Great Product complimented with Great Support

Being fairly new to the product, I have had an excellent experience modifying and adding the functionality my application requires.

Pros

The flexibility in most all areas is very obvious as each entity using the Excellerate product has needs for customization to make it fit more closely to their needs and this product has that ability. Excellerate provides it - in spades. Any request for assistance in operating and customizing the product has been met with immediate and accurate responses. The single best feature is the ability to import membership data from other applications in record time but depends on properly exporting the source data in the format utilized by Excellerate.

Cons

There was not single except that a knowledge of the SQL language is very helpful.

An Excellent Transition

Excellerate has always been very critical to us in stewarding over our donors' contributions.

Pros

We have been with Excellerate for many years and recently integrated to ATOM in 2022. Although I'm usually hesitant when making big changes, the transition was very smooth and it wasn't very difficult to learn the new way of entering and tracking donations. I just completed the year end donor statements for 2022 and it was so quick! Tech support has always been very quick & reliable.

Cons

The only negative (which is a very small one) is that it takes a little longer and more use of the mouse to enter donation batches.

I have used this in my current role.

Pros

This software is a really great data base. You can collect and organize data in an amazing way and communicate efficiently.

Cons

There is so much that this software can do which will slow it down at times. I totally understand and it's worth the wait.

Customer Support is Top Notch!

The Customer Support people are so knowledgeable and quick to return/answer calls. This means so much to our staff as we strive to be good stewards of our time. We have been pleased with this software for the 12 years we have been using it.

Pros

The ability to customize reports to our fit our needs.

Cons

I honestly cannot think of anything I don't like about this software.

I would highly recommend Excellerate to any Church!

I would highly recommend Excellerate to any church no matter how large or how small. It's adaptability to meet the specific needs of your congregation is priceless.

Pros

We have been using Excellerate for many years and it always accomplishes the task at hand. As we have grown to multiple campuses and made changes to better care for our congregation it has done so with us! Its adaptability to meet the specific needs of our church is simply amazing and appreciated. It helps us from A-Z, from scheduling our volunteers, organizing our small groups and classes, to handling our contributions and much more.

Cons

The only downside I can think of would be the fact that it is not accessible from home, however for the safety and privacy of our congregations records perhaps it is not a downside after all.