About One Church

One Church is a cloud-based church management solution suitable for businesses of all sizes. It helps ministries reach out to their local communities and manage daily operations such as donations, events, volunteers and more. Key features include people management, volunteer scheduling, kids check-in, text messaging, workflow creation and calendar management.

One Church provides a member portal that allows members to manage their profiles, giving history, contact preferences and small groups. Users can also set recurring donations and sign up for church events. The solution can send text messages through the system to inform members about upcoming events.

One Church provides support for multiple campuses and allows users to view data for all campuses ...


Read More

Supported Operating System(s):

Web browser (OS agnostic)

37 Reviews of One Church

Average User Ratings

Overall

4.84 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(31)

31

4 stars

(6)

6

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 37 results

January 2019

Danielle from Grace Church

Verified Reviewer

Company Size: 51-200 employees

Industry: Religious Institutions

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

January 2019

A Truly Customer-Focused Company and Solution

OneChurch has helped us streamline our calendar, support services, metrics, and people care like no other. The texting and email features are wonderful and save us tons of time and money. The workflows in OneChurch are amazing - they help us keep on top of people and not let them fall through the cracks. It's an amazing system that truly puts people and experience first.

Pros

First of all, the design is beautiful. It doesn't look like a database (from the back-end or user interface). In addition, the customer support is like nothing I have ever experienced before. The hands on, immediate responses are always helpful and patient. And the company is QUICK to address issues/fix bugs. It is very user friendly. We never get questions where users are confused like we did with our old system.

Cons

If there was anything, I would say the lack of customization for hard coded labels. For example, we are a multi-site church and call our spaces "locations" or "sites." OneChurch only uses the word "campus." That would be the same with any software like this, though.

February 2020

Judy from St. Andrew's Anglican Church

Company Size: 2-10 employees

Industry: Religious Institutions

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2020

Feature-rich software and amazing customer service!

After extensive testing of online content management systems for churches, we selected One Church Software for our online Member Connection. Their 14-day free trial allowed us to test the system with our own data in real time. That, along with their responsiveness to our needs — even going so far as to implement one feature request before even knowing if were actually going to sign on with them — solidified our decision. The cost of One Church Software is among the lowest we’ve seen for similar systems, and comes packaged with an online giving platform. We love that donors can opt to help cover the processing fees, and are finding that they actually do! While the cost and fees are very reasonable, that wasn’t our only consideration. One Church Software is feature-rich, and ticked most all of the boxes on our wish list. The platform includes events with room and resource scheduling, custom forms, groups functionality, volunteer scheduling with automated reminders, query-based reports, group and individual email, and text capabilities. One Church's customer service is amazing. Both [SENSITIVE CONTENT HIDDEN] and [SENSITIVE CONTENT HIDDEN] have been more than willing to spend whatever time it takes to walk us through things we need help with, and are extremely responsive to feature requests and recommendations. They are frequently updating the software and adding new features.

Pros

One Church allows us to integrate our membership and giving records, while giving our members the ability to easily update information about themselves and their family, access their giving records online, and communicate with fellow church members through email and discussions. Privacy settings and permissions are robust. Our users are finding the interface to be fairly intuitive. One Church's customer service is top-notch, and their online chat support is fast, efficient, and thorough.

Cons

We like most everything about it so far! The only downside — and it's not that much of a downside — is that there are so many features that it takes some time to get up to speed on them all. We'd love to add the automation component, but have decided to wait on that for awhile until we've mastered the other included features.

Reasons for Choosing One Church

The ability to get hands-on with the software with a free, 14-day trial — on our own, with our own data — contributed greatly to our decision to go with One Church. We also appreciated their pre-sales customer service, and the fact that the cost is very reasonable for everything that comes packaged with the software. We also liked the tiered pricing that is based on actual users, rather than average Sunday attendance or total membership.

June 2020

Chad from Church of Christ at Indian Land

Company Size: 51-200 employees

Industry: Religious Institutions

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2020

The Whole Package

Efficient, professional, and reliable.

Pros

Everything you need in one place. Calendars, events, emails with templates, text messages (all can be scheduled). Sign up forms are a breeze. We customized a sign up form that we use for our prayer list we update weekly. Notes under people directory can help remind minister of counseling/information. Active map and phone numbers make it easy to click and call or get directions to addresses. Easy to use. I have cross trained people from 20 years old to 65 years old with this system and they all like it. IT HAS AN APP! There are lots of features I haven't mentioned. Still, the customer support is responsive, timely and adaptive. They are great to work with. We use this software everyday.

Cons

I am not sure what I don't like or what I least like? Things have worked out that great for us.

Reasons for Choosing One Church

I utilized demos from most of these alternatives, mentioned above. Some where too expensive for a similar product to One Church. Some were not user friendly. Some were bogged down with too many buttons, windows, and tools that it was difficult to navigate. While others were making promises on features that were to come, but they aren't even close.

January 2019

Brittney from Grace Church

Company Size: 11-50 employees

Industry: Religious Institutions

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

3.0

Customer support

5.0

Functionality

4.0

January 2019

Constant Improvements Make this a Must Have for Large Churches

It has been great to combine 2-3 programs into one with One Church. We no longer have to have seperate software for scheduling events, recording data, etc. I love that everything is one place. Also, I can't emphasize enough how fantastic customer support is.

Pros

Customer support is incredible. They will work with you to make features more intuitive and they respond immediately.

Cons

There are some little quirks here and there that can be unfriendly to a user but the developer is always improving features.

June 2020

Celyn from First Baptist Tillman's Corner

Company Size: 11-50 employees

Industry: Religious Institutions

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2020

Excellent Product

After looking a several online data bases for our church- One Church stands out above the rest. Very Easy to use and affordable. Support is quick and helpful. Extremely happy with our choice of One Church!

Pros

Easy to use and understand even for the computer challenged! [SENSITIVE CONTENT HIDDEN] answers questions quickly.

Cons

Only problem is not being able to customize some reports but it is not a huge problem to work around.

Reasons for Choosing One Church

Recommendation of our Pastor who used One Church previously.