About Subsplash

Subsplash is a cloud based church community mobile application that allows churches to engage better with their community with the help of easy-to-manage systems that work through a centralized database. This software provides a single platform for communities to connect.

The app makes sure that a church represents its own vision in the most accurate and humane manner. Subsplash helps churches to make available well stacked gospel libraries to their communities all around the globe, providing access to sermons, hymns and other biblical literature through a well-integrated website.Communities can also donate for causes that a church supports through the website.


Supported Operating System(s):

Windows 10

93 Reviews of Subsplash

Average User Ratings

Overall

4.58 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(66)

66

4 stars

(23)

23

3 stars

(5)

5

2 stars

(1)

1

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 93 results

January 2019

Richard from Glencairn Mennonite Brethren Church

Company Size: 2-10 employees

Industry: Religious Institutions

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

January 2019

Solid choice for connecting your church family!

Pros

Once you get used to the dashboard settings, it is surprising how creative you can get with the design of the app, without sacrificing a professional look. We love the many available features such as developing a custom Bible reading plan, accessing our Google Calendar of events, and the ability to quickly and easily give online. We've taken advantage of the Media server, and upload all our messages, complete with PowerPoint Slides, Sermon Notes and Bible Study curriculum. It is a significant tool for our church family to not only stay in touch with what's happening at the church, but to assist them in their discipleship journey with reading and study. I also give Subsplash top marks for their technical support. I receive very quick and helpful replies, always delivered with a friendly attitude.

Cons

The software seems to be fairly robust, but it is a bit slow in starting up, and there is a slight delay when making updates. There is a bit of a learning curve in understanding the Dashboard. I feel the team has done a great job in general at making it as accessible as possible, but there are still a couple of things that I would not consider intuitive (such as working with the menu system, lists, and media series). The custom Bible reading feature is great, but I wish we had access to other translations beyond ESV.

Response from Subsplash

Replied January 2019

Hello, Richard. We are thankful for your kind review and feedback. It is an honor to serve you and Glencairn Mennonite Brethren Church!

November 2019

Jeremy from Wyandotte Family Church

Company Size: 2-10 employees

Industry: Religious Institutions

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

November 2019

Great value and simple to use

Overall though I would recommend Subsplash. What you receive for the cost makes the purchase worth it. It is simple to navigate and well designed. Subsplash giving also makes it simple for people to give one time or set up recurring giving.

Pros

Subsplash is an easy to use app company that specializes in churches. Subspash provides the framework so all you need to do is add the content and pictures. If you do not have the staff or ability to build your own app, this is a worthwhile solution. The greatest aspect of this app is how easy it is to access sermons. It allows you to watch the sermon on video, listen to the audio (even with a black screen while you exercise) and even download notes or a take home page all within the same location.

Cons

The one aspect of the app that is least desirable is the calendar feature. It only provides a daily calendar and does not give you the option to view weekly or monthly. Obviously, it makes scrolling down a month or two in advance difficult. We also have a glitch in our app that has not been able to be fixed by Subsplash. When you open up our calendar in the app, it shows an old date as the first event. After multiple contacts with Subsplash they were not able to figure out why the date won't erase which is disappointing.

Response from Subsplash

Replied December 2019

Hello, Jeremy. We are thankful for your feedback and committed to serving you. We appreciate this opportunity to grow!

October 2019

Chris from The River Church

Company Size: 2-10 employees

Industry: Non-Profit Organization Management

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

5.0

Functionality

4.0

October 2019

Good but Pricey

Customer service is great. Not usually able to directly speak with technicians but on the billing and basic questions side, someone was almost always available.

Pros

The ease of use and UX is great. Easy to get app updated pushed to all users and build out was a breeze!

Cons

The cost of the app was pretty high. Especially since there is very little customization apart from text and images. Anything that I wanted to develop or add I either had to find a workaround (build a website to load within the app) or just not have. Got frustrating after a while.

Reasons for Choosing Subsplash

I ended up developing my own app and cancelled by Subplash subscription.

Response from Subsplash

Replied December 2019

Hello, Chris. We are thankful for your feedback and committed to serving you. We appreciate this opportunity to grow!

June 2019

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Time Used: Less than 12 months

Review Source: GetApp


Ease-of-use

1.0

Value for money

1.0

Customer support

1.0

Functionality

2.0

June 2019

Customer Support Doesn't Really Care

I was introduced to Subsplash through the church I am working with to design their website and app. They had been trying for months to do it on their own with Subsplash but said they were having a hard time getting anything going. I learned the platform and setup the app to be submitted to Google and Apple according to Subsplash's checklist and once I submitted the app I had to follow up with Subsplash 2 weeks later to see if anything else needs to be done (Subsplash states it would only take up to 10 days to get a response if anything needed to be changed). They told me changes were needed so I fixed the issues and resubmitted. 2 more weeks went by and I called in to express my frustrations about how I have to follow up to find out if anything is going on and when I emailed was told by one agent that nothing needed to be done since they submitted it to Apple, then was told by another agent that same day that changes were needed and they hadn't submitted it to Apple yet. I was understandably over it all so after consulting with the church we decided that for the money we were paying monthly to have Subsplash's help we would end our contract with them. I have had many phone calls with agents and there has still been no resolution. Rep said she would follow up with me the day after our last phone call and that was 2 weeks ago. There is a lot more that has occurred with this company but due to the word limit I cannot detail it all. Horrible experience.

Pros

Once you learn the platform it looks good overall.

Cons

It took some time to learn the platform and you can't easily swap images or information out. Customer support doesn't really seem to care or know what's going on with your account. Have had multiple situations where customer support said they would follow up and then I'd never hear from them again.

Response from Subsplash

Replied July 2019

Hello! Thanks so much for bringing this to our attention. Our Support team would love to discuss this with you. Please reach out to them at support@subsplash.com. We are committed to serving you and helping find a resolution!

October 2019

Lee from Meadowbrook Church

Company Size: 51-200 employees

Industry: Religious Institutions

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2019

Hands Down, the best Church App Builder!

The best. We've looked at other options, and none compare. We use Subsplash are our builder for our mobile app (iOS and Google Play devices), as well as their Web player feature to showcase all kinds of media content on our website.

Pros

The best thing about Subsplash is that they always keep developing. Too many companies develop a product, but then stop implementing new features or updates. Subsplash continually rolls out new options and add-ons which make it so easy to stay with them. On top of that, the support (quality and response time) is second to none.

Cons

At face value, the client dashboard could be slightly more user-intuitive. I didn't realize this until I had to train a co-worker and heard their questions. However, once you get familiar with it, navigating it becomes second nature.

Response from Subsplash

Replied December 2019

We are so glad to hear that you are delighted by the Subsplash Platform, Lee! We are honored to partner with you and the team at Meadowbrook Church!