About Subsplash

Subsplash is a cloud based church community mobile application that allows churches to engage better with their community with the help of easy-to-manage systems that work through a centralized database. This software provides a single platform for communities to connect. The app makes sure that a church represents its own vision in the most accurate and humane manner. Subsplash helps churches to make available well stacked gospel libraries to their communities all around the globe, providing access to sermons, hymns and other biblical literature through a well-integrated website.Communities can also donate for causes that a church supports through the website. ...
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Subsplash User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Showing 1 - 5 of 119 reviews

Justin

Company size: 2 - 10 employees

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

June 2021

All-inclusive Media Delivery For Churches

User Profile

Tyler

Verified reviewer

Company size: 2-10 employees

Industry: Religious Institutions

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

November 2019

Amazing!

Pros

With a bit a creativity and some graphic knowledge, you can make an amazing app using Subsplash! the creative control I have over our app is great, and our possibilities are endless.

Cons

The only really "Con" I can think of is that there isn't just a simple way to add text to an app. Everything is graphic based so to work around this is to make a graphic of just text and insert it that way. That's really not a big deal, but would be a nice feature.

Reasons for switching to Subsplash

Church Base was not living up to our quality standard.

Response from Subsplash

Thanks so much for the kind words, Tyler! It is an honor to serve you and ONEeighty Church!

Replied December 2019

Justin

Company size: 2-10 employees

Industry: Religious Institutions

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
3

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

May 2021

All-inclusive Media Delivery For Churches

Overall Subsplash has been a great tool for my church. We are very media focused (delivering videos each week to our home groups). And with our multiple media categories, Subsplash makes it easy to deliver on our app and on over-the-top TV boxes like Apple TV and roku.

Pros

The app is simple to set up and their team helps you follow all the steps to put it on the App Store. The app is easy to use and customizable enough for all church needs. Uploading media and information is simple, and it's seamlessly added throughout the platform, from the app to the website. The website, while simple, is still very powerful and gives your church a great online presence. When you have multiple sermons, sermon series, informational and educational media, the media player is second to none. Your videos are searchable, archived with great organization, and playable on any device. Giving is very straightforward and very easy for the donor, while giving enough administrative features to make the back-end useful. Lastly there are a suite of features that enhance your online presence. From fill-in-notes to event management to messaging, Subsplash delivers almost everything a church needs to be a relevant, media powerhouse.

Cons

Subsplash comes with a hefty price tag that is a large investment for churches. And while most of the features are what churches need, some will find limitations on the platform such as tweaking the app and website to look exactly like you want.

Reasons for switching to Subsplash

Subsplash was a church-focused solution for our online presence

Response from Subsplash

We are so glad to hear that you are delighted by the Subsplash Platform, Justin! We are honored to partner with you and the team at Cross Waves Church.

Replied June 2021

Jin

Company size: 11-50 employees

Industry: Non-Profit Organization Management

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

May 2022

Great Church Management Software - Highly Recommend!

Pros

Subsplash's features were so much easier to use than our previous CMS systems and being able to integrate it with Breeze has been such a help!

Cons

There isn't anything we don't like about the software, fortunately!

Anonymous

Company size: 201-500 employees

Time used: Less than 12 months

Review Source: GetApp

This review was submitted organically. No incentive was offered
1

Ease-of-use

out of 5
1

Value for money

out of 5
1

Customer support

out of 5
2

Functionality

out of 5

June 2019

Customer Support Doesn't Really Care

I was introduced to Subsplash through the church I am working with to design their website and app. They had been trying for months to do it on their own with Subsplash but said they were having a hard time getting anything going. I learned the platform and setup the app to be submitted to Google and Apple according to Subsplash's checklist and once I submitted the app I had to follow up with Subsplash 2 weeks later to see if anything else needs to be done (Subsplash states it would only take up to 10 days to get a response if anything needed to be changed). They told me changes were needed so I fixed the issues and resubmitted. 2 more weeks went by and I called in to express my frustrations about how I have to follow up to find out if anything is going on and when I emailed was told by one agent that nothing needed to be done since they submitted it to Apple, then was told by another agent that same day that changes were needed and they hadn't submitted it to Apple yet. I was understandably over it all so after consulting with the church we decided that for the money we were paying monthly to have Subsplash's help we would end our contract with them. I have had many phone calls with agents and there has still been no resolution. Rep said she would follow up with me the day after our last phone call and that was 2 weeks ago. There is a lot more that has occurred with this company but due to the word limit I cannot detail it all. Horrible experience.

Pros

Once you learn the platform it looks good overall.

Cons

It took some time to learn the platform and you can't easily swap images or information out. Customer support doesn't really seem to care or know what's going on with your account. Have had multiple situations where customer support said they would follow up and then I'd never hear from them again.

Response from Subsplash

Hello! Thanks so much for bringing this to our attention. Our Support team would love to discuss this with you. Please reach out to them at support@subsplash.com. We are committed to serving you and helping find a resolution!

Replied July 2019

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