A highly bespoke product for a clinical trials management platform that met our needs which no other company provides on the market. Very client focused, and always improving their services.

I like the ease of use, very intuative, similar to Google Drive layout. I like that there is a robust audit trial for every action taken on the platform The AQ team are very responsive to emails/ concerns and work around the individual's needs making a very bespoke product for the service user.

There was not much that I did not like from the AQ Platform.

AQ has been an piece of essential software for our busy team. Previously we have used outlook to track appointments and our clinical staff spent hours calling and arranging appointments with our trial participants. AQ has saved us so much time and enabled our team to run more efficiently. In the labs we can plan our week by visually checking the busy and quiet days, we can prepare reagents etc for these events. Each day we print off a list to monitor our sample flow and confirm sample receipt in the labs which is super helpful for sample tracking. I don't know how we would function without this now!

It's so easy to use for resource planning as it highlights busy and quiet times in a simple visual way. You can plan yours and yours team day/week as all appointments are organizsed in study, time and date order. The filter option is great for those who only need to see what they are working on.

As a user, I can't access a search bar to quickly search for an event so I have to scroll back and fourth until I find what I'm looking for.

Easy of booking appointments and making communication possible across the team. Great team, always approachable and keen to help.

Some initial bugs that were quickly fixed.

This has revolutionised the way we work and improved efficiencies and study compliance reducing admin time spent sending reminders.

I love the ability to see all appointments that are booked, colour coded by study for ease and speed. Moving appointments is easy, checking against protocol windows. The AQ app is amazing to improve study compliance and reduce admin time contacting participants to remind them. Sending texts and emails in bulk to participants is fantastic as this has allowed us to invite participants to be studies and ensures that we fill spaces fast. The system is really easy to use and makes us look really professional and current.

Filters can stick on long windows therefore the system can crash when searching how many appointments within a set window. If using on your mobile, the appointments can be moved too easily in error.

Very good

Easy to see with clear and concise viewing of the content .It updates very quickly and is useful to note any changes when samples arrive and when a cohort cancels their appointment

remembering the password as it has six relating to access and i have to write them down with the order of numbers constantly changing .Could be shorter and there needs to be a clearer way to set up your own passwords