---
title: "Best Customer Identity and Access Management (CIAM) Software - 2026 Reviews & Pricing"
description: "Find the best Customer Identity and Access Management (CIAM) Software for your organization. Compare top Customer Identity and Access Management (CIAM) Software systems with customer reviews, pricing, and free demos."
source_url: "https://www.softwareadvice.com/ciam/"
page_type: "category"
language: "en"
---

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Customer Identity and Access Management (CIAM) Software

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

# Best Customer Identity and Access Management (CIAM) Software of 2026

Updated September 4, 2026

Written by [Baljeet Kaur](https://www.softwareadvice.com/resources/author/bkaur/)

Senior Market Research Specialist

Edited by [Mehar Luthra](https://www.softwareadvice.com/resources/author/mehar-luthra/)

Team Lead, Content

On this page

1.  Popular Comparisons
2.  Buyers Guide
3.  Related Software

Filter products

69 results

### Compare Products

Showing 1 - 25 of 69 products

#### Company Size

-   Self-Employed
    
-   2-10
    
-   11-50
    
-   51-200
    
-   201-500
    
-   501-1000
    
-   1000+
    

#### Pricing Options

-   $$$$$
    
-   $$$$$
    
-   $$$$$
    
-   $$$$$
    
-   $$$$$
    

### Compare Products

Sort by

**Sponsored**: Sorts listings by software vendors running active bidding campaigns, from the highest to lowest bid. Vendors who have paid for placement have a ‘Visit Website’ button, whereas unpaid vendors have a ‘Learn More’ button.  
  
**Reviews**: Sorts listings by the number of user reviews we have published, greatest to least.  
  
**Average Rating**: Sorts listings by overall star rating based on user reviews, highest to lowest.  
  
**Alphabetically (A-Z)**: Sorts listings by product name from A to Z.

### Product: Google Cloud Identity and Access Management (IAM)

4.75

[(4)](https://www.softwareadvice.com/product/342829-Cloud-Identity/)

### Pricing availability

Free trial: Not available

Free version: Available

Software Advice Summary

Google Cloud Identity is a platform for managing identity, access, applications, and devices. It serves as the directory and security foundation for Google Cloud. The platform allows organizations to centrally manage users, groups, and device policies while securing access to Google Cloud, Google Workspace, and various pre-integrated SaaS applications. It supports compatibility with on-premises systems. The platform includes phishing-resistant multi-factor authentication using Titan Security Keys and passkeys, along with step-up re-authentication for sensitive actions. It provides endpoint management across Windows, macOS, iOS, and Android devices, collecting inventory and security posture data without intrusive agents. It supports SAML 2.0 and OpenID Connect protocols for single sign-on and offers automated user provisioning through SCIM and Google Cloud Directory Sync. Cloud Identity accommodates different identity models, including employee and device directory management, Workforce Identity Federation for external identity providers, and Workload Identity Federation for machine and AI agent access. It features context-aware access controls, secure LDAP for legacy applications, and a unified admin console for managing users, devices, applications, and policies. The platform includes session security and endpoint verification capabilities.... [Read more](https://www.softwareadvice.com/product/342829-Cloud-Identity/)

### Best rated features:

Multiple Authentication Methods

5.0

Access Management

5.0

[See all features](https://www.softwareadvice.com/product/342829-Cloud-Identity/#key-features)

### Product: Auth0

4.67

[(145)](https://www.softwareadvice.com/access-governance/auth0-profile/reviews/)

Best for:Authentication

### Pricing availability

Free trial: Available

Free version: Available

Software Advice Summary

Auth0 by Okta takes a modern approach to Identity and enables organizations to provide secure access to any application, for any user. Auth0 is a highly customizable product that is as simple as development teams want, and as flexible as they need. Safeguarding billions of login transactions each month, Auth0 delivers convenience, privacy, and security so customers can focus on innovation. Auth0 is a part of Okta, The World’s Identity Company™.... [Read more](https://www.softwareadvice.com/access-governance/auth0-profile/)

### Best rated features:

Behavioral Analytics

5.0

Access Management

4.8

Data Security

4.8

Biometrics

4.8

### Worst rated features:

Event Logs

3.0

Self-Service Access Request

3.0

Audit Trail

3.0

[See all features](https://www.softwareadvice.com/access-governance/auth0-profile/#key-features)

### Free

$0.00/month

No credit card needed.\* Start building for free.

### Essentials

$35.00/month

For projects with higher production demands.

### Professional

Custom

Pricing available upon request

Best for teams and projects that need added security.

[See full pricing details](https://www.softwareadvice.com/access-governance/auth0-profile/#pricing-and-plans)

### Product: Iru

[Iru](https://www.softwareadvice.com/product/71745-Iru/)

4.87

[(493)](https://www.softwareadvice.com/product/71745-Iru/reviews/)

Best for:Deployment Management

### Pricing availability

Free trial: Not available

Free version: Not available

Software Advice Summary

Iru is the AI-powered IT & security platform used by the world's fastest-growing companies to secure their users, apps, and devices. Built for the AI era, Iru unifies identity & access, endpoint security & management, and compliance automation—collapsing the stack and giving IT & Security teams time and control back. The Problem IT & Security teams today juggle dozens of point solutions with separate consoles and data silos. There's no shared context or single view, so work slows and risk grows. Nearly half of teams cite overlapping tools as their top challenge. The stack is the problem. Iru collapses the stack by bringing together the capabilities every business relies on. When they live in one place, they inform each other, and everything works better. At the core is the Iru Context Model—a living map of your environment. On top of it sits Iru AI, which transforms complex data into clear, strategic insights and enables all products to inform and improve each other. The Platform Iru gives you a single view of your users, apps, and devices through six integrated products: - Workforce Identity delivers passwordless single sign-on with device-bound passkeys, context-aware access to every app, and automated user lifecycle management. - Endpoint Management provides advanced automation to onboard users, update apps, and enforce policies across Apple, Windows, and Android—all with a single lightweight endpoint agent. - Endpoint Detection & Response stops advanced and emerging threats with machine learning-enhanced detections, autonomous containment, and remediation in real time across Mac and Windows. - Vulnerability Management gives full visibility into software risk on Mac and Windows with autonomous response to patch vulnerable software, prioritized by Iru AI. - Compliance Automation is AI-native—transforming frameworks into tailored controls, breaking them into tasks, and mapping evidence automatically to keep you audit-ready." - Trust Center provides a public portal to share certifications, reports, and security posture to accelerate deals, with security questionnaires answered by Iru AI. Built for the AI Era Iru AI is designed from the ground up to connect agents across identity, endpoints, and compliance. Powered by the Iru Context Model, it understands your users, devices, and apps to act safely, intelligently, and in context across your organization. This gives IT & Security teams time and control back.... [Read more](https://www.softwareadvice.com/product/71745-Iru/)

### Best rated features:

Secure Login

5.0

Continuous Monitoring

5.0

Mobile Device Management

5.0

Authentication

5.0

### Worst rated features:

Threat Intelligence

4.0

Activity Tracking

4.0

[See all features](https://www.softwareadvice.com/product/71745-Iru/#key-features)

### Product: Admin By Request

[Admin By Request](https://www.softwareadvice.com/remote-support/admin-by-request-profile/)

4.87

[(69)](https://www.softwareadvice.com/remote-support/admin-by-request-profile/reviews/)

### Pricing availability

Free trial: Not available

Free version: Available

Software Advice Summary

Admin By Request is a cybersecurity solution designed to make comprehensive security simple. Our main goal is to enable enterprises to lock down administrative privileges across all endpoints by revoking local admin rights - while still providing means for end users to gain elevated privileges when they need it. Once local admin rights are removed based on user or group, end users are still able to gain elevated privileges when they need it via the self-service endpoint application. Privileges can be elevated per app (single app elevation), or for a set period of time (session elevation). All elevated activity undertaken by the user while they have elevated privileges is logged in the Admin By Request Auditlog, which can be accessed via a user-friendly online Admin Portal. Also accessible from the Admin Portal is a full hardware and software Inventory, customizable reports, features such as Break Glass (a LAPS-replacement feature for creating emergency local admin accounts), Device Owner, and Clean Up Local Admins, as well as all Settings and Sub-Settings, which allow organizations to create granular access control rules to tailor the software to their specific needs. File downloads are scanned by over 35 anti-malware engines which comprise OPSWAT's MetaDefender Cloud API, and flagged if malware is detected. Integration with ServiceNow, Slack, Teams, Intune, SIEM tools, and a number of other popular software, make adoption of Admin By Request effortless for end users and administrators. End users can remain productive, Help Desk personnel can focus on more important tasks, and company compliance requirements can be met with a single security tool.... [Read more](https://www.softwareadvice.com/remote-support/admin-by-request-profile/)

### Best rated features:

User Provisioning

5.0

Audit Trail

5.0

Data Verification

5.0

Secure Login

5.0

[See all features](https://www.softwareadvice.com/remote-support/admin-by-request-profile/#key-features)

### Product: Conecta Suite

[Conecta Suite](https://www.softwareadvice.com/risk-management/conecta-suite-profile/)

4.85

[(47)](https://www.softwareadvice.com/risk-management/conecta-suite-profile/)

### Pricing availability

Free trial: Available

Free version: Available

Software Advice Summary

Conecta Suite is the ideal solution for those looking to maximize the potential of Google Workspace and boost team productivity. With features that make management more efficient and secure, it offers advanced and customized control to meet your company's specific needs. By integrating Conecta Suite, you enhance the use of the Admin Console with increased security and detailed resource management, allowing your team to collaborate and communicate more smoothly and securely. Conecta Suite not only optimizes productivity but also strengthens security, safeguarding your data against threats and unauthorized access. Key features include: ✅ Automatic email signature reapplication; ✅ Access restrictions by time, system, browser, and IP; ✅ Custom shift scheduling; ✅ Automatic or manual device disconnection; ✅ Deactivation of licenses for former employees; ✅ Detailed reports on logins and file sharing; ✅ Custom login screen with company branding; ✅ Email and Drive file migration between users... [Read more](https://www.softwareadvice.com/risk-management/conecta-suite-profile/)

### Best rated features:

Authentication

5.0

Alerts/Notifications

5.0

Data Synchronization

5.0

Data Security

5.0

### Worst rated features:

Reporting & Statistics

4.0

Active Directory Integration

4.0

[See all features](https://www.softwareadvice.com/risk-management/conecta-suite-profile/#key-features)

### Basic

R$0.00/year

### Standard

R$2.49/year

Inclui Plano Gratuito Preço BRL R$

### Security

R$7.79/year

Inclui Plano Gratuito + Standard Preço BRL R$

[See full pricing details](https://www.softwareadvice.com/risk-management/conecta-suite-profile/#pricing-and-plans)

### Product: ComplyCube

[ComplyCube](https://www.softwareadvice.com/compliance/complycube-profile/)

5.0

[(10)](https://www.softwareadvice.com/compliance/complycube-profile/reviews/)

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

ComplyCube is a solution for any business looking to comply with identity verification, anti-money laundering (AML), and know your customer (KYC) regulations. ComplyCube enables businesses to verify customers, improving trust and streamlining compliance. The ISO-certified platform provides several integration options, including low/no-code solutions, APIs, mobile and web SDKs, client libraries, and CRM integrations.... [Read more](https://www.softwareadvice.com/compliance/complycube-profile/)

### Best rated features:

Mobile Access

5.0

Access Controls/Permissions

5.0

Address Validation

5.0

Alerts/Notifications

5.0

[See all features](https://www.softwareadvice.com/compliance/complycube-profile/#key-features)

### Basic

$0.10

[See full pricing details](https://www.softwareadvice.com/compliance/complycube-profile/#pricing-and-plans)

### Product: Zygon

[Zygon](https://www.softwareadvice.com/product/523084-Zygon/)

5.0

[(10)](https://www.softwareadvice.com/product/523084-Zygon/)

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

Zygon is an all-in-one platform that automates the management of applications and accounts for modern IT and security teams. It helps organizations orchestrate IT operations with app owners, users, or bots to streamline access requests and reviews, account provisioning, and de-provisioning. The platform provides a comprehensive inventory of all applications and accounts used within the organization, helping eliminate shadow IT and control SaaS sprawl. Zygon automates access management across all applications, whether they support SCIM or not. It also offers integrated security and compliance features, providing visibility and control over authentication methods, allowing users to configure alerting rules, and helping enforce security policies across the entire SaaS stack. Zygon seamlessly integrates with popular tools such as Google Workspace, Microsoft 365, Okta, Slack, and Microsoft Teams, allowing organizations to leverage their existing user directories and workflows. The platform also offers a powerful workflow engine and API to build custom automations, as well as a user-friendly interface for employees to request access and managers to approve them.... [Read more](https://www.softwareadvice.com/product/523084-Zygon/)

### Best rated features:

Access Controls/Permissions

5.0

Real-Time Notifications

5.0

Unified Directory

5.0

Onboarding

5.0

### Worst rated features:

Workflow Management

4.0

[See all features](https://www.softwareadvice.com/product/523084-Zygon/#key-features)

### Shadow SaaS Audit

$1.00/year

$1 per user per month

### Standard Plan

$4.00/year

$4 per user per month

[See full pricing details](https://www.softwareadvice.com/product/523084-Zygon/#pricing-and-plans)

### Product: Twilio User Authentication & Identity

[Twilio User Authentication & Identity](https://www.softwareadvice.com/email-verification/account-security-profile/)

4.81

[(52)](https://www.softwareadvice.com/email-verification/account-security-profile/)

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

Twilio User Authentication & Identity offers digital identity verification and intelligence tools to build mutual trust between business and consumer. Verify end-users are who they say they are across SMS, email, WhatsApp, TOTP, Push Verification and more with Twilio Verify, a single API for multichannel verification. The Lookup API provides in-depth information behind a phone number to power trusted interactions with phone number formatting, line type, and SIM swap and call forwarding detection, and more..... [Read more](https://www.softwareadvice.com/email-verification/account-security-profile/)

### Best rated features:

Activity Dashboard

5.0

Address Validation

5.0

Encrypted Password Storage

5.0

Credential Management

5.0

### Worst rated features:

API

2.5

Fraud Detection

3.0

Access Controls/Permissions

3.0

Activity Tracking

3.3

[See all features](https://www.softwareadvice.com/email-verification/account-security-profile/#key-features)

### Basic

$0.05

[See full pricing details](https://www.softwareadvice.com/email-verification/account-security-profile/#pricing-and-plans)

### Product: Frontegg

[Frontegg](https://www.softwareadvice.com/saas-management/frontegg-profile/)

4.83

[(12)](https://www.softwareadvice.com/saas-management/frontegg-profile/reviews/)

### Pricing availability

Free trial: Available

Free version: Available

Software Advice Summary

A user management platform available only in English, Frontegg was built for B2B, B2C, and SaaS product developers who use the product-led growth (PLG) methodology. Users embed 5 lines of code in their app to deploy a user management portal. It grants access for their app customers to view a dashboard of their own. With a profile management form, the software allows users to choose privacy & security settings and check usage levels. They can also set user permissions, audit logs, generate webhooks & API tokens, and connect single sign-on credentials for company-wide access. Frontegg adjusts to customer use, with data segregated by tenant in-use. The customer console lets end-users choose their subscription plan and payment options, control multi-factor authentication (MFA) & security settings, assign webhooks, generate machine-to-machine API tokens, oversee account usage, manage & invite team members, and manage corporate identity provider flows.... [Read more](https://www.softwareadvice.com/saas-management/frontegg-profile/)

### Best rated features:

SaaS Operations Management

5.0

Onboarding

5.0

API

5.0

Two-Factor Authentication

5.0

### Worst rated features:

Reporting/Analytics

4.0

Multiple User Accounts

4.0

Activity Tracking

4.0

Self Service Portal

4.0

[See all features](https://www.softwareadvice.com/saas-management/frontegg-profile/#key-features)

### Basic

$99.00/month

[See full pricing details](https://www.softwareadvice.com/saas-management/frontegg-profile/#pricing-and-plans)

### Product: Entrust Identity as a Service

[Entrust Identity as a Service](https://www.softwareadvice.com/single-sign-on/intellitrust-profile/)

5.0

[(4)](https://www.softwareadvice.com/single-sign-on/intellitrust-profile/)

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

Entrust Identity as a Service is a cloud-based identity and access management service that provides digital security solutions for banking, government, healthcare and enterprise organizations globally. This solution streamlines identity and access management across all applications within the enterprise environment. Key features include enterprise authentication, IT account management tools, and access control for users and groups. Entrust Identity as a Service deconstructs complex IT operations by implementing pre-built tools and configurations to simplify the IT provisioning and management process. From a single point of control, IT professionals can route access requests, create and delete accounts, and modify and update application access across the enterprise environment. Entrust Identity as a Service integrates with LDAP and Microsoft Active Directory to connect identity management and reduce IT workload across the entire environment. Entrust Identity as a Service authentication capabilities allows IT professionals to handle all authentication use cases from one secure platform. These use cases include VPN access, Desktop Log-in, Customer and Partner portals, and more. This solution also includes Rest APIs for custom application support and a Service Gateway to provide secure access and connectivity to Enterprise and SaaS applications.... [Read more](https://www.softwareadvice.com/single-sign-on/intellitrust-profile/)

### Best rated features:

Access Management

5.0

Alerts/Notifications

5.0

Self Service Portal

5.0

Authentication

5.0

[See all features](https://www.softwareadvice.com/single-sign-on/intellitrust-profile/#key-features)

### Basic

$2.00/month

[See full pricing details](https://www.softwareadvice.com/single-sign-on/intellitrust-profile/#pricing-and-plans)

### Product: FusionAuth

[FusionAuth](https://www.softwareadvice.com/authentication/fusionauth-profile/)

4.77

[(30)](https://www.softwareadvice.com/authentication/fusionauth-profile/reviews/)

### Pricing availability

Free trial: Available

Free version: Available

Software Advice Summary

FusionAuth is a customer identity and access management (CIAM) platform specifically engineered to address the challenges of security, scalability, and developer efficiency. This solution is designed for organizations seeking to enhance their identity management processes while ensuring compliance with stringent regulatory standards such as GDPR and SOC2. By offering a flexible deployment model, FusionAuth allows users to maintain control over their data residency, whether in the cloud, on-premises, or in hybrid environments. Targeted towards developers and organizations that require robust identity solutions, FusionAuth is particularly beneficial for businesses experiencing rapid growth or those that need to streamline their authentication processes. Its API-first architecture enables organizations to embed identity management directly into their existing workflows, reducing the operational burden associated with traditional identity providers. This capability is especially valuable for companies that wish to eliminate the complexities and costs associated with maintaining homegrown authentication systems. Key features of FusionAuth include its flexible deployment options, which empower organizations to choose how and where they host their identity management solution. This flexibility is complemented by an API-driven architecture, where every feature is accessible through APIs, allowing for seamless integration and management of identity as part of the overall infrastructure. This approach not only enhances developer velocity but also ensures that organizations can adapt their identity solutions to meet evolving business needs without being locked into a single vendor's cloud. Additionally, FusionAuth offers predictable pricing models that help organizations avoid unexpected costs commonly associated with monthly active user (MAU) surges. This transparency in pricing is a significant advantage for businesses looking to scale without incurring excessive expenses. The platform has demonstrated its effectiveness across various industries, with notable success stories highlighting its ability to handle massive traffic surges, reduce operational bottlenecks, and lower engineering burdens. For instance, Bilt leveraged FusionAuth to manage high traffic volumes while ensuring compliance with data residency requirements. Similarly, Vatix transitioned from a cumbersome homegrown system to FusionAuth, enabling their Customer Success team to onboard clients quickly and efficiently. UrbanSitter's implementation of FusionAuth significantly reduced their authentication development time, allowing them to focus on core product innovation. These examples illustrate how FusionAuth not only enhances security and compliance but also drives operational efficiency and cost savings for organizations across diverse sectors.... [Read more](https://www.softwareadvice.com/authentication/fusionauth-profile/)

### Community

$0.00/month

This plan is suitable for evaluations and non-commercial applications. It includes core features only and supports unlimited monthly active users (MAUs).... [Read more](https://www.softwareadvice.com/authentication/fusionauth-profile/#pricing-and-plans)

### Starter

$120.00/month

This plan is suitable for startups and low volume applications. It supports non-production POCs and has a 10,000 monthly active user (MAU) limit.... [Read more](https://www.softwareadvice.com/authentication/fusionauth-profile/#pricing-and-plans)

### Essentials

$790.00/month

This plan is suitable for business applications and skilled, self-sufficient teams. It offers select security, authorization, & enterprise connectivity features + supports unlimited monthly active users (MAUs).... [Read more](https://www.softwareadvice.com/authentication/fusionauth-profile/#pricing-and-plans)

[See full pricing details](https://www.softwareadvice.com/authentication/fusionauth-profile/#pricing-and-plans)

### Product: Authfy

[Authfy](https://www.softwareadvice.com/identity-management/authfy-profile/)

4.86

[(7)](https://www.softwareadvice.com/identity-management/authfy-profile/)

### Pricing availability

Free trial: Not available

Free version: Not available

Software Advice Summary

Authfy is a SEC4U low-code platform, a company focused on Cyber Identity, which enables secure digital journeys, providing the best experience for customers: frictionless and passwordless, unifying the entire authentication path , authorization, risk assessment and fraud prevention, with zero trust and security by design... [Read more](https://www.softwareadvice.com/identity-management/authfy-profile/)

### Best rated features:

Secure Login

5.0

Reporting/Analytics

5.0

Mobile Authentication

5.0

Single Sign On

5.0

[See all features](https://www.softwareadvice.com/identity-management/authfy-profile/#key-features)

### Product: Incode Omni

[Incode Omni](https://www.softwareadvice.com/authentication/incode-omni-profile/)

4.86

[(7)](https://www.softwareadvice.com/authentication/incode-omni-profile/reviews/)

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

Our flagship identity solution, Incode Omni introduces a new generation of authentication and verification systems that automate the management of transactions. We use advanced Artificial Intelligence (AI) and Machine Learning (ML), along with User-centric design principles, to create a user-centric experience by enabling personalized interactions in multiple domains. An advanced Identity Management System allows banks to increase their revenue while reducing fraud, while providing convenience and outstanding experiences for users.... [Read more](https://www.softwareadvice.com/authentication/incode-omni-profile/)

### Best rated features:

Secure Login

5.0

Biometrics

5.0

Customizable Branding

5.0

Mobile Authentication

5.0

[See all features](https://www.softwareadvice.com/authentication/incode-omni-profile/#key-features)

### Enterprise

Custom

Pricing available upon request

Incode offers enterprise-level identity verification solutions tailored to meet the diverse needs of our clients. Our pricing is designed to be flexible and is determined by the specific features required and the volume of onboardings per year. This ensures that our clients receive a customized solution that aligns with their operational demands and budget.... [Read more](https://www.softwareadvice.com/authentication/incode-omni-profile/#pricing-and-plans)

[See full pricing details](https://www.softwareadvice.com/authentication/incode-omni-profile/#pricing-and-plans)

### Product: AU10TIX

[AU10TIX](https://www.softwareadvice.com/compliance/au10tix-profile/)

5.0

[(3)](https://www.softwareadvice.com/compliance/au10tix-profile/)

### Pricing availability

Free trial: Not available

Free version: Not available

Software Advice Summary

AU10TIX is a cloud-based identity management solution that helps organizations in financial services, marketplaces, telecommunication, and other verticals handle identity verification processes. The software assists businesses with automating customer information authentication operations and ensuring compliance with regulatory guidelines. AU10TIX lets enterprises design personalized security measures and risk tolerance guidelines to streamline know your customer (KYC) operations and provide security from document forgery and money laundering. The document verification feature includes artificial intelligence (AI)-enabled cross-referencing system, which allows security teams to verify multilingual documents during customer onboarding. Additionally, the identity verification functionality automatically detects and notifies teams about synthetic or manipulated IDs. AU10TIX facilitates integration with numerous third-party applications and authentication processes via APIs. It is available on monthly subscriptions and support is extended via phone, email and other online measures.... [Read more](https://www.softwareadvice.com/compliance/au10tix-profile/)

### Best rated features:

Multi-Factor Authentication

5.0

Mobile Authentication

5.0

Audit Management

5.0

Single Sign On

5.0

### Worst rated features:

Risk Scoring

4.0

Compliance Management

4.0

[See all features](https://www.softwareadvice.com/compliance/au10tix-profile/#key-features)

### Product: Spintly

[Spintly](https://www.softwareadvice.com/product/490812-SAAMS/)

5.0

[(3)](https://www.softwareadvice.com/product/490812-SAAMS/)

### Pricing availability

Free trial: Not available

Free version: Not available

Software Advice Summary

Spintly is a cloud-based platform that helps businesses handle physical security via access and visitor management tools. The platform enables users to manage and track daily visitors on a centralized dashboard. Its time and attendance module helps users streamline workforce management via leave tracking, two-factor authentication, biometric attendance and more. Spintly's solutions cater to a range of industries such as multifamily residential, co-working spaces, education, healthcare, hospitality, manufacturing, and fitness and wellness centers. Additionally, the platform also offers customer support via FAQs, email, phone and more.... [Read more](https://www.softwareadvice.com/product/490812-SAAMS/)

### Best rated features:

Mobile Access

5.0

Leave Tracking

5.0

[See all features](https://www.softwareadvice.com/product/490812-SAAMS/#key-features)

### Product: System Frontier

[System Frontier](https://www.softwareadvice.com/identity-management/system-frontier-profile/)

5.0

[(3)](https://www.softwareadvice.com/identity-management/system-frontier-profile/)

### Pricing availability

Free trial: Available

Free version: Available

Software Advice Summary

System Frontier is an identity management solution that caters to businesses in various industries such as financial services, energy and utilities, education, health care and more. Key features include access request management, role management, remote access management, user activity monitoring and granular access controls. System Frontier helps users to delegate admin rights to specific employees and monitor their activities. Users can leverage their existing scripts by adding them to a cloud-based toolbox and generate custom HTML forms to capture user input. The solution also features a computer management console that allows users to link to various web applications by passing variables to custom URL fields. The solution can either be deployed on-premise or hosted in the cloud. Services are offered on an annual subscription basis that includes support via email, FAQs and an online support knowledge base.... [Read more](https://www.softwareadvice.com/identity-management/system-frontier-profile/)

### Community Edition

$0.00/year

Completely free but with a limited feature set for very small deployments.

### Pro Edition

$5.00/year

Licensed per managed server or endpoint.

### Enteprise Edition

$9.00/year

Licensed per managed server or endpoint.

[See full pricing details](https://www.softwareadvice.com/identity-management/system-frontier-profile/#pricing-and-plans)

### Product: Ping Identity

[Ping Identity](https://www.softwareadvice.com/authentication/pingidentity-profile/)

4.74

[(39)](https://www.softwareadvice.com/authentication/pingidentity-profile/reviews/)

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear. We champion every identity.  How do we do it? Through a no-code, drag-and-drop canvas that allows enterprises of all sizes to orchestrate and iterate their identity flows. From designing user experiences to automating identity workflows to methodically migrating users from different data stores, our orchestration tool allows anyone to design flows that integrate all your chosen identity vendors. Identity has traditionally been a highly specialized skill set but now requires input from technical and non-technical audiences. Ping’s orchestration solution unleashes the potential of identity by enabling people at various levels to create, test, optimize and deploy user experiences through no-code integrations and flows. • Integrate new products and services with speed and precision • Streamline multi-vendor architectures without custom coding • Explore new ways to engage users and optimize workflows with minimal disruption Ping offers hundreds of integration kits, connectors, and productized flows to easily deploy the following capabilities: • Identity Verification • Credential Issuance • Profile Management • Single Sign-On / Authentication • Multi-Factor Authentication • Authorization • Threat Insights With Ping Identity’s PingOne Cloud platform, you can have your choice of multiple deployment options, no matter where you are on your cloud migration or digital transformation journey. We offer solutions that work across hybrid, multi-cloud, multi-generational, cloud-first, or completely on-premise environments. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management.... [Read more](https://www.softwareadvice.com/authentication/pingidentity-profile/)

### Best rated features:

Multiple Authentication Methods

5.0

Access Control

5.0

Authentication

5.0

Multi-Factor Authentication

5.0

### Worst rated features:

Unified Directory

3.0

User Provisioning

4.0

[See all features](https://www.softwareadvice.com/authentication/pingidentity-profile/#key-features)

### Basic

Custom

Pricing available upon request

[See full pricing details](https://www.softwareadvice.com/authentication/pingidentity-profile/#pricing-and-plans)

### Product: Truora

[Truora](https://www.softwareadvice.com/electronic-signature/troura-profile/)

4.83

[(6)](https://www.softwareadvice.com/electronic-signature/troura-profile/)

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

Truora is a latin american startup that work towards the optimization and simplification of interactions between users and companies using WhatsApp. Also we are a KYC, compliance and electronic signature provider.... [Read more](https://www.softwareadvice.com/electronic-signature/troura-profile/)

### Best rated features:

Data Security

5.0

Access Management

5.0

Activity Dashboard

5.0

Fraud Detection

5.0

### Worst rated features:

Single Sign On

4.0

[See all features](https://www.softwareadvice.com/electronic-signature/troura-profile/#key-features)

### Basic

Custom

Pricing available upon request

[See full pricing details](https://www.softwareadvice.com/electronic-signature/troura-profile/#pricing-and-plans)

### Product: Reemo

[Reemo](https://www.softwareadvice.com/product/524145-Reemo/)

4.70

[(10)](https://www.softwareadvice.com/product/524145-Reemo/)

### Pricing availability

Free trial: Available

Free version: Available

Software Advice Summary

In a world where remote has become the norm, Reemo sets the standard for performance in Secure Remote Access. Reemo offers a Secure Remote Desktop which proposes high-performance, 4K resolution & 60 fps, and secure remote access to physical and virtual desktops with near-zero latency directly from a browser. It supports 4K resolution at 60FPS with 4:4:4 chroma across multiple monitors, making it ideal for demanding environments. Features include device forwarding (webcams, microphones, graphic tablets) and multi-users support for real-time collaboration from anywhere. No installation is required, simplifying deployment and access.... [Read more](https://www.softwareadvice.com/product/524145-Reemo/)

### Best rated features:

Remote Access/Control

5.0

Activity Dashboard

5.0

Remote Support

5.0

Collaboration Tools

4.5

### Worst rated features:

Video Conferencing

3.0

File Transfer

4.0

[See all features](https://www.softwareadvice.com/product/524145-Reemo/#key-features)

### Teamwork

€23.00/month

Reemo’s secure remote desktop is designed for IT teams, businesses of all sizes, and professionals who need secure remote access, particularly in the media and entertainment, engineering and architecture, education, as well as government and military sectors. It is especially suited for organizations with high security and performance requirements that wish to provide their employees with an efficient and secure remote work solution. Sarting 2 users.... [Read more](https://www.softwareadvice.com/product/524145-Reemo/#pricing-and-plans)

[See full pricing details](https://www.softwareadvice.com/product/524145-Reemo/#pricing-and-plans)

### Product: Authsignal

[Authsignal](https://www.softwareadvice.com/identity-management/authsignal-profile/)

5.0

[(2)](https://www.softwareadvice.com/identity-management/authsignal-profile/)

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

Authsignal is a B2C consumer authentication and orchestration platform. Built to deliver enterprise and mid-market teams' rapid capabilities to deploy omnichannel authentication and verification flows. Engineered to drop into existing architecture, Authsignal delivers the world's fastest path to uplifting and implementing passkeys and risk-based multi-factor authentication (MFA) flows without the need to overhaul your current identity stack, with seamless integrations for best-in-class identity platforms, such as AWS Cognito, KeyCloak, Azure AD B2C, and Identity Server, integration has never been this fast. Deploy with lightning speed utilizing pre-built authentication flows or create customized UI experiences, leveraging Authsignal's React Native UI components, headless APIs, and mobile SDKs for iOS and Android. Optimizing user experience and balancing security is a breeze with Authsignal. With our No-code rules engine, create and deploy strong customer authentication flows in minutes. A drag-and-drop interface enables product and risk teams to easily secure customer accounts and enable seamless login experiences.... [Read more](https://www.softwareadvice.com/identity-management/authsignal-profile/)

### Best rated features:

Secure Login

5.0

Mobile Authentication

5.0

API

5.0

Two-Factor Authentication

5.0

[See all features](https://www.softwareadvice.com/identity-management/authsignal-profile/#key-features)

### Professional

$1,099.00/month

Start for free. Drop-in authentication for production-grade security and compliance, without replacing your existing identity stack. Plans from $1,099/month.... [Read more](https://www.softwareadvice.com/identity-management/authsignal-profile/#pricing-and-plans)

### Enterprise

Custom

Pricing available upon request

Authentication for enterprise at scale, white-glove support, and advanced compliance.

[See full pricing details](https://www.softwareadvice.com/identity-management/authsignal-profile/#pricing-and-plans)

### Product: Kinde

[Kinde](https://www.softwareadvice.com/access-governance/kinde-profile/)

5.0

[(2)](https://www.softwareadvice.com/access-governance/kinde-profile/)

### Pricing availability

Free trial: Available

Free version: Available

Software Advice Summary

The fully integrated developer platform. Modern auth, access management and billing for engineers. Authentication happens at some of the most important, and highly impactful, places in your customers' journey. Take control of user authorization with a passwordless authentication, social integrations, and enterprise SSO. Support the branding of all your customers with custom domains and a fully customisable UI by bringing your own pages and designs. Integrate with complex requirements and run your own code during authentication using our powerful workflows. Organise all your business customers using organizations to easily segergate them and fine tune the authentication experience to their individual needs. Monetize your ideas quickly with Kinde's billing tools. Create subscription plans and collect revenue effortlessly. Kinde adapts to your business model, supporting B2C, B2B, and B2B2C with robust organization management and flexible billing logic that scales with your customers.... [Read more](https://www.softwareadvice.com/access-governance/kinde-profile/)

### Best rated features:

Secure Login

5.0

Access Management

5.0

Authentication

5.0

Active Directory Integration

5.0

### Worst rated features:

Multi-Factor Authentication

4.0

User Provisioning

4.0

[See all features](https://www.softwareadvice.com/access-governance/kinde-profile/#key-features)

### Pro

$25.00/month

Advanced features to help you scale any business without limits.

### Plus

$75.00

Advanced features to help you grow your business without limits.

### Scale

$250.00

For businesses at scale or ready to take on Enterprise customers.

[See full pricing details](https://www.softwareadvice.com/access-governance/kinde-profile/#pricing-and-plans)

### Product: Signzy

[Signzy](https://www.softwareadvice.com/product/513305-Signzy/)

5.0

[(2)](https://www.softwareadvice.com/product/513305-Signzy/)

### Pricing availability

Free trial: Not available

Free version: Not available

Software Advice Summary

Signzy is an online identity verification and customer onboarding platform that enables businesses to securely verify customer identities and onboard them. Signzy serves a wide range of industries, including banking, investment, insurance, lending, and payments. The platform provides a comprehensive solution for businesses' digital onboarding needs. Signzy's platform uses an AI-enabled engine to deliver digital onboarding solutions. It features a no-code application builder that allows businesses to create seamless user journeys from lead to activation. Signzy's automated backend operations ensure seamless integration. This reduces turnaround time and onboarding costs for its customers. Signzy has helped its customers achieve significant improvements in their key performance indicators. The platform has enabled a reduction in turnaround time, a lower cost of onboarding, and a reduction in customer drop-offs. It has also helped increase the productivity of sales teams.... [Read more](https://www.softwareadvice.com/product/513305-Signzy/)

### Best rated features:

Behavior Tracking

5.0

Address Validation

5.0

Compliance Management

5.0

Multi-Factor Authentication

4.0

### Worst rated features:

Behavioral Analytics

4.0

Onboarding

4.0

Multiple Authentication Methods

4.0

Multi-Factor Authentication

4.0

[See all features](https://www.softwareadvice.com/product/513305-Signzy/#key-features)

### Product: Teleport

[Teleport](https://www.softwareadvice.com/app-development/teleport-profile/)

5.0

[(2)](https://www.softwareadvice.com/app-development/teleport-profile/)

### Pricing availability

Free trial: Available

Free version: Available

Software Advice Summary

Teleport is a gateway for managing access to K8s clusters, Linux & Windows servers, databases, and applications. Teleport provides access control for all your cloud resources in one place. It simplifies the management of SSH keys and passwords, as well as other credentials such as SSL/TLS certificates. Teleport works with Kubernetes clusters on AWS or GKE, but also lets you manage clusters on DigitalOcean or any other host you can connect to via SSH. It also supports the management of static web servers running NGINX or Apache2.... [Read more](https://www.softwareadvice.com/app-development/teleport-profile/)

### Best rated features:

Endpoint Management

5.0

Access Controls/Permissions

5.0

[See all features](https://www.softwareadvice.com/app-development/teleport-profile/#key-features)

### Basic

Custom

Pricing available upon request

[See full pricing details](https://www.softwareadvice.com/app-development/teleport-profile/#pricing-and-plans)

### Product: ValidEntry

[ValidEntry](https://www.softwareadvice.com/identity-management/validentry-profile/)

5.0

[(2)](https://www.softwareadvice.com/identity-management/validentry-profile/)

### Pricing availability

Free trial: Available

Free version: Available

Software Advice Summary

ValidEntry has been designed to simplify compliance for Web3.0 developers, both individuals and agencies, as they create new products and need to keep up with evolving compliance standards. We pair users anonymous DeFi wallets with the users identify and then check for any criminal charges and risks associated with that identify. We securely protect that data, verifying that they are authentic and trustworthy, enabling you to allow them to utilize your applications, shifting the risks of both parties to us. ValidEntry Verification creates security for developers, knowing their AML and other compliance needs are met. We offer user management options to better control who can access your products. ValidEntry Verification also creates security for individual users, they are able to verify the wallet, without having to provide their identify information across the growing myriad of Web3.0 applications, this keeps their identity information secure and speeds up accessing new applications. Our integration is very simple, just a couple lines of code. We would love to show you how it works and help you determine if ValidEntry Verification is a fit for your needs.... [Read more](https://www.softwareadvice.com/identity-management/validentry-profile/)

### Best rated features:

Data Verification

5.0

Multiple Authentication Methods

5.0

[See all features](https://www.softwareadvice.com/identity-management/validentry-profile/#key-features)

### Starter

$49.99/month

### Hyper Growth

$89.99/month

[See full pricing details](https://www.softwareadvice.com/identity-management/validentry-profile/#pricing-and-plans)

### Product: OpenOTP

[OpenOTP](https://www.softwareadvice.com/product/460871-OpenOTP/)

4.83

[(6)](https://www.softwareadvice.com/product/460871-OpenOTP/)

### Pricing availability

Free trial: Available

Free version: Available

Software Advice Summary

OpenOTP is a security solution that offers identity and access management (IAM) capabilities. It is designed to simplify authentication, improve security, and reduce the risks associated with managing fragmented IAM systems. The solution caters to organizations of all sizes. It can be deployed on-premise or as a SaaS. OpenOTP provides a comprehensive security stack, including IAM management, multi-factor authentication (MFA), network access control (NAC), and other services. The product is compatible with a range of authentication methods, such as push notifications, FIDO2/Passkeys, PKI, software/hardware tokens, and legacy methods like SMS and email. One key feature is the integrated IAM and federation capabilities. The solution provides native integration with various identity providers and directories, including Active Directory, LDAP, Okta, and Ping Identity. It also offers advanced features like Pwned password detection, presence-based access control, electronic signatures, and compliance with regulations like NIS2.... [Read more](https://www.softwareadvice.com/product/460871-OpenOTP/)

### Best rated features:

Third-Party Integrations

5.0

Real-Time Monitoring

5.0

Multiple User Accounts

5.0

Authentication

5.0

### Worst rated features:

Self-Service Access Request

4.0

Real-Time Notifications

4.0

Customizable Branding

4.0

[See all features](https://www.softwareadvice.com/product/460871-OpenOTP/#key-features)

### Enterprise On Premise

€2.30/month

You can use all the functionalities, all the authentication methods and all the software components without feature limitation and with no additional cost. Licenses include two server cluster for high availability (HA)... [Read more](https://www.softwareadvice.com/product/460871-OpenOTP/#pricing-and-plans)

[See full pricing details](https://www.softwareadvice.com/product/460871-OpenOTP/#pricing-and-plans)

1

[2](https://www.softwareadvice.com/ciam/?__ai_markdown=true&page=2)[3](https://www.softwareadvice.com/ciam/?__ai_markdown=true&page=3)

## Popular Comparisons

[

Microsoft Entra ID vs Okta

](https://www.softwareadvice.com/privileged-access-management/azure-active-directory-profile/vs/okta/)[

Auth0 vs Cisco Duo

](https://www.softwareadvice.com/access-governance/auth0-profile/vs/duo-security/)[

Admin By Request vs Ping Identity

](https://www.softwareadvice.com/remote-support/admin-by-request-profile/vs/pingidentity/)[

OneLogin vs miniOrange

](https://www.softwareadvice.com/single-sign-on/miniorange-profile/vs/onelogin/)[

Sumsub vs Entrust IDV

](https://www.softwareadvice.com/identity-management/onfido-profile/vs/sumsub-kyc-aml-platform/)

## Software Applications for Customer Identity and Access Management (CIAM)

Over the past few years, there’s been a major shift in the way customers interact with brands. The importance of customer identity and access management (CIAM) is growing as stolen passwords and data breaches are becoming a more and more common threat.

CIAM tools add an additional layer of security over your business network, making it harder for outsiders to steal critical information.

With this in mind, we created this CIAM software buyers guide to help you better understand how this software works, identify some common features to look for, and make the right choice for your organization.

Here’s what we’ll cover:

-   [What is customer identity and access management (CIAM) software?](#WhatiscustomeridentityandaccessmanagementCIAMsoftware)
    
-   [Common features of customer identity and access management (CIAM) software](#CommonfeaturesofcustomeridentityandaccessmanagementCIAMsoftware)
    
-   [What type of buyer are you?](#Whattypeofbuyerareyou)
    
-   [Benefits of customer identity and access management (CIAM) software](#BenefitsofcustomeridentityandaccessmanagementCIAMsoftware)
    
-   [Key considerations](#Keyconsiderations)
    

## What is customer identity and access management (CIAM) software?

CIAM solutions help companies securely manage and safeguard customer identities and access across business units.

The main purpose of CIAM software is to manage customer information and provide self-service customer registration, access management, single sign-on (SSO), and multifactor authentication (MFA) across digital channels, including mobile devices, the web, apps, etc.

Usually, CIAM software does three major things:

1.  Minimizes the risk of account takeover while improving customer login and customer registration experiences.
    
2.  Provides customized experiences such as customer access to a secure login portal with an authentication requirement.
    
3.  Offers scalable solutions to support a number of customers.
    

_Multifactor authentication in Duo Security (_[Source](https://www.softwareadvice.com/ciam/duo-security-profile/)_)_

## Common features of CIAM software

<table data-testid="blogTableComponent" class="mb-6 w-full bg-white  border border-solid border-grey-15  sm:[&amp;_*]:break-normal"><tbody><tr class="border border-solid border-grey-15"><td class="min-w-[100px] p-3 [&amp;_p]:mb-0 [&amp;_p]:break-normal"><p class=" mb-4 text-base text-grey-91 first:mt-0 sm:mb-6 sm:text-lg [&amp;_em]:text-grey-60" data-testid="buyers-guide-paragraph"><b>Access management</b></p></td><td class="min-w-[100px] p-3 [&amp;_p]:mb-0 [&amp;_p]:break-normal"><p class=" mb-4 text-base text-grey-91 first:mt-0 sm:mb-6 sm:text-lg [&amp;_em]:text-grey-60" data-testid="buyers-guide-paragraph">Control who can access accounts registered for multifactor authentication. Define user groups and access policies to enhance security.</p></td></tr><tr class="border border-solid border-grey-15"><td class="min-w-[100px] p-3 [&amp;_p]:mb-0 [&amp;_p]:break-normal"><p class=" mb-4 text-base text-grey-91 first:mt-0 sm:mb-6 sm:text-lg [&amp;_em]:text-grey-60" data-testid="buyers-guide-paragraph"><b>Multiple authentication methods</b></p></td><td class="min-w-[100px] p-3 [&amp;_p]:mb-0 [&amp;_p]:break-normal"><p class=" mb-4 text-base text-grey-91 first:mt-0 sm:mb-6 sm:text-lg [&amp;_em]:text-grey-60" data-testid="buyers-guide-paragraph">Select from multiple authentication options such as using a universal 2nd factor (U2F) USB device, approving a push notification, entering an OTP, using biometrics, etc.</p></td></tr><tr class="border border-solid border-grey-15"><td class="min-w-[100px] p-3 [&amp;_p]:mb-0 [&amp;_p]:break-normal"><p class=" mb-4 text-base text-grey-91 first:mt-0 sm:mb-6 sm:text-lg [&amp;_em]:text-grey-60" data-testid="buyers-guide-paragraph"><b>Access certification</b></p></td><td class="min-w-[100px] p-3 [&amp;_p]:mb-0 [&amp;_p]:break-normal"><p class=" mb-4 text-base text-grey-91 first:mt-0 sm:mb-6 sm:text-lg [&amp;_em]:text-grey-60" data-testid="buyers-guide-paragraph">Verify user access rights within systems to confirm each user has appropriate and authorized access to resources.</p></td></tr><tr class="border border-solid border-grey-15"><td class="min-w-[100px] p-3 [&amp;_p]:mb-0 [&amp;_p]:break-normal"><p class=" mb-4 text-base text-grey-91 first:mt-0 sm:mb-6 sm:text-lg [&amp;_em]:text-grey-60" data-testid="buyers-guide-paragraph"><b>Behavioral analytics</b></p></td><td class="min-w-[100px] p-3 [&amp;_p]:mb-0 [&amp;_p]:break-normal"><p class=" mb-4 text-base text-grey-91 first:mt-0 sm:mb-6 sm:text-lg [&amp;_em]:text-grey-60" data-testid="buyers-guide-paragraph">Track and analyze user behavior within a system or network.</p></td></tr><tr class="border border-solid border-grey-15"><td class="min-w-[100px] p-3 [&amp;_p]:mb-0 [&amp;_p]:break-normal"><p class=" mb-4 text-base text-grey-91 first:mt-0 sm:mb-6 sm:text-lg [&amp;_em]:text-grey-60" data-testid="buyers-guide-paragraph"><b>Credential management</b></p></td><td class="min-w-[100px] p-3 [&amp;_p]:mb-0 [&amp;_p]:break-normal"><p class=" mb-4 text-base text-grey-91 first:mt-0 sm:mb-6 sm:text-lg [&amp;_em]:text-grey-60" data-testid="buyers-guide-paragraph">Store usernames and passwords for multiple accounts in one place.</p></td></tr><tr class="border border-solid border-grey-15"><td class="min-w-[100px] p-3 [&amp;_p]:mb-0 [&amp;_p]:break-normal"><p class=" mb-4 text-base text-grey-91 first:mt-0 sm:mb-6 sm:text-lg [&amp;_em]:text-grey-60" data-testid="buyers-guide-paragraph"><b>Multifactor authentication</b></p></td><td class="min-w-[100px] p-3 [&amp;_p]:mb-0 [&amp;_p]:break-normal"><p class=" mb-4 text-base text-grey-91 first:mt-0 sm:mb-6 sm:text-lg [&amp;_em]:text-grey-60" data-testid="buyers-guide-paragraph">Use multiple, independent data components from a user to verify identity before they can gain access to the system. Typically, this requires a user to both enter their password as well as an encrypted, randomly generated code created on demand.</p></td></tr><tr class="border border-solid border-grey-15"><td class="min-w-[100px] p-3 [&amp;_p]:mb-0 [&amp;_p]:break-normal"><p class=" mb-4 text-base text-grey-91 first:mt-0 sm:mb-6 sm:text-lg [&amp;_em]:text-grey-60" data-testid="buyers-guide-paragraph"><b>Reporting/Analytics</b></p></td><td class="min-w-[100px] p-3 [&amp;_p]:mb-0 [&amp;_p]:break-normal"><p class=" mb-4 text-base text-grey-91 first:mt-0 sm:mb-6 sm:text-lg [&amp;_em]:text-grey-60" data-testid="buyers-guide-paragraph">View and track pertinent metrics.</p></td></tr><tr class="border border-solid border-grey-15"><td class="min-w-[100px] p-3 [&amp;_p]:mb-0 [&amp;_p]:break-normal"><p class=" mb-4 text-base text-grey-91 first:mt-0 sm:mb-6 sm:text-lg [&amp;_em]:text-grey-60" data-testid="buyers-guide-paragraph"><b>Self-service portal</b></p></td><td class="min-w-[100px] p-3 [&amp;_p]:mb-0 [&amp;_p]:break-normal"><p class=" mb-4 text-base text-grey-91 first:mt-0 sm:mb-6 sm:text-lg [&amp;_em]:text-grey-60" data-testid="buyers-guide-paragraph">Save time by enabling a self-service feature to add or change credentials, manage accounts, set up threat alerts, and more.</p></td></tr><tr class="border border-solid border-grey-15"><td class="min-w-[100px] p-3 [&amp;_p]:mb-0 [&amp;_p]:break-normal"><p class=" mb-4 text-base text-grey-91 first:mt-0 sm:mb-6 sm:text-lg [&amp;_em]:text-grey-60" data-testid="buyers-guide-paragraph"><b>Notifications</b></p></td><td class="min-w-[100px] p-3 [&amp;_p]:mb-0 [&amp;_p]:break-normal"><p class=" mb-4 text-base text-grey-91 first:mt-0 sm:mb-6 sm:text-lg [&amp;_em]:text-grey-60" data-testid="buyers-guide-paragraph">Informational updates that are delivered to users as soon as an event occurs.</p></td></tr></tbody></table>

## What type of buyer are you?

Most CIAM software buyers belong to one of the following categories:

-   **Law firms:** These buyers include legal professionals that need to protect client identities and information. CIAM software can help firms avoid threats to their information infrastructure by requiring unique identification information to access data. These firms can leverage CIAM software's access management features to provide authorized access to clients and other stakeholders using security keys.
    
-   **Consumer businesses:** When it comes to consumer businesses such as ecommerce platforms, data security is important for both customers and owners. With multiple authentication methods to gain access to a profile/account, CIAM software helps consumer-facing businesses give customers extra levels of protection.
    
-   **Corporate enterprises:** Critical information and data is routinely accessed by partners, employees, and vendors from a multitude of locations and networks in the modern digital workspace. This brings a risk of security breaches, which CIAM software can help mitigate. Not only does it help verify user identity by gaining visibility into the devices that are accessing information, it also enforces adaptive policies to secure access by requiring certain user credentials.
    

## Benefits of customer identity and access management (CIAM) software

-   **Reduced security breaches:** CIAM software offers several security features such as risk-based authentication to secure customer details across the consumer lifecycle while supporting security policies. For example, each customer’s login patterns are tracked to identify any unusual activity. The tool offers multiple forms of identity authentication to help prevent security breaches.
    
-   **Improved access management:** A CIAM solution that offers features such as a self-service portal and MFA helps stakeholders access the information they need, quickly.
    
-   **Improved user experience:** Many companies have multiple web applications and portals, requiring users to authenticate their login multiple times when switching between applications. By integrating all digital channels and applications with a single CIAM solution, you can provide a more seamless user experience: one point of entry for all applications.
    

## Key considerations when buying CIAM software

-   **Does the software allow social login?** If you want to authenticate customer identity, look for a solution that allows users to create an account or sign in using existing social accounts on websites such as Facebook or Google. This can help you streamline the user experience with both registration and ongoing authentication.
    
-   **Does the solution support multifactor authentication?** If you want to make sure your system is secure, look for CIAM tools with multifactor authentication that requires users to have both their password and access to a backup form of identification (such as a separate email address or phone number where an access code can be sent).
    
-   **Budget:** Price is an important factor when talking about long-term investments, especially for small businesses. It's important to look at the pricing plans offered by software vendors to ensure you don't exceed your budget.
    

**_Note:_** _The application shown in this article is an example to show a feature in context and is not intended as endorsements or recommendations. It was obtained from sources believed to be reliable at the time of publication._

### Related Customer Identity and Access Management (CIAM) Software

-   [Channel Management Software](https://www.softwareadvice.com/crm/channel-management-comparison/)
-   [Customer Advocacy Software](https://www.softwareadvice.com/customer-advocacy/)
-   [Customer Engagement Software](https://www.softwareadvice.com/crm/customer-engagement-comparison/)
-   [Customer Reference Management Software](https://www.softwareadvice.com/customer-reference-management/)
-   [Demo Software](https://www.softwareadvice.com/demo/)
-   [Partner Management Software](https://www.softwareadvice.com/partner-management/)
-   [Referral Software](https://www.softwareadvice.com/referral-management/)
-   [Sales Coaching Software](https://www.softwareadvice.com/sales-coaching/)
-   [Sales Enablement Software](https://www.softwareadvice.com/crm/sales-enablement-comparison/)