ChurchTrac is a cloud-based church management solution made for churches of all sizes. It enables users to manage people, groups, attendance, events, contributions and more. Additional features such as messaging, processes and accounting enable ChurchTrac to be the hub of communication for multiple ministries.

ChurchTrac’s membership management module tracks contact data, baptisms, interactions and other notes for members, visitors and prospects. Search tools allow administrators to find individuals or families in the database and create lists of people who meet custom search criteria.

Additionally, members can be organized into various groups, such as small groups, committees and classes, and their communications and attendance related to those groups are tracked.

The giving module provides tools to record and track contributions, pledges, tithes and payments for other expenses, including camp registrations or books. Administrators can also print tax statements for individual contributors and create comprehensive reports for reconciliation and reporting purposes.

Member details
Member details
Member details
Group attendance
Group attendance
Messaging
Messaging
Check in
Check in
Accounting reports
Accounting reports

Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10



194 Reviews of ChurchTrac

Overall rating

5.0 / 5 stars

Write a review

Showing 1 - 20 of 194 reviews

Start your review of ChurchTrac

Write a review

Chad from Providence Fellowship

Number of employees:  1 employee

Ease-of-use

Value for money

Customer support

Functionality

October 2018

The Best Church Software Ever

Churchtrac is not a budget software. It's a high quality, intuitive, useful, and effective software to help the church go about the business of ministry in the 21st century. I really believe they could charge a lot more and attempt to make a buck, but I believe they get what ministry is all about for real churches. They're customer service is scary awesome. They never delay in responding. Always helpful to the very end.

Pros

High quality. User friendly. Very Affordable.

Cons

I wish I knew about about it sooner. Truly a great software to meet your needs.

Maxwell from Ghana Library Authority

Number of employees:  501-1,000 employees

Ease-of-use

Value for money

Functionality

October 2018

Boatmann

Church Trac software has helped me to collate the details of all my church members and track them easily. Before using churchtrac we didn't have a data base of the church members so we couldn't track them and there lacked a sense of belongingness among most church members since they felt we don't care because we don't look for them when they are absent but with church track, each user is assigned to a particular group of people and now they track them through online attendance check, and then follow ups planning.

Pros

Easy of use. It's easy to use and assign more users to perform specific tasks.

Cons

Congregation access page do not contain much information. For instance I wanted my congregation to enter most of their details themselves, including abilities and experiences but there was no such feature.

Jan from Crestline Church

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Love this program!

Pros

There are several reasons--We needed something inexpensive as we are a very small church with a limited budget. ChurchTrac fit that to a "T"! Also, many extras are included and everything is extremely easy to use. We are new to the program, but are thoroughly loving it!

Cons

Have not found any cons at this point. Everything has been a plus!

Gideon from Information Technology Solutions

Specialty:  Non-Denominational

Number of employees:  51-200 employees

Ease-of-use

Customer support

Functionality

October 2018

Impressive software

Pros

Having a feel of this software was soo exciting as their user interface was very friendly, easy to use, and to talk of its features and pricing, it is soo amazing. So far, I think this is the best Church software I have used.

Cons

I don't think I had any challenge concerning this software since it performed whatever I required and my team needed.

Lois from Manteo Baptist Church

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

sooo easy to use but when something happens CUSTOMER SERVICE is AMAZING!

My overall experience with CHURCH TRAC has been TOTALLY POSITIVE. When I had a pretty major problem due to the aforementioned faulty set-up, my customer service person actually CALLED ME and we worked on the issue for almost an hour. The problem is resolved and it was above and beyond the call of duty! Yea, CHURCH TRAC!

Pros

It is very user friendly. Even if you are not an accounting expert, the help guide and the info/definition blocks make it very easy to navigate and GET UP and RUNNING QUICKLY.

Cons

No complaints. My needs for HELP were based on the fact that the person that set up our system originally did not do it properly so I am reinventing the wheel. Even then CUSTOMER SERVICE has been able to help me.

Adam from Corporate Chaplains of America

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

ChurchTrac has many functions.

Pros

ChurchTrac has been very beneficial keeping track of members and has helped greatly with online giving.

Cons

It isn't the most user friendly and requires a bit of training for new users.

Joni from First Advent Christian Church

Number of employees:  2-10 employees

Ease-of-use

Customer support

Functionality

September 2018

Incredibly easy software

Perfect reporting options. Provides excellent monthly and quarterly report options. Name your timeline - they have you covered. Love it.

Pros

Anyone can use this software. So easy and the support staff is exceptional

Cons

can't think of a thing. when something went wrong it was my error and the support staff got me back on track immediately.

Donna from Lakewood Church of God

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

Review of Church Trac

Pros

I reviewed several church management systems and Church Trac is the easiest to move around in and to use. Plus with the online version I can access it anywhere.

Cons

The Payroll section could be a little more user friendly. If you need to change the start date for payroll you are required to call customer support. It would be better if you could adjust that date yourself.

Neil from The Church on Oakwood

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

Cost effective way to work with data safely

Not been using it long enough yet but it is meeting our new GDPR regulations in the UK, keeps data all in one place and allows different users with separate log in's and permissions which is a great way to organise things.

Pros

The amount of functions is most helpful. There is a place for each persons details so you can see all persons details easily. other tabs allow you to create groups and attendance records, create diaries and events, create reports in many different ways and print them. This is so easy to use but need to allow time to get used to the way it works. I started small with just creating the database on people, then gradually learned how to create groups, reports etc. There are help files and even help notes on each screen that help you with the functions. I haven't used the payroll or donations feature yet so I can't comment on these.

Cons

You need an internet connection. This is not really a negative except that in our church the internet connection is very poor (old dialup-system) so there is sitting waiting for entered information to be updated. Most internet connections these days would be must faster than ours.
Also, if you are a minister with more than one church you need separate accounts for each, therefore logging in and out of each may be tiresome.

PAUL from CROSS-WAY CHURCH

Number of employees:  2-10 employees

Ease-of-use

Value for money

Functionality

August 2018

I CONSTANTLY REJOICE THAT THE LORD LED ME TO THIS COMPANY

Pros

THE EASE OF USE AND THE SPEED OF ANSWERS TO ANY PROBLEMS YOU MAY BE FACING DURING THE LEARNING CURVE.

Cons

SO FAR I HAVE NOT FOUND ANYTHING I DID NOT LIKE

Pam from CrossRoads Church

Number of employees:  51-200 employees

Ease-of-use

Customer support

Functionality

August 2018

REVIEW - ChurchTrac

Pros

Ease of operability.
Nice look.
Smart Lists

Cons

Changeable reporting functions. I would like to customize reporting more.

Tommy from PromiseLand Church of Sherman

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

A Church Management Software & Support that actually does what it says... simply.

This software is very easy to learn. I pastor and work full time and was able to pick up on how to set it up and use it a lot quicker than a couple of the other bigger names we have tried including one that we paid over that was never used b/c it was just too complicated for someone other than a CPA. One of the other great things about ChurchTrac is that it is affordable for all size congregations and as you grow the software grows with you. Every interaction with ChruchTrac support has been amazing.

Pros

Easy to learn. Easy to teach volunteers. Simple and accurate form of accounting. Budget creation. Various built in reports that allow you to monitor income and expenses quickly. Fund accounting. Member access portal to view events and their giving statement/pledge progress. The ability to archive inactive members or guests so that it does not count towardOnline help documentation and 24hour turn around on support tickets.

Cons

They do not have 24 hour support. When we have had a problem or I fail to understand something the online help and support ticket system has been flawless. The software exceeds our expectations and as of yet we have not experienced any real negatives.

Ruth from Faith Bible Church of Bradenton

Ease-of-use

Value for money

Customer support

Functionality

July 2018

The team is always gracious, patient and kind! A+++

Pros

Easy to use and the team is always ready to help. Their responses are quick and their directions are easy to follow.

Cons

Some functions not available, BUT when I identified them, the customer service rep assured me the suggestion would be passed along to the programmers.

John from Bethel Baptist Church

Ease-of-use

Value for money

Customer support

Functionality

July 2018

Takes a little time getting use to after what we were using, but we like it more and more.

We have been using QuickBooks and Revelations software. Now we think that this program will be a stand alone, simple to use but comprehensive program

Pros

Ease of use and included areas of functionality. Also, can be added onto later as the need arises. In fact, I think we are about to add on. We purchased the program after only a week or so of the free trial.

Cons

Some of the office/staff volunteers would like to be able to have a hard copy of instructions. While they could access on-line, they prefer the 'old' way of looking at instructions.

Daphne from Lutheran Church of the Good Shepherd

Ease-of-use

Value for money

Customer support

Functionality

July 2018

Just what we need! Software is easy to use, customer service is great. I have used it at two churches.

Great customer service. Easy access to congregational data, financial portion is great!

Pros

Easy to add fields and publish reports. Different levels of access makes my financial secretary happy. I keep track of everything I need to!

Cons

Would like the Custom Reports to be a little easier to work with, especially with pictures. Uploading giving one week at a time isn't the greatest. But this is great software overall.

William from Gallup Christian Church

Ease-of-use

Value for money

Customer support

Functionality

July 2018

ChurchTrac has provided an affordable alternative for managing church membership

Allows us to better manage the members of our congregation.

Pros

* Affordable
* Very Functional
* Customer support has been excellent and timely.
* Scalable, pricing prorated on growth of congregation.

Cons

* Doesn't allow for counseling notes for multiple pastors. All pastors have access to all counseling notes.
* So far, no other notable 'Cons.'

Gina from Apostolic Revival Church

Ease-of-use

Value for money

Customer support

Functionality

July 2018

Church Trac meets the needs of our group with ease and customer service has been exceptional!

Pros

I like that it allows me to keep up with our financial needs rather than just using an excel file. It lets me print reports for end of year tax receipts while letting me keep up with information about our members such as birthdays and ministry specialties.

Cons

Probably would have to say the lack of video tutorials on how to use it made things tough to figure out. The step by step instructions were great just with my learning style it slowed things down.

Tiffany from Faith Baptist Church of Burley

Ease-of-use

Value for money

Customer support

Functionality

June 2018

A Huge Blessing!

Pros

This software is easy to use and does everything we need and so much more! We recently switched from the older desktop version to the online version and it's been such a smooth transition. The ChurchTrac team are always quick to help resolve any issues along the way! Such a blessing!

Cons

We have not encountered any issues that would be considered a con. All issues have been easily resolved and promptly taken care of .

Connie from Valley Community Church

Ease-of-use

Value for money

Customer support

Functionality

June 2018

Churchtrac has enabled us to get organized & see the overall "big picture" of the business side.

The ability to see the overall health of our new church and monitor its growth in an efficient manner.

Pros

This software follows the logic of popular programs such as Quickbooks. The "Help" screen is quick good and I can usually find my own solutions to questions.

Cons

Nothing is apparent at this point in our usage thus far. We are a new church and the activity is minimal. I can see how beneficial it will be as we grow.

Pastor from House Of christ

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

June 2018

Great product, would recommend this company to anyone in ministry

All the reporting I needed to keep rrcords

Pros

You do not have to be tech savvy to use. Very user friendly, easy to understand. I will recommend to all my friends.

Cons

I would like to see more reports, but love what it does offer, I have used the product for over 4 years.


Displaying 1 - 20 of 194 reviews