Realm Software


 

Realm is a cloud-based church management solution that helps users in church administration, accounting and community management. Users are provided with a mobile app to send messages to community members. The solution provides multiple security layers for financial transactions and registration payments. It allows role-based permissions to limit users that have access to edit financial documents.

Realm helps church staff manage their jobs, run reports and accept all types of contributions from community members. Church staff can record and manage contributions via automatic posting of online gifts and donations. Users are able to maintain databases by connecting profiles for individuals, families and businesses.

Realm provides automatic data backup to users at regular intervals. Other features include dashboards, self-managed profiles, custom fields, church directory, fund management, batch entry and group rosters. Pricing is per month and is based on weekly attendance. Support is offered via onsite visit, chat, phone and email.

 

Realm - Dashboard
 
  • Realm - Dashboard
    Dashboard
  • Realm - Giving app
    Giving app
  • Realm - Accounting
    Accounting
  • Realm - Donating
    Donating
  • Realm - Prayer mobile app
    Prayer mobile app
Supported Operating System(s):
Web browser (OS agnostic)

125 Reviews of Realm

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Susan from Living Water Community Church
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2018

July 2018

Realm has worked well for us for more than 5 years.

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Nice printouts, accurate recordkeeping.

Pros

Realm helps us keep track of people and their offerings in an accurate manner. I use it for entering offerings and printing annual contribution reports. I also especially like the customer support that comes with the software: always helpful and gracious.

Cons

If there is anything I don't like about the software, it's that there is more software than we need. It's set up for some kind of megachurch with child care check-ins, group management, etc, and those are not functions we use.

Review Source: Capterra
 

Gregory from By Grace Community Church
Number of employees: 10,000+ employees Employees number: 10,000+ employees

July 2018

July 2018

Relatively easy management of church administrative functions

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A plethora of reporting options! Master membership rolls. Class check-in (and child safety/security). Communication with members on Connect.

Pros

It appears that ACS has put in a lot of homework in looking for things that a church might do and how they actually do business. The Connect aspect is only as useful as the people who use it, but the Realm engine in very powerful and has a lot of features that just about any church would want or need. The cloud-based platform is also helpful because 1) our software/interface never need updating and 2) there is no risk of us losing our data. The reporting options are also very flexible: our denomination requires annual reports on numbers and finances, and (I think) we can create enough custom reports to cover these annual reports all within the confines of Realm! That is a huge time saver no more spreadsheets!

Cons

Sending invites to Realm seems to be tricky, especially if a child has grown and now has an e-mail address. We can't just send an invite from the person's profile page (hint: make this an option). Also, in order to do child check-in or Sunday School sign-in sheets, there is a lot of layering that is required in order to get the final product. ONce complete, it is fairly simple on a weekly basis, but getting there can take some time (but not difficult time). Coming from a Database Administrator perspective (that's my job), I fully understand the need for such layers, as it keeps things working right, so this is not something that must be fixed. However, for the average user, it might seem tedious.

Review Source: Capterra
 

Diane from First Baptist Church of Nowata

July 2018

July 2018

Realm has simplified my job and allowed me to be more mobile.

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I don't have to worry about running up to the church office to check information, I can access the database from home! I can allow other staff members to access individual areas of the program while keeping the financials confidential.

Pros

REALM offers easy online access from anywhere as well as the ability for church members to give online and view their contributions. Membership is easy to update and group attendance is much easier to track through the program.

Cons

We're still waiting for payroll to be included so that we can use REALM exclusively, without having to use ACS financials as well.

Review Source: Capterra
 

Kathy from 1st Congregational
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2018

July 2018

Easy to use, great pre-set reports!

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easy to track member donations!

Pros

Easy to use. Tracks multiple campaigns. Reports are preset and print easily - simple to generate giving statements for members. Connects multiple family members into one giving unit. Simple to export data to excel.

Cons

We have not yet tried to use the on-line giving function for this software, but are working on setting that up now.

Review Source: Capterra
 

Roni from Christ United Methodist Church

July 2018

July 2018

As a large multi-campus church, we experienced a relatively stress-free implementation and roll-out.

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Provides another tool for improved communications with congregation. Used by staff to manage people's information and giving. We use Checkin weekly for 120 students and approximately 500 children. We are still ramping up Realm use within our 200+ small groups, but those group leaders who have embraced it are fans!

Pros

Realm is generally intuitive and easy to use. We are pleased to see the new features rolling out this year and the roadmap planned for 2019.

Cons

As a new product, it still needs more granularity in reporting capability. Need to be able to search all data fields and do mass changes on additional data fields, such as Family Position once children age out.

Review Source: Capterra
 

Matt from Powdersville High School

July 2018

July 2018

Increase your church's interactivity and productivity

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With this software, I was able to integrate and inform members of our church body with critical information. This software really facilitated interactivity and consistent communication with almost everyone.

Pros

I like the increased opportunities to privately post and talk with people on a closed social network of other believers. This is way more effective than email, text messaging, and website management. It also gives us an opportunity to facilitate real discussions, prayer concerns, announcements, etc. without advertising to those outside of the church.

Cons

Sometimes the software is a bit glitchy on iOS devices and android devices. There is also no way to copy and paste onto the mobile software. That's a big drawback.

Review Source: Capterra
 

Meghan from First Baptist Church of Lexington

July 2018

July 2018

Realm is a great tool for communication!

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Pros

I use Realm at work to communicate with members of the church and store information for attendance and general contact information. It makes things a lot easier and saves time for all who use it.

Cons

At times the realm server undergoes maintenance and certain parts of the program aren't accessible or they move very slow. You have to wait and document information so you can input it at a later time.

Review Source: Capterra
 

Adam from Corporate Chaplains of America

June 2018

June 2018

Realm makes church planning easy

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Pros

I use realm to keep track of attendance at church and to help keep a log of members. It works great as a communication platform for the staff and volunteers as well.

Cons

There have been a few times where the platform is inaccessible due to server issues and this can be frustrating when you need to document attendance on the spot.

Review Source: Capterra
 

James from Greater Faith Baptist Church Inc
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2018

June 2018

INCREDIBLE and rewarding! The ultimate value for small-scale ministries

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Immense and lasting one that help to manage our ministry government and membership needs at reasonable costs for a very small fellowship

Pros

Simple to use, powerful ministry management feature "out of the box," and robust analysis/reporting tools where the entire package allows users easy web/internet access and usage.

Cons

The challenge presented is some members do not have internet/web/smartdevice access and cannot use the Realm account.

Review Source: Capterra
 

Sheri from Mauldin United Methodist Church
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2018

June 2018

We learn new things every day. Our church is connected like never before. Great program.

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Can keep in touch or connect with members that I rarely see or who go to another service at the same time.

Pros

It's not just for staff - the whole church gets the benefit. We are learning so much as the program is improved upon often with new features. We have stopped printing a monthly newsletter.

Cons

Needs a little more functionality with the member directory but they are working on that. Still learning accounting side.

Review Source: Capterra
 

David from Ebenezer Baptist Church
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2018

June 2018

Realm is AWESOME!!!

Ease-of-use

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Data management is easy. The mobile app gives me instant access to contact information for my church members. Overall, this is a great product for a church or ministry!!!

Pros

Realm is EASY TO USE and allows more functionality and data access than even ACS OnDemand. We love it and definitely do not regret switching over!!!!

Cons

Nothing really, other than the fact that payroll is not quite functional in the financial module. When that becomes available, we will be fully vested in Realm!!

Review Source: Capterra
 

Donna from Cross Roads Baptist Church

June 2018

June 2018

Everyone is so helpful when I need them. Thank you!

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Being able to go in a look up any names or what they have giving that year. Print reports that the pastor may ask for.

Pros

Easy Access to program. Easy to put in congregation names. Love using the giving as well as attendance.

Cons

Sometimes it is hard to know how to set up somewhere when you need to get a report. I do not like the overall setting of putting in Family members and children. Sometimes it is hard to merge the people together. I eventually figure it out.

Review Source: Capterra
 

Becky from First Baptist Church of Pendleton

June 2018

June 2018

User friendly, wonderful customer service, and it works for all aspects of the church

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Pros

With the app and the fact that it is cloud based, you can access/work from anywhere. Also, members can update their own information. We use the online giving, and it will automatically post contributions to the members statement.

Cons

The fact that when you change a members information on the admin side and it does not reflect that change on the accounting side.

Review Source: Capterra
 

Amy from St. Luke United Methodist Church

June 2018

June 2018

Great, user-friendly software and world-class help desk.

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Easy to learn and to use. Helps us track everything from giving to attendance, as well as trends. On-line (as opposed to desktop loaded) software keeps the worry out of losing data. Affordable, even for a smaller church.

Pros

Realm is extremely user-friendly. I love that they have teamed with Vanco for donations/payments and the payments are recorded directly into the person's record in Realm. The pastor likes to do analytics and uses that feature all the time. I work in the contribution section every week and it couldn't be easier. The "icing on the cake" is the world-class Customer Service. After two quick prompts, a real person answers the phone within seconds. I don't get transferred. The person is very knowledgeable, friendly, polite, and most of all can answer my questions. They will also log onto my computer - with my permission - if that is the best way to help me.

Cons

I can't get all the reports I used to get in ACS People. Also, I have not found a way to link different families together (i.e. showing one family is a mother and father to another family). I also wish that Realm Financials would stop pushing back their timeline to include Payroll so we can switch from ACS Financials to Realm for that part of business, also.

Review Source: Capterra
 

Annette from Lawrenceville Presbyterian Church
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2018

June 2018

I switched to Realm from ACS Membership several years ago.

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The biggest benefit by far was the cost savings and not losing much of the functionality. We are a small congregation and being able to reduce the monthly cost of our software but still maintain the level we were accustomed to was huge.

Pros

The ease of use - the simplification. We are a small congregation and this suits our needs very well.

Cons

The reports function - since I was familiar with the previous ACS Membership module I keep wanting to do what I could before and that isn't always possible.

Review Source: Capterra
 

Debra from Central United Methodist Church

June 2018

June 2018

Realm is more than communications and more than accounting; it's everything we need to succeed.

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Pros

I'm in Realm accounting all day. It's intuitive and easy to navigate. Predefined reports are extremely helpful when I need detail and dashboards are convenient when I just need a quick snapshot of data.

Cons

If I have one ongoing frustration with Realm it's the patriarchal hierarchy (Head, then Spouse). Family units are sometimes more complicated than that simple set of definitions.

Review Source: Capterra
 

Jilliane from The Garden Community Church

June 2018

June 2018

Realm has been an excellent resource for our congregation and staff.

Ease-of-use

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Pros

We use Realm Connect - the level that allows for congregants to log in and use the app feature as well. Realm is easy to use and intuitive to figure out. The staff love being able to get to it anywhere and that they can even work on their phones on things if needed. Realm has features that make life easier for church staff, while also allowing the congregation to connect with each other. The Realm development team is always looking at ways to make it easier for people to know where to go, while also trying to find ways to make the church staff's lives easier as they input the data. Additionally, the support staff is very knowledgeable and helpful. I rarely have to wait for support help and if they cannot fix an issue while I am on the phone with them, they are quick to follow back up.

Cons

There are still areas they are building out and things that are not there yet. For example, today we tried to copy a list of people from a registration event into a group roster as the group decided they wanted to be able to communicate with each other during the study. This was not a feature that was available yet, so the person entering the data had to manually add the people to a group. But, they have an enhancement request portal where Realm staff users can enter ideas in on what to change or add and they follow that portal very closely. The things that are not there yet are a small trade-off in my mind, as overall Realm is incredible software. And knowing that those things will come soon makes it easier for me to help my staff realize that if they can be patient for a little bit longer, everything will be in one place. They really like that!

Review Source: Capterra
 

Lily from Elizabeth Baptist Church
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

Very happy we chose Realm!

Ease-of-use

Functionality

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Pros

Not in any particular order:
1. Cloud-based
2. Communication Feature within Groups - our group leaders are loving this feature and are engaging more and more with participants in their groups. Attendance marking has also increased since converting to Realm
3. Dashboard/Reporting - helping us greatly in doing ministry effectively: reaching the disengaged, cleaning up data, and planning
4. Merging of duplicate records tool - very seamless and love the fact that the duplicates are automatically reported on the Dashboard
5. Pathways - LOVE that we can now keep track of where all of members and guests are in their spiritual journey or with their involvement at our church.
6. Online Giving - we've get over 100 New First-Time giver weekly since moving to Realm
7. Check-In Kiosk - our ministries who use this absolutely love how seamless and efficient the check-in process is now. We transition from ACS Checkpoint. Check-In Kiosk in Realm allows for a much smoother experiencing when checking in for children's church
8. The ACS support team that's been PHENOMENAL and dedicated to seeing us WIN with Realm!

Cons

1. Our church does A LOT of events throughout any given month - currently we've experienced some limitations within Event Registrations (i.e. being able to search for a specific event using keywords/tags). Our end user currently has to scroll down a very long list of events to find the event they want to register for.
2.

Review Source: Capterra
 

Pam from Temple Baptist Church

April 2018

April 2018

Good

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Pros

Ease of use and ability to access congregation easily. I integrates easily. I like the dash board.

Cons

I would like for it to do more than it does now. I would like to be able to send out group texts and whole congregation texts.

Review Source: Capterra
 

Bev from Cherry Hills Church
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

Love the interface, easy to navigate and intuitive.

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Ease of use. Ability to communicate on mobile devices anytime through the week.

Pros

Really like the context sensitive help. The layout makes sense and makes it easy to generate reports from relevant screens. It is saving me time.

Cons

Haven't used very long but expect there to be a few minor issues. No software is ever perfect. The good news is there are frequent fixes and enhancements being made.

Review Source: Capterra