About Elexio Community

Elexio church management software (ChMS) is simple, easy to use, and integrated, giving you a whole church management system at your fingertips.

Elexio ChMS will help your church: -Access church information from any device, anywhere, and at any time -Communicate with your members via text, email and voicemail -Create smart reports and dashboards to track attendance and contribution trends -Leverage automated workflows to prevent church attenders from falling through the cracks -Manage church events and reservations with an integrated calendar -Coordinate your worship services with WorshipPlanning, included at no extra charge -Schedule volunteers for all your classes and events -Gather information on registrations through online forms

And with integrated...


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Supported Operating System(s):

Web browser (OS agnostic)

120 Reviews of Elexio Community

Average User Ratings

Overall

4.18 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(54)

54

4 stars

(42)

42

3 stars

(19)

19

2 stars

(2)

2

1 stars

(3)

3

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 120 results

March 2018

Anonymous

Verified Reviewer

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

March 2018

So easy to search for church members, register for events, and give donations

Our church is so well connected. We're able to see the directory, manage our giving, and register for events. As a church administrator, this software is also simple to use on the back end.

Pros

I love how easy this software is to use. You can quickly see what options your church has to interact, and as a church member who has used this software on the back-end, it's also easy to set up events and options for users.

Cons

It can sometimes be buggy on the user side, I've had it freeze up when trying to log in or register, but a simple refresh fixes it.

Response from Elexio

Replied April 2018

Thank you so much for your feedback. We'll make sure the team gets your notes around the platform. Looking forward to the opportunity to continue serving you.

June 2020

Keturah from Sar Shalom Synagogue

Company Size: 2-10 employees

Industry: Events Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

June 2020

Elexio has been an asset to our Synagogue

The former database I was using for ministry support was pretty outdated. We are considered by some a small congregation so outdated seemed ok. The reason why I first decided to make the change to Elexio was to utilize children's check in feature. However, that is just a small feature compared to how it has helped me streamline the office here. Our giving has gone up since initiating this product. I feel more confident that there will be less or no glitches in reprots. The customer service is excellent and the training has been very helpful

Pros

It makes my job much easier. It has helped encourage giving by our members which is very important. I have a greater ease of accessing important information. It has been a time saver for me when I do our weekly giving reports.

Cons

it is pretty easy to work with but some areas can be a little tricky. The support team is amazing and makes even the tricky parts make sense and they get me going again. What I like least isn't so much about the software but more about the training video's. Some are very long. I would prefer 30 minute segments. longer video's are difficult to sit through and can be a bit boring.

Reasons for Choosing Elexio Community

It was recommended. I sat through an initial webinar about the product explaining benefits etc and was sold on it.

Reasons for Switching to Elexio Community

because church pro is very outdated. I also found while doing year end reports that there was some inaccuracies. It doesn't look good when a member comes to you and says I gave this and that to this or that fund and while the amounts are right the funds were not even when I check to see if they were logged correctly. We also wanted a more updated system in particular we wanted something that would benefit children's check in. I went with Elexio partly because the church that we purchased our building from had used it and recommended it.

September 2016

Troy from New Hope Christian Church

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

1.0

Value for money

2.0

Customer support

2.0

Functionality

5.0

September 2016

Not the best for Children's Ministry

So far, I am not fond of Elexio. Here is why: 1. poor contrast makes it hard to see and you can't enlarge the size of text. Very bad for those who need help seeing like myself. 2. I asked tech support about the above issue about 9 months ago. have not heard back and nothing done. 3. no mac support. 4. Our system constantly has errors and break downs. I have lost the trust of my parents as a result. people don't like using a system that does not work. This is a MAJOR problem I have with elexio. 5. I don't like the records being kept off site. that requires trust in an internet connection, which as been the cause of some of our reliability issues. I can back up our system here. no need for elexio's help with that 6. The system is not user intuitive so getting things done is hard and requires watching lots of tech videos - if you can find the right one. Things that are added to files seem are put in the wrong field because fields are so poorly marked with confusing computer tech language. elexio needs to learn from Mac. Make it easy enough you don't need ton of training to use it. 7. A positive: Elexio does do a lot. Everything from financial giving, to room management to check in. Can't knock the functionality. They have thought of everything. 8. The stickers do not stay on the child and the name tags you can get are limited by the printer type you can use with elexio. You can't print in color and the look of the print out tags by 'KidCheck' are more pleasing to the eye than by elexio. my people miss essential info on the name tags cause they are hard to see and just not pleasing to the eye. My conclusion is that I want to give elexio a fair shake, but I have lost credibility with families. A security system that relies on a computer system needs that computer system to work 100% of the time. Elexio does not. We are a church. I need the system work on the computers I have, not the computers and printers I have to buy special just so they will work with elexio. I have spent a year working with our computer department at our church to resolve these isses, but in the past month we have had 5 service times where there were errors throughout the service that rendered most if not all of the people to not be able to check in correctly. If I cant' resolve this in the next month I will be recommending we switch to new software and use something different for each area (facility, giving, check in).

Pros

Elexio does a lot, from giving, to room management, to communication and check in and more.

Cons

See previous email. Quite a few

Response from Elexio

Replied January 2017

Thanks for sharing here, Troy. We are dedicated to helping you find the best solution for your needs. We have actually launched a brand new church management platform (Community ChMS) that has a keen focus on ease-of-use. Still has all the things you loved before: Check in (now with proximity app), room reservation, and contribution data, but now in a way that you can hit the ground running. Feel free to reach out to a team member by calling (888) 997-9947 Ext. 1 to get a demo and take a look. It is definitely ready for you to use this Sunday! :) In all seriousness, thanks for sharing here and we look forward to being able to serve you with the next generation of ELEXIO solutions.

June 2020

Bryan from Roanoke Mennonite Church

Company Size: 2-10 employees

Industry: Religious Institutions

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2020

A System That Connects

Pros

Being able to easily search for specific people by location, relationship, and standing is so helpful. The integration with our website, customizable fields, and ease of automated processes makes Elexio Database a no brainer.

Cons

While there are always features in any program that could be added, Elexio does a good job of listening to its clients about which ones take priority over others. I could always use even more customizable fields to more narrowly define people in searches.

Reasons for Switching to Elexio Community

Elexio was easier to use, had more user friendly abilities, and the integration it offered far surpassed what we had been using.

April 2020

Shawna from College Heights Baptist Church

Company Size: 2-10 employees

Industry: Religious Institutions

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

5.0

Functionality

4.0

April 2020

Elexio/Shelby Financials for a small/medium church

The Elexio church management side is absolutely wonderful. It is so easy to use, makes sense and reports are clicks away. The few struggles we've had with initial set up on the accounting side are outweighed by the program itself and the top notch customer service. I have said that some day when I have this program mastered maybe I'll apply to be product support for this company.

Pros

The Elexio donor statements themselves and the ease of use to print them are by far my favorite features. After learning to use Shelby financials, it is easy and thorough. There was a learning curve from what our old software was difficult but now that I've got it, I really like it. Reports are greatly improved and much easier for deacons to read.

Cons

I felt that the transition between our former accounting program and this new program did not go well. I did not feel there enough included training hours to ask questions all the questions. A once a year national conference for training is offered but the travel expenses are cost prohibitive for a smaller Alaskan church.

Reasons for Choosing Elexio Community

GAAP compliant and works for churches, no time consuming ridiculous go arounds like you must do for Quickbooks.

Reasons for Switching to Elexio Community

Logos Accounting and church management are obsolete and are no longer supported.