About Elexio Community

Elexio Community is a cloud-based church management solution designed for churches and ministries of all sizes. It offers mobile management, interaction management, group management, workflows, mass communications and reporting within a suite.

The product features applications for iOS and Android devices and allows users to manage member information and communications from within the app itself.

Elexio Community offers group management, which allows users to create member groups, assign them objectives and tasks and follow up on performance using communication management tools. The product also offers child check-in within a mobile app. The solution is able to send notifications to the parents or guardians of the child.

Elexio Community featur...


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Supported Operating System(s):

Web browser (OS agnostic)

119 Reviews of Elexio Community

Average User Ratings

Overall

4.21 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(54)

54

4 stars

(42)

42

3 stars

(19)

19

2 stars

(2)

2

1 stars

(2)

2

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 119 results

March 2018

Anonymous

Verified Reviewer

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

March 2018

So easy to search for church members, register for events, and give donations

Our church is so well connected. We're able to see the directory, manage our giving, and register for events. As a church administrator, this software is also simple to use on the back end.

Pros

I love how easy this software is to use. You can quickly see what options your church has to interact, and as a church member who has used this software on the back-end, it's also easy to set up events and options for users.

Cons

It can sometimes be buggy on the user side, I've had it freeze up when trying to log in or register, but a simple refresh fixes it.

Response from Elexio

Replied April 2018

Thank you so much for your feedback. We'll make sure the team gets your notes around the platform. Looking forward to the opportunity to continue serving you.

June 2020

Keturah from Sar Shalom Synagogue

Company Size: 2-10 employees

Industry: Events Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

June 2020

Elexio has been an asset to our Synagogue

The former database I was using for ministry support was pretty outdated. We are considered by some a small congregation so outdated seemed ok. The reason why I first decided to make the change to Elexio was to utilize children's check in feature. However, that is just a small feature compared to how it has helped me streamline the office here. Our giving has gone up since initiating this product. I feel more confident that there will be less or no glitches in reprots. The customer service is excellent and the training has been very helpful

Pros

It makes my job much easier. It has helped encourage giving by our members which is very important. I have a greater ease of accessing important information. It has been a time saver for me when I do our weekly giving reports.

Cons

it is pretty easy to work with but some areas can be a little tricky. The support team is amazing and makes even the tricky parts make sense and they get me going again. What I like least isn't so much about the software but more about the training video's. Some are very long. I would prefer 30 minute segments. longer video's are difficult to sit through and can be a bit boring.

Reasons for Choosing Elexio Community

It was recommended. I sat through an initial webinar about the product explaining benefits etc and was sold on it.

February 2017

Weston from Bethel Baptist Church

Company Size: 11-50 employees

Industry: Religious Institutions

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

4.0

Functionality

3.0

February 2017

Intuitive Interface with hot and cold features and support

The easy of doing the basics of looking people up from anywhere (phone/computer/tablet) is quick and most of the functions are intuitive and helpful, but most software in this category does that. The elements that should make or break things are a mixed bag. The mobil app is excellent, with integration to maps and phone so you don't have to jump apps, meaning you can look up someone, click their address and pull up directions, or click their number to call and it connects to your phone app to begin the call, without copy or pasting addresses or phone numbers. However some of their defining features don't work near as well as advertised. The main reason we went with Elexio was there "workflows" which allow you to automate a lot of processes, but unless you have very specific needs that the workflows fit, it may not function as needed. We have worked with customer service a lot, I mean A LOT. To their credit, their customer service is quick, friendly, and responsive. However, it didn't take many phone calls to figure out that not all customer service people are the same. I felt like I was training them a number of times (again, due to the intuitiveness of their software, I had figured quite a bit out) just to get to the problem I was having, only to have them say "oh, yeah, it can't do that, I'll put in a feature request for you." We have put in a number of "feature requests" in the first couple months. Some are for some pretty specific needs on how we do things, but many are things that seem pretty basic. I will say they do seem to update regularly and have worked well with us. If you're looking for an intuitive software with easily accessible customer support, then this is a decent product that I would recommend, and we will be staying with it. If you're looking at moving from a similar product for some of their bells and whistles, I would wait a bit until they've worked out some of the kinks. Also, I wouldn't recommend their "coaching/training" package. Again, they have created such an intuitive interface that, unless your staff need a lot of handholding or aren't moderately tech competent, it's probably redundant. Again, nice enough people doing the training, but only about 15-20% of the content of the training was helpful, as we had figured out the other 80% on our own, and it was woefully slow in presentation, definitely not worth the expense.

Pros

See my review

Cons

See my review

Response from Elexio

Replied March 2017

Thank you for the feedback, Weston. We'd love to hear any additional comments on how we can better approach the training for onboarding folks at different levels of the learning process. I did want to let you know we really utilize these feature requests in our roadmap, so do keep sharing them as we continue to develop the strengthen the platform. Feel free to share any of this at feedback@elexio.com. Thanks again!

June 2020

Bryan from Roanoke Mennonite Church

Company Size: 2-10 employees

Industry: Religious Institutions

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2020

A System That Connects

Pros

Being able to easily search for specific people by location, relationship, and standing is so helpful. The integration with our website, customizable fields, and ease of automated processes makes Elexio Database a no brainer.

Cons

While there are always features in any program that could be added, Elexio does a good job of listening to its clients about which ones take priority over others. I could always use even more customizable fields to more narrowly define people in searches.

April 2020

Shawna from College Heights Baptist Church

Company Size: 2-10 employees

Industry: Religious Institutions

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

5.0

Functionality

4.0

April 2020

Elexio/Shelby Financials for a small/medium church

The Elexio church management side is absolutely wonderful. It is so easy to use, makes sense and reports are clicks away. The few struggles we've had with initial set up on the accounting side are outweighed by the program itself and the top notch customer service. I have said that some day when I have this program mastered maybe I'll apply to be product support for this company.

Pros

The Elexio donor statements themselves and the ease of use to print them are by far my favorite features. After learning to use Shelby financials, it is easy and thorough. There was a learning curve from what our old software was difficult but now that I've got it, I really like it. Reports are greatly improved and much easier for deacons to read.

Cons

I felt that the transition between our former accounting program and this new program did not go well. I did not feel there enough included training hours to ask questions all the questions. A once a year national conference for training is offered but the travel expenses are cost prohibitive for a smaller Alaskan church.

Reasons for Choosing Elexio Community

GAAP compliant and works for churches, no time consuming ridiculous go arounds like you must do for Quickbooks.