ChurchTrac Software


 

ChurchTrac software includes an array of tools for church leaders to manage people, groups, attendance, events, contributions and budgets.

ChurchTrac’s membership management module tracks contact data, baptisms, interactions and other notes for members, visitors and prospects. Search tools allow administrators to find individuals or families in the database, and create lists of people who meet custom search criteria—for example, members who enjoy acting or who have experience with grief counseling.

Additionally, members can be organized into various groups, such as small groups, committees and classes, and their communications and attendance related to those groups is tracked.

The giving module provides tools to record and track contributions, pledges, tithes and payments for other expenses, including camp registrations or books. Administrators can also print tax statements for individual contributors and create comprehensive reports for reconciliation and reporting purposes.

This system is available as either a cloud-based or on-premise solution.

 

ChurchTrac - Membership management
 
  • ChurchTrac - Membership management
    Membership management
  • ChurchTrac - Member profile
    Member profile
  • ChurchTrac - Pastoral notes
    Pastoral notes
  • ChurchTrac - Groups management
    Groups management
  • ChurchTrac - Attendance tracking
    Attendance tracking
  • ChurchTrac - Financial management
    Financial management
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Web browser (OS agnostic), Windows 2000, Windows 8

75 Reviews of ChurchTrac

 

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Software Advice Reviews (5)
More Reviews (70)

Showing 1-5 of 5

Jeremy from Portage Avenue Church
Specialty: Christian, Protestant
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2016

November 2016

ChurchTrac Online - good value for money, not perfect but does most of what you need to do

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We switched to this software from PowerChurch, which is old and outdated. The difference was huge. Compared to outdated software like that, this software is very easy and enjoyable to work with. However, I also tried out Breeze, which is significantly better than ChurchTrac from what I could see. Their pricing is a flat rate, however, so for a small church like ours ChurchTrac provided more value.

Pros

1) Very easy to use
2) A good amount of functionality
3) Above all, the price is better than other online options I found
4) Mobile website works quite well - the online functionality is a big plus for any church who is not already using an online database

Cons

I have not had the best experience with their support people. Getting our database integrated into ChurchTrac was a bit of a hassle, it took us a while to do as we are a smaller church without a ton of staff resources to dedicate to this. We were constantly losing access to the database because our free trial had ended and it was time to pay for a software that we weren't even sure we would use. They did always extend our trial but it was a hassle and I felt like we were under the gun for taking so long. The biggest thing was that at one point the support person made a significant mistake in what she communicated to me, and rather than apologizing for that mistake, she told me it would cost our church a fee to re-import the database. Eventually that charge was waived, but there was never any admission of that mistake or apology at all.

The software is also not very customizable for some features. In order to print tax receipts that look official and properly formatted, our accountant is having to download csv files and merge them together in Word.

Similarly the calendar isn't very usable, because you can't sync it with your mobile calendar app. To use the calendar on mobile you'd have to log in to the mobile website, which is a lot of extra steps for a common task. Instead we are using google calendars so that we can sync all of our calendars together and use our mobile calendar apps, and then we are syncing those calendars one way with the church trac calendar, and then printing it from Microsoft Outlook, cause that's the only software that seems capable of printing a readable calendar. This all took a lot of time to set up. But now it is working very nicely.

There should be a mobile app. I'm not usually one to use apps for something that can be done in a browser, but it would be nice to not have to constantly log in on your phone. An app could just stay logged in so that access is much quicker. I'm not sure if other database software like Breeze offers this option though.

Advice to Others

If you are a larger church (500+) I would go with Breeze. For smaller churches you will probably find that ChurchTrac is a much better value, but be prepared to spend a lot of time getting it set up if you are picky about how your tax receipts and calendars work.

 
 

Urylee from The House of Prayer
Specialty: Christian, Protestant

March 2016

March 2016

Best Church management software EVER!!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

It is so easy to use that I have not had to contact customer support for help. It does everything I need and more. I have been doing contributions and accounting for my church for the last 15 years. the program that i used for so many years before just wasnt working for me anymore. Most other programs that I found were so expensive that our small congregation could not afford it. i found Churchtrac last year and started using it this year. I am in heaven! and best of all, for our small congregation, it's free! Thank you Churchtrac!!!

Likes Least

Nothing! It does everything I need, and it has so many great features.

Recommendations

Just try it! from an accounting point of view, Churchtrac does it all!!

 
 

Ryan from Hudrant Church
Specialty: Christian, Protestant

October 2015

October 2015

Love ChurchTrac! Perfect tool for keeling up with your statistics!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

Easy to use. Perfect for getting information on your congregation. Using ChurchTrac is an easy way to keep attendance records. Tracking attendance makes it especially easy follow up with those you know were absent. I would highly recommend this product to any one looking to keep a strong and thorough church attendance database.

Likes Least

There is nothing that I do not like about ChurchTrac. It's a great resource.

Recommendations

Choose ChurchTrac. It's the best product of its kind.

 
 

Liz from Hydrantchurch
Specialty: Christian, Protestant

September 2015

September 2015

The best Church tracking webiste I have used

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

I have used tons of different data base systems, both online and off. This one is by the far the best one I have used. The customer support is top and the people truly care that you are able to do ministry to the best of your ability. I love the ease of use, and the quickness of many features including check in and attendance.

Likes Least

I have to say that the look of things like check in could be better. We are a church that may be small but like things to look excellent. The interface for the check in looks pretty old school, first website built look. I wish that it had a bit more customization as well.

Recommendations

Look for customer service ratings. Many of those big names out there do not offer the help and support that church trac does without paying big money for it. Also look for ease of use, you want your database system to work for you, not you for it.

 
 

Tim from Hydrant Church
Specialty: Christian, Protestant

September 2015

September 2015

We love Church Trac Online! BEST VALUE AROUND

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

We love this product. We use it for everything from kid check in on weekends to accounting and budget management. It is an incredible value...no where else do you get so much for so little. The customer service is incredible on top of all that too.

Likes Least

nothing, I love everything about it the online version of this software.

Recommendations

Go Online. It is the Best route to keep your entire team on the same page.

 
 
 
Showing 1-20 of 70

Henry from St Peter Lutheran Church

September 2017

September 2017

I found Church Trac 9 in an online search for an accounting software that the layman could use.

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Functionality

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Value for Money

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Value
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Too many to list.

Pros

I inherited a set of large books that tried to explain how to use the software my predecessor was issued. I struggled with them for six months or so, barely kept track of our income and expenses. I needed a system I could understand and put to use. Church Trac filled the bill; VERY reasonable and thorough in a direct method.
I didn't know about categories and taxable etc.; contributors annual report; pastor's salary, expenses, and gas mileage; member, visitor, child; attendance in each and every category. We have about fifty categories and can readily determine where our budget needs adjusting.
In as much as I make mistakes and/or can't figure out the obvious, the support group has been a tremendous help in a friendly, timely manner.

Cons

This software requires that you read about each of its attributes. Not mandatory, but I strongly suggest that you do.

Source: Capterra
 

Bob from Bridgeport Assembly of God
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2017

September 2017

This was a great experience. It is so easy to set up and use we love it!

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Value for Money

Ease-of-use
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This software helps us to spend less time doing the things we do every day and it actually helps us to do those things better then we could before.

Pros

The ease of use was a key feature. The clear directions for adding data and creating categories , funds and accounts made it a joy to set up and begin to use right away. There are many features that make ministry tracking easy.

Cons

I wish I could customize a financial report that has certain items that are not in the standard reports.

Source: Capterra
 

Robert from St. Stephens Baptist Church
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2017

September 2017

We're not the most tech-savvy church administrators, so Churchtrac Online is perfect for us.

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Functionality

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Value for Money

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Administering the people records for the members of our small church.

Pros

They offer the functions we need, the applications are straight-forward and simple, clear and concise.

Cons

A few of the special functions we'd like to be able to use, like email and text, are a little too costly.

Source: Capterra
 

Nina from Shift Today Ministries
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2017

September 2017

Our ministry team really enjoys ChurchTrac online and all the features they offer.

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Value for Money

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Pros

What we enjoy most is logging on and having all the features accessible to us in one location and that we are able to text our ministry partners and friends to keep them updated.

Source: Capterra
 

Randall from FBC Ben Wheeler

August 2017

August 2017

I have worked with several Church programs and I would chose Churchtrac over the others.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Quality
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We are tracking members and church directory. We are publishing our own directory.

Pros

This software uses secure https which makes me feel secure over the others that use unsecure connections. Also, they are making changes to enhance their product. I also like the ability to customize to fit our needs, which others do not give you that capability.

Source: Capterra
 

Jeff from First United Methodist Church, Hutchinson, Kansas
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2017

August 2017

Great church database software for any price, plus the price is quite affordable!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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My church is better organized and has saved money in the process.

Pros

ChurchTrac Online is a quality church database solution. It offers good solutions for varied needs-- not only membership and attendance tracking but also giving statements and even basic accounting and calendar. We have come to use nearly all of its features. Customer service is also very fast, responsive, and helpful. Plus, the yearly price is fantastic-- far lower than competing software packages that do only barely more.

Cons

As good as ChurchTrac Online is, I wouldn't quite call it a fully mature piece of software yet. It still lacks basic features such as robust attendance analysis or even having a way to view a member's attendance history for that matter. (It's worth noting that you can download most data as a spreadsheet to do your own analysis elsewhere.) The payroll feature is also very, very minimal. That said, I'm not complaining... it is remarkable what they are doing for the price point!

Source: Capterra
 

Philip from Open Bible Christian Center
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2017

August 2017

Everything I needed for less!

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Customer Support

Value for Money

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Pros

It's so easy to use. Up and running in 5 minutes. Very good customer support and it is a great value as well!

Cons

I don't really have any cons but they make you fill this out in the review so I will say that I wish when you clicked to edit the giving information you've just entered that it gave you more options to change more things.

Source: Capterra
 

James from Unitarian Universalist Church of Brevard
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2017

August 2017

Lousy. Tried Every Contact Method Possible Can't Get A Response.

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Absolutely nothing. Could not download trial - Error 501 Internal Server Error + 5 attempts on separate days. No responses to email, twitter, or facebook message. Useless and not worth any further attempts. Going with a completely different package.

Cons

We tried to get the trial and kept getting Error 501 Internal Server Error. Tried email, twitter, and facebook message - no response after a week + of trying to get a reply. Going with another package. Never looking back here.

Source: Capterra
 

Gordon from Cowichan Lake Baptist Church
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Excellent

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faster, easier and wonderful customer service

Pros

Ease of use and the wonderful customer support. Much faster than churchtrac 9. We are a small church and appreciate that we can now delete names without loosing our total number.

Cons

on the old churchtrac 9 - we could use the 'envelope' number for recording offerings but not on the on line version. This is not a major issue.

Source: Capterra
 

Roger from Lafayette Christian Reformed Church
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Very easy to setup the software. It is just right for small churches .

Ease-of-use

Functionality

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Low cost software for a small church. Easy to train the person who will do the bookkeeping. Payroll for our 4 employees is just right without a lot of features a large organization must have.

Pros

Web based is nice so you can have multiple users with passwords. Payroll setup was quite easy. The software insures that cash balances and fund balances are always in balance. You can correct mistakes easily even in prior months and reports have been prepared.

Cons

It would be nice to edit and customize the financial reports with headings, etc. The budget report is only year-to-date and it would be nice to have the option of month only as well as year-to-date. Also, for categories you can have subcategories but not sub-subcategories.

Source: Capterra
 

Shaun from Essex Gospel Community Church
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Always easy to use and great customer support!

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Pros

It's adaptable and customizable for the most part. Very easy to use and not a really large learning curve for new users to get familiar with using the software.

Cons

A few minor things that would be nice to have more customize control over, but nothing that "gets in the way" of using it.

Source: Capterra
 

Daniel from Fostoria Church Of God
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Accounting, giving, people tracking, kids church tracking, & much more that all churches can afford.

Ease-of-use

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The platform to handle our church finances with confidence and integrity.

Pros

Includes online giving, giving in general and it offers expense tracking. Many softwares will require you to upgrade to get more features. Churchtrac gives it all to you for a price that every ministry can afford. If your a small church, the software and price grows with you. And it's cloud based which means you can work on the platform from anywhere.

Cons

Does not offer text to give. And it does not automatically link to your online bank account. You have to download from your account and upload into the software.

Source: Capterra
 

Martin from The Rock Presbyterian Church, PCA

August 2017

August 2017

I have been very pleased with my use of ChurchTrac Online.

Ease-of-use

Functionality

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Value for Money

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Pros

The converting of our ChurchTrac 9 desktop version was seamless. My questions have been answered quickly and professionally. The staff at ChurchTrac have demonstrated a concern that I am completely satisfied and that my needs are being met.

Cons

I have only been using the on-line version for a month and haven't used all the features of the software. At this point I don't have any cons to report.

Source: Capterra
 

Anne from Faith Center Church
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

The simplicity of Church Trac and its efficiency to keep records is phenomenal!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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The accountability of church finances at our fingertips, and the ease of comparing everything with our bank accounts.

Pros

The ease of using all the features to do bookkeeping, and the Church Trac online user guide and step by step instructions made it so easy to set up our accounting system by myself. The online support team was also very quick in helping resolve problems I had.

Cons

I have no complaints. I was given the program by a supervisor back in Sept 2016, and I had to learn on my own and through Online support the ease of step by step instructions made it easy to do. I feel very confident in using this program.

Source: Capterra
 

Lee Ann from Kirk O' the Isles Presbyterian Church
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

Great program, easy to learn. Support is the BEST, friendly, fast and PATIENT!

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Ease of use, fast support. All my church "items" in one program.

Pros

It is easy to learn, simple to use. Contributions super easy to record. So happy with the accounting and payroll features.

Cons

I am not accounting savvy. Setting up categories, funds and payroll is difficult for me, you should probably have an accounting person helping you. If you set up correctly, you're good to go.

Source: Capterra
 

Pamela from Flint Hills Christian Church
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

We've been with this program since early in their beginning. The continue to make improvements.

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Value for Money

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Pros

Attendance features and directory input ease. Their customer service has fast response time.
They are continually making improvements.

Cons

The Directory options for printing are limited. We would like to create a pictorial directory and the lines are limited. We have families with 4 or more children and you can't list them all. There are only 4 columns to include. Can only list very limited information. Not helpful for a print directory.

Source: Capterra
 

Diane from Calvary Baptist Church Flora,Il
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2017

July 2017

Very intuitive . Very easy for an computer illiterate person to use.

Ease-of-use

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Ease of use. I can easily track all contributions and expenditures. I am vary computer illiterant, but still feel very comfortable using your program.

Pros

Very good customer service
Easy to get up and going. You do Not need to set up all the features to begin using program. Does NOT use double entry bookkeeping.

Cons

Screens a little bit busy. When I take the time and really study the screen, I get lots of great informtion. Love the Bible verses.

Source: Capterra
 

Paul from Licking A/G

June 2017

June 2017

Software works great for our small church at a great price.

Ease-of-use

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Value for Money

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Pros

Ease of use, price, and features. This software (especially the accounting side) is very easy for my team to use and keep the church finances up-to-date.

Cons

Checkin system seems a little dated but still usable. Overall the software works as intended. The design is not as pretty or catchy as others but does not effect the overall value of the product.

Source: Capterra
 

Joy from NORTH OAKS BAPTIST CHURCH
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2017

June 2017

ChurchTrac is so much easier to use than our previous church management program!

Ease-of-use

Functionality

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Value for Money

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Saved time, effort, and duplication of effort. Improved communications. Ease of use.

Pros

This program has saved a lot of administrative time when compared to our previous software because it is so fast and easy to use and has built in reporting functions. . Another huge benefit has been the ability to allow access to the multiple layers of church staff and congregation. This has helped communications tremendously without needing to prepare and send out reports, and has eliminated the need for duplicate efforts in some areas. We have not implemented all of ChurchTrac's functions yet, but look forward to continuing benefits from using this program.

Cons

The calendar system is okay, but doesn't have full functionality like Microsoft Outlook's calendar system. That can be an issue with churches like ours that rely heavily upon a calendar system. However, ChurchTrac has been delightfully receptive about suggestions for future improvements which will greatly improve user experience.

Source: Capterra
 

Lynette from Galilee Baptist Church

June 2017

June 2017

Really like ChurchTrac

Ease-of-use

Functionality

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Value for Money

Ease-of-use
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Quality
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Support

Easy to explain to other users on our staff

Pros

We started using ChurchTrac in February 2017 and have found it easy to use and the customer service is great!

Cons

The only con we were able to see is that on the financial side of ChurchTrac payroll updates are not available.

Source: Capterra
 
 
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