ChurchTrac Software

This is an excellent program for keep accurate records. It will be wonderful for keeping track of all the people and other programs in the future as we expand in numbers.

Pros

I like how easy it is to use once the funds are set up correctly. I also like how easy it to find and correct inaccurate entries. I am a perfectionist and like to see everything consistent and aligned on reports. I also like the people profile part of the program, and am looking forward to someday adding more information about individual gifts.

Cons

Takes a little time to feel comfortable using it. I am still have problems with reconciling our monthly bank statements.

Pros

I love that you can integrate attendance, event and volunteer coordination, giving, and accounting all on a single platform. We just started using the congregational access feature and love it!

Cons

While overall Churchtrac is easy to use, there are some features that we have found to be a little difficult to navigate, but that is in part because we haven't spent much time using those features.

Pros

The software is user friendly. It works well on mobile devices. The prices are affordable.
No set up fees

Cons

I haven't found any problems thus far. Our church just started using it. Just getting to our 30 days

Pros

ChurchTrac is a bargain for the features you get. The accounting part of the software is simpler and more intuitive to use than traditional accounting software. It's easy to find the information you need about people and families. We use the check-in label printing feature and were able to implement for a lesser price of the equipment using thermal labels that are fractions of a penny a piece (as opposed to other check-in options that required much more expensive setup). New features are added regularly and support is quick to respond to problems via email.

Cons

The interface/design of the software isn't as slick or shiny as other options, but this may be preferable for some users. There's not a phone number to call for support (not a problem for us, but could be an issue for some).

Pros

Very good value. Started with free church track software and then converted to Church track online. Conversion was easy and now enjoying the online version even more.

Cons

I really haven't encountered anything. We just use it to record the giving by the congregation and it works great for our small church.

Pros

Very affordable for the quality of the software. It's a small fraction of the cost of the previous software used.

Cons

The budget reports could be more detailed and easier to read. The budget vs actual is a bit confusing. Our finance committee would like to see reports of funds and categories with current totals.

organization and communication! Love it!

Pros

I love the customer support and new features that they are constantly trying to add. They are always thinking a head and trying to make it the best product!

Cons

a little old school looking, but its worth it when it comes to function! Would love to see the look of it come a little further to appeal to our Millennial staff.

It was much cheaper than the last management system that we had. We are also able to use it on more than one computer. Being the Administrative Assistant, I am able to use it on my computer at home and I can also use it on my mac that a lot of programs don't work on.

Pros

We've had some that are on our finance committee that are afraid of computers that have been able to been able to use the program.

Cons

Don't like not being able to talk to a live person when I really don't understand. I had a problem in how much money to send and I wasn't sure if I needed to mail or use a credit card. We don't have a credit card so I didn't know what to do.

This product saved the church family money. It is easier to use than the prior software.

Pros

While we do not use the Payroll option, OnLine Giving, or OnLine Congregation access; the software has been found to be user friendly, intuitive, and easy to reconcile finances to the bank. The giving and accounting areas of this product are easy to use and manage. The "help" tools have come in handy as we learned how to structure and get the software up and running. While we don't currently use some of the features (member access to their own accounts) we are considering this feature. The features that we are using are easily understood and easy to implement. Member Attendance in groups provides the ability to track attendance by classroom and focus on those who are not attending regularly. The support group at ChurchTrac has been awesome. Each time I have a question or problem (usually my lack of understanding) the support team has been very timely in directing me. For the money this product replaced two software products (one that was cumbersome and one that was necessary to keep financial records). ChurchTrac seems to continually be trying to improve and expand its product offerings

Cons

Mobile version is a little awkward to get around but does work. More reporting options would be nice. Currently the Custom design reports do not permit anything very sophisticated. The option to design more complex reports on your own would be a major improvement. As it is the software limits you to the canned reports and making sure that the custom reports extract very basic information. This is understandable in that a novice user may not know how to design reports and the report integrity may get lost in customer designed reports

tracing

Pros

in general it is fairly user friendly, I like that you can archive and retrieve names. I like the different levels of user abilities.

Cons

more of a selection of people names range example: 200 to 350, etc. The account reports could better. Can not print out persons info page. dont' like age ranges.

Pros

We like that the software can be used by multiple users and is accessible to many different levels of technilogical adeptness. We have enjoyed that the latest version is online, allowing us to access note and information on the fly.

Cons

I am personally not a fan of the clip art used online. It feels dated and not as professional. However that is aesthetics, not functionality.

Pros

We are small to mid-sized church and this software does what we need it to do and is a great value for what we pay. If we have a question their customer support responds to us in minutes and solves our problem.

Cons

We honestly haven't used all of the features (i.e. kiosk check-in, pledge campaign, etc.) but at this point don't have any complaints.

Pros

User friendly. Does a variety of functions for our check-in for children, as well as print name tags.

Cons

Wish there was a dedicated app for it, which I think would make for an easier experience even though it works fine on a smart phone.

Pros

Ease of use. The layout is user friendly and intuitive. It is cost effective for small and large churches.

Cons

I get confused in the accounting portion, but I'm not a numbers person. Our budget team have no problems and find it both helpful and powerful.

Pros

It is very user friendly. Customer service is great. Keeping track of attendance of Sunday School and being able to print out regular guests on the weekly marking sheets is great.

Cons

Creating a report can be challenging.

Pros

Ease of use. Also it's ability to be used on many platforms. The software is able to send tasks amongst our staff and that is incredible. I love the ability to just type in a name and all their info is right at my fingertips.

Cons

I don't really see or have found much that I don't like with this software. I guess the only thing I don't like is the COO.

Pros

Very user-friendly, step by step instructions, technical support, the price is absolutely amazing for the service that's being offered

Cons

I love this software. I do not have complaints, I don't see where anything needs to be changed. This is a great tool for any church to use and grow with.

Pros

Support a real person, Just what else can I say this was the best thing for me.

Cons

Not one thing. Would have liked to use the email but for my use OK
This is the things i do not like about computer's

continuity with the past computer program. Wouldn't have to start over with a new church based or mission program.

Pros

If you have a concern your only a few keystrokes away from getting assistance and an answer to your inquiry. I first signed on to the Online version on a Saturday. The support staff wasn't working during the weekend. However, I received an email from one of the founders and developers of the program and received an email from support that my data had been received from my computer version and would be switched to their online program, she was able to help me reconcile my computer register to the on line register. She has assisted me for the past 2 weeks in adapting to the online program.

Cons

The computer version offers a full page format when you were entering giving donations or when in the Accounting section viewing the checkbook register. I've used the free computer program since 2013.

Ability to manage all aspects of church administration and life with access to our information from anywhere and controlled access for members.

Pros

Ease of use. Very forgiving of mistakes. Training of new users is very easy and all functions are straight forward and logical.

Cons

A bit weak on accounting features and integration of income/outgo to balance sheet. Still developing some features.