About Text In Church


Text In Church is a cloud-based church management solution that connects pastors with church members. The solution can also be accessed via native mobile apps available for Android and iOS devices. Key features include tasks reminders, automated follow-up emails, real-time communication, scheduling and more.

Text In Church allows guests to request more information by sending a keyword via text message. It also enables churches to store contact information for guests or members and schedule email or text message follow-ups. The solution provides campaign templates that can be tweaked to fit into different campaign contexts.

Text In Church allows users to send task reminders to hospitality teams. It also provides a local phone number to each church at the time of sign-up that distinguishes personal and church communication for all users.

Services are offered on a per month subscription basis.



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Supported Operating System(s):

Web browser (OS agnostic)

157 Reviews of Text In Church

Average User Ratings

Overall

4.68 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(116)

4 stars

(33)

3 stars

(6)

2 stars

(2)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 157 reviews

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December 2018

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2018

Best Guest Follow Up Process

Text in church has simplified getting information to different groups of people in my church. I can set differnt groups up and communicate with a whole group with a simple click of a button. I dont have to think about 'who is in this group again?' I dont have to worry about communicating with the wrong group. Also, being that its text, I know that everyone is getting the message. Unlike email, you have to actually open up an email to see it.

Pros

The Text In Church has been amazing for me and my church. It simplifies communication, eliminates emails that go straight to junk mail, first time guest follow-up systems made simple, and the list goes on. THIS MORNING someone said, "I really appreciated how I got a personal text from Epiphany this morning telling me they were praying for me today". It is the small things. I have been in ministry for 10 years and this is one of the best things that I have had in terms of communication with people on a weekly basis. Before, when I asked people if they got the information via Email, FB message, IG, Twitter, ect, about 30% of the people would say that they got it, but didn't look at it. Now, over 90% of the people I ask not only got it but read it and appreciated it. It has even been a game changer for our teams. If you want to be apart of the setup team, text SET UP...If you want to be apart of the hospitality team text HOSPITALITY...I honestly don't know what I was even doing before in communication. I will never go back.

Cons

The app through iOS could be better. As I am traveling, it would be great to set up a quick text from my phone. The capability is there, but it glitches out sometimes. Great idea, just needs some improvement.

Response from Text In Church of

Replied December 2018

Wow! Thanks for the amazing review. I'd love to hear what improvements you'd like to see on the app. We're constantly improving and I'd love your feedback. Reach out if there is anything we can help with. Grace and peace, ~ Tyler

November 2018

Alan from First Assembly of God

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2018

Text In Church...a great way to stay in touch!

Text In Church has been a God send for our church! Our congregation loves it, and so does our staff. Would definitely recommend!

Pros

The Text In Church software is very easy to use and quite user friendly. We've been truly surprised by how our congregation has embraced this communication tool. Now, we mainly send out text messages with pertinent information, and minimal emails. The response rate is amazing as the majority of our people are getting and reading our messages to them. Can't say the same about emails, though.

Cons

Don't like how the text messages split up into multiple messages if you go over the character limit. It's way too easy to put in too much information and bam...you're over the limit.

March 2018

Robert from Agape Church Of Christ

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2018

Very Efficient System for Church Leaders

Pros

Who would have thought that Texting would be a good thing in a congregation? However, this software understands that people, especially Millennial generations, use their phones for communicating, giving, and worship. This is an efficient software product that uses modern technology and teaches congregational leaders the value of texting for ministry.

Cons

We used this as a trial and it seemed to work well. Was difficult and that is why we were not able to stick with it--and we had limited funding.

Response from Text In Church of

Replied March 2018

Hey Robert - Thanks for the great feedback. I'm sorry to hear you found it difficult. I love to help! If you're willing... we'd love to jump on a call and help you get setup for success. Just shoot our support team an email.

November 2016

Matt from FBC ELK

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

1.0

Functionality

4.0

November 2016

General phone goes straight to voicemail.

This is a great product with terrible customer service. We purchased the pro package with a 14 day trial and every time we tried to login it gave a PHP error. The only way we could contact the company to talk about the issue was by the chat feature on the website. We tried numerous times to get ahold of someone on the phone, but they have the phones set to voicemail after one ring. It's very frustrating because we were willing to pay $477 for the pro package but after dealing with the customer support, we may be exploring another system.

Pros

Great program with good features.

Cons

If you have a problem, good luck getting ahold of a person on the phone to resolve the issue. Also, importing large amounts of contacts isn't as easy as it seems.

Response from Text In Church of

Replied November 2016

Hi Matt, I'm really sorry for the frustration we caused this morning. We emailed and called to let you know the error with your account has been resolved.

May 2019

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2019

A wonderful tool

For a small church staff, guest follow up can sometimes fall by the wayside among all the other things that need to happen on a weekly basis. At least at my church that was the case. Text In Church lets you set up and customize a comprehensive guitar followup protocol that’s near foolproof! It’s a wonderful communication tool!

Pros

Hands down what I like most about Text In Church is the automation!

Cons

I didn’t care much for the limited number of texts you’re allowed to send per subscription tier. I’ve used another texting service that allows unlimited messages to be sent for one flat rate. This way, I feel like I can freely communicate and hold conversations without feeling like I’m using up valuable text credits.

Response from Text In Church of

Replied May 2019

Thanks for the great review! Really appreciate it.

July 2018

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2018

When we are ready for this step for our church text-In)church will be our choice

Pros

Ease of use, features, workflows, support, etc. This company and software has it all. If you want to make follow up easy and get away from all the confusion, look into text-in-church. This isn't a replacement for real people connections but will be the main tool in your toolbelt to making those first connections.

Cons

We are not jumping on board yet as we are not at a church size that can't handle our connection cards and our system without a text service. Our teams are more than capable to connect and help with next steps. As we grow and the system gets more complicated, we will be jumping on board.

Response from Text In Church of

Replied July 2018

Thanks for the great review.

December 2017

Carlos from Sunset Church of Christ Miami

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

December 2017

Great app, easy to use and the cost is very affordable. High quality product

Pros

Simple and practical to be used. The system allows you to navigate along all the functions and jumping from one to the other in seconds. Which makes the interaction and workflow more effective.

Cons

Sometimes they cut the text in two parts. Also, does not support Spanish grammar. Also, there is a message always advertising you about not to send too many MMS messages because of spamming warnings. This is something that other products manage better and openly promoting it instead of warning you.

May 2019

Eric from Cornerstone Baptist Church

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

3.0

May 2019

Great Tool for Immediate Communication with your Congregation

Pros

It is a great tool for sending out brief announcement reminders, event changes, service updates, etc... The congregation gets the information immediately and you don't get a full mailbox of responses either.
You could set-up various groups and send only to the groups. We have a group named ASM (Access Student Ministry) for our youth group. That all our parents and students are on so that everyone gets the information.

Cons

Using it for our first time visitors was not successful for us. Many of our guests did not or would not give us their cell phone #. We had set-up a flow of email and text messages that would be sent out through out the course of 4 weeks to our guests but with out a cell # that would only received part of the follow-up.

July 2018

Sandra from Southtowns Christian Center

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

July 2018

Text In Church is a communications director's best friend!

Our communications improved without a large dedication of time and effort with Text In Church.

Pros

Text In Church compiles communication databases in one place online. Text, call or email efficiently and effectively with multiple lists and purposes. Text In Church gives the ability for multiple users

Cons

Text In Church does not have an easy "save draft" or autosave feature. If you are interrupted for a long time during creation, depending on your computer setting, you have to re-login and start over. Inconvenient but not a deal breaker because creation is easy.

Response from Text In Church of

Replied July 2018

Sanda - Thanks for the thoughtful review. I love your auto-save suggestion. I'll share that with our team later today!

July 2017

Richard from HighPointe Church

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

July 2017

If the church couldn't afford this program, I'd pay it myself!

Instant & easy communication with small and large groups.

Pros

I love being able to communicate quickly with the entire church or with selected groups in a moment via text messaging! Also, they can communicate back via text through the TIC Messenger App. They also help create a guest follow-up system!

Cons

We have had trouble getting our digital connect card form to work correctly at times. However, we can go into the program and collect the data when this happens.

May 2018

Misti from The Church Next Door

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2018

Great texting system for responding to groups of people

Pros

This is a great texting system to use when you need communication with a small group of people, we use this mostly for our student ministry.

Cons

I wish this system would integrate more with different software. We switched from using this software because it was limited to integrations.

Response from Text In Church of

Replied May 2018

Thanks for the review Misti! We currently integrate with Planning Center and are adding additional integrations in the near future. Thanks! ~ Tyler

January 2017

Phil from Red Door Community Church

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

5.0

Functionality

3.0

January 2017

Great way to connect

We use Text In Church. It is a great way to connect with our entire church or groups within our church. Love the ease of sending out messages to my Men's Group.

Pros

I can quickly send out messages to groups. I can schedule a message to go out on certain dates and/or time.

Cons

I wish I could do this from my Android phone.

Response from Text In Church of

Replied January 2017

We do have an iPhone app and will release an android version for our iOS friends in the future.

June 2018