About Subsplash

Subsplash is a cloud based church community mobile application that allows churches to engage better with their community with the help of easy-to-manage systems that work through a centralized database. This software provides a single platform for communities to connect.

The app makes sure that a church represents its own vision in the most accurate and humane manner. Subsplash helps churches to make available well stacked gospel libraries to their communities all around the globe, providing access to sermons, hymns and other biblical literature through a well-integrated website.Communities can also donate for causes that a church supports through the website.


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Supported Operating System(s):

Windows 10

111 Reviews of Subsplash

Average User Ratings

Overall

4.52 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(72)

72

4 stars

(26)

26

3 stars

(6)

6

2 stars

(2)

2

1 stars

(2)

2

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 111 results

November 2019

User Profile Picture

Tyler from ONEeighty Church

Verified Reviewer

Company Size: 2-10 employees

Industry: Religious Institutions

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2019

Amazing!

Pros

With a bit a creativity and some graphic knowledge, you can make an amazing app using Subsplash! the creative control I have over our app is great, and our possibilities are endless.

Cons

The only really "Con" I can think of is that there isn't just a simple way to add text to an app. Everything is graphic based so to work around this is to make a graphic of just text and insert it that way. That's really not a big deal, but would be a nice feature.

Reasons for Switching to Subsplash

Church Base was not living up to our quality standard.

Response from Subsplash

Replied December 2019

Thanks so much for the kind words, Tyler! It is an honor to serve you and ONEeighty Church!

May 2021

Justin from Cross Waves Church

Company Size: 2-10 employees

Industry: Religious Institutions

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

5.0

Functionality

4.0

May 2021

All-inclusive Media Delivery For Churches

Overall Subsplash has been a great tool for my church. We are very media focused (delivering videos each week to our home groups). And with our multiple media categories, Subsplash makes it easy to deliver on our app and on over-the-top TV boxes like Apple TV and roku.

Pros

The app is simple to set up and their team helps you follow all the steps to put it on the App Store. The app is easy to use and customizable enough for all church needs. Uploading media and information is simple, and it's seamlessly added throughout the platform, from the app to the website. The website, while simple, is still very powerful and gives your church a great online presence. When you have multiple sermons, sermon series, informational and educational media, the media player is second to none. Your videos are searchable, archived with great organization, and playable on any device. Giving is very straightforward and very easy for the donor, while giving enough administrative features to make the back-end useful. Lastly there are a suite of features that enhance your online presence. From fill-in-notes to event management to messaging, Subsplash delivers almost everything a church needs to be a relevant, media powerhouse.

Cons

Subsplash comes with a hefty price tag that is a large investment for churches. And while most of the features are what churches need, some will find limitations on the platform such as tweaking the app and website to look exactly like you want.

Reasons for Switching to Subsplash

Subsplash was a church-focused solution for our online presence

Response from Subsplash

Replied June 2021

We are so glad to hear that you are delighted by the Subsplash Platform, Justin! We are honored to partner with you and the team at Cross Waves Church.

June 2019

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Time Used: Less than 12 months

Review Source: GetApp


Ease-of-use

1.0

Value for money

1.0

Customer support

1.0

Functionality

2.0

June 2019

Customer Support Doesn't Really Care

I was introduced to Subsplash through the church I am working with to design their website and app. They had been trying for months to do it on their own with Subsplash but said they were having a hard time getting anything going. I learned the platform and setup the app to be submitted to Google and Apple according to Subsplash's checklist and once I submitted the app I had to follow up with Subsplash 2 weeks later to see if anything else needs to be done (Subsplash states it would only take up to 10 days to get a response if anything needed to be changed). They told me changes were needed so I fixed the issues and resubmitted. 2 more weeks went by and I called in to express my frustrations about how I have to follow up to find out if anything is going on and when I emailed was told by one agent that nothing needed to be done since they submitted it to Apple, then was told by another agent that same day that changes were needed and they hadn't submitted it to Apple yet. I was understandably over it all so after consulting with the church we decided that for the money we were paying monthly to have Subsplash's help we would end our contract with them. I have had many phone calls with agents and there has still been no resolution. Rep said she would follow up with me the day after our last phone call and that was 2 weeks ago. There is a lot more that has occurred with this company but due to the word limit I cannot detail it all. Horrible experience.

Pros

Once you learn the platform it looks good overall.

Cons

It took some time to learn the platform and you can't easily swap images or information out. Customer support doesn't really seem to care or know what's going on with your account. Have had multiple situations where customer support said they would follow up and then I'd never hear from them again.

Response from Subsplash

Replied July 2019

Hello! Thanks so much for bringing this to our attention. Our Support team would love to discuss this with you. Please reach out to them at support@subsplash.com. We are committed to serving you and helping find a resolution!

March 2021

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2021

It is a great product if you can afford it!

I don't know that all churches can afford such a costly system. There are more affordable options out there that essentially do the same thing and cost way less per year but they aren't as beautifully designed.

Pros

The ease of use of the MAS dashboard made managing our church app and giving experience really easy! The back end of the system is really simple once you learn what goes where.

Cons

The onboarding process of the software was easy but the organization purchasing the app is left to navigate a pretty complicated app system with Apple and Android markets. Not for the faint of heart or someone who doesn't understand the lingo. A big hurdle to jump over to make the launch happen.

Response from Subsplash

Replied May 2021

Thanks so much for the kind words. We are thankful for your feedback and are committed to serving you and the church!

August 2019

Austin from EX Church

Company Size: 2-10 employees

Industry: Non-Profit Organization Management

Time Used: Less than 2 years

Review Source


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

August 2019

Subsplash for your Apps

Overall, Subsplash is a great product to help you and your organization keep up with the times, especially in this fast-paced world we currently live in. They have the ability to help you create and link a phone apps and websites together along with other third party sites and/or software to help you achieve your marketing goals for your organization.

Pros

Subsplash is pretty user-friendly and you have the ability to manage many features of your app, your website, even our church's giving platform all through Subsplash, and it integrates very well across devices.

Cons

There was a point in time where we struggled to get updates for our app but Subsplash was very good at handling our needs and helped us get everything moving again.

Reasons for Choosing Subsplash

We had a working relationship already with Subsplash at the time and it was easier to keep everything consistent. Also, Subsplash seems to offer more freedom with creativity for our website and app.

Response from Subsplash

Replied September 2019

We are so glad to hear that you are delighted by the Subsplash Platform, Austin!