Realm Software


 

Realm is a cloud-based church management solution that helps users in church administration, accounting and community management. Users are provided with a mobile app to send messages to community members. The solution provides multiple security layers for financial transactions and registration payments. It allows role-based permissions to limit users that have access to edit financial documents.

Realm helps church staff manage their jobs, run reports and accept all types of contributions from community members. Church staff can record and manage contributions via automatic posting of online gifts and donations. Users are able to maintain databases by connecting profiles for individuals, families and businesses.

Realm provides automatic data backup to users at regular intervals. Other features include dashboards, self-managed profiles, custom fields, church directory, fund management, batch entry and group rosters. Pricing is per month and is based on weekly attendance. Support is offered via onsite visit, chat, phone and email.

 

Realm - Dashboard
 
  • Realm - Dashboard
    Dashboard
  • Realm - Giving app
    Giving app
  • Realm - Accounting
    Accounting
  • Realm - Donating
    Donating
  • Realm - Prayer mobile app
    Prayer mobile app
Supported Operating System(s):
Web browser (OS agnostic)

108 Reviews of Realm

Showing 1-20 of 108

 

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Lily from Elizabeth Baptist Church
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

Very happy we chose Realm!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
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Pros

Not in any particular order:
1. Cloud-based
2. Communication Feature within Groups - our group leaders are loving this feature and are engaging more and more with participants in their groups. Attendance marking has also increased since converting to Realm
3. Dashboard/Reporting - helping us greatly in doing ministry effectively: reaching the disengaged, cleaning up data, and planning
4. Merging of duplicate records tool - very seamless and love the fact that the duplicates are automatically reported on the Dashboard
5. Pathways - LOVE that we can now keep track of where all of members and guests are in their spiritual journey or with their involvement at our church.
6. Online Giving - we've get over 100 New First-Time giver weekly since moving to Realm
7. Check-In Kiosk - our ministries who use this absolutely love how seamless and efficient the check-in process is now. We transition from ACS Checkpoint. Check-In Kiosk in Realm allows for a much smoother experiencing when checking in for children's church
8. The ACS support team that's been PHENOMENAL and dedicated to seeing us WIN with Realm!

Cons

1. Our church does A LOT of events throughout any given month - currently we've experienced some limitations within Event Registrations (i.e. being able to search for a specific event using keywords/tags). Our end user currently has to scroll down a very long list of events to find the event they want to register for.
2.

Review Source: Capterra
 

Pam from Temple Baptist Church

April 2018

April 2018

Good

Ease-of-use

Functionality

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Value for Money

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Pros

Ease of use and ability to access congregation easily. I integrates easily. I like the dash board.

Cons

I would like for it to do more than it does now. I would like to be able to send out group texts and whole congregation texts.

Review Source: Capterra
 

Bev from Cherry Hills Church
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

Love the interface, easy to navigate and intuitive.

Ease-of-use

Functionality

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Ease of use. Ability to communicate on mobile devices anytime through the week.

Pros

Really like the context sensitive help. The layout makes sense and makes it easy to generate reports from relevant screens. It is saving me time.

Cons

Haven't used very long but expect there to be a few minor issues. No software is ever perfect. The good news is there are frequent fixes and enhancements being made.

Review Source: Capterra
 

Melissa from Vienna Presbyterian Church
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2018

March 2018

Realm has revolutionized how we assess congregational engagement.

Ease-of-use

Functionality

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Value for Money

Ease-of-use
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Pros

The interface is is easy to use and understand. Sometimes it's almost too easy! It helps us tracking engagement of our membership and check in with those folks we haven't seen in a bit. The security features for Children's check-in give our parents peace of mind.

Cons

From a stewardship standpoint it would be nice if the querying function had some more robust reporting options. We don't use the matching Accounting software so importing in to a different ACS product is challenging.

Review Source: Capterra
 

Joshua from Trinity Community Church
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2018

March 2018

Tremendous organizational tool! A bit lacking in some desired features and user-friendliness.

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Pros

Realm has been our only experience with CHMS and it has been well worth every penny. As a small church of about 200, we know there's so much more that this software is capable of doing that we simply do not have a need for at present. We love the organization Realm has given internally to our church staff and volunteers. The ability to track giving (both regular offering and pledge funds) through Realm is very sound and ensures accuracy in our financial record keeping. It also makes creating and sending year end giving statements a breeze! This software seemingly has no ceiling in its ability to query any information we want to gather from our people (as long as we have imputed the information when adding profiles). We can then quickly generate a report from that information that is easily shareable. Creating groups is also a great feature that has helped us, internally, better understand who is doing what and has subsequently helped us to be more intentional and effective in our communication. Routine tasks that we use Realm for on a weekly/daily basis include: recording giving, finding pertinent information about our people, generating reports/labels, adding profiles of our people and assigning them to groups, and communicating via Realm's email feature with various groups in our church.

Cons

The calendar is not as functional as we had hoped and does not allow for integration with Google Calendars. This has led to our avoiding any use of Realm's calendar. We have also not made use of the Events feature in Realm as there is no public-facing side of Events Registration (that we have found) that could tie in with our church website. The interface is not very intuitive/user-friendly and has held us back from opening up the software for use by more volunteers to handle tasks such as Check-in and Pathway's. This has also prevented us from allowing group leaders to manage their own groups' members, record attendance, coordinate events or activities, or to communicate directly with one another. The online giving feature does not currently allow for any embed code to make for a more seamless online giving experience.

Review Source: Capterra
 

DeAnne from Lutheran Church of the Good Shepherd

February 2018

February 2018

It's still a learning process, and I probably don't know everything I could do with this program.

Ease-of-use

Functionality

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Ease-of-use
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Pros

Everything is tied together. I don't have to enter the financial information when people give through Realm.

Cons

It's not easy to create labels just for something easy -you have to create a group first; it changes my addresses in vendors that no one seems to know why.

Review Source: Capterra
 

Tabatha from Creative Sprouts

February 2018

February 2018

Good app. Similar to Facebook.

Ease-of-use

Functionality

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Pros

I like the lack of advertisements and the simplicity. It's also a nice tool to keep in touch. It is simple.

Cons

It is difficult to figure out how to set up the settings for notifications. I want to turn off emails and just get notifications.

Review Source: Capterra
 

Monni from First Presbyterian Church, Macon GA
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2018

February 2018

We have been ACS customers for over 25 years so moving to REALM was an easy decision.

Ease-of-use

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Pros

The software creators have developed a product that is very simple and easy to use. I am excited that donors see their own records.

Cons

It is catered to the contributors-so we are not able to have many features that we had on ACS people module-especially when dealing with non cash contributions

Review Source: Capterra
 

Bill from First Baptist Church of Durant, OK

February 2018

February 2018

Very user friendly an customer support is top notch.

Ease-of-use

Functionality

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Pros

Ease of Use; Cust. Support; Not just a church office software, but a church community software. ; Best feature is the continual improvement of the software based on comments from users.

Cons

Connect App is unstable. The registration process too hard for some of our members. Software fails to recognize if user is already registered and results in duplicate users.

Review Source: Capterra
 

Dora from First United Methodist Church
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

Only a year with Realm but many years with other ACS products

Ease-of-use

Functionality

Product Quality

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The ministerial staff wanted a way to connect with church members without using email and/or social media. We have found that most members rather use email and social media as their sources for information.

Pros

I like having the ACS support staff to help when I have questions. Groups are good to have when I need to send a message to all members of a group.

Cons

Realm is not very report friendly. I am accustomed to querying on any field with People but Realm doesn't react well to multiple field queries. The financial (contributions) portion is based on "gift date" rather than "deposit date" which most general ledgers use "deposit date" as the basis for all reports.

Review Source: Capterra
 

Paula from Mt. Sinai MBC
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

Very helpful, staff is very knowledgeable of their work

Ease-of-use

Functionality

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The help from the Representative and understanding my work more clearly.

Pros

User friendly and easy to find what I'm looking for. Reports are easy to understand. Easy to find what I am looking for.

Cons

It does not have Payroll which have us to work out of another software for that purpose. When calling Realm it does take a bit long for someone to answer the phone, i understand you are helping other people situations as well and i thank you for helping me every time i call.

Review Source: Capterra
 

Andy from Faith Church of Statesville

February 2018

February 2018

Good interactive platform for the life of a church.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
Value for Money
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Pros

User interface is simple with a lot of flexibility for groups to utilize for communication with other group members.

Cons

Lack of flexibility with email editors. Need ability to insert graphics directly into the editor. Also, would like for the search of the notes to allow filtering on date ranges.

Review Source: Capterra
 

Cindy from First Presbyterian Church

February 2018

February 2018

Realm is very easy to use, great functionality and value.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Pros

I like being able to enter giving and print reports from home. Also like the cloud-based feature so we don't have to worry about backups.

Cons

I have very little to complain about with this software. Occasionally the print function is a bit slow.

Review Source: Capterra
 

Adam from Zion Congregational Church

February 2018

February 2018

Realm has been a great way to track our church membership and contact data.

Ease-of-use

Functionality

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Customer Support

Value for Money

Ease-of-use
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Pros

Ease of use. It is very simple for our members to go to realm and get contact info for other members. Realm has also made it easy for our treasurer to track financial giving. Realm has made online giving very simple as well. Before, we were on the fence on whether to go that route or not. But with Realm, that decision was easy. We've been using that feature for a year now, and have not regretted it one bit.

Cons

When we signed up with realm (several years ago now) they told us that a mass-texting feature was on the way. This was one of the things which caused us to go with realm over other options. However this feature is still not available. Hopefully it is still in the works??

Review Source: Capterra
 

Dennis from Bethany Church

February 2018

February 2018

We've been satisfied with the software so far.

Ease-of-use

Functionality

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Pros

I like the Pathways feature. The email function works pretty good, too, however, has its limitations.

Cons

I wish the email interfaced with MailChimp, or, that you could put out nice looking graphics with your email.

Review Source: Capterra
 

Stephen from Concord First Assembly (cfa Church)
Number of employees: 201-500 employees Employees number: 201-500 employees

February 2018

February 2018

We are learning to develop systems that reflect Realms functionality

Ease-of-use

Functionality

Product Quality

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Pastoring people and not just numbers on a spread sheet is made possible through Realm. We are identifying people that were falling between the cracks and starting to implement procedures to help stop it from happening.

Pros

We love the profiles and the way that there is a holistic approach to collecting data and using it for practical ministry.

Cons

We have run into issues with our check-in and marking attendance. This can be very embarrassing when checking in childrens ministries.

Review Source: Capterra
 

Shelia from Concord First Assembly

February 2018

February 2018

Realm makes my life so much easier!

Ease-of-use

Functionality

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Pros

Ease of use makes our staff more likely to use it and engage with our congregation through Pathways. The dashboard an amazing tool that helps me keep the database clean.

Cons

Check scanning lost its ability to deposit to our checking account. I now have to scan a second time with our bank software.

Review Source: Capterra
 

Debra from Ardmore Baptist Church
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2018

February 2018

Mostly good. Love the idea.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Pros

The admin side is pretty easy to use once set up and our staff likes it. The pictures are helpful to new staff members who may not recognize everyone yet.

Cons

I don't think the app was ready to launch. It has created multiple communications problems. The newsfeed is very confusing to our folks - they don't get the point. Some people who get email notification of new newsfeed posts tend to answer them - and others are upset that they keep getting the replies (some comments not appropriate for everyone to see).

Review Source: Capterra
 

Carol from Cheverly United Methodist Church

February 2018

February 2018

Small membership church (<100) was using paper records up until 2 yrs ago when switched to Realm

Ease-of-use

Functionality

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Pros

Very easy to use; like that it's web-based, so no software to install or own, and so everyone sees the same information

Cons

Too many ways to do the same thing, which is sometimes a good thing and sometimes a bad thing; nothing else come to mind

Review Source: Capterra
 

jeannean from Newell Baptist Church

February 2018

February 2018

I have been on Realm a little over a year now and it is a wonderful church program to work with.

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Functionality

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Ease-of-use
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Pros

The software is easy to follow and I especially appreciate the customer support, their friendlines, patience, and willingness to train.

Review Source: Capterra