ChurchTrac Software


 

ChurchTrac software includes an array of tools for ministries and religious institutes to manage people, groups, attendance, events, contributions and budgets.

ChurchTrac’s membership management module tracks contact data, baptisms, interactions and other notes for members, visitors and prospects. Search tools allow administrators to find individuals or families in the database and create lists of people who meet custom search criteria.

Additionally, members can be organized into various groups, such as small groups, committees and classes, and their communications and attendance related to those groups are tracked.

The giving module provides tools to record and track contributions, pledges, tithes and payments for other expenses, including camp registrations or books. Administrators can also print tax statements for individual contributors and create comprehensive reports for reconciliation and reporting purposes.

This system is available as either a cloud-based or on-premise solution. It is offered on a tiered pricing system based on the number of users.

 

ChurchTrac - Membership management
 
  • ChurchTrac - Membership management
    Membership management
  • ChurchTrac - Member profile
    Member profile
  • ChurchTrac - Pastoral notes
    Pastoral notes
  • ChurchTrac - Groups management
    Groups management
  • ChurchTrac - Attendance tracking
    Attendance tracking
  • ChurchTrac - Financial management
    Financial management
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

165 Reviews of ChurchTrac

 

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Software Advice Reviews (5)
More Reviews (160)

Showing 1-5 of 5

Jeremy from Portage Avenue Church
Specialty: Christian, Protestant
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2016

November 2016

ChurchTrac Online - good value for money, not perfect but does most of what you need to do

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We switched to this software from PowerChurch, which is old and outdated. The difference was huge. Compared to outdated software like that, this software is very easy and enjoyable to work with. However, I also tried out Breeze, which is significantly better than ChurchTrac from what I could see. Their pricing is a flat rate, however, so for a small church like ours ChurchTrac provided more value.

Pros

1) Very easy to use
2) A good amount of functionality
3) Above all, the price is better than other online options I found
4) Mobile website works quite well - the online functionality is a big plus for any church who is not already using an online database

Cons

I have not had the best experience with their support people. Getting our database integrated into ChurchTrac was a bit of a hassle, it took us a while to do as we are a smaller church without a ton of staff resources to dedicate to this. We were constantly losing access to the database because our free trial had ended and it was time to pay for a software that we weren't even sure we would use. They did always extend our trial but it was a hassle and I felt like we were under the gun for taking so long. The biggest thing was that at one point the support person made a significant mistake in what she communicated to me, and rather than apologizing for that mistake, she told me it would cost our church a fee to re-import the database. Eventually that charge was waived, but there was never any admission of that mistake or apology at all.

The software is also not very customizable for some features. In order to print tax receipts that look official and properly formatted, our accountant is having to download csv files and merge them together in Word.

Similarly the calendar isn't very usable, because you can't sync it with your mobile calendar app. To use the calendar on mobile you'd have to log in to the mobile website, which is a lot of extra steps for a common task. Instead we are using google calendars so that we can sync all of our calendars together and use our mobile calendar apps, and then we are syncing those calendars one way with the church trac calendar, and then printing it from Microsoft Outlook, cause that's the only software that seems capable of printing a readable calendar. This all took a lot of time to set up. But now it is working very nicely.

There should be a mobile app. I'm not usually one to use apps for something that can be done in a browser, but it would be nice to not have to constantly log in on your phone. An app could just stay logged in so that access is much quicker. I'm not sure if other database software like Breeze offers this option though.

Advice to Others

If you are a larger church (500+) I would go with Breeze. For smaller churches you will probably find that ChurchTrac is a much better value, but be prepared to spend a lot of time getting it set up if you are picky about how your tax receipts and calendars work.

 
 

Urylee from The House of Prayer
Specialty: Christian, Protestant

March 2016

March 2016

Best Church management software EVER!!

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N/A
Likes Best

It is so easy to use that I have not had to contact customer support for help. It does everything I need and more. I have been doing contributions and accounting for my church for the last 15 years. the program that i used for so many years before just wasnt working for me anymore. Most other programs that I found were so expensive that our small congregation could not afford it. i found Churchtrac last year and started using it this year. I am in heaven! and best of all, for our small congregation, it's free! Thank you Churchtrac!!!

Likes Least

Nothing! It does everything I need, and it has so many great features.

Recommendations

Just try it! from an accounting point of view, Churchtrac does it all!!

 
 

Ryan from Hudrant Church
Specialty: Christian, Protestant

October 2015

October 2015

Love ChurchTrac! Perfect tool for keeling up with your statistics!

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N/A
Likes Best

Easy to use. Perfect for getting information on your congregation. Using ChurchTrac is an easy way to keep attendance records. Tracking attendance makes it especially easy follow up with those you know were absent. I would highly recommend this product to any one looking to keep a strong and thorough church attendance database.

Likes Least

There is nothing that I do not like about ChurchTrac. It's a great resource.

Recommendations

Choose ChurchTrac. It's the best product of its kind.

 
 

Liz from Hydrantchurch
Specialty: Christian, Protestant

September 2015

September 2015

The best Church tracking webiste I have used

Ease-of-use

Functionality

Product Quality

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Likes Best

I have used tons of different data base systems, both online and off. This one is by the far the best one I have used. The customer support is top and the people truly care that you are able to do ministry to the best of your ability. I love the ease of use, and the quickness of many features including check in and attendance.

Likes Least

I have to say that the look of things like check in could be better. We are a church that may be small but like things to look excellent. The interface for the check in looks pretty old school, first website built look. I wish that it had a bit more customization as well.

Recommendations

Look for customer service ratings. Many of those big names out there do not offer the help and support that church trac does without paying big money for it. Also look for ease of use, you want your database system to work for you, not you for it.

 
 

Tim from Hydrant Church
Specialty: Christian, Protestant

September 2015

September 2015

We love Church Trac Online! BEST VALUE AROUND

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Functionality

Product Quality

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Likes Best

We love this product. We use it for everything from kid check in on weekends to accounting and budget management. It is an incredible value...no where else do you get so much for so little. The customer service is incredible on top of all that too.

Likes Least

nothing, I love everything about it the online version of this software.

Recommendations

Go Online. It is the Best route to keep your entire team on the same page.

 
 
 
Showing 1-20 of 160

Alice from Ormas Baptist Church
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Church Trac Support is always quick to reply when I have a problem navigating their pages.

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This is an excellent program for keep accurate records. It will be wonderful for keeping track of all the people and other programs in the future as we expand in numbers.

Pros

I like how easy it is to use once the funds are set up correctly. I also like how easy it to find and correct inaccurate entries. I am a perfectionist and like to see everything consistent and aligned on reports. I also like the people profile part of the program, and am looking forward to someday adding more information about individual gifts.

Cons

Takes a little time to feel comfortable using it. I am still have problems with reconciling our monthly bank statements.

Review Source: Capterra
 

Brian from Riverside Church

April 2018

April 2018

Great church management software.

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Value for Money

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Pros

I love that you can integrate attendance, event and volunteer coordination, giving, and accounting all on a single platform. We just started using the congregational access feature and love it!

Cons

While overall Churchtrac is easy to use, there are some features that we have found to be a little difficult to navigate, but that is in part because we haven't spent much time using those features.

Review Source: Capterra
 

Monique from total man mininistry

April 2018

April 2018

Excellent price, supportive staff perfect for a growing church.

Ease-of-use

Functionality

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Pros

The software is user friendly. It works well on mobile devices. The prices are affordable.
No set up fees

Cons

I haven't found any problems thus far. Our church just started using it. Just getting to our 30 days

Review Source: Capterra
 

James from Paragon Church
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Convenient, easy to use software for churches at a low cost.

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Pros

ChurchTrac is a bargain for the features you get. The accounting part of the software is simpler and more intuitive to use than traditional accounting software. It's easy to find the information you need about people and families. We use the check-in label printing feature and were able to implement for a lesser price of the equipment using thermal labels that are fractions of a penny a piece (as opposed to other check-in options that required much more expensive setup). New features are added regularly and support is quick to respond to problems via email.

Cons

The interface/design of the software isn't as slick or shiny as other options, but this may be preferable for some users. There's not a phone number to call for support (not a problem for us, but could be an issue for some).

Review Source: Capterra
 

Kirk from Farragut Methodist Church

April 2018

April 2018

Great value and easy to setup and easy to ise

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Pros

Very good value. Started with free church track software and then converted to Church track online. Conversion was easy and now enjoying the online version even more.

Cons

I really haven't encountered anything. We just use it to record the giving by the congregation and it works great for our small church.

Review Source: Capterra
 

Jane from 1st Baptist Church

April 2018

April 2018

The support staff is very helpful and software very easy to use!

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Pros

Very affordable for the quality of the software. It's a small fraction of the cost of the previous software used.

Cons

The budget reports could be more detailed and easier to read. The budget vs actual is a bit confusing. Our finance committee would like to see reports of funds and categories with current totals.

Review Source: Capterra
 

Elizabeth from Hydrant Church

April 2018

April 2018

LOVE

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organization and communication! Love it!

Pros

I love the customer support and new features that they are constantly trying to add. They are always thinking a head and trying to make it the best product!

Cons

a little old school looking, but its worth it when it comes to function! Would love to see the look of it come a little further to appeal to our Millennial staff.

Review Source: Capterra
 

Wanda from St. Luke M. B. Church
Number of employees: 1 employee Employees number: 1 employee

April 2018

April 2018

I was able to figure out problems on my own.

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It was much cheaper than the last management system that we had. We are also able to use it on more than one computer. Being the Administrative Assistant, I am able to use it on my computer at home and I can also use it on my mac that a lot of programs don't work on.

Pros

We've had some that are on our finance committee that are afraid of computers that have been able to been able to use the program.

Cons

Don't like not being able to talk to a live person when I really don't understand. I had a problem in how much money to send and I wasn't sure if I needed to mail or use a credit card. We don't have a credit card so I didn't know what to do.

Review Source: Capterra
 

Tim from First Christian Church - Kent, OH
Number of employees: 201-500 employees Employees number: 201-500 employees

April 2018

April 2018

This product is well worth the value. After reviewing several products this one stood out.

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This product saved the church family money. It is easier to use than the prior software.

Pros

While we do not use the Payroll option, OnLine Giving, or OnLine Congregation access; the software has been found to be user friendly, intuitive, and easy to reconcile finances to the bank. The giving and accounting areas of this product are easy to use and manage. The "help" tools have come in handy as we learned how to structure and get the software up and running. While we don't currently use some of the features (member access to their own accounts) we are considering this feature. The features that we are using are easily understood and easy to implement. Member Attendance in groups provides the ability to track attendance by classroom and focus on those who are not attending regularly. The support group at ChurchTrac has been awesome. Each time I have a question or problem (usually my lack of understanding) the support team has been very timely in directing me. For the money this product replaced two software products (one that was cumbersome and one that was necessary to keep financial records). ChurchTrac seems to continually be trying to improve and expand its product offerings

Cons

Mobile version is a little awkward to get around but does work. More reporting options would be nice. Currently the Custom design reports do not permit anything very sophisticated. The option to design more complex reports on your own would be a major improvement. As it is the software limits you to the canned reports and making sure that the custom reports extract very basic information. This is understandable in that a novice user may not know how to design reports and the report integrity may get lost in customer designed reports

Review Source: Capterra
 

Letitia from House of Hope. Church of God
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

good

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tracing

Pros

in general it is fairly user friendly, I like that you can archive and retrieve names. I like the different levels of user abilities.

Cons

more of a selection of people names range example: 200 to 350, etc. The account reports could better. Can not print out persons info page. dont' like age ranges.

Review Source: Capterra
 

Cardelia from Christ Presbyterian Church

April 2018

April 2018

We began using this software in 2012 and have loved it from day one.

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Pros

We like that the software can be used by multiple users and is accessible to many different levels of technilogical adeptness. We have enjoyed that the latest version is online, allowing us to access note and information on the fly.

Cons

I am personally not a fan of the clip art used online. It feels dated and not as professional. However that is aesthetics, not functionality.

Review Source: Capterra
 

Ken from Grace Reformed Presbyterian Church

April 2018

April 2018

Very easy to navigate and excellent support!

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Pros

We are small to mid-sized church and this software does what we need it to do and is a great value for what we pay. If we have a question their customer support responds to us in minutes and solves our problem.

Cons

We honestly haven't used all of the features (i.e. kiosk check-in, pledge campaign, etc.) but at this point don't have any complaints.

Review Source: Capterra
 

Sheila from Education

April 2018

April 2018

Easy to use software. We use it to check-in our children on Sunday mornings and Wednesday nights.

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Pros

User friendly. Does a variety of functions for our check-in for children, as well as print name tags.

Cons

Wish there was a dedicated app for it, which I think would make for an easier experience even though it works fine on a smart phone.

Review Source: Capterra
 

Troy from Normandy Park Baptist Church

April 2018

April 2018

I've used Churchtrac for 10 years and it is a wonderful product.

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Pros

Ease of use. The layout is user friendly and intuitive. It is cost effective for small and large churches.

Cons

I get confused in the accounting portion, but I'm not a numbers person. Our budget team have no problems and find it both helpful and powerful.

Review Source: Capterra
 

Emma Sue from Woodstock Baptist Church

April 2018

April 2018

Very good. I would recommend to anyone.

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Pros

It is very user friendly. Customer service is great. Keeping track of attendance of Sunday School and being able to print out regular guests on the weekly marking sheets is great.

Cons

Creating a report can be challenging.

Review Source: Capterra
 

Shaw from Hillcrest Baptist Church

March 2018

March 2018

We just implemented this software and it's easy functioning and tech support is awesome.

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Pros

Ease of use. Also it's ability to be used on many platforms. The software is able to send tasks amongst our staff and that is incredible. I love the ability to just type in a name and all their info is right at my fingertips.

Cons

I don't really see or have found much that I don't like with this software. I guess the only thing I don't like is the COO.

Review Source: Capterra
 

Shuntina from The Life Church

March 2018

March 2018

Awesome Experience

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Pros

Very user-friendly, step by step instructions, technical support, the price is absolutely amazing for the service that's being offered

Cons

I love this software. I do not have complaints, I don't see where anything needs to be changed. This is a great tool for any church to use and grow with.

Review Source: Capterra
 

Karl from Church / Non-profit

March 2018

March 2018

Not being computer no how this is te best and easiest system i could use

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Pros

Support a real person, Just what else can I say this was the best thing for me.

Cons

Not one thing. Would have liked to use the email but for my use OK
This is the things i do not like about computer's

Review Source: Capterra
 

Barry from French Missionary Federation International

March 2018

March 2018

Switched to Church Trac Online a couple of weeks ago.

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continuity with the past computer program. Wouldn't have to start over with a new church based or mission program.

Pros

If you have a concern your only a few keystrokes away from getting assistance and an answer to your inquiry. I first signed on to the Online version on a Saturday. The support staff wasn't working during the weekend. However, I received an email from one of the founders and developers of the program and received an email from support that my data had been received from my computer version and would be switched to their online program, she was able to help me reconcile my computer register to the on line register. She has assisted me for the past 2 weeks in adapting to the online program.

Cons

The computer version offers a full page format when you were entering giving donations or when in the Accounting section viewing the checkbook register. I've used the free computer program since 2013.

Review Source: Capterra
 

Reinaldo from Cristo Rey Ministries
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2018

March 2018

Best software for entities with frequent turnover in users and administrators. Short learning time.

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Ability to manage all aspects of church administration and life with access to our information from anywhere and controlled access for members.

Pros

Ease of use. Very forgiving of mistakes. Training of new users is very easy and all functions are straight forward and logical.

Cons

A bit weak on accounting features and integration of income/outgo to balance sheet. Still developing some features.

Review Source: Capterra
 
 
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