All Verified First Reviews

1-12 of 12 Reviews

Sort by

Reviews are by default sorted by Recommended to software buyers, driven by our proprietary algorithm reflecting the depth and quality of the review, recency of experience, and other factors. As a neutral reviews platform, the star rating of the review is not considered in the "Recommended" ranking, and there is currently no voting mechanism that would allow site visitors to influence the ranking.
User Profile

Kyle

Verified reviewer

Construction, 201-500 employees

Used monthly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2020

Best out there

Fast easy and effective, will find anything you want to know

PROS

The depth of the search is almost overwhelming. Very accurate and effective in accomplishing whatever your looking for

CONS

Nothing, loved the ease of use and effectiveness of every search

Reasons for switching to Verified First

Easier to use and cost effectiveness

Vendor Response

Thanks for the kind words, Kyle! We appreciate your feedback and are excited to hear you're loving Verified First.

Replied January 2020

Stephanie

Religious Institutions, 201-500 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

4

Reviewed January 2019

Background checks in a snap!

PROS

Verified First is a software that increase security for organizations and individuals by eliminating paper copies of SSN as signed verifications. The software, once demographic information is entered into a database, pulls the information into a basic form to either email or text to allow the applicant to enter their own SSN and finish filling in the form. This is one of the more secure background check software I have interacted with.

CONS

Recently I have seen some improvements in the notification process... one concern I have experienced is the notification process of a completed background check. Unless an admin actively enters into the database, there was little notification to inform one that verification was necessary.

Vendor Response

Thank you, Stephanie. We will forward your comments to our product development team.

Replied January 2019

Jennifer

Primary/Secondary Education, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed October 2018

Cost too high

PROS

The system is very easy to navigate for the potential employee and the employer.

CONS

The cost of the software is about 50% more than the same services with other vendors.

Vendor Response

Hello Jennifer, Thank you for your review. We're sorry to hear that you had this concern. Your Account Manager, Andy, reached out on 10-12-2018 and 10-24-2018 to arrange your account review. We are still here for you to discuss this and any other concerns you have so we may provide the best service. Please feel free to contact us -- your Account Manager's direct line is 855-445-4360. Our Client Service department is 844-709-2708¿ or ClientServices@VerifiedFirst.com. Sincerely, Verified First

Replied October 2018

Michael

Consumer Services, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2019

Background Checks Fast and Simple!

Overall we have had a great experience with Verified First and continue to partner with them.

PROS

The #1 item for our company utilizing Verified First is their fantastic customer service and employees. Every time we have a question, go through a contact change, or just go through a usual account review the individuals we work with are top-notch.

CONS

We don't really have a con for the software; we utilize it for simple background checks currently and the turnaround times are typical.

Linda

Mechanical or Industrial Engineering, 51-200 employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Great for Small Business

My overall experience has been excellent. Customer service is very efficient. They offer great resources.

PROS

Cost effective, ease of use, timely responses, various other resources that follow today's workplace trends.

CONS

I have not cons at this time. I am very satisfied with this product.

Jillian

Construction, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

Verified First is a great product

It is a great platform to run our background and drug screenings. Easy to use.

PROS

It is easy to use. Quick turnaround time.

CONS

That you have to approve every order that you enter.

Richard

Staffing and Recruiting, 2-10 employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2020

great choice when you need quick background checks

Very satisfied. I find their portal easy to use, they provide a quick turnaround time, and they are reasonably priced compared to other similar services.

PROS

I find their portal easy to use, they provide a quick turnaround time, and they have great customer service.

CONS

In the 2 years I've been using the service, I have not had any service or quality of product issues.

Vendor Response

We appreciate the review. Thank you for taking the time to share your experience with us.

Replied April 2020

Terrence

Industrial Automation, 51-200 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2021

Verified First Prufrex Review

PROS

The soft ware is very user friendly. It's easy to train a new administrative person to learn how to use.

CONS

All checks well with the program. No improvement necessary.

Vendor Response

Hi Terrence, thank you so much for the review. We are happy that our solution is solving your business needs.

Replied September 2021

Warren

Medical Practice, 51-200 employees

Used monthly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2021

Verified First is quick and easy to use

Customer service, while only needed occassionally has been very responsive. Results are returned quickly, the website is great to use.

PROS

Being able to quickly enter a request and get results, normally in a day or two

CONS

The cost is a bit higher than what I was using.

Reasons for switching to Verified First

Wanted to have two vendors set up for background checks. It turned out we liked Verified First better and now they are the primarly choice

Anonymous

11-50 employees

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed July 2019

Verified First

PROS

I like the ability to either enter information for a background check manually, in a batch or by sending a request to someone and let them enter the information themselves.

CONS

I haven't found anything I don't like yet.

Vendor Response

Thanks so much for your comments! We appreciate you.

Replied July 2019

Vanessa

Construction, 11-50 employees

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2018

Awesome

PROS

Loved this software to check backgrounds for future employees in our company

CONS

It takes a bit to gather the information for one person. But it’s a great tool to use

Vendor Response

Thank you, Vanessa! We appreciate your kind words.

Replied November 2018

MALIA

Internet, 1 employee

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed December 2019

Verify

PROS

It pulled up exactly what I wanted to know.

CONS

It gave a full detail description like a resume, which seemed a little much.

Showing 1 - 12 of 12 Reviews