About Subsplash

Subsplash is a cloud based church community mobile application that allows churches to engage better with their community with the help of easy-to-manage systems that work through a centralized database. This software provides a single platform for communities to connect.

The app makes sure that a church represents its own vision in the most accurate and humane manner. Subsplash helps churches to make available well stacked gospel libraries to their communities all around the globe, providing access to sermons, hymns and other biblical literature through a well-integrated website.Communities can also donate for causes that a church supports through the website.


Supported Operating System(s):

Windows 10

102 Reviews of Subsplash

Average User Ratings

Overall

4.56 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(68)

68

4 stars

(26)

26

3 stars

(6)

6

2 stars

(1)

1

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 102 results

November 2019

Tyler from ONEeighty Church

Verified Reviewer

Company Size: 2-10 employees

Industry: Religious Institutions

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2019

Amazing!

Pros

With a bit a creativity and some graphic knowledge, you can make an amazing app using Subsplash! the creative control I have over our app is great, and our possibilities are endless.

Cons

The only really "Con" I can think of is that there isn't just a simple way to add text to an app. Everything is graphic based so to work around this is to make a graphic of just text and insert it that way. That's really not a big deal, but would be a nice feature.

Response from Subsplash

Replied December 2019

Thanks so much for the kind words, Tyler! It is an honor to serve you and ONEeighty Church!

August 2019

Austin from EX Church

Company Size: 2-10 employees

Industry: Non-Profit Organization Management

Time Used: Less than 2 years

Review Source


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

August 2019

Subsplash for your Apps

Overall, Subsplash is a great product to help you and your organization keep up with the times, especially in this fast-paced world we currently live in. They have the ability to help you create and link a phone apps and websites together along with other third party sites and/or software to help you achieve your marketing goals for your organization.

Pros

Subsplash is pretty user-friendly and you have the ability to manage many features of your app, your website, even our church's giving platform all through Subsplash, and it integrates very well across devices.

Cons

There was a point in time where we struggled to get updates for our app but Subsplash was very good at handling our needs and helped us get everything moving again.

Reasons for Choosing Subsplash

We had a working relationship already with Subsplash at the time and it was easier to keep everything consistent. Also, Subsplash seems to offer more freedom with creativity for our website and app.

Response from Subsplash

Replied September 2019

We are so glad to hear that you are delighted by the Subsplash Platform, Austin!

September 2020

Jennifer from Grace Gathering

Company Size: 11-50 employees

Industry: Religious Institutions

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2020

Subsplash as a Giving Platform

Our communications department really wanted to use Subsplash for the quality of their app and ability to upload sermons in a quality way. I needed a reasonable giving platform. Subsplash has been a really good move for us.

Pros

The process for switching to Subsplash as our giving platform was made as easy as possible by the support team. The platform is quite intuitive to navigate and has integrated well with Planning Center Giving overall. Our communications team has been thrilled with the ease of building and modifying our church app and the functionality the Subsplash app has provided.

Cons

The giving aspect of Subsplash is still being perfected and is not always glitch-free. When users try to modify an existing recurring gift on the day the gift is scheduled, we have had a number of instances of both the old and new gift occurring on that day. The good news is that refunding a gift couldn't be any easier and the customer service responsiveness has been amazing when we've needed them.

June 2019

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Time Used: Less than 12 months

Review Source: GetApp


Ease-of-use

1.0

Value for money

1.0

Customer support

1.0

Functionality

2.0

June 2019

Customer Support Doesn't Really Care

I was introduced to Subsplash through the church I am working with to design their website and app. They had been trying for months to do it on their own with Subsplash but said they were having a hard time getting anything going. I learned the platform and setup the app to be submitted to Google and Apple according to Subsplash's checklist and once I submitted the app I had to follow up with Subsplash 2 weeks later to see if anything else needs to be done (Subsplash states it would only take up to 10 days to get a response if anything needed to be changed). They told me changes were needed so I fixed the issues and resubmitted. 2 more weeks went by and I called in to express my frustrations about how I have to follow up to find out if anything is going on and when I emailed was told by one agent that nothing needed to be done since they submitted it to Apple, then was told by another agent that same day that changes were needed and they hadn't submitted it to Apple yet. I was understandably over it all so after consulting with the church we decided that for the money we were paying monthly to have Subsplash's help we would end our contract with them. I have had many phone calls with agents and there has still been no resolution. Rep said she would follow up with me the day after our last phone call and that was 2 weeks ago. There is a lot more that has occurred with this company but due to the word limit I cannot detail it all. Horrible experience.

Pros

Once you learn the platform it looks good overall.

Cons

It took some time to learn the platform and you can't easily swap images or information out. Customer support doesn't really seem to care or know what's going on with your account. Have had multiple situations where customer support said they would follow up and then I'd never hear from them again.

Response from Subsplash

Replied July 2019

Hello! Thanks so much for bringing this to our attention. Our Support team would love to discuss this with you. Please reach out to them at support@subsplash.com. We are committed to serving you and helping find a resolution!

August 2020

Weston from Bethel Baptist Church

Verified Reviewer

Company Size: 2-10 employees

Industry: Religious Institutions

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

August 2020

Worth Every Penny

From start to finish the support side was helpful and friendly and walked that balance of being knowledgeable without making you feel dumb for not being as good as them with the product. The development and launching went flawlessly for us and while we're pretty competent with tech, I really attribute it to their intuitive and simple software and interface.

Pros

Both the App Design and Web Design were intuitive and very well integrated. We are tech savvy but the ease were were able to create large amounts of content was almost rewarding.

Cons

There were a couple odds and ends that you just had to (such as small amounts of coding when adding links to the app without all the web menus). Also, having to have 3 sizes for any image attached to a menu item.

Reasons for Choosing Subsplash

MinistryOne was way too limited in it's functionality and PushPay was way too expensive. Subsplash was our Goldielox.