality is a big plus for any church who is not already using an online database

Cons

I have not had the best experience with their support people. Getting our database integrated into ChurchTrac was a bit of a hassle, it took us a while to do as we are a smaller church without a ton of staff resources to dedicate to this. We were constantly losing access to the database because our free trial had ended and it was time to pay for a software that we weren't even sure we would use. They did always extend our trial but it was a hassle and I felt like we were under the gun for taking so long. The biggest thing was that at one point the support person made a significant mistake in what she communicated to me, and rather than apologizing for that mistake, she told me it would cost our church a fee to re-import the database. Eventually that charge was waived, but there was never any admission of that mistake or apology at all.

The software is also not very customizable for some features. In order to print tax receipts that look official and properly formatted, our accountant is having to download csv files and merge them together in Word.

Similarly the calendar isn't very usable, because you can't sync it with your mobile calendar app. To use the calendar on mobile you'd have to log in to the mobile website, which is a lot of extra steps for a common task. Instead we are using google calendars so that we can sync all of our calendars together and use our mobile calendar apps, and then we are syncing those calendars one way with the church trac calendar, and then printing it from Microsoft Outlook, cause that's the only software that seems capable of printing a readable calendar. This all took a lot of time to set up. But now it is working very nicely.

There should be a mobile app. I'm not usually one to use apps for something that can be done in a browser, but it would be nice to not have to constantly log in on your phone. An app could just stay logged in so that access is much quicker. I'm not sure if other database software like Breeze offers this option though.

Advice to Others

If you are a larger church (500+) I would go with Breeze. For smaller churches you will probably find that ChurchTrac is a much better value, but be prepared to spend a lot of time getting it set up if you are picky about how your tax receipts and calendars work.

 
 

Urylee from The House of Prayer
Specialty: Christian, Protestant

March 2016

March 2016

Best Church management software EVER!!

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N/A
Likes Best

It is so easy to use that I have not had to contact customer support for help. It does everything I need and more. I have been doing contributions and accounting for my church for the last 15 years. the program that i used for so many years before just wasnt working for me anymore. Most other programs that I found were so expensive that our small congregation could not afford it. i found Churchtrac last year and started using it this year. I am in heaven! and best of all, for our small congregation, it's free! Thank you Churchtrac!!!

Likes Least

Nothing! It does everything I need, and it has so many great features.

Recommendations

Just try it! from an accounting point of view, Churchtrac does it all!!

 
 

Ryan from Hudrant Church
Specialty: Christian, Protestant

October 2015

October 2015

Love ChurchTrac! Perfect tool for keeling up with your statistics!

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Functionality

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N/A
Likes Best

Easy to use. Perfect for getting information on your congregation. Using ChurchTrac is an easy way to keep attendance records. Tracking attendance makes it especially easy follow up with those you know were absent. I would highly recommend this product to any one looking to keep a strong and thorough church attendance database.

Likes Least

There is nothing that I do not like about ChurchTrac. It's a great resource.

Recommendations

Choose ChurchTrac. It's the best product of its kind.

 
 

Liz from Hydrantchurch
Specialty: Christian, Protestant

September 2015

September 2015

The best Church tracking webiste I have used

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Likes Best

I have used tons of different data base systems, both online and off. This one is by the far the best one I have used. The customer support is top and the people truly care that you are able to do ministry to the best of your ability. I love the ease of use, and the quickness of many features including check in and attendance.

Likes Least

I have to say that the look of things like check in could be better. We are a church that may be small but like things to look excellent. The interface for the check in looks pretty old school, first website built look. I wish that it had a bit more customization as well.

Recommendations

Look for customer service ratings. Many of those big names out there do not offer the help and support that church trac does without paying big money for it. Also look for ease of use, you want your database system to work for you, not you for it.

 
 

Tim from Hydrant Church
Specialty: Christian, Protestant

September 2015

September 2015

We love Church Trac Online! BEST VALUE AROUND

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Likes Best

We love this product. We use it for everything from kid check in on weekends to accounting and budget management. It is an incredible value...no where else do you get so much for so little. The customer service is incredible on top of all that too.

Likes Least

nothing, I love everything about it the online version of this software.

Recommendations

Go Online. It is the Best route to keep your entire team on the same page.

 
 
 
Showing 1-20 of 172

Connie from Valley Community Church

June 2018

June 2018

Churchtrac has enabled us to get organized & see the overall "big picture" of the business side.

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The ability to see the overall health of our new church and monitor its growth in an efficient manner.

Pros

This software follows the logic of popular programs such as Quickbooks. The "Help" screen is quick good and I can usually find my own solutions to questions.

Cons

Nothing is apparent at this point in our usage thus far. We are a new church and the activity is minimal. I can see how beneficial it will be as we grow.

Review Source: Capterra
 

Pastor from House Of christ
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2018

June 2018

Great product, would recommend this company to anyone in ministry

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All the reporting I needed to keep rrcords

Pros

You do not have to be tech savvy to use. Very user friendly, easy to understand. I will recommend to all my friends.

Cons

I would like to see more reports, but love what it does offer, I have used the product for over 4 years.

Review Source: Capterra
 

Raymond from Cane Bay Presbyterian Church

June 2018

June 2018

Truly amazing software for an affordable price. It meets the needs of a church in every role.

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A staright forward way to communicate with congregants and to keep the finances of the church.

Pros

being the church Treasurer, I focus on the accounting module. The software is very intuitive. However, when a question comes up, the online user guide answers most questions. For those more complicated questions, the support ticket process is excellent. The support team answers question very quickly.

Cons

While churches are generally on a cash basis accounting method, there are often situations where the payment of a invoice is not the same as the month of the expenditure. For example, a utility invoice representing the month of May is received in June. Since the check is dated in June, The Income Statement report reflects the charge in June and not May. The solution may be to include a "Business Month" field beside the date field.

Review Source: Capterra
 

Roger from CFC JESEMAR

June 2018

June 2018

Churchtrac is great software for small and medium churches.

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Pros

-It's easy to use.
- By operating in the cloud, you can store a large amount of important information pertaining to members of the congregation such as address, phone numbers, emails.
- Allows an excellent management of budgetary and accounting functions.
- Through the automated messaging service provides an approach to the members of the church.
- Help the team of leaders of the congregation save valuable resources such as time and money.
- The customer service is very good because it answers questions and doubts quickly and accurately.

Cons

-Honestly, in our experience with this software we have not found any negative aspects. It is without a doubt, an excellent software.

Review Source: Capterra
 

Maggie from South Kendall Community Church
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2018

June 2018

Best bang for our buck!

Ease-of-use

Functionality

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Value for Money

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Addresses specific church needs not needed in regular bookkeeping (donations, pledges, membership etc.) at an affordable price.

Pros

ChurchTrac is geared to the specific needs of churches where something like QuickBooks would not suffice for us. They have a ton of features we don't even use as our church is mid-size and we just haven't gotten around to implementing certain things but it's nice to know that we can use them all when we get around to setting things up. Their customer service is FANTASTIC. I shoot them an email with a question and I usually have a very quick response in my inbox. The last time I emailed not only did they tell me why something was happening, they went ahead and pointed out the 2 deposits causing the discrepancy! They continue to impress me with the help they provide.

Cons

Coming from a bookkeeping background I sometimes think that something is not functioning the way "it should" but it's always been resolved to my satisfaction.

Review Source: Capterra
 

Alex from Journey of Faith Christian CHurch

June 2018

June 2018

ChurchTrac is an EXCELLENT resource that is unequaled and unrivaled for the cost.

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Functionality

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Pros

ChurchTrac offers similar capabilities to the "bigger names" at a fraction of the cost. Having the ability to integrate with MailChimp, have accounting and budgetary functions, can limit access to selected modules (i.e., accounting and giving), provide congregational access, and automate functions reduces the time staff must spend on the computer while increasing our ability to be with people. The fact ChurchTrac can provide the same capabilities as others but at a much lower cost serves to reflect they truly have a heart for churches and ministry. It is not just talk with ChurchTrac. The support staff is wonderful and quick to provide help or answer questions. We have never once regretted our decision to trade a "big name" CMS for ChurchTrac! I only wish we found them at the time we planted out church and used them from the beginning. If we had, it would have saved a significant amount of money to which we could have applied to ministry.

Cons

This is certainly NOT a complaint, but a reflection of our reality. Integration with outside platforms is limited. We joined the ChurchTrac family with certain accounts already established and chose not to change those relationships. Maintaining these relationships caused us to sometimes do duplicative work. Having identified the limitations of limited integrations, I have found the ChurchTrac staff always willing to receive and entertain ideas for future additions.

Review Source: Capterra
 

Dennis from Mount Carmel United Methodist Church
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

I am a small church pastor (average attendance 41). ChurchTrac provide rich resources at low cost.

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Pros

I have used (and sold) competitive church management software. ChurchTrac provides as much or more versatility than any I have evaluated. The fact that it is internet based means I can use it anywhere I have internet access -- a BIG plus!
The availability of messaging is stellar for a small congregation.

Cons

I find reporting for our United Methodist Congregation to be somewhat tedious and a family directory, predefined with individual emails and phones is pretty much a necessity for most of the congregations I have done consulting with. For a small congregation without tech savvy people, it should be required!
However, with the price of the software, my folks can live with the inconvenience.

Review Source: Capterra
 


May 2018

May 2018

Little outdated

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Pros

The cost and value was great. They seemed to have a good heart in what they do and was always willing to help.

Cons

Everything was clunky and aggravating to accomplish what we needed. Lacked a lot of common features. Needs updated UI.

Review Source: Capterra
 

Veronica from Wood River First United Methodist Church
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2018

May 2018

ChurchTrac is an excellent tool for congregation needs as well as accounting.

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It allows us to keep the members, giving, monetary accounts, and payroll in one spot.

Pros

ChurchTrac is very user-friendly. The set-up is extremely easy and straight forward. The "smart list" feature is one that we will be using to help verify those in the congregation or community that would benefit from an outreach call. We are excited about the possibility of growing the church in such as easy manner. The messaging system will also be an asset. We set up users for our children's and youth ministry teams. With the messaging feature, they are able to contact those families with any important updates or information.

Cons

The event feature is not what we had hoped. We can create an event and make it "public", but it's not truly public. It requires anyone wanting to register for the event to be first entered into the system. For current members, that's not a big deal. However, for someone outside the church, it's off-putting and we feel it will drive more people away, rather than make it an outreach possibility. We have other ways to reach them and have them register for an event, we were just hoping we could keep it under one umbrella with ChurchTrac.

Review Source: Capterra
 

Deloris from East Bethel Missionary Baptist Church

May 2018

May 2018

Communication via email was very helpful.

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Pros

The service team responded to my initial request for service in a timely manner. When the first suggestion did not resolve my concern, the team also responded to my second request in a prompt manner.

Cons

My purpose for using the software is to keep track of membership and pledges. At this time, I am able to successfully do this. At this time, I don't have cons regarding this software.

Review Source: Capterra
 

Beverly from Christ Presbyterian Church

May 2018

May 2018

I have used CT for more than 5 years. The online version is great, very stable. Saves as you go.

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The ability to organize data, include photos, to enhance the work of our church.

Pros

It is easy to use but when you need technical support occasionally they are really quick to respond, often within an hour. I also like that I can customize many of the fields to our needs. I also like that others, with permissions, can also login and use the software.

Cons

I might like a few more options for custom reports, but it seldom comes up. I really do not have negative feelings about this product.

Review Source: Capterra
 

Tracey from Sportsground.com

April 2018

April 2018

Great software for our smaller church

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Pros

I tried this software helping my aunty look for software for her smallish church. We agreed that we liked these things the most: It was cloud based so safe and not on her PC, easy to get up and running and that the cost was something the church could afford.

Cons

We didnt have anything bad to say about this software at all. It was certainly a top contender in the ones that we tried and we'd recommend it to anyone as a starting point when looking at software. Go here first!

Review Source: Capterra
 

Alice from Ormas Baptist Church
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Church Trac Support is always quick to reply when I have a problem navigating their pages.

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This is an excellent program for keep accurate records. It will be wonderful for keeping track of all the people and other programs in the future as we expand in numbers.

Pros

I like how easy it is to use once the funds are set up correctly. I also like how easy it to find and correct inaccurate entries. I am a perfectionist and like to see everything consistent and aligned on reports. I also like the people profile part of the program, and am looking forward to someday adding more information about individual gifts.

Cons

Takes a little time to feel comfortable using it. I am still have problems with reconciling our monthly bank statements.

Review Source: Capterra
 

Brian from Riverside Church

April 2018

April 2018

Great church management software.

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Pros

I love that you can integrate attendance, event and volunteer coordination, giving, and accounting all on a single platform. We just started using the congregational access feature and love it!

Cons

While overall Churchtrac is easy to use, there are some features that we have found to be a little difficult to navigate, but that is in part because we haven't spent much time using those features.

Review Source: Capterra
 

Monique from total man mininistry

April 2018

April 2018

Excellent price, supportive staff perfect for a growing church.

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Pros

The software is user friendly. It works well on mobile devices. The prices are affordable.
No set up fees

Cons

I haven't found any problems thus far. Our church just started using it. Just getting to our 30 days

Review Source: Capterra
 

James from Paragon Church
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Convenient, easy to use software for churches at a low cost.

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Pros

ChurchTrac is a bargain for the features you get. The accounting part of the software is simpler and more intuitive to use than traditional accounting software. It's easy to find the information you need about people and families. We use the check-in label printing feature and were able to implement for a lesser price of the equipment using thermal labels that are fractions of a penny a piece (as opposed to other check-in options that required much more expensive setup). New features are added regularly and support is quick to respond to problems via email.

Cons

The interface/design of the software isn't as slick or shiny as other options, but this may be preferable for some users. There's not a phone number to call for support (not a problem for us, but could be an issue for some).

Review Source: Capterra
 

Kirk from Farragut Methodist Church

April 2018

April 2018

Great value and easy to setup and easy to ise

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Pros

Very good value. Started with free church track software and then converted to Church track online. Conversion was easy and now enjoying the online version even more.

Cons

I really haven't encountered anything. We just use it to record the giving by the congregation and it works great for our small church.

Review Source: Capterra
 

Jane from 1st Baptist Church

April 2018

April 2018

The support staff is very helpful and software very easy to use!

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Pros

Very affordable for the quality of the software. It's a small fraction of the cost of the previous software used.

Cons

The budget reports could be more detailed and easier to read. The budget vs actual is a bit confusing. Our finance committee would like to see reports of funds and categories with current totals.

Review Source: Capterra
 

Elizabeth from Hydrant Church

April 2018

April 2018

LOVE

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organization and communication! Love it!

Pros

I love the customer support and new features that they are constantly trying to add. They are always thinking a head and trying to make it the best product!

Cons

a little old school looking, but its worth it when it comes to function! Would love to see the look of it come a little further to appeal to our Millennial staff.

Review Source: Capterra
 

Wanda from St. Luke M. B. Church
Number of employees: 1 employee Employees number: 1 employee

April 2018

April 2018

I was able to figure out problems on my own.

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It was much cheaper than the last management system that we had. We are also able to use it on more than one computer. Being the Administrative Assistant, I am able to use it on my computer at home and I can also use it on my mac that a lot of programs don't work on.

Pros

We've had some that are on our finance committee that are afraid of computers that have been able to been able to use the program.

Cons

Don't like not being able to talk to a live person when I really don't understand. I had a problem in how much money to send and I wasn't sure if I needed to mail or use a credit card. We don't have a credit card so I didn't know what to do.

Review Source: Capterra
 
 
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