About YouTube

YouTube is a web-based video platform that enables individuals, bloggers and enterprises to discover, host and share audio and videos on a centralized hub. Video creators can create a YouTube channel to upload content, subscribe to other channels, create playlists and post comments on videos posted by other community members.

It offers YouTube Advertising, which allows businesses to create campaigns in multiple formats including skippable/non-skippable video ads, bumper ads and overlay ads. Marketers can utilize measurement tools to track performance on goals and advertisements. Additionally, it provides YouTube Kids, which enables caregivers to control and personalize kids’ online experience by limiting screen time, flagging inappropriate content, blocking vi...


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10 Reviews of YouTube

Average User Ratings

Overall

4.7 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.0

Functionality

4.5

Ratings Snapshot

5 stars

(8)

8

4 stars

(1)

1

3 stars

(1)

1

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

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Showing 1 - 10 of 10 results

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November 2021

User Profile Picture

Uzair from Dollar Industries

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Consumer Goods

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2021

Youtube Review

Overall all i have excellent experience with youtube i am using it from last 10 years never faced any problem its very amazing

Pros

It is very good application/website for watching movies, videos, songs, special that subtitles feature you can see every movie video in good sound and video quality

Cons

There is nothing least like on YouTube it’s perfect everything is very good

November 2021

Morgan from The Brilliant Aesthetic

Company Size: 1 employee

Industry: Cosmetics

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Functionality

5.0

November 2021

YouTube: Highly Functional With a Few Issues

I like YouTube and will continue to use it. I hope that the subtitles will be made easier to see. Overall, this is a staple in my social media life.

Pros

YouTube is my preferred medium to watch videos. It never crashes and I love the variety of creators. The extra feature options such as upgrading to have it play in the background are very helpful. It's stability is what keeps me watching.

Cons

What I like least about this software is that certain creators are harder to find than others. I would love to see more diversity in creators showcased. Also, the closed caption subtitles are SO small, with no option to make them larger when on a MAC or PC. The "is this video for kids," function is well meaning, but I'm not sure how effective it is at keeping kids from seeing inappropriate content.

November 2021

User Profile Picture

Farid from Delibr

Verified Reviewer

Company Size: 11-50 employees

Industry: Computer Software

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

3.0

Customer support

1.0

Functionality

2.0

November 2021

Because they will always be there

Pros

Well known, cheap and will always stick around

Cons

Clunky UI that requires way too many clicks and selections.

October 2021

Julie from City of St. Charles School District

Company Size: 1,001-5,000 employees

Industry: Education Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

5.0

October 2021

Teach With YouTube

Need a video about using pronouns? Find one (or 10) on YouTube. Looking for a way to introduce The Holocaust? [SENSITIVE CONTENT] interview with [SENSITIVE CONTENT] on YouTube. Want to give students a look at how capillaries connect arteries to veins? Several options are available on YouTube!

Pros

I can always find a video about whatever topic I'm teaching in my high school teaching position. Today's student is more difficult to engage than students 20 years ago, and YouTube is some great ammo to use when seeking engagement. Most high school students use YouTube, so it feels relatable to them. I've saved many a lesson with a strategically placed YouTube video.

Cons

Our school wifi is very strict and sometimes disallows access to valuable content on YouTube. This is no fault of YouTube, just a reality of teaching.

November 2021

Eslam from Freelancer

Company Size: 1 employee

Industry: Computer Software

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

November 2021

The best platform for watching videos

It is an amazing video-sharing website, that is easy to use. If not for the excessive ads it would have been perfect.

Pros

It has all kinds of videos out there so the selection is great. It is very easy and straightforward to use. It consumes low battery. The offline download option is really good and allows you to download as many videos as your device storage can handle.

Cons

The ads are getting quite annoying and are now two videos instead of one. The premium subscription is kind of pricey.

November 2021

Tinotenda from Telone Center for Learning

Verified Reviewer

Company Size: 51-200 employees

Industry: Telecommunications

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2021

YouTube is the best streaming platform ever

YouTube is an excellent streaming platform and it has been around for a long time.

Pros

You can make money from uploading videos by asking YouTube to put adverts on your videos. YouTube is free for anyone around the globe to view videos as long as they have an internet connection.

Cons

I think YouTube is great as it is and all the features that it has.

November 2021

User Profile Picture

Justin from Dansons

Verified Reviewer

Company Size: 51-200 employees

Industry: Consumer Goods

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

November 2021

YouTube is the best!

Big fan of YouTube! From personal to professional I use YouTube for all of my videos needs.

Pros

I love the ability to make playlists and swap them out on the front page.

Cons

Ads lol too many interruptions while I'm watching content.

November 2021

Emily from Airtime Inflatable Rentals, LLC

Company Size: 1 employee

Industry: Events Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

November 2021

YouTube is a great tool but also had bad policies

Pros

I love that it is a wonderful platform where anyone can upload content for personal or business.

Cons

I feel YouTube should not be allowed to censor and violate freedom of speech.

November 2021

Anonymous

Verified Reviewer

Company Size: 1 employee

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

4.0

Functionality

5.0

November 2021

Hi YouTube rating

Pros

Very good sharing my videos and able to make money

Cons

To make short videos more popular and profitable

November 2021

Bruno from Ss&PK

Company Size: 51-200 employees

Industry: Retail

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

November 2021

Long time User

Pros

Is the best place to upload video content

Cons

Commercials are ok but placement can improve