One Church

RATING:

4.9

(58)

About One Church

One Church is a cloud-based church management solution suitable for businesses of all sizes. It helps ministries reach out to their local communities and manage daily operations such as donations, events, volunteers and more. Key features include people management, volunteer scheduling, kids check-in, text messaging, workflow creation and calendar management. One Church provides a member portal that allows members to manage their profiles, giving history, contact preferences and small groups. Users can also set recurring donations and sign up for church events. The solution can send text messages through the system to inform members about upcoming events. One Church provides support for multiple campuses and allows users to view data for all campuses or restri...

Awards and Recognition

FrontRunner 2020
Software Advice's FrontRunners report ranks top products based based on user reviews, which helps businesses find the right software.

One Church Pricing

Full pricing can be found on https://www.onechurchsoftware.com/#pricing

Starting price: 

$36.00 per month

Free trial: 

Available

Free version: 

Available

One Church data search
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One Church Reviews

Overall Rating

4.9

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for One Church

1 - 5 of 58 Reviews

User Profile

Danielle

Verified reviewer

Religious Institutions, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2019

A Truly Customer-Focused Company and Solution

OneChurch has helped us streamline our calendar, support services, metrics, and people care like no other. The texting and email features are wonderful and save us tons of time and money. The workflows in OneChurch are amazing - they help us keep on top of people and not let them fall through the cracks. It's an amazing system that truly puts people and experience first.

PROS

First of all, the design is beautiful. It doesn't look like a database (from the back-end or user interface). In addition, the customer support is like nothing I have ever experienced before. The hands on, immediate responses are always helpful and patient. And the company is QUICK to address issues/fix bugs. It is very user friendly. We never get questions where users are confused like we did with our old system.

CONS

If there was anything, I would say the lack of customization for hard coded labels. For example, we are a multi-site church and call our spaces "locations" or "sites." OneChurch only uses the word "campus." That would be the same with any software like this, though.

Warren

Verified reviewer

Religious Institutions, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

Review of OneChurch Software

We couldn't be more pleased.

PROS

OneChurch Software is easily one of the best kept secrets on the ChMS market today. Most Pastors and/or Church leaders are familiar with Planning Center, Tithely, Church Community Builder, Breeze, Rock, etc. We have done extensive research on every platform on the market today and most don't come close to offering what OneChurch Software offers.I understand that different churches have certain preferences based on specific needs and may be "gun-shy" about trying something new. I guarantee you that you won't be disappointed.

CONS

OCS is a bit pricey when compared to another leading ChMs that we were using prior to coming over to OCS. OCS pricing goes up based on the number of member profiles that are active in your system. The previous company that we used was a flat $99 monthly fee regardless of how many profiles were in the system. This is pretty much the only knock that I have against them.

Reason for choosing One Church

Functionality, ease of use, Ability to use with other software platforms, customizable, etc.

Reasons for switching to One Church

Our preferred ChMs with Tithely was Elvanto which they own. They also recently acquired Breeze and have developed their own internal ChMS called Tithely People. The development and upgrading of Elvanto seems to no longer be a priority to them. Many faithful Elvanto users are frustrated and confused with the array of options offered but minimal updates to Elvanto.

Brittney

Religious Institutions, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2019

Constant Improvements Make this a Must Have for Large Churches

It has been great to combine 2-3 programs into one with One Church. We no longer have to have seperate software for scheduling events, recording data, etc. I love that everything is one place. Also, I can't emphasize enough how fantastic customer support is.

PROS

Customer support is incredible. They will work with you to make features more intuitive and they respond immediately.

CONS

There are some little quirks here and there that can be unfriendly to a user but the developer is always improving features.

Hezekiah

Non-Profit Organization Management, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Great ChMS

Great overall experience with the use and implementation of OneChurch into our processes. also< the continual updates and development has been very appropriate and helpful.

PROS

The support team's quick reply during setup was fantastic!

CONS

Can't really think of anything yet. I really appreciate the support team who has answered my questions promptly.

Reason for choosing One Church

User experience

Susan

Religious Institutions, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2021

Totally Integrated Solution

I am very happy with our choice of One Church, and as time goes by we will make use of more of its rich set of features.

PROS

One Church is fully integrated. People profiles are linked to contributions, and batches are easily posted to the accounting module. Daily online donation batches automatically appear in contributions once processed by the bank. And then you just post them! Other manual entry of expenses and deposits is easy. So being treasurer is now very little work. Financial reporting too is good. The giving/contribution statements are handsome and nicely display one's pledge progress. And... the statements can be generated by the person themselves! Congregants can log into the system from a computer or the basic "My One Church App" (or a more expensive customized app). They then can update their own contact information and have access to their giving history, their group involvement, and can register for events and such. They can set up their own recurring online giving. They can enter their own pledge. Donations and pledges can be defined to be reported on as an individual or combined as a family. Defining user permissions is robust, so different groups of people can have rights to different areas of the software. Like counters can do data entry of contribution batches, but not have rights to post or see other financial information. Finally, I have to say that support is phenomenal. There is an online chat feature where questions are answered almost immediately. And many suggestions I have made have already been implemented. The One Church people are very responsive.

CONS

Nothing major; wish the menu wasn't so long... would prefer to enter just an amount and not need to always type in cents. Having to re-open a batch to make any changes in accounting.

Reason for choosing One Church

Most of the other choices wouldn't have been fully integrated; we would have still needed a separate accounting product. Not as rich a feature set. I really liked that One Church allowed the import of many more types of data (people, batches and contributions, chart of accounts and accounting data, pledge campaigns and pledges... and groups and events and other stuff that wasn't my interest). They allow you to do your own import (which was my preference as an IT person) or they do it for you. Searching on people works well. We had been considering another software solution, but found that searching on double last names (which we have a lot of) didn't work. In One Church you can even enter former names and that person will reliably be found. Another plus that we haven't acted on yet is that we would no longer have to pay for Constant Contact... there is a built-in email builder. Ad-hoc groupings of people can be defined (using logic... all people that meet certain criteria) to receive emails designed in One Church.

Reasons for switching to One Church

Even since becoming treasurer of my church in 2019, it drove me crazy all the separate software products we were using that weren't integrated at all. We had a membership/donation product, a non-integrated online payment product, and a separate accounting software. We were doing duplicate data entry into both the donation and accounting software... it was nuts.