About One Church


One Church is a cloud-based church management solution suitable for businesses of all sizes. It helps ministries reach out to their local communities and manage daily operations such as donations, events, volunteers and more. Key features include people management, volunteer scheduling, kids check-in, text messaging, workflow creation and calendar management.

One Church provides a member portal that allows members to manage their profiles, giving history, contact preferences and small groups. Users can also set recurring donations and sign up for church events. The solution can send text messages through the system to inform members about upcoming events.

One Church provides support for multiple campuses and allows users to view data for all campuses or restrict access to a selected location. It allows users to create workflows for manual processes and automate text messages, emails, promotions and assignments.



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Supported Operating System(s):

Web browser (OS agnostic)

27 Reviews of One Church

Average User Ratings

Overall

4.85 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(23)

4 stars

(4)

3 stars

(0)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 27 reviews

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January 2019

Danielle from Grace Church

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

January 2019

A Truly Customer-Focused Company and Solution

OneChurch has helped us streamline our calendar, support services, metrics, and people care like no other. The texting and email features are wonderful and save us tons of time and money. The workflows in OneChurch are amazing - they help us keep on top of people and not let them fall through the cracks. It's an amazing system that truly puts people and experience first.

Pros

First of all, the design is beautiful. It doesn't look like a database (from the back-end or user interface). In addition, the customer support is like nothing I have ever experienced before. The hands on, immediate responses are always helpful and patient. And the company is QUICK to address issues/fix bugs. It is very user friendly. We never get questions where users are confused like we did with our old system.

Cons

If there was anything, I would say the lack of customization for hard coded labels. For example, we are a multi-site church and call our spaces "locations" or "sites." OneChurch only uses the word "campus." That would be the same with any software like this, though.

March 2019

Chinyere from Jesus House, DC

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2019

Revolutionary, Easy to Use, Highly Customizable Tool & an Amazing Tech Support Team!!!

Our Church has a small staff team, and so One Church has enabled us to allow a few key volunteers to have access to the system to perform certain tasks, making them an extension of the staff team and removing unnecessary bottlenecks that have delayed key processes in the past. The ability to assign user-level permissions to certain volunteers has made this possible. The automation feature made our volunteer registration process very seamless this year, as people were able to sign up to serve in various departments with no need for data-entry from our staff team. The Events and Check-in features have also been very helpful for both our Children/Youth services and Adult events. We like to use the "Event Invitation" feature with attendance tracking to send out quick invitations and text messages in one simple step. I could go on and on, we really love this tool! We used to use Elexio for several years, but switched to One Church last year, it is definitely a far more efficient tool, and their Technical Support is unmatched!

Pros

- Amazing and Highly Responsive Technical Support Team
- The software is highly customizable and new features are being added very frequently!
- The automation makes our day- to-day tasks very seamless, and so we get more done in a shorter amount of time.

Cons

Can't think of anything at the moment, it's an awesome tool!

December 2017

Robbi from Miracle City Ministries

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2017

Easy to set up, easy to use, but very powerful church software!

It was an easy transition from my previous Church CRM. It's very easy to use, and the customer support is off the charts. I love One Church Software.

Pros

To start with, One Church Software's customer service is amazing - the best I've ever experienced. They are very fast at responding, and they are excellent at bringing the results we need. Concerning the software, it's everything we've needed to run our church smoothly and effectively from any computer or device, anywhere.

On the admin side you'll find the following ... Church Directory, Contributions, Groups, Events Calendar, Connections, Reports, Forms, Schedules, Sermons, Campuses, Communications, Metrics and more.

On the members side, you'll find a wonderful member's portal, with the member's profile, a Giving Portal for members to easily give and track their donations, a Church Directory, Groups (members can join or request to join), Events Calendar, Forms, Sermons, and more. A great tool for keeping the members connected.

And the great thing is, all of this is very customizable and very easy to use. I highly recommend this church software if you're looking for something user-friendly but very powerful. I've tried many Church CRM's, and this one exceeds them all. I can't thank One Church Software enough for making my life easier and more efficient.

January 2019

Shawn from The Mission Church

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

January 2019

Review of One Church: church database software

Overall, our experience with One Church has been fantastic. The investment has felt more like a customized system than a :one size fits all" system. We were used to being told "that is the way it has to be" with our old system or that the system is not meant to function that way. However, with One Church, they have been on the solution end of helping us resolve in issues we were having in using the system. We view One Church as a tool that will help us better care for and lead our church community.

Pros

The biggest pro of One Church is the support. One Church listens to and implement our feedback allowing the functionality to be maximized for our organization. They have been very easy to work with making the process simple while improving the way in which we care for our church.

Cons

Getting through the learning curve. New software brings a new way of doing things. However, One Church walked through every step of that process with us. Even after we were up and running, they have continued to provide us with great support and information on how to best use the system.

March 2019

Samuel from Liberty Churches

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2019

Excellent Software

Pros

the software is super intuitive, easy to understand. it has tools that help in daily tasks besides possessing considerable updates that make the software every day more powerful.

Cons

still do not have an app, but I hope that in a short time this can be solved

Response from One Church Software of

Replied March 2019

Hi Samuel, Thanks so much for your review! We really appreciate it. Our goal is always to design a system that is very powerful while still being easy to use and we're happy to hear that has been your experience. We are currently in development on a native Android/iOS app. The app is designed for church congregants. They will be able to view content, watch sermons, pre-checkin for services, get push notifications, sign up for events, groups and tons more. We plan on releasing the app later this year. Stay tuned! Our platform is also 100% mobile friendly so it can currently be accessed and looks great on phones, tablets as well as desktop computers. If there is anything else we can help you with, please feel free to reach out to support. Thanks and have a great day!

January 2019

Michael from CGI

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2019

Brandywine Grace Church - System Administrator

- Much more integrated financial reporting. - Better targeting of communications. - Integrated event registrations and payments. - Automation of forms and workflows. Better re-use of data in forms.

Pros

- Integrated program that has all the features needed for church management. It replaces several stand alone systems.
- Consistent and intuitive user interface.
- Excellent and timely support. Ability to incorporate customer feedback into timely updates.
- Migration support from legacy system was outstanding.
- Management of user and family profiles is easy and efficient.
- Reports and Forms are easy to use.

Cons

- It takes a little while to fully understand how to use the software, but the online chat and email for support makes this very easy.
- The Authorize.Net third party payment processor has issues for tracking and reporting on ACH transactions. This vendor is one of the choices available and is not a reflection of OneChurch.
- It takes a while to understand the user permissions and setup the profiles. The permissions are granular which does allow a lot of flexibility.

December 2017

Rosa from Florida Christian School

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2017

Excellent product. Very useful and user friendly.

Efficiency and consistency. I can generate end of year acknowledgement letters with just one click. My donors can set up recurring donation schedules online. Back end is user friendly. Total control.

Pros

Technical support has been 100% reliable and always available. Easy to create and embed donation forms on my website. Set up text to give and online giving for all departments. Value added to both internal and external customers.

Cons

There is no one thing that I dislike about the product. I use it specifically for online donations.

December 2017

Shaleen from Cornerstone Miami Church

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2017

Easy to use and customize!

Pros

The customer service for OneChurch couldn't be matched! Questions are answered right away, bugs are fixed immediately, explanation of updates/changes are sent via email so we are aware before church on Sunday.

Cons

The only thing that I would improve would be the ability for drop-down menus to work using keyboard entry, so that I wouldn't have to use a mouse at all during data entry.

Response from One Church Software of

Replied December 2017

Hi Shaleen! Thank you so much for your review. I'm happy to see you are enjoying the software. I have some good news for you. One Church does support choosing values from drop downs using only your keyboard. Basically, you would tab into the field and, while the field is highlighted, press the space bar to open and choose a value. No mouse needed. You can read more details from our help center article found here: http://bit.ly/2AtYNsN. Have a great week and let me know if I can help with anything else! Blessings, Jorge

December 2017

Amber from Christ Fellowship Church

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2017

I love One Church Software! It is so easy to use and fits all of our needs.

We now have a more flexible database. I like the ease of use which makes it easy to train people to use it. The permissions can be finely tuned to each user. If we need something new, it can be easily added. The customer service is amazing! You are walked through how to do everything. Really can't say enough about the person and fast customer service.

Pros

The fast Customer service! You can have the best system in the world, but if you don't have someone available to help you when you need it, then it's no good. When I have a question or concern, it is usually met and resolved within minutes. Priceless!

January 2019

Jennifer from Christ Centered Church of Miami

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

4.0

January 2019

Great software! Easy to use.

We love our experience with One Church so far! From what I hear, it's a more efficient experience than using Fellowship One. I don't have any experience comparing it, though.

Pros

How easy it is to navigate the system and figure things out. I also like that you can schedule individual training sessions for those learning to use it.

Cons

Maybe not being able to search for someone by phone number? Sometimes, I need to find out who someone is by a phone number and haven't figured out a way to search for them that way. Maybe under reports?

Response from One Church Software of

Replied January 2019

Hi Jennifer! Thanks so much for the review! We actually do support searching for people by their phone number. The people quick search at the top of any screen can be used to search by entering any part of their name (including nickname), email, and/or phone number. There are also filters for phone number from the main people listing as well as from the Person Query Builder. I hope that helps! If you need anything else, please feel free to reach out to us.

December 2017

Michelle from Christ Fellowship

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

December 2017

the transition process has gone smooth, and our volunteers have caught on quickly

Ease of use, the contributors can view YTD giving at any time

Pros

Love the customer service!! Within a few minutes, I will receive a response and love how rep works with you to add new features or creates solutions. I find it very user friendly, and easy to move from screen to screen. Reporting is done in seconds instead of minutes.

Cons

I think the way businesses are treated with contributions. I feel any contributor person or business, should be treated the same and not separated.

January 2019

Nathan from The Mission Church

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4.0

Customer support

5.0

Functionality

5.0

January 2019

One Church - One Amazing Software

Streamlining event registration, volunteer sign up, and check in processes has been a huge benefit to our church!

Pros

The flexibility and adaptability of the software to our church's needs and wants has been an amazing benefit to our church! Customer service has been great, I can't thank reps enough for all his help in making One Church work great for us!

Cons

It is not as intuitive as some other options but within a very short time we were able to figure it out.

January 2018

Mikel from Christ Fellowship Church

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2018

USER FRIENDLY. simple to use works great using internet portal instead of remote.

very easy to use. it helped eliminate a lot of extra steps we use to do in our previous software

Pros

1) One can set up reoccurring events and set them up also on a timer to be switched automatically.
2) Very simple to use
3) Modern sleek platform
4) Simple to adapt for multiple usages

Cons

This might not even pertain to the software's ability or not but in our church it would be great to have a "universal roster in attendance to help ease check