ChurchTrac Software


 

ChurchTrac software includes an array of tools for ministries and religious institutes to manage people, groups, attendance, events, contributions and budgets.

ChurchTrac’s membership management module tracks contact data, baptisms, interactions and other notes for members, visitors and prospects. Search tools allow administrators to find individuals or families in the database and create lists of people who meet custom search criteria.

Additionally, members can be organized into various groups, such as small groups, committees and classes, and their communications and attendance related to those groups are tracked.

The giving module provides tools to record and track contributions, pledges, tithes and payments for other expenses, including camp registrations or books. Administrators can also print tax statements for individual contributors and create comprehensive reports for reconciliation and reporting purposes.

This system is available as either a cloud-based or on-premise solution. It is offered on a tiered pricing system based on the number of users.

 

ChurchTrac - Membership management
 
  • ChurchTrac - Membership management
    Membership management
  • ChurchTrac - Member profile
    Member profile
  • ChurchTrac - Pastoral notes
    Pastoral notes
  • ChurchTrac - Groups management
    Groups management
  • ChurchTrac - Attendance tracking
    Attendance tracking
  • ChurchTrac - Financial management
    Financial management
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

105 Reviews of ChurchTrac

 

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Software Advice Reviews (5)
More Reviews (100)

Showing 1-5 of 5

Jeremy from Portage Avenue Church
Specialty: Christian, Protestant
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2016

November 2016

ChurchTrac Online - good value for money, not perfect but does most of what you need to do

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We switched to this software from PowerChurch, which is old and outdated. The difference was huge. Compared to outdated software like that, this software is very easy and enjoyable to work with. However, I also tried out Breeze, which is significantly better than ChurchTrac from what I could see. Their pricing is a flat rate, however, so for a small church like ours ChurchTrac provided more value.

Pros

1) Very easy to use
2) A good amount of functionality
3) Above all, the price is better than other online options I found
4) Mobile website works quite well - the online functionality is a big plus for any church who is not already using an online database

Cons

I have not had the best experience with their support people. Getting our database integrated into ChurchTrac was a bit of a hassle, it took us a while to do as we are a smaller church without a ton of staff resources to dedicate to this. We were constantly losing access to the database because our free trial had ended and it was time to pay for a software that we weren't even sure we would use. They did always extend our trial but it was a hassle and I felt like we were under the gun for taking so long. The biggest thing was that at one point the support person made a significant mistake in what she communicated to me, and rather than apologizing for that mistake, she told me it would cost our church a fee to re-import the database. Eventually that charge was waived, but there was never any admission of that mistake or apology at all.

The software is also not very customizable for some features. In order to print tax receipts that look official and properly formatted, our accountant is having to download csv files and merge them together in Word.

Similarly the calendar isn't very usable, because you can't sync it with your mobile calendar app. To use the calendar on mobile you'd have to log in to the mobile website, which is a lot of extra steps for a common task. Instead we are using google calendars so that we can sync all of our calendars together and use our mobile calendar apps, and then we are syncing those calendars one way with the church trac calendar, and then printing it from Microsoft Outlook, cause that's the only software that seems capable of printing a readable calendar. This all took a lot of time to set up. But now it is working very nicely.

There should be a mobile app. I'm not usually one to use apps for something that can be done in a browser, but it would be nice to not have to constantly log in on your phone. An app could just stay logged in so that access is much quicker. I'm not sure if other database software like Breeze offers this option though.

Advice to Others

If you are a larger church (500+) I would go with Breeze. For smaller churches you will probably find that ChurchTrac is a much better value, but be prepared to spend a lot of time getting it set up if you are picky about how your tax receipts and calendars work.

 
 

Urylee from The House of Prayer
Specialty: Christian, Protestant

March 2016

March 2016

Best Church management software EVER!!

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Likes Best

It is so easy to use that I have not had to contact customer support for help. It does everything I need and more. I have been doing contributions and accounting for my church for the last 15 years. the program that i used for so many years before just wasnt working for me anymore. Most other programs that I found were so expensive that our small congregation could not afford it. i found Churchtrac last year and started using it this year. I am in heaven! and best of all, for our small congregation, it's free! Thank you Churchtrac!!!

Likes Least

Nothing! It does everything I need, and it has so many great features.

Recommendations

Just try it! from an accounting point of view, Churchtrac does it all!!

 
 

Ryan from Hudrant Church
Specialty: Christian, Protestant

October 2015

October 2015

Love ChurchTrac! Perfect tool for keeling up with your statistics!

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N/A
Likes Best

Easy to use. Perfect for getting information on your congregation. Using ChurchTrac is an easy way to keep attendance records. Tracking attendance makes it especially easy follow up with those you know were absent. I would highly recommend this product to any one looking to keep a strong and thorough church attendance database.

Likes Least

There is nothing that I do not like about ChurchTrac. It's a great resource.

Recommendations

Choose ChurchTrac. It's the best product of its kind.

 
 

Liz from Hydrantchurch
Specialty: Christian, Protestant

September 2015

September 2015

The best Church tracking webiste I have used

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Likes Best

I have used tons of different data base systems, both online and off. This one is by the far the best one I have used. The customer support is top and the people truly care that you are able to do ministry to the best of your ability. I love the ease of use, and the quickness of many features including check in and attendance.

Likes Least

I have to say that the look of things like check in could be better. We are a church that may be small but like things to look excellent. The interface for the check in looks pretty old school, first website built look. I wish that it had a bit more customization as well.

Recommendations

Look for customer service ratings. Many of those big names out there do not offer the help and support that church trac does without paying big money for it. Also look for ease of use, you want your database system to work for you, not you for it.

 
 

Tim from Hydrant Church
Specialty: Christian, Protestant

September 2015

September 2015

We love Church Trac Online! BEST VALUE AROUND

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Likes Best

We love this product. We use it for everything from kid check in on weekends to accounting and budget management. It is an incredible value...no where else do you get so much for so little. The customer service is incredible on top of all that too.

Likes Least

nothing, I love everything about it the online version of this software.

Recommendations

Go Online. It is the Best route to keep your entire team on the same page.

 
 
 
Showing 1-20 of 100

Phyllis from Caldwell Chapel AME Zion Church

February 2018

February 2018

I have used Churchtrac for years. GREAT!!

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I can keep up with my members contributions, names, ages, address, phone #'s, birthdates, & end of the year contributions & make reports on each category.
I am a retired county Tax office Real Estate worker of 30 years.

Pros

It's ease of understanding. It's like it was developed just for me. It's dependable. I am not that computer minded but I can get through the fields and get done what I need done in no time & get reports run for meetings. Its great!! The end of year contributions help that the program does for me is a lifesaver for me. It makes it worthwhile what my church pays for it. I do the monthly birthdate list, it is a great help.

Review Source: Capterra
 

Leroy from New Elizabeth AME Church

February 2018

February 2018

I've used ChurchTrac for several years. I love it's flexiblity and ease of use.

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Easy data entry, data manipulation, and report generation

Pros

ChurchTrac's design is well thought out. It covers most of our needs, is reliable and very easy to use. It's a database that offer's standard and customized reports which is important to our church. Their support team is first rate. They are very customer focused. Their team has been there for me from start up to today. ChruchTrac offers great value for it's cost.

Cons

I think most databases have some limitations. You can't have everything. My issues are small and there are work aroundsfor them.

Review Source: Capterra
 

Philip from SOLUM Community Transformation Initiative
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

Powerful. Easy. Intuitive. Supportive for the small church.

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The ability to grow the church plant and keep track of all the people we reach is phenomenal. The pricing helps us get the job done.

Pros

The connection of the giving, accounting, people, activities all woven together make it perform like a full featured software. Easy to teach others to work with us. Priced by people needing to track.

Cons

Suggest a rework of the normalization field for the base database. You cannot enter more than one person with the same name. This conflicts regularly as we reach many people and come against that limitation too often.

Review Source: Capterra
 

Joni from First Advent Christian Church

February 2018

February 2018

I have been using this for exactly 2 weeks. The learning curve was nearly negligible.

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Pros

Easy to navigate between screens. Completely user friendly. A great report selection that covers all generally accepted accounting practices. Bonus - a terrific support staff that gets back to you quickly with answers/solutions.

Review Source: Capterra
 

Ed from houseofpraise

February 2018

February 2018

I have been very impressed with the functionality and ease of use of ChurchTrac.

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Pros

Easy to learn, intuitive, and very affordable. The functionality is on par with other management softwares costing much more. The staff has always been very prompt in providing help when needed.

Review Source: Capterra
 

Jose from MCM

January 2018

January 2018

Great for small churches

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So easy to plan everything for my church!

Pros

Our church uses several programs but we've found ChurchTrac to be the one we use most. It's easy to use and very fair pricing.

Cons

Sometimes there are app issues on my phone. It may be an issue with my mobile device but does require the occasional restart

Review Source: Capterra
 

Pamela from Hoffman United Methodist Church
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

Customer Support was always quick to respond.

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Better tracking of people who are missing, so they don't fall through the cracks and get missed.

Pros

I mostly use it for tracking attendance and people. It does a good job of this. I also use the "notes" system to track correspondence with members.

Cons

Custom Reports are a bit awkward. Also, in the online version, I have not been able to track an individual's attendance percentage as was possible in the software version. Awaiting a response from Support.

Review Source: Capterra
 

Nita from Prevailing Purpose

January 2018

January 2018

ChurchTrac is a user friendly, efficient program to use for any size church. We LOVE it!

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Out of any program we researched before trying this had exactly what we were looking for and needed to keep and maintain records.

Pros

Customer service people quickly respond with detailed instructions, but from the people and group profiles to logging in the weekly giving, accounting or simply printing the end of year giving statements...learning curve to access or input data was fabulous!

Review Source: Capterra
 

Barbara from Door To Hope Church
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

Great Asset for our small church.

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The ability to successfully adapt to the function of Church Treasurer with no accounting experience.

Pros

I have served as Church Secretary for about 8 years, but this is my first year as Secretary/Treasurer. I am not usually an accounting person, so I was very anxious re: getting it right. I did some research as I was not comfortable using our previous system through Quickbooks. I have found this program to be invaluable and very intuitive. We use the entire system. Just finished Annual Reports and Contribution Statements with good success. I have just begun to use the Voice Message system and it has been so helpful. Questions are easy to either find a ready answer or the Support Ticket system is generally answered in a couple hours. I have not utilized the method through Twitter. There are still many features I have not yet taken advantage of, but I likely will as I become more accustomed to the system.

Cons

Inability to easily format reports and/or add clarifying information. I do use a PDF Editor with some success. I would like to be able to use my own spacing/fonts as reports are fairly plain. I wish there was a feature where more of the "Secretary" function was included. It would be wonderful to be able to do both positions on this software-ie the ability to create/edit 'Word' documents.

Review Source: Capterra
 

Alice from Beaver United Church of Christ
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

We have used ChurchTrac Online for a year to record church offerings and generate reports

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Easy tracking and reports for a low price

Pros

The web app is very easy to use. Everyone likes it, even people who aren't comfortable with new software. Reports generate very quickly. Prompt technical support. Excellent value for the money. Highly recommended.

Cons

A couple of minor glitches in the user interface: 1) sometimes a pulldown menu selection doesn't "take" and you have to select again; 2) occasionally the software hangs while waiting for response from the server, so you have to re-enter a donation.

Review Source: Capterra
 

Tommy from PromiseLand Church of Sherman
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2018

January 2018

Easy to use software that allows us to manage the resources entrusted to us as a Church.

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360 accounting, member management, communication & growth tracking per member/guest, giving management, fund management, streamline budgeting and financial reports, member text to give, recurring giving, I can go on and on we are very pleased with this software and the company they stand behind their product and offer amazing support even if you make mistakes they are there to help you correct them. I tell all of my ministry friends about Chruchtrac. We are relatively a small church with a limited staff but having ChurchTrac in our corner empowers us to function wiser and be more effective.

Pros

imple to use and everything we needed to accurately track expenses, giving, and payroll as well as budget and financial statements. The customer service and support is unsurpassed. Not only that but when you do reach out they treat you with respect every step of the way without making you feel inferior due to your lack of knowledge or understanding in accounting or technology. Volunteers have really enjoyed using the program which makes life easy all the way around and it is by far less expensive than a lot of the other "names" out there... you will not regret utilizing this software/program for your church or nonprofit's needs.

Cons

There is no application for mobile use; however, the site adjusts perfectly to every device I have logged in from. The text to give function works once your member goes to the member site on your website and gets it set up. It would be better if any person could text to a specific # to Text N Give but overall it is still amazing that you get all of this functionality for the cost and top notch support!

Review Source: Capterra
 

Ronnie from Lakewood Church of the Brethren

January 2018

January 2018

Just got started using this program and are happy with it.

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Pros

They have good help to get you up and running and so far it has been easy to use. For a small church with volunteer help it is a good selection.

Review Source: Capterra
 

Friede from Dimensions Ministries

December 2017

December 2017

I only used this program for two weeks now and had many questions. Customer Support was excellent!!!

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I only used this program for two weeks now and had many questions. So far I like the interaction with some screens and look forward to learning more in time.

Review Source: Capterra
 

Richard from Sand Lake Chapel

December 2017

December 2017

Well satisfied with the program

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Pros

Economical accounting program for a small church. Also using the membership page that has ability to create fields. Easy to add users. Support is good - questions answered promptly with a support ticket. You can also use the Tweeter thing if you're into it.

Cons

Preferred the previous to online version of accounting reports, especially a month by month report. Also, the previous version you worked off-line and then uploaded to server. Entering data was fast. With the online version, when you make an entry, it immediately uploads which takes a couple of seconds before you can get to the next item. In other words sluggish. Maybe there's a way to overcome this, but since we don't have a lot of entries each month (accounting) I haven't pursued. The trial version should help you decide if this is program for you.

Review Source: Capterra
 

Nancy from Trinity Episcopal Church
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2017

November 2017

Finally, a program all in one place to keep members and accounting info.

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It's organized in a way that seems intuitive. It's specifically for churches - not for-profit companies. It keeps track of information that I keep track of like giving, pledges, members, bills paid, account balances, special funds, categories for accounting purposes - and sub-categories, etc. It's easy to correct most mistakes I make without throwing the whole program into a tizzy. AND, the price is reasonable. It's fairly priced based on the number of members the church has.

Pros

I love that I can keep track of members and their contact info, and if I want, I can keep track of baptisms, marriages, confirmation all in the contact info. I love the ease of keeping track of actual giving, while at the same time keeping track of next year's pledges. The accounting part of the program is a little extra, but well worth it. The help pages are incredibly helpful, but when I don't understand their explanation, I can fill out a "support ticket" which is an email to their support team. I get my answer the same day-usually in a couple hours. And this program makes sense to me - a non-accountant. Quickbooks is too complicated for my right brain.

Cons

Right now I'm struggling with setting up payroll. I just haven't had the time to get a hold of support yet.

Review Source: Capterra
 

Billy from Morningside Baptist Church

November 2017

November 2017

Great product for churches at a very affordable price.

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Ease of use. The ability to quickly enter just the information that our smaller church need, and being able to create custom fields for what we need.

Pros

The software allows us to do just what we want to do in tracking our membership. We are able to create custom fields as we need them, and don't have to try to fit into a pre conceived mold.

Review Source: Capterra
 

Kim from Valley Baptist Church
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2017

November 2017

I'm a new user and I found the ticket system to be extremely helpful.

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a new way to track things for our church rather than many spreadsheets

Pros

Intuitive. I am teaching myself. Though I would prefer a paper manual rather than a help button for each screen, I now know I can make a ticket to help me organize my thoughts or what I am trying to do.

Cons

Still unsure about how to do some things and wish that we could select a person and tell in 1 shot what classes they took via a report. I do also wish there was a best practice aid, so that I could explain what we'd like to do and then get some ideas on how to go about doing it.

Review Source: Capterra
 

Dori from Living Waters Assembly of God

November 2017

November 2017

Being new to ChurchTrac It has been pretty easy to figure out. I love the ease of using the software

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Pros

Ease of use and the support is great. I also like that there is YouTube videos on how to use the software! We used Quick Books but ChurchTrac is much easier to use for accounting purposes. Keep track of people is much easier than Roll Call. Data Entry is easy and it even has a payroll set up. You can do budgets and other things too. This software is great for any size church and anyone can use it. Great tutorials too.

Cons

I haven't really found anything I didn't like. Sometimes the reports are hard for me to understand like which ones to use for meetings and such but that's because I am an administrative assistant and not usually the treasurer!

Review Source: Capterra
 

James from Stopover Church of God

November 2017

November 2017

So far it has been a great experience. I have been using it for about a month.

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Pros

We are a small congregation, less than 80 members. We were looking for a software that we could used to keep track of members, their information, accounting and tracking our income, but the price of most software was out of our reach. Churchtrac was affordable and we went with it. Thanks for making a software affordable for small churches.

Cons

I guess what I have found so far, is the congregation access page, that members are unable to update their profile pic to what they wish.

Review Source: Capterra
 

Margaret from Grace Anglican Church, Edgeworth

October 2017

October 2017

Our bishop suggested ChurchTrac for us as a new parish in the diocese.

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Pros

Grace Anglican Church in Edgeworth is a new church in the diocese. We have had to start at the beginning with our financial accounting and tracking our congregation. ChurchTrac has been very easy to use and has really helped us get organized. Having different levels of access make it helpful for pastor, treasurer, staff and volunteers. When our new priest came in September, he found the people page with photos very helpful. We are still in the process of learning all that the program can do. When we have needed help, the response from ChurchTrac team has been very good with a quick, understandable reply. Another big plus is the access online which makes the data available by entering the username and password on any computer. Overall our experience with ChurchTrac has been very positive. I have already recommended it to another church in the area.

Cons

The inability to customize the accounting reports is frustrating. The data can be downloaded into a spreadsheet, but that requires much more work to make presentable. It would be helpful to be able to change column width and headings for some of these reports within the program.

Review Source: Capterra
 
 
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