YouTube

RATING:

4.79

(449)

About YouTube

YouTube is a web-based video platform that enables individuals, bloggers and enterprises to discover, host and share audio and videos on a centralized hub. Video creators can create a YouTube channel to upload content, subscribe to other channels, create playlists and post comments on videos posted by other community members. It offers YouTube Advertising, which allows businesses to create campaigns in multiple formats including skippable/non-skippable video ads, bumper ads and overlay ads. Marketers can utilize measurement tools to track performance on goals and advertisements. Additionally, it provides YouTube Kids, which enables caregivers to control and personalize kids’ online experience by limiting screen time, flagging inappropriate content, blocking videos or ...

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YouTube Reviews

Overall Rating

4.79

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

4

Value for money

4.5

Functionality

4.5

Showing 1 - 5 of 419 reviews

User Profile

Rafal

Verified reviewer

Company size: 1 employee

Industry: Management Consulting

Time used: More than 2 years

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

5

FUNCTIONALITY

3

July 2022

Great for marketing, not so good for selling

It is well known tool and intuitive tool if you are a creator or spectator. Great if you use it as a video marketing platform to build your audience, because you can't segment them, send them personalized messages (email or just push) so using it for selling purposes is hard. Impossible to protect your videos from sharing or copying (if you embed it on your website after paywall - user may copy a link on player window and share it to others). In my opinion Vimeo Pro is much better choice if you selling digital courses.

Pros

+ well known brand + intuitive player copied by market competition + bandwidth saver (player adapt to internet speed) + manual setting of play speed + fast upload and great conversion parameters + embeding (live embed also) + speed + automated (AI) captions

Cons

- hard to embed a live WITH chat window - if you set speed or/and quality to desired parameters in one video, you need to repeat this on every video - ads everywhere (for YT standard version) - lack of selling tools (maybe they will launch a "pro" option with selling CTA, email push to participants) - not so informative dashboard - a lot of minor limitations if you are advanced user - impossible to protect video from downloading or even share/link copying so you cant use it to stream paid course from your website - you can't segment your spectators and send them personalized messages

Reasons for choosing YouTube

In fact im using Vimeo Pro to host my paid video courses, but Youtube is much better for video marketing (to build the audience).

Zakaria

Company size: 1 employee

Industry: Computer Hardware

Time used: More than 2 years

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

December 2022

Youtube is making our life much easier and here is why

overall experience, I would say youtube is the top 1 social platform, here is where the legends were born.

Pros

I have been using Youtube since it almost came out, there is an obvious changing day by day, the platform is being better and better than before, and people are being more creative. it is really making our life much easier than before. you can find anything on youtube, news, courses, interviews, events, movies, and almost everything.it's making everything closer, people are sharing their daily lifestyle, sharing their skills. people are studying and learning new skills. Youtube is letting us free, we can create and share our thoughts for free, and you can be a content creator and have a big community. Youtube is the place where the legends were born.

Cons

I love everything about Youtube. making our life much better.

Anonymous

Company size: 2-10 employees

Time used: More than 2 years

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

4

VALUE FOR MONEY

1

FUNCTIONALITY

4

October 2022

Decent Platform but Privacy and Tracking is a Problem

Pros

The quality of the streaming is good. YouTube has brand recognition which helps with SEO.

Cons

They track our users which violates our privacy policy. Our viewers get pushed videos from our competition.

Miriam

Company size: 11-50 employees

Industry: Events Services

Time used: More than 2 years

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

August 2022

Great for Video Host but not Live Streaming Events

Overall YouTube is a free easy to use platform to suit your basic needs

Pros

YouTube is very straight forward to use, any skill level can easily upload and host a video but following the step by step guide. Its automatic close captioning software is pretty good as well but better if you have time to go back and review it as it can make mistakes because of background noise or accents.

Cons

Its streaming services are basic and work well if you are live streaming a public event but its not a good option if you want to live stream a private event as the link can easily be shared with others.

Webzer

Verified reviewer

Company size: 1 employee

Industry: Telecommunications

Time used: More than 2 years

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

October 2022

How to make Youtube the only perfect social media.

YouTube is my favorite application because I find everything I need on there whether it is to entertain myself with music videos, to educate myself via shows, audiobooks, and podcasts but also to purify myself with spiritual audio and videos, etc.

Pros

YouTube is the most advanced digital platform in terms of online viewing, it is the fastest because it allows you to match the internet speed of the device you are using. It is very inclusive because it allows you to share quickly to the majority of other networks and it allows people who do not necessarily use YouTube to stay in touch with what is being done on the platform. YouTube is also very safe because it blocks content that is deemed violent or disturbing for young people, so YouTube allows for a very good filtering which results in it becoming an online school for young students, students, or those curious about knowledge.

Cons

I like just about every aspect of YouTube two. First, it takes a little too long to respond to user comments and suggestions, which is why I signed up for Capterra so I could get the attention of the social media technicians.Secondly, I like to surf on my smartphone while listening to or watching a song, a video, or an interesting show, so I would like it to be easier for users to stay on the application while opening and using the others.

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