ChurchTrac Software

Too many to list.

Pros

I inherited a set of large books that tried to explain how to use the software my predecessor was issued. I struggled with them for six months or so, barely kept track of our income and expenses. I needed a system I could understand and put to use. Church Trac filled the bill; VERY reasonable and thorough in a direct method.
I didn't know about categories and taxable etc.; contributors annual report; pastor's salary, expenses, and gas mileage; member, visitor, child; attendance in each and every category. We have about fifty categories and can readily determine where our budget needs adjusting.
In as much as I make mistakes and/or can't figure out the obvious, the support group has been a tremendous help in a friendly, timely manner.

Cons

This software requires that you read about each of its attributes. Not mandatory, but I strongly suggest that you do.

This software helps us to spend less time doing the things we do every day and it actually helps us to do those things better then we could before.

Pros

The ease of use was a key feature. The clear directions for adding data and creating categories , funds and accounts made it a joy to set up and begin to use right away. There are many features that make ministry tracking easy.

Cons

I wish I could customize a financial report that has certain items that are not in the standard reports.

Administering the people records for the members of our small church.

Pros

They offer the functions we need, the applications are straight-forward and simple, clear and concise.

Cons

A few of the special functions we'd like to be able to use, like email and text, are a little too costly.

Pros

What we enjoy most is logging on and having all the features accessible to us in one location and that we are able to text our ministry partners and friends to keep them updated.

We are tracking members and church directory. We are publishing our own directory.

Pros

This software uses secure https which makes me feel secure over the others that use unsecure connections. Also, they are making changes to enhance their product. I also like the ability to customize to fit our needs, which others do not give you that capability.

My church is better organized and has saved money in the process.

Pros

ChurchTrac Online is a quality church database solution. It offers good solutions for varied needs-- not only membership and attendance tracking but also giving statements and even basic accounting and calendar. We have come to use nearly all of its features. Customer service is also very fast, responsive, and helpful. Plus, the yearly price is fantastic-- far lower than competing software packages that do only barely more.

Cons

As good as ChurchTrac Online is, I wouldn't quite call it a fully mature piece of software yet. It still lacks basic features such as robust attendance analysis or even having a way to view a member's attendance history for that matter. (It's worth noting that you can download most data as a spreadsheet to do your own analysis elsewhere.) The payroll feature is also very, very minimal. That said, I'm not complaining... it is remarkable what they are doing for the price point!

Pros

It's so easy to use. Up and running in 5 minutes. Very good customer support and it is a great value as well!

Cons

I don't really have any cons but they make you fill this out in the review so I will say that I wish when you clicked to edit the giving information you've just entered that it gave you more options to change more things.

Absolutely nothing. Could not download trial - Error 501 Internal Server Error + 5 attempts on separate days. No responses to email, twitter, or facebook message. Useless and not worth any further attempts. Going with a completely different package.

Cons

We tried to get the trial and kept getting Error 501 Internal Server Error. Tried email, twitter, and facebook message - no response after a week + of trying to get a reply. Going with another package. Never looking back here.

faster, easier and wonderful customer service

Pros

Ease of use and the wonderful customer support. Much faster than churchtrac 9. We are a small church and appreciate that we can now delete names without loosing our total number.

Cons

on the old churchtrac 9 - we could use the 'envelope' number for recording offerings but not on the on line version. This is not a major issue.

Low cost software for a small church. Easy to train the person who will do the bookkeeping. Payroll for our 4 employees is just right without a lot of features a large organization must have.

Pros

Web based is nice so you can have multiple users with passwords. Payroll setup was quite easy. The software insures that cash balances and fund balances are always in balance. You can correct mistakes easily even in prior months and reports have been prepared.

Cons

It would be nice to edit and customize the financial reports with headings, etc. The budget report is only year-to-date and it would be nice to have the option of month only as well as year-to-date. Also, for categories you can have subcategories but not sub-subcategories.

Pros

It's adaptable and customizable for the most part. Very easy to use and not a really large learning curve for new users to get familiar with using the software.

Cons

A few minor things that would be nice to have more customize control over, but nothing that "gets in the way" of using it.

The platform to handle our church finances with confidence and integrity.

Pros

Includes online giving, giving in general and it offers expense tracking. Many softwares will require you to upgrade to get more features. Churchtrac gives it all to you for a price that every ministry can afford. If your a small church, the software and price grows with you. And it's cloud based which means you can work on the platform from anywhere.

Cons

Does not offer text to give. And it does not automatically link to your online bank account. You have to download from your account and upload into the software.

Pros

The converting of our ChurchTrac 9 desktop version was seamless. My questions have been answered quickly and professionally. The staff at ChurchTrac have demonstrated a concern that I am completely satisfied and that my needs are being met.

Cons

I have only been using the on-line version for a month and haven't used all the features of the software. At this point I don't have any cons to report.

The accountability of church finances at our fingertips, and the ease of comparing everything with our bank accounts.

Pros

The ease of using all the features to do bookkeeping, and the Church Trac online user guide and step by step instructions made it so easy to set up our accounting system by myself. The online support team was also very quick in helping resolve problems I had.

Cons

I have no complaints. I was given the program by a supervisor back in Sept 2016, and I had to learn on my own and through Online support the ease of step by step instructions made it easy to do. I feel very confident in using this program.

Ease of use, fast support. All my church "items" in one program.

Pros

It is easy to learn, simple to use. Contributions super easy to record. So happy with the accounting and payroll features.

Cons

I am not accounting savvy. Setting up categories, funds and payroll is difficult for me, you should probably have an accounting person helping you. If you set up correctly, you're good to go.

Pros

Attendance features and directory input ease. Their customer service has fast response time.
They are continually making improvements.

Cons

The Directory options for printing are limited. We would like to create a pictorial directory and the lines are limited. We have families with 4 or more children and you can't list them all. There are only 4 columns to include. Can only list very limited information. Not helpful for a print directory.

Ease of use. I can easily track all contributions and expenditures. I am vary computer illiterant, but still feel very comfortable using your program.

Pros

Very good customer service
Easy to get up and going. You do Not need to set up all the features to begin using program. Does NOT use double entry bookkeeping.

Cons

Screens a little bit busy. When I take the time and really study the screen, I get lots of great informtion. Love the Bible verses.

Pros

Ease of use, price, and features. This software (especially the accounting side) is very easy for my team to use and keep the church finances up-to-date.

Cons

Checkin system seems a little dated but still usable. Overall the software works as intended. The design is not as pretty or catchy as others but does not effect the overall value of the product.

Saved time, effort, and duplication of effort. Improved communications. Ease of use.

Pros

This program has saved a lot of administrative time when compared to our previous software because it is so fast and easy to use and has built in reporting functions. . Another huge benefit has been the ability to allow access to the multiple layers of church staff and congregation. This has helped communications tremendously without needing to prepare and send out reports, and has eliminated the need for duplicate efforts in some areas. We have not implemented all of ChurchTrac's functions yet, but look forward to continuing benefits from using this program.

Cons

The calendar system is okay, but doesn't have full functionality like Microsoft Outlook's calendar system. That can be an issue with churches like ours that rely heavily upon a calendar system. However, ChurchTrac has been delightfully receptive about suggestions for future improvements which will greatly improve user experience.

Easy to explain to other users on our staff

Pros

We started using ChurchTrac in February 2017 and have found it easy to use and the customer service is great!

Cons

The only con we were able to see is that on the financial side of ChurchTrac payroll updates are not available.