# Best Cloud Communication Platform Software - 2026 Reviews & Pricing

> Find the best Cloud Communication Platform for your organization. Compare top Cloud Communication Platform systems with customer reviews, pricing, and free demos.

Source: https://www.softwareadvice.com/cloud-communication

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Cloud Communication Platform Software

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# Best Cloud Communication Platform Software of 2026

Updated July 10, 2026

On this page

1.  FrontRunners
2.  Popular Comparisons
3.  Related Software

Filter products

189 results

### Compare Products

Showing 1 - 25 of 189 products

#### Company Size

-   Self-Employed
    
-   2-10
    
-   11-50
    
-   51-200
    
-   201-500
    
-   501-1000
    
-   1000+
    

#### Pricing Options

-   $$$$$
    
-   $$$$$
    
-   $$$$$
    
-   $$$$$
    
-   $$$$$
    

### Compare Products

Sort by

**Sponsored**: Sorts listings by software vendors running active bidding campaigns, from the highest to lowest bid. Vendors who have paid for placement have a ‘Visit Website’ button, whereas unpaid vendors have a ‘Learn More’ button.  
  
**Reviews**: Sorts listings by the number of user reviews we have published, greatest to least.  
  
**Average Rating**: Sorts listings by overall star rating based on user reviews, highest to lowest.  
  
**Alphabetically (A-Z)**: Sorts listings by product name from A to Z.

### Product: 3CX

4.39

[(467)](https://www.softwareadvice.com/voip/3cx-phone-system-profile/reviews/)

Best for:Small businesses

### Pricing availability

Free trial: Available

Free version: Available

Software Advice Summary

3CX is a business communication platform that helps businesses streamline calling, video, and live chat. The platform has evolved from a PBX system into a full-featured communications solution that allows businesses to manage their voice, video and messaging needs. The platform offers flexible on-premises and cloud deployment options. It provides a secure private solution with no data uploads to third parties. In addition to calling and video features, 3CX includes advanced contact center capabilities, including call queue strategies, detailed call reporting, recording, wallboards and switchboards.... [Read more](https://www.softwareadvice.com/voip/3cx-phone-system-profile/)

### What users love

-   Cost-effective communication solution
-   Flexible and robust call handling
-   User-friendly and intuitive interface

### To take in mind

-   Limited and inconsistent support experience
-   Connection reliability and call quality

### Best rated features:

Task Management

5.0

SMS Messaging

5.0

Multi-User Collaboration

5.0

Real-Time Monitoring

5.0

### Worst rated features:

Callback Scheduling

1.0

[See all features](https://www.softwareadvice.com/voip/3cx-phone-system-profile/#key-features)

### 3CX SMB

Custom

Pricing available upon request

Up to 10 Users.

### 3CX PRO

$350.00/year

For 11-25 Users.

### 3CX ENT

$425.00/year

For 11-25 Users.

[See full pricing details](https://www.softwareadvice.com/voip/3cx-phone-system-profile/#pricing-and-plans)

### Product: Twilio

4.39

[(505)](https://www.softwareadvice.com/voip/twilio-profile/reviews/)

Best for:Features

### Pricing availability

Free trial: Available

Free version: Available

Software Advice Summary

Twilio is a cloud communications platform that enables businesses to build, scale and operate their own customized communication solutions. The platform is designed to be customizable and easy to use, which means that businesses can tailor it to their specific needs. Whether it's adding new communication channels, creating custom workflows or integrating with third-party tools, Twilio makes it easy for businesses to create a communication solution that works for them. Additionally, the platform offers a serverless environment and visual builder, making it easy for businesses to build, deploy and run applications.... [Read more](https://www.softwareadvice.com/voip/twilio-profile/)

### What users love

-   Reliable and versatile SMS delivery
-   Flexible integration with many systems
-   Unified multi-channel communication hub

### To take in mind

-   Slow and unhelpful customer service
-   Expensive and confusing pricing structure
-   Account setup and suspension frustrations

### Best rated features:

Data Management

5.0

Reporting & Statistics

5.0

Video Conferencing

5.0

Voicemail Transcription

5.0

### Worst rated features:

Mobile Coupons

1.0

Compliance Management

1.0

Natural Language Processing

2.0

[See all features](https://www.softwareadvice.com/voip/twilio-profile/#key-features)

### SMS

$0.01

Send or receive a message.

### Twilio SendGrid Marketing Campaigns

$15.00/month

Free for 6,000 emails/month.

### WhatsApp Business API

$0.01

Pricing varies by use case.

[See full pricing details](https://www.softwareadvice.com/voip/twilio-profile/#pricing-and-plans)

### Product: Elixir Cloud

4.25

[(4)](https://www.softwareadvice.com/product/407886-Tango/)

### Pricing availability

Free trial: Not available

Free version: Not available

Software Advice Summary

Elixir Cloud: Revolutionize Your Customer Communications Elixir Cloud is a cutting-edge customer communication management (CCM) platform that empowers organizations to create, manage, and deliver personalized, data-driven communications across channels. With nearly 40 years of industry experience, Elixir has developed a true cloud-native solution that offers unmatched performance, scalability, and flexibility. Key Features: 1. Intuitive interface and powerful collaboration tools 2. Seamless integration with existing systems 3. Data-driven personalization capabilities 4. Tailored solutions for key verticals 5. Continuous innovation and commitment to staying at the forefront of CCM technology Benefits: - Streamline workflows and increase efficiency - Easily scale CCM efforts to adapt to changing business needs - Create targeted, relevant communications that drive engagement - Ensure compliance with industry regulations and maintain brand consistency - Consolidate CCM efforts onto a single platform to reduce costs - Accelerate time to market for new products and services Transform your customer communications and drive business growth with Elixir Cloud. Experience the power of a CCM platform that combines deep industry experience with cutting-edge technology to deliver exceptional results. Don't just manage your customer communications - revolutionize them with Elixir Cloud. Schedule a demo today to see how our platform can transform your CCM strategy and take your customer engagement to the next level.... [Read more](https://www.softwareadvice.com/product/407886-Tango/)

### Product: Avochato

4.68

[(135)](https://www.softwareadvice.com/mobile-marketing/avochato-profile/reviews/)

Best for:Ease of use

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

Avochato is a messaging and reputation management solution designed for companies of all sizes. It offers customer review management, response management, review monitoring and reporting functionalities within a suite. The product caters to a variety of industries, including insurance, home care, real estate, auto dealerships, logistics, delivery services and e-commerce. Avochato features review management, which allows users to create campaigns for review acquisition. Users can solicit reviews from customers using links to their reviews accounts, such as Yelp! And Google Reviews. Users can also request feedback on their products and services via text messages. Avochato also provides the real-time net promoter score (NPS) based on customer reviews and ratings. Avochato is available both in cloud-based and on-premise deployment options, and it also offers a mobile app for iPhones and Android devices. The product also integrates with different business systems, such as Slack for project management, Desk.com for help desk ticketing, Salesforce CRM and Office 365.... [Read more](https://www.softwareadvice.com/mobile-marketing/avochato-profile/)

### Best rated features:

Macros/Templated Responses

5.0

Search/Filter

5.0

Alerts/Escalation

5.0

Mobile App

5.0

### Worst rated features:

Reporting & Statistics

3.0

Interaction Tracking

4.0

SMS Messaging

4.0

[See all features](https://www.softwareadvice.com/mobile-marketing/avochato-profile/#key-features)

### Pay As You Go

$1.00/month

No monthly platform fee, higher messaging/call rates. Includes 1 inbox/phone number and 5 seats

### Standard

$210.00/month

Monthly platform fee, lower messaging/call rates. Includes 5 inboxes/phone lines, and 5 users.

### Custom

Custom

Pricing available upon request

Custom rates for more than 10 users, volume SMS discounting, faster message delivery rates, higher API throughout, and professional services.... [Read more](https://www.softwareadvice.com/mobile-marketing/avochato-profile/#pricing-and-plans)

[See full pricing details](https://www.softwareadvice.com/mobile-marketing/avochato-profile/#pricing-and-plans)

### Product: Wildix

4.69

[(209)](https://www.softwareadvice.com/voip/wildix-profile/reviews/)

Best for:Call Routing

### Pricing availability

Free trial: Not available

Free version: Not available

Software Advice Summary

Wildix is a sales-oriented unified communications platform for businesses needing to serve customers faster across multiple channels, do more with fewer resources, and empower mobile-first teams while maintaining security and efficiency. Sold through channel partners to over one million users globally, it unifies internal and external communications, bringing voice, video, messaging, screen sharing, collaboration and AI into one secure solution, accessible from desktop and mobile apps. The solution supports AI-powered insights, agentic automation and advanced analytics that help automate admin tasks, route inquiries intelligently and deliver smarter service. Wildix also offers optional hardware, SIP and a contact center solution with intelligent call distribution, omnichannel support (voice, chat, email, video), supervisor wallboards, real-time monitoring and historical reporting. With open APIs and 200+ integrations, Wildix connects seamlessly with CRMs, ERPs and other business tools.... [Read more](https://www.softwareadvice.com/voip/wildix-profile/)

### What users love

-   Intuitive interface and usability
-   Responsive and reliable assistance
-   Robust integration capabilities offered

### To take in mind

-   Higher costs and pricing concerns

### Best rated features:

SMS Messaging

5.0

Multi-Channel Communication

5.0

Computer Telephony Integration

4.8

Call Routing

4.8

[See all features](https://www.softwareadvice.com/voip/wildix-profile/#key-features)

### Product: Ringover

4.70

[(881)](https://www.softwareadvice.com/voip/ringover-profile/reviews/)

Best for:Small businesses

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

Ringover is the no.1 business phone system that gives you unlimited calls to 110 countries, video conferencing, SMS and group messaging, call recording, call whispering and more features focused on improving your teams productivity. No expertise needed. Integrate Ringover with major CRMs (Salesforce, HubSpot, Pipedrive etc.) or with your helpdesk tools in just a few clicks. With Ringover, your professional communications are possible anywhere in the world - all it takes is an internet connection. Greatly scaling up in growth and adopted by over 10,000 users, Ringover is on track to become THE leader in European Cloud telephony, primed for rapid international development in the markets for Spain and the United Kingdom.... [Read more](https://www.softwareadvice.com/voip/ringover-profile/)

### What users love

-   Comprehensive call tracking features
-   Intuitive and user-friendly interface
-   Responsive and helpful support team

### To take in mind

-   Inconsistent audio and device issues
-   Occasional lags and slowdowns
-   Frequent disconnections and network dependency

### Best rated features:

Contact Database

5.0

Call Scheduling

5.0

Call List Management

5.0

Electronic Signature

5.0

### Worst rated features:

Monitoring

2.8

Call Tagging

3.0

[See all features](https://www.softwareadvice.com/voip/ringover-profile/#key-features)

### Smart

$29.00/month

This plan provides all-in-one calls, video & chat.

### Power

$54.00/month

This plan offers analytics, productivity and integrations.

### Advanced

$64.00/month

[See full pricing details](https://www.softwareadvice.com/voip/ringover-profile/#pricing-and-plans)

### Product: Ultatel Cloud Business Phone System

4.66

[(41)](https://www.softwareadvice.com/screen-sharing/clarity-business-phone-system-profile/reviews/)

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

ULTATEL enables people to work together and get the information they need to do their best work, anywhere they are. Our cloud platform brings together phone, video, messaging, texts and business apps, allowing people to connect, meet, and exchange information on any device. We are passionate about using our technology and experience to help businesses address the challenges that matter to them, with an enterprise-grade platform that delivers exceptional service and 99.999% uptime.... [Read more](https://www.softwareadvice.com/screen-sharing/clarity-business-phone-system-profile/)

### Best rated features:

Call Transcription

5.0

Activity Dashboard

5.0

Call Conferencing

5.0

Two-Way Audio & Video

5.0

### Worst rated features:

Collaboration Tools

3.0

Communication Management

3.0

Online Voice Transmission

3.4

[See all features](https://www.softwareadvice.com/screen-sharing/clarity-business-phone-system-profile/#key-features)

### Essential

$18.00/month

Ideal for: Teams & businesses needing reliable, high-quality calling with core AI insights like voicemail transcription and basic call analysis to enhance communication efficiency. Focus on: Crystal-clear voice, essential messaging, and foundational AI to understand your conversations better.... [Read more](https://www.softwareadvice.com/screen-sharing/clarity-business-phone-system-profile/#pricing-and-plans)

### Premium

$24.00/month

Ideal for: Businesses seeking robust collaboration tools, deeper call intelligence through a broader AI suite, and enhanced productivity features for everyday operations. Focus on: Advanced call management, integrated AI for sentiment & topic analysis, and seamless team collaboration across devices.... [Read more](https://www.softwareadvice.com/screen-sharing/clarity-business-phone-system-profile/#pricing-and-plans)

### Ultimate

$34.00/month

Ideal for: Organizations requiring the most advanced AI capabilities for comprehensive conversational intelligence, enterprise-grade control, premium integrations, and top-tier support. Focus on: Maximizing operational efficiency with a full suite of AI tools, real-time analytics, extensive customization, and strategic communication insights.... [Read more](https://www.softwareadvice.com/screen-sharing/clarity-business-phone-system-profile/#pricing-and-plans)

[See full pricing details](https://www.softwareadvice.com/screen-sharing/clarity-business-phone-system-profile/#pricing-and-plans)

### Product: Qiscus

4.43

[(7)](https://www.softwareadvice.com/crm/qiscus-profile/reviews/)

### Pricing availability

Free trial: Not available

Free version: Not available

Software Advice Summary

Qiscus is a customer communications management solution designed to help businesses manage customer data, leads, omnichannel CRM and customer engagement operations.

### Best rated features:

Contact Management

5.0

Customer Database

5.0

Chat/Messaging

5.0

Live Chat

5.0

[See all features](https://www.softwareadvice.com/crm/qiscus-profile/#key-features)

### Product: Google Workspace

[Google Workspace](https://www.softwareadvice.com/marketing/google-workspace-profile/)

4.70

[(17618)](https://www.softwareadvice.com/marketing/google-workspace-profile/reviews/)

Best for:Mid-size businesses

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

Google Workspace (formerly G Suite) is a cloud-based suite of collaboration and document management tools designed to help businesses manage video meetings, presentations, multi-person video calls and live streaming. Key features include access control, real-time chat, presentation streaming, two-way audio and video, private chat, calendar management, real-time editing, mobile access and content management. Teams using Google Workspace can set up meetings and share links with staff members, clients or customers to facilitate communication. Participants can join meetings directly from a Google Calendar event or an email invite that includes all details about the event. Additionally, it offers a dial-in functionality, which enables employees to join meetings without an internet connection. Google Workspace facilitates voice and video conferencing through Google Meet, with support for up to 250 participants. Pricing is available on monthly subscriptions and support is extended via documentation, FAQs, forum and other online measures.... [Read more](https://www.softwareadvice.com/marketing/google-workspace-profile/)

### What users love

-   Real-time teamwork and integration
-   Professional and flexible email
-   Intuitive and accessible design

### To take in mind

-   Rising costs and inflexible plans
-   Limited and slow support options
-   Complex admin and permissions setup

### Best rated features:

Activity Tracking

5.0

Password Management

5.0

Video Layouts/Views

5.0

Unified Communications

5.0

### Worst rated features:

Video Call Recording

2.0

Audio/Video Recording

3.0

Text Editing

3.7

Email Templates

4.0

[See all features](https://www.softwareadvice.com/marketing/google-workspace-profile/#key-features)

### Starter

$7.00/month

Up to 100 participants

### Standard

$14.00/month

Up to 150 participants

### Plus

$22.00/month

Up to 500 participants

[See full pricing details](https://www.softwareadvice.com/marketing/google-workspace-profile/#pricing-and-plans)

### Product: TextP2P

[TextP2P](https://www.softwareadvice.com/sms-survey/textp2p-profile/)

4.95

[(128)](https://www.softwareadvice.com/sms-survey/textp2p-profile/reviews/)

Best for:Value for money

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

TextP2P is the ultimate text messaging platform for sending bulk campaigns, automated messages, and having 2-way conversations with your customers. Use Text messaging, email, and ringless voicemail all in one easy to use and affordable platform. TextP2P Helps thousands of small to mid-sized businesses in the US & Canada use text messaging services to communicate with their customers, getting a 98% open rate in under 3 minutes! Our user friendly platform is extremely affordable and easy to use, and we offer a 14 day free trial with a valid credit card.... [Read more](https://www.softwareadvice.com/sms-survey/textp2p-profile/)

### Best rated features:

SMS Reminders

5.0

Recurring Appointments

5.0

Autoresponders

5.0

Multi-Channel Marketing

5.0

[See all features](https://www.softwareadvice.com/sms-survey/textp2p-profile/#key-features)

### Starter

$21.00/month

Upto 500 credits/month.

### Pro

$42.00/month

Upto 1000 credits/month.

### Business

$84.00/month

Upto 2000 credits/month.

[See full pricing details](https://www.softwareadvice.com/sms-survey/textp2p-profile/#pricing-and-plans)

### Product: Squaretalk

[Squaretalk](https://www.softwareadvice.com/call-center/innitel-predictive-dialer-profile/)

4.87

[(105)](https://www.softwareadvice.com/call-center/innitel-predictive-dialer-profile/reviews/)

Best for:Customer support

### Pricing availability

Free trial: Not available

Free version: Not available

Software Advice Summary

Squaretalk is a cost-effective, scalable, and simple-to-use cloud communications platform that gives your sales and support teams the tools to boost efficiency and productivity. You can work effectively from any location and reach customers on their preferred channels - voice, WhatsApp Business messaging, SMS, and email. You can swiftly develop and maintain a global presence with access to local, mobile, and toll-free numbers in over 150 countries and 4500 area codes. Seamlessly connect all of your favorite tools like Zoho, Salesforce, or other popular CRMs with our native integrations or custom API for computer telephony integration.... [Read more](https://www.softwareadvice.com/call-center/innitel-predictive-dialer-profile/)

### Best rated features:

List Management

5.0

Interaction Tracking

5.0

Real-Time Reporting

5.0

Chat/Messaging

5.0

### Worst rated features:

Auto-Dialer

4.0

Activity Dashboard

4.0

[See all features](https://www.softwareadvice.com/call-center/innitel-predictive-dialer-profile/#key-features)

### Product: LiveAgent

[LiveAgent](https://www.softwareadvice.com/crm/liveagent-profile/)

4.68

[(1786)](https://www.softwareadvice.com/crm/liveagent-profile/reviews/)

Best for:Enterprise businesses

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capabilities. Streamline all business communication channels and manage customer interactions from a single shared team inbox. It offers 200+ native integrations including all popular social media, a customizable chat widget, chat routing, chat history, canned responses, reliable ticketing, and more advanced features. With multiple pricing tiers, LiveAgent suits businesses of any size or industry. A flexible, all-in-one solution for handling customer support across different use cases. Start with a 1-month free trial, no credit credit card needed.... [Read more](https://www.softwareadvice.com/crm/liveagent-profile/)

### What users love

-   Unified customer service platform
-   Real-time chat for support
-   Intuitive and simple navigation

### To take in mind

-   Complex and limited email handling
-   Outdated and cluttered interface design
-   Limited and outdated mobile experience

### Best rated features:

Corrective and Preventive Actions (CAPA)

5.0

Drag & Drop

5.0

Transfers/Routing

5.0

Issue Tracking

5.0

### Worst rated features:

Audit Trail

1.0

Multi-Channel Management

2.0

[See all features](https://www.softwareadvice.com/crm/liveagent-profile/#key-features)

### Small

$15.00/month

$15 agent/month (billed annually) — $19 agent/month (billed monthly)

### Medium

$29.00/month

$29 agent/month (billed annually) — $35 agent/month (billed monthly)

### Large

$49.00/month

$49 agent/month (billed annually) — $59 agent/month (billed monthly)

[See full pricing details](https://www.softwareadvice.com/crm/liveagent-profile/#pricing-and-plans)

### Product: Telnyx Suite

[Telnyx Suite](https://www.softwareadvice.com/voip/telnyx-profile/)

4.75

[(195)](https://www.softwareadvice.com/voip/telnyx-profile/reviews/)

Best for:Features

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

Telnyx Suite is a comprehensive cloud communication platform that provides communication capabilities via voice, SMS, fax, and IP services. Telnyx provides global high-speed connections for low latency, high uptime service. The Telnyx Suite includes SIP trunking, messaging API, voice API, lookup API, programmable fax API, and wireless services.... [Read more](https://www.softwareadvice.com/voip/telnyx-profile/)

### Best rated features:

Reminders

5.0

Collaboration Tools

5.0

VoIP

5.0

Fax Management

5.0

[See all features](https://www.softwareadvice.com/voip/telnyx-profile/#key-features)

### Basic

$1.00/month

[See full pricing details](https://www.softwareadvice.com/voip/telnyx-profile/#pricing-and-plans)

### Product: Zoom Workplace

[Zoom Workplace](https://www.softwareadvice.com/product/101384-Zoom-Video-Conferencing/)

4.64

[(14624)](https://www.softwareadvice.com/product/101384-Zoom-Video-Conferencing/reviews/)

Best for:Value for money

### Pricing availability

Free trial: Not available

Free version: Available

Software Advice Summary

Zoom Workplace brings communication, employee engagement, spaces, and productivity solutions together on a single platform with Zoom AI Companion capabilities woven throughout. Streamline communications with tools that work together effortlessly through solutions like Meetings, Team Chat, Phone, Mail & Calendar, and Scheduler. Elevate a chat to a meeting or phone call to get to a resolution faster. Improve productivity with products that are built for modern work through solutions like Whiteboard, Clips, Notes, Surveys, and Docs. Optimize office experiences and hybrid work collaboration with flexible workspace solutions like Rooms, Workspace Reservation, Visitor Management, and Digital Signage. Whether you’re reserving your desk with Workspace Reservation, preparing for a client visit with Visitor Management, or finding your workstation with our wayfinding feature, you can do it all from the Workspaces tab. Reimagine how your teams work with Zoom Workplace. Streamline communications, improve productivity, optimize in-person time, and increase employee engagement, all with Zoom Workplace. Fueled by AI Companion, included at no additional cost.... [Read more](https://www.softwareadvice.com/product/101384-Zoom-Video-Conferencing/)

### What users love

-   Flexible meeting management tools
-   User-friendly and intuitive interface
-   Reliable video collaboration platform

### To take in mind

-   Limited free plan and costly upgrades
-   Occasional video and audio glitches
-   Dependent on strong connectivity

### Best rated features:

Call Recording

5.0

Productivity Tools

5.0

Activity/News Feed

5.0

Moderation

5.0

[See all features](https://www.softwareadvice.com/product/101384-Zoom-Video-Conferencing/#key-features)

### Product: Global Call Forwarding

[Global Call Forwarding](https://www.softwareadvice.com/voip/global-call-forwarding-profile/)

4.89

[(54)](https://www.softwareadvice.com/voip/global-call-forwarding-profile/reviews/)

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

Global Call Forwarding is a provider of toll-free, international, and local phone numbers. Buy virtual phone numbers from more than 160 countries globally. Forward incoming calls from these numbers to any location in the world. Stay connected with local and global customers, no matter where your office is located. Use cloud communication tools to make remote working and telecommuting easy and efficient. Global Call Forwarding is trusted by thousands of businesses around the world. Owned and run by United World Telecom (founded in 1996), they have years of experience in the industry.... [Read more](https://www.softwareadvice.com/voip/global-call-forwarding-profile/)

### Best rated features:

CRM

5.0

Access Controls/Permissions

5.0

Contact Management

5.0

Call Tracking

5.0

### Worst rated features:

Contact Database

4.0

[See all features](https://www.softwareadvice.com/voip/global-call-forwarding-profile/#key-features)

### Basic

$7.95/month

[See full pricing details](https://www.softwareadvice.com/voip/global-call-forwarding-profile/#pricing-and-plans)

### Product: Runrun.it

[Runrun.it](https://www.softwareadvice.com/project-management/runrun-it-profile/)

4.74

[(157)](https://www.softwareadvice.com/project-management/runrun-it-profile/reviews/)

Best for:Status Tracking

### Pricing availability

Free trial: Available

Free version: Available

Software Advice Summary

Designed for companies that need end-to-end operational tools, Runrun.it helps businesses control tasks, projects, and processes with its complete work management platform. In one place, businesses can gain an overview of all tasks, projects, and processes and implement standardizations for day-to-day operations. Runrun.it includes task management, kanban boards, board filters, custom templates, instant messaging, file-sharing, smart notifications, custom dashboards, and more. With Runrun.it, users can track tasks and project progress across multiple kanban boards using customizable filters. Users can also view the time spent on each task using AI-powered widgets. Tasks and projects can be standardized using custom templates, making it easier to decide the next steps. Runrun.it also allows users to centralize all communication and collaboration using instant messaging and file-sharing tools. Runrun.it is available for mobile devices via iOS and Android devices.... [Read more](https://www.softwareadvice.com/project-management/runrun-it-profile/)

### Best rated features:

Kanban Board

5.0

Visualization

5.0

Activity Dashboard

5.0

Timesheet Management

5.0

### Worst rated features:

Compliance Tracking

2.0

No-Code

3.0

Customizable Dashboard

3.0

Dashboard

3.3

[See all features](https://www.softwareadvice.com/project-management/runrun-it-profile/#key-features)

### Basic

$10.00/month

[See full pricing details](https://www.softwareadvice.com/project-management/runrun-it-profile/#pricing-and-plans)

### Product: VeryConnect

[VeryConnect](https://www.softwareadvice.com/crm/veryconnect-profile/)

4.86

[(37)](https://www.softwareadvice.com/crm/veryconnect-profile/reviews/)

### Pricing availability

Free trial: Not available

Free version: Not available

Software Advice Summary

VeryConnect is a connected membership platform that unifies your CRM, events, communications, payments and website. Because everything lives in one place, you stop losing data at the handoffs between disconnected systems. That means you get a real, complete picture of member engagement, not a fragmented guess. You can see which members are thriving, which are quietly drifting, and where to act, before it becomes a retention problem.... [Read more](https://www.softwareadvice.com/crm/veryconnect-profile/)

### Best rated features:

Segmentation

5.0

Member Directory

5.0

Activity/News Feed

5.0

Real-Time Chat

5.0

### Worst rated features:

Access Controls/Permissions

2.0

Internal Chat Integration

3.0

[See all features](https://www.softwareadvice.com/crm/veryconnect-profile/#key-features)

### Product: DialMyCalls

[DialMyCalls](https://www.softwareadvice.com/employee-communication-tools/dialmycalls-profile/)

4.78

[(51)](https://www.softwareadvice.com/employee-communication-tools/dialmycalls-profile/reviews/)

### Pricing availability

Free trial: Available

Free version: Available

Software Advice Summary

DialMyCalls is a cloud-based auto dialer solution that helps businesses of all sizes automate voice broadcasts, text messaging and email communications. The platform enables users to import contacts and send recorded messages to them. Its reporting module lets enterprises gain insights into delivered/undelivered text messages and call answered status for voice broadcasts. DialMyCalls includes a contact management system, which lets organizations add, modify or delete contacts or create groups for sending targeted messages. Its contact labels feature allows users to add multiple phone numbers/emails to a single contact and create tags such as mobile, work and secondary. Additionally, its mass notification portal offers a self-managed system, which enables members to sign-up for alerts. DialMyCalls integrates with various third-party applications such as Eventbrite, Google Calendar, HubSpot, iContact, MailChimp and Salesforce. The product is available on monthly subscriptions or usage-based pricing and support is extended via phone, documentation and other online measures.... [Read more](https://www.softwareadvice.com/employee-communication-tools/dialmycalls-profile/)

### Best rated features:

Risk Alerts

5.0

Scheduling

5.0

Templates

5.0

User Management

5.0

[See all features](https://www.softwareadvice.com/employee-communication-tools/dialmycalls-profile/#key-features)

### Pay As You Go

$10.00

The plan charges 7¢ per credit.

### Premium Monthly Plan

$9.99/month

This plan is designed for businesses who frequently change contacts

### Standard Monthly Plan

$7.49/month

This plan helps businesses send texts, calls, and emails to same contacts every month.

[See full pricing details](https://www.softwareadvice.com/employee-communication-tools/dialmycalls-profile/#pricing-and-plans)

### Product: Kimoby

[Kimoby](https://www.softwareadvice.com/conversational-marketing/kimoby-profile/)

4.95

[(22)](https://www.softwareadvice.com/conversational-marketing/kimoby-profile/)

### Pricing availability

Free trial: Not available

Free version: Not available

Software Advice Summary

Kimoby is a leading cloud-based communication platform that offers business service departments a real-time mobile messaging and marketing communication system to streamline operations and improve communication. Kimoby’s Business Instant Messaging is the solution you need to do more with less, save time, increase revenue opportunities, and take the customer service experience to another level. Kimoby seamlessly integrates into your company’s CMS to leverage the data you already have and create tailored customer experiences. Whether you’re a dealership that wants to save time by automating appointment reminders, a bike shop wishing to promote an end-of-season sale, or a human resource department trying to contact deskless workers, Kimoby offers countless opportunities to reach the right person at the right time. Kimoby’s Business Instant Messaging is not your average texting solution. It boasts countless features, like instant marketing campaigns to send targeted offers, the option to send multimedia files, the possibility of automating repetitive tasks like appointment reminders and rescheduling, and even sending mobile payment requests so that customers can settle their invoices on-the-go. Staff love using Kimoby because it gives them all the information they need at their fingertips, which helps them get on with their work faster. And, since communication between staff and customers is all in one spot, nothing is lost, and customers are never left hanging. Kimoby gives the team the tools to answer customers quicker and provide exceptional, instant, and personalized service that people have come to expect today. Kimoby is essential for all service departments to stay competitive in today’s fast-past world. Today’s economy is mobile, direct, instant, personal, convenient, and intuitive. Does your company measure up? Upgrade today with Kimoby.... [Read more](https://www.softwareadvice.com/conversational-marketing/kimoby-profile/)

### Best rated features:

2-Way Messaging

5.0

Automated Responses

5.0

Real-Time Data

5.0

Real-time Conversations

5.0

[See all features](https://www.softwareadvice.com/conversational-marketing/kimoby-profile/#key-features)

### Product: iotum

[iotum](https://www.softwareadvice.com/video-conferencing/iotum-profile/)

5.0

[(19)](https://www.softwareadvice.com/video-conferencing/iotum-profile/)

### Pricing availability

Free trial: Available

Free version: Available

Software Advice Summary

iotum’s white-label platform gives you complete customization of the video and voice experience without building it from scratch. Leverage iotum’s proprietary technology including video, automatic transcriptions, sentiment analysis and so much more – branded with your look and feel. iotum’s plug-and-play, out-of-the-box tech allows you to expand your existing product suite by offering video meetings and online collaboration completely branded as your own with minimal effort! Offer video conferencing and online meetings to your existing customers under the brand they already trust – yours. Integrate cloud technology to experience a revenue share model that has favorable margins and pricing with ongoing benefits. Experience Secure, Standards-Based State-Of-The-Art Technology -WebRTC standards-based technology with zero downloads -HIPAA compliant -No off-shore development -Hosted on AWS, DigitalOcean... [Read more](https://www.softwareadvice.com/video-conferencing/iotum-profile/)

### Best rated features:

Real-time Broadcasting

5.0

Two Way Audio & Video

5.0

Live Streaming Production

5.0

Screen Sharing

5.0

### Worst rated features:

Social Media Streaming

2.0

Calendar Management

3.0

[See all features](https://www.softwareadvice.com/video-conferencing/iotum-profile/#key-features)

### Basic Account

$14.99/month

[See full pricing details](https://www.softwareadvice.com/video-conferencing/iotum-profile/#pricing-and-plans)

### Product: VirtualPBX

[VirtualPBX](https://www.softwareadvice.com/digital-workplace/virtualpbx-profile/)

4.72

[(38)](https://www.softwareadvice.com/digital-workplace/virtualpbx-profile/)

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

VirtualPBX gives you a complete business phone system for $15/user/month with every feature already included. No confusing plans. No feature gates. No surprises. Just smarter voice for your business, whether your team is at a desk, on the road, or working from home. Add AI FrontDesk whenever you're ready for intelligent 24/7 call handling, and grow into advanced messaging or contact center capabilities as your needs evolve. Most importantly, you're backed by knowledgeable, U.S.-based support from people who genuinely know the platform and understand small business. Because having the right technology is important—but having the right people behind it matters too.... [Read more](https://www.softwareadvice.com/digital-workplace/virtualpbx-profile/)

### Best rated features:

Online Voice Transmission

5.0

Sentiment Analysis

5.0

Interaction Tracking

5.0

Softphone

5.0

[See all features](https://www.softwareadvice.com/digital-workplace/virtualpbx-profile/#key-features)

### Smarter Voice

$15.00/month

[See full pricing details](https://www.softwareadvice.com/digital-workplace/virtualpbx-profile/#pricing-and-plans)

### Product: TalkChief

[TalkChief](https://www.softwareadvice.com/call-center/talkchief-profile/)

4.94

[(18)](https://www.softwareadvice.com/call-center/talkchief-profile/)

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

TalkChief isn't just a business phone system; it's your partner in enhancing communication for call centers, startups, enterprises, and nonprofits. Designed to simplify interactions across remote teams and with customers, TalkChief focuses on user-friendly features that prioritize your unique needs. Imagine a world where spam numbers and bots are effortlessly blocked, where each agent has their own caller ID, and where welcoming inbound calls is a personalized experience. TalkChief brings this vision to life, making communication smoother and more human. Key features such as automated notifications, call recording, interactive voice response (IVR), and skill-based routing empower you to navigate communication challenges effortlessly. Dive into detailed reports, track key performance indicators (KPIs) on intuitive dashboards, and use filters to easily find specific conversations. With TalkChief, administrators have the tools to tailor communication strategies for maximum impact. Managers can take advantage of dynamic call routing, directing calls to team members based on language, location, and other individual traits. This personalized touch ensures that your team operates at its best. TalkChief doesn't just stop at communication; it integrates seamlessly with third-party helpdesk, collaboration, and customer relationship management (CRM) systems. This interconnected approach ensures that your communication ecosystem aligns perfectly with your existing tools and processes. Available through convenient monthly or annual subscriptions, TalkChief provides robust support via FAQs, live chat, a knowledge base, and various online resources. It's more than a business phone system; it's a personalized communication solution tailored to elevate your business experience.... [Read more](https://www.softwareadvice.com/call-center/talkchief-profile/)

### Best rated features:

Softphone

5.0

Call Conferencing

5.0

Employee Activity Monitoring

5.0

Multi-Channel Management

5.0

[See all features](https://www.softwareadvice.com/call-center/talkchief-profile/#key-features)

### Essential

$8.00/month

All what your startup need to start making calls

### Growth

$13.00/month

A flexible voice solution that fits modern business needs

### Professional

$17.00

Advanced solution to boost productivity and performance

[See full pricing details](https://www.softwareadvice.com/call-center/talkchief-profile/#pricing-and-plans)

### Product: Kavkom

[Kavkom](https://www.softwareadvice.com/voip/predictive-dialer-pbx-profile/)

4.67

[(70)](https://www.softwareadvice.com/voip/predictive-dialer-pbx-profile/)

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

Kavkom Predictive Dialer o helps businesses automatically dial a list of telephone numbers and route calls to agents in real-time. The application allows telemarketers to manage leads, create and organize contact sheets and set up dialing rates for different telephone numbers. Kavkom Predictive Dialer enables professionals to make manual calls and detect answering machines, faxes and false numbers. It provides a host of features such as an activity dashboard, user management, call recording, analytics, reporting, and more. Additionally, managers can use the application to run campaigns, view the availability of agents and track their performance. Kavkom Predictive Dialer comes with an application programming interface (API), which facilitates integration with various third-party applications such as Salesforce, Dropbox, Click2Call and more. Pricing is available on a monthly subscription and support is extended via phone, email, FAQs and other online measures.... [Read more](https://www.softwareadvice.com/voip/predictive-dialer-pbx-profile/)

### Best rated features:

Dashboard

5.0

Email Marketing

5.0

Call Reporting

5.0

Document Storage

5.0

### Worst rated features:

API

3.4

Activity Dashboard

3.8

Reporting/Analytics

4.0

[See all features](https://www.softwareadvice.com/voip/predictive-dialer-pbx-profile/#key-features)

### Basic

€10.00/month

[See full pricing details](https://www.softwareadvice.com/voip/predictive-dialer-pbx-profile/#pricing-and-plans)

### Product: VoIPstudio

[VoIPstudio](https://www.softwareadvice.com/contact-center/voipstudio-profile/)

4.73

[(55)](https://www.softwareadvice.com/contact-center/voipstudio-profile/)

### Pricing availability

Free trial: Available

Free version: Not available

Software Advice Summary

VoIPstudio is a cloud-based call center management solution designed for businesses of all sizes. It offers features that include automatic call distribution (ACD), interactive voice response (IVR), call logs, speech to text and remote offices. The solution suits the needs of organizations in financial services, media, retail and tourism. The solution’s speech-to-text feature sends executives automated email transcript of their voicemail messages. It further helps managers read through their voicemails on email on the go and while attending meetings. Further, its ACD Queues feature automates call distribution among team members to minimize wait time. The pricing is on a monthly subscription basis that suits individual users as well as large enterprises. The platform can be integrated with third-party software such as Avaya One X, Microsoft Dynamics CRM, Cisco, Oracle Sales Cloud and Salesforce. Learn about our review policy: voipstudio.com/review-transparency-policy/... [Read more](https://www.softwareadvice.com/contact-center/voipstudio-profile/)

### Best rated features:

Real-Time Analytics

5.0

Communication Management

5.0

Fax Management

5.0

Real-Time Reporting

5.0

### Worst rated features:

Online Voice Transmission

1.0

Call Logging

3.8

API

4.0

[See all features](https://www.softwareadvice.com/contact-center/voipstudio-profile/#key-features)

### VoIPstudio

$6.00/month

Start a free 30-day trial today, no credit card required.

[See full pricing details](https://www.softwareadvice.com/contact-center/voipstudio-profile/#pricing-and-plans)

### Product: msg91

[msg91](https://www.softwareadvice.com/sms-marketing/msg91-profile/)

4.74

[(42)](https://www.softwareadvice.com/sms-marketing/msg91-profile/reviews/)

### Pricing availability

Free trial: Available

Free version: Available

Software Advice Summary

MSG91 is a cloud communications platform that offers a suite of channel APIs for SMS, email, WhatsApp, voice, and more. With serverless tools and fully programmable solutions like Hello, Campaign, Segmento, and SendOTP, MSG91 enhances client communications, boosting customer engagement, and improving marketing campaigns. MSG91 supports brand visibility with billions of API calls, SMS, OTP, and email sent each month. It enhances customer engagement processes through the integration of communication features. It also includes transactional/promotional services, OTP verification, bulk SMS, event automation, WhatsApp messaging, email integration, e-commerce updates, voice calls, and customer support.... [Read more](https://www.softwareadvice.com/sms-marketing/msg91-profile/)

### Best rated features:

Reporting/Analytics

5.0

Message Personalization

3.0

Scheduled Messaging

3.0

Mass Texting

3.0

### Worst rated features:

Contact Management

2.0

Mass Texting

3.0

Scheduled Messaging

3.0

Message Personalization

3.0

[See all features](https://www.softwareadvice.com/sms-marketing/msg91-profile/#key-features)

### Transactional SMS

$65.00one time

The pricing is set at $0.013 per SMS. In this plan, it starts from $115 for 5000 SMS and keeps on increasing with the increasing number of SMS. 5000 SMS: $65 20,000 SMS: $260 50,000 SMS: $1650 100,000 SMS: $1300 300,000 SMS: $3900 500,000 SMS: $6500 Over 500,000 SMS: Contact the team for information.... [Read more](https://www.softwareadvice.com/sms-marketing/msg91-profile/#pricing-and-plans)

[See full pricing details](https://www.softwareadvice.com/sms-marketing/msg91-profile/#pricing-and-plans)

1

[2](https://www.softwareadvice.com/cloud-communication/?page=2)[3](https://www.softwareadvice.com/cloud-communication/?page=3)[4](https://www.softwareadvice.com/cloud-communication/?page=4)[5](https://www.softwareadvice.com/cloud-communication/?page=5)

...

[8](https://www.softwareadvice.com/cloud-communication/?page=8)

## Popular Comparisons

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Google Workspace vs Zoom Workplace

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LiveAgent vs Ringover

](https://www.softwareadvice.com/crm/liveagent-profile/vs/ringover/)[

Wildix vs GoTo Connect

](https://www.softwareadvice.com/compare/2766-GoTo-Connect/vs/208756-wildix/)[

Telnyx Suite vs Twilio

](https://www.softwareadvice.com/voip/telnyx-profile/vs/twilio/)[

Ooma Office vs 3CX

](https://www.softwareadvice.com/voip/3cx-phone-system-profile/vs/ooma-office/)[

JustCall vs Kixie PowerCall

](https://www.softwareadvice.com/call-center/justcall-profile/vs/kixie-powercall/)[

Zoom Phone vs CloudTalk

](https://www.softwareadvice.com/voip/cloudtalk-profile/vs/zoom-phone/)

## Your Guide to Top Cloud Communication Platform Software, March 2023

Software Advice uses reviews from real software users to highlight the top-rated Cloud Communication Platform products in North America.

[Learn how products are chosen](https://www.softwareadvice.com/legal-page/frontrunners-methodology/)

#### Explore FrontRunners

-   [Kixie PowerCall](https://www.softwareadvice.com/call-center/kixie-powercall-profile/)
-   [Kimoby](https://www.softwareadvice.com/conversational-marketing/kimoby-profile/)
-   [ULTATEL Cloud Business Phone System](https://www.softwareadvice.com/screen-sharing/clarity-business-phone-system-profile/)
-   [Acefone](https://www.softwareadvice.com/cloud-communication/acefone-profile/)
-   [Ringover](https://www.softwareadvice.com/voip/ringover-profile/)
-   [iVision Mobile](https://www.softwareadvice.com/mobile-marketing/ivision-mobile-profile/)
-   [JivoChat](https://www.softwareadvice.com/crm/jivochat-profile/)
-   [Zoho Cliq](https://www.softwareadvice.com/employee-monitoring/zoho-cliq-profile/)
-   [3CX](https://www.softwareadvice.com/voip/3cx-phone-system-profile/)
-   [Twilio](https://www.softwareadvice.com/voip/twilio-profile/)
-   [Zenvia](https://www.softwareadvice.com/marketing/zenvia-profile/)
-   [GoTo Connect](https://www.softwareadvice.com/voip/goto-connect-profile/)
-   [Bitrix24](https://www.softwareadvice.com/nonprofit/bitrix24-profile/)
-   [Webex Suite](https://www.softwareadvice.com/voip/webex-profile/)
-   [OpenPhone](https://www.softwareadvice.com/voip/openphone-profile/)
-   [CloudTalk](https://www.softwareadvice.com/voip/cloudtalk-profile/)

“Usability” includes user ratings for Functionality and Ease of Use.

“Customer Satisfaction” includes user ratings for Customer Support, Likelihood to Recommend and Value for Money.

Reviews analysis period: The reviews analysis period spans two years and ends the 15th of the month prior to publication.

### Related Cloud Communication Platform Software

-   [Cloud PBX Software](https://www.softwareadvice.com/category/4757-cloud-pbx/)
-   [Softphone Software](https://www.softwareadvice.com/voip/best-softphones-comparison/)
-   [Team Communication Software](https://www.softwareadvice.com/team-communication/)
-   [Telephony Software](https://www.softwareadvice.com/call-center/computer-telephony-integration-comparison/)
-   [Unified Communications Software](https://www.softwareadvice.com/voip/ucaas-comparison/)
-   [Web Conferencing Software](https://www.softwareadvice.com/voip/conference-calling-comparison/)