About OneLogin

OneLogin is a cloud-based identity and access management solution that helps users control access to facilities, web applications, data centers, cloud storage and more. Key features include single sign-on, web access management, adaptive and multi-factor authentication and mobile identity tracking.

OneLogin’s web access management tool integrates with the existing web servers and helps businesses secure their web applications. Its adaptive authentication feature uses machine learning to determine the kind of security access that users need to fill in order to access the system. The solution uses a multi-factor authentication system that validates users’ identity through standard user ID and passwords along with one-time passwords (OTP) shared v...


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66 Reviews of OneLogin

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Showing 1 - 20 of 66 results

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January 2018

User Profile Picture

Pamela from eBizness Solutions LLC

Verified Reviewer

Industry: Internet

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

January 2018

OneLogin gives me control over my clients logging into apps without us providing the passwords.

Pros

We use several cloud applications to support our clients. OneLogin gives me the ability to allow my clients and team members to log into the apps without knowing the password for the app. Whenever team members leave or client agreements end, I can change the passwords and they will no longer have access to the applications. OneLogin helps us to secure data and access. They have many other features that we have not explored.

Cons

Several years ago their customer service was horrible. It was so bad, I had to switch to a different single sign on company. I came back to OneLogin once they improved their customer service.

November 2020

Kedar Mendhurwar from Bell

Company Size: 10,000+ employees

Industry: Telecommunications

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2020

Easy to deploy and a cost effective SSO solution

The experience so far has been phenomenal using Onelogin as the SSO integration is like a piece of cake. So far nothing to complain.

Pros

The deployment of the tool and integration with other apps for SSO is fairly simple. The deployment and testing took us around 3 months. The documentation is very clear and the support is very helpful. The most cutting edge is whem comes to price where Onelogin is way way cheaper than most of its competitors.

Cons

SSO integration with custom apps is tricky.

Reasons for Choosing OneLogin

The options it provided us and the cost.

July 2021

Brenna from AppleOne

Company Size: 1,001-5,000 employees

Industry: Consumer Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

July 2021

Easy VPN

Positive and extremely easy. Always comes right up on phone and if for some reason the accept option isnt there it allows you to punch in a code that always works, way easier than remembering a password.

Pros

ease of use, quick and dependable, never had a breach, fast, helpful for many different software security

Cons

Originally I had no idea what it was for, just told the how to log in and did not know the purpose, but once I realized why I was using it then it made more sense.

July 2020

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Functionality

3.0

July 2020

Software is alright for all of your passwords

Overall, Onelogin has worked just fine, but I think there are a few things that could be changed/updated for daily use. I use OneLogin for 10 hours a day so anything that would make it easier would be better

Pros

We use OneLogin to hold all of our passwords at my company. We use it daily and are able to have all of our passwords in one place, which makes it pretty easy to use

Cons

There are two major things I don't particularly like about onelogin. It is probably for security, but it logs me out of onelogin twice a day (every 4ish hours). I am contstantly logging into our carrier sites and it is very inconvenient to have to go back multiple times a day to log back in. I also do not like that it doesnt always autofill in the username/password, sometimes I have to refresh the page or manually click on the onelogin addon to have it fill in the information

April 2021

Neil from Akash Network

Company Size: 11-50 employees

Industry: Computer Software

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Functionality

4.0

April 2021

Entry point for all startups and enterprises

Very satisfied with onelogin to date and will be a long term user in the future.

Pros

Security and ease of use are what elevate onelogin and make it a must have. Being able to configure connections to google, aws, gcp, salesforce and all other indispensable SaaS makes onelogin itself indispensable. Managing user credentials in a single system is much simpler operationally and also much more secure. Pricing is very reasonable at $2 per user for the lowest tier and they also offer a free 30 day trial.

Cons

The UX for admins is a bit clunky at times. For user information there is a left pane as well as a top right drop down menu. It took me a while to figure out how to reset a user password. It would be nice to have an automated way to onboard a user, perhaps there's an API that we can leverage.

March 2020

Nicole from Chief Martech Officer

Company Size: 2-10 employees

Industry: Marketing and Advertising

Time Used: More than 2 years

Review Source


Ease-of-use

4.0

Value for money

3.0

Customer support

1.0

Functionality

3.0

March 2020

Bad Customer Support

We are taking our business to a company willing to respond to support needs and communicate effectively.

Pros

Nice User Interface and easy to set up and train on.

Cons

Really poor customer service practices. Took a week to get a response to a ticket. When asked about this no accountability was taken but rather blame passed on repeatedly.

Reasons for Choosing OneLogin

I was familiar with the platform and it was generally easy to use.

February 2021

Domenico from DotForce Srl

Company Size: 2-10 employees

Industry: Computer & Network Security

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2021

Access in simplicity and security

I solved my problem of monitor access and manage shared credentials for all portals, users provisioning and deprovisioning and MFA management.

Pros

The simplicity of implementing the solution. OneLogin is a fantastic solution that reduces the time spent on manual tasks by IT, with great benefit for end users and for the IT security.

Cons

There is nothing I don't like, but if you really want to look for a flaw, the need to approve the certificate within the browser when using OneLogin Desktop

January 2020

User Profile Picture

Alexis from Spot Hero

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Telecommunications

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2020

OneLogin is nothing but helpful!

OneLogin is amazing. I have no issues with this software and it makes the beginning of each shift just a bit more enjoyable because I don't have to hassle with multiple passwords!

Pros

I honestly really enjoy OneLogin because, as a Customer Hero, we use many different platforms to operate business every day. OneLogin allows me to connect all of those platforms to one source. I can now login to all my accounts at once without having to remember a bunch of passwords.

Cons

If there are any cons about OneLogin, I have never experienced them. I truly love this software and would recommend that every office has it!!

September 2020

User Profile Picture

Neha from ICONMA

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Human Resources

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

September 2020

Create common login credentials for all your accounts

My experience is good. It saves me from remembering multiple passwords and regularly changing passwords for some nor fhe other application.

Pros

It creates common login for all the accounts ease out the process of remembering different passwords for different accounts. It is the collaboration of all the required software and files that could be assessed with single credential.

Cons

The biggest disadvantage is, If the common platform faces the server issue, the access to all other software also fails.

June 2018

Shannon from Doximity

Verified Reviewer

Company Size: 51-200 employees

Industry: Computer Software

Time Used: Less than 12 months

Review Source: GetApp


Ease-of-use

5.0

Functionality

5.0

June 2018

Simple, easy, does what you need without thinking about it!

Pros

This is a great way to sign on without even thinking about it. There are so many accounts, usernames, and passwords that we all have nowadays, so this is a great way to sign on to many different platforms and with many different users.

Cons

Sometimes the notifications are a bit bothersome and it's hard to turn them off - you can, but it's not an easy/good UX experience personally to me - not a fan of notifications that are always there

March 2017

Matthew from University of Mary Hardin-Baylor

Company Size: 501-1,000 employees

Industry: Higher Education

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2017

Robust, easy-to-use identity management and single-sign-on system

OneLogin has exceeded our expectations in the area of identity management and single sign on. Our users benefit greatly. Previously, our faculty, staff, and students had about a dozen different usernames and passwords for various campus systems. Now, users have a single username and password for all campus applications. Many of our users are also required to have multi-factor authentication, a scenario that OneLogin supports "out of the box" with no added charges. We use OneLogin's virtual LDAP connector for some of our legacy applications. This allows us to connect virtually any application to our identity management system. There are so many benefits to our overall security and usability as a result of utilizing OneLogin.

Pros

Ease of use from an administrative and end-user perspective, beautiful interface, robust feature set, redundant data centers

Cons

Early on in my relationship with OneLogin, I had a list of cons. Over the last two years, they have addressed and rectified each and every one. All of our mission critical needs are met by this software at this point. All of them. Any new feature requests are just icing on the cake.

October 2019

Ashlynn from Indeed, Inc.

Company Size: 10,000+ employees

Industry: Marketing and Advertising

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Functionality

5.0

October 2019

Secure Platform to Protect Our Data

Pros

We use OneLogin for our computers, to connect remotely, and to sign in to various systems internally. I know that by using one login our systems are secure, and it only takes a minute to sign in. I love that there are no loop holes or tedious steps we have to take to log into our systems with one login!

Cons

I assume administrative settings could update this, but I would like to have to "log in" less. We are prompted daily to log in, for security, so I understand. But I wish I could type in my access information once, and access could be granted for all systems, instead of having to be prompted by one login for various systems. This would help employees be more efficient.

December 2019

Sophie from Vassar College

Company Size: 1,001-5,000 employees

Industry: Higher Education

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

December 2019

Customizable, One-Step Access

I use OneLogin nearly every time I use my laptop. I can't imagine the hassle of logging in to every separate service. I especially like how OneLogin is customizable, so the name becomes "your company ONE" and shows a photo of your choice. It is aesthetically appealing and feels personal.

Pros

OneLogin provides one-step access to every application my university offers students, including our academic portal, residence portal, campus jobs, and the service desk. The login timeout (to keep my information secure) means I use this product multiple times per day. The OneLogin home screen is customizable, showing a beautiful photo of my campus.

Cons

My login times out quite often. I wonder if there is a way to customize when your session times out (after 15 mins of inactivity or 30 mins, etc.) However, I understand this is for security reasons and I appreciate that.

April 2020

Louise from Mesosphere

Company Size: 201-500 employees

Industry: Computer Software

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Functionality

4.0

April 2020

One stop hub for all SaaS applications

Great landing page for all 3rd party apps, enables secure login from any location.

Pros

OneLogin centralizes and consolidates all authentication for SaaS applications. This is especially useful for smaller companies that completely rely on SaaS. It's also useful for larger companies who are dabbling with SaaS model. OneLogin setup is straightforward, ours is integrated with Duo Mobile. Integrating with 3rd party applications is fast and the notes feature is nice for a central repo for all employees.

Cons

Initially had some issues configuring OneLogin with Authy but after switching to Duo Mobile, login was easy. Password reset flow is a bit confusing since if you don't specify the correct email, it won't let you know this.

April 2018

John from Sittercity Inc

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

4.0

Functionality

5.0

April 2018

Simple and easy to use identity management and SSO

Pros

OneLogin is super easy to integrate with our primary identity provider, Active Directory. It allows for users to change their passwords without having it be a huge and complicated process.

Cons

Sometimes we run into active directory syncing issues, or users not being able to login, and the logs available to me, an admin of the tool, are very limited. I engaged customer support and they are usually able to tell me whats going on, but I would like to also be able to see the logging information they have at their fingertips. Per their support, some logs are only available to OneLogin, and not to admins in the organization that is using it.

January 2019

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Functionality

5.0

January 2019

Smart for Big Biz

Pros

Biggest pro is the line of defense to keep all your corporate files and apps private. Adding the layer of security for each of your employees to have to login is a no-brainer. Additionally, at my company it only requires a password change once every 6 months which is nice. The login for 6 days feature is nice to so you can login Monday and not worry about it the rest of the week.

Cons

The only thing I don't like, and this may be a company problem instead of a system problem, but it is annoying to have to login on each individual web browser.

December 2019

Luke from innRoad

Company Size: 11-50 employees

Industry: Computer Software

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

4.0

December 2019

Makes my life much easier on sleepy mornings.

This software saves me time in the morning and allows me to only have a few clicks to get all of my services up and running for the day.

Pros

This software allows me to keep all of my services under one login (hence the name). It is almost self explanatory for how convenient this makes life in the morning. I am able to only log in once saving me time doing it for all of the services I use.

Cons

There isn't much wrong with what I use this software for. Probably the only one is the time I have to take to log in to Onelogin.

August 2019

User Profile Picture

Tawanda from World Vision Zimbabwe

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Non-Profit Organization Management

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

August 2019

Secure and flawless

The OneLogin landing page is clean and straightforward; you don't have the extra burden of remembering a multitude of passwords. This has made my life easier given that I require authentication to access up to 10 web applications. So far since roll out we have not had any issues with OneLogin; I think I can confidently say this has been one smooth experience

Pros

I like that its so flawless you don't feel its presence yet assured of security. It helps with access management as all the credentials are in one consolidated portal. IT Policy management is made much easier as access roles are managed from one central portal

Cons

Enrolling users for te first time is a little tedious but then it gets easier over time

March 2019

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

March 2019

Great security tool

Pros

Using this login sends me to a homepage that provides all of the relevant software tools I might need (email, HR portal, CRM, training courses). It's nice to have this all in one place!

Cons

Our instance isn't very user friendly when we are out of the office. We need to pair it with our phone to be able to log in while working outside of the office.

December 2018

Julie from Genesys

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Computer Software

Time Used: More than 2 years

Review Source: GetApp


Ease-of-use

4.0

Functionality

3.0

December 2018

Makes life so much easier!

Pros

Who doesn't love something that makes your life easier?! This is a great tool to keep life simple and secure. You enter your password once and boom - done!

Cons

There doesn't seem to be too much functionality beyond saving usernames and passwords. But I'm not really sure it needs to do more.