--- title: "Best Cloud Communication Platform Software - 2026 Reviews & Pricing" description: "Find the best Cloud Communication Platform for your organization. Compare top Cloud Communication Platform systems with customer reviews, pricing, and free demos." source_url: "https://www.softwareadvice.com/cloud-communication/" page_type: "category" language: "en" --- [Home](https://www.softwareadvice.com/) / Cloud Communication Platform Software Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. # Best Cloud Communication Platform Software of 2026 Updated October 14, 2026 On this page 1. FrontRunners 2. Popular Comparisons 3. Related Software Filter products 240 results ### Compare Products Showing 1 - 25 of 240 products #### Company Size - Self-Employed - 2-10 - 11-50 - 51-200 - 201-500 - 501-1000 - 1000+ #### Pricing Options - $$$$$ - $$$$$ - $$$$$ - $$$$$ - $$$$$ ### Compare Products Sort by **Sponsored**: Sorts listings by software vendors running active bidding campaigns, from the highest to lowest bid. Vendors who have paid for placement have a ‘Visit Website’ button, whereas unpaid vendors have a ‘Learn More’ button. **Reviews**: Sorts listings by the number of user reviews we have published, greatest to least. **Average Rating**: Sorts listings by overall star rating based on user reviews, highest to lowest. **Alphabetically (A-Z)**: Sorts listings by product name from A to Z. ### Product: Wildix 4.69 [(209)](https://www.softwareadvice.com/voip/wildix-profile/reviews/) Best for:Call Routing ### Pricing availability Starting price: Price not available Free trial: Not available Free demo: Not available Free version: Not available Software Advice Summary Wildix is a sales-oriented unified communications platform for businesses needing to serve customers faster across multiple channels, do more with fewer resources, and empower mobile-first teams while maintaining security and efficiency. Sold through channel partners to over one million users globally, it unifies internal and external communications, bringing voice, video, messaging, screen sharing, collaboration and AI into one secure solution, accessible from desktop and mobile apps. The solution supports AI-powered insights, agentic automation and advanced analytics that help automate admin tasks, route inquiries intelligently and deliver smarter service. Wildix also offers optional hardware, SIP and a contact center solution with intelligent call distribution, omnichannel support (voice, chat, email, video), supervisor wallboards, real-time monitoring and historical reporting. With open APIs and 200+ integrations, Wildix connects seamlessly with CRMs, ERPs and other business tools.... [Read more](https://www.softwareadvice.com/voip/wildix-profile/) ### What users love - Intuitive interface and usability - Responsive and reliable assistance - Robust integration capabilities offered ### To take in mind - Higher costs and pricing concerns ### Best rated features: SMS Messaging 5.0 Multi-Channel Communication 5.0 Computer Telephony Integration 4.8 Call Routing 4.8 [See all features](https://www.softwareadvice.com/voip/wildix-profile/#key-features) --- ### Product: 3CX 4.39 [(468)](https://www.softwareadvice.com/voip/3cx-phone-system-profile/reviews/) Best for:Small businesses ### Pricing availability Starting price: $350.00/year Free trial: Available Free demo: Available Free version: Available Software Advice Summary 3CX is a business communication platform that helps businesses streamline calling, video, and live chat. The platform has evolved from a PBX system into a full-featured communications solution that allows businesses to manage their voice, video and messaging needs. The platform offers flexible on-premises and cloud deployment options. It provides a secure private solution with no data uploads to third parties. In addition to calling and video features, 3CX includes advanced contact center capabilities, including call queue strategies, detailed call reporting, recording, wallboards and switchboards.... [Read more](https://www.softwareadvice.com/voip/3cx-phone-system-profile/) ### What users love - Cost-effective communication solution - Flexible call handling features - User-friendly and intuitive interface ### To take in mind - Limited and inconsistent support experience - Connection reliability and call quality ### Best rated features: Task Management 5.0 SMS Messaging 5.0 Multi-User Collaboration 5.0 Real-Time Monitoring 5.0 ### Worst rated features: Callback Scheduling 1.0 [See all features](https://www.softwareadvice.com/voip/3cx-phone-system-profile/#key-features) ### 3CX SMB Custom Pricing available upon request Up to 10 Users. ### 3CX PRO $350.00/year For 11-25 Users. ### 3CX ENT $425.00/year For 11-25 Users. [See full pricing details](https://www.softwareadvice.com/voip/3cx-phone-system-profile/#pricing-and-plans) --- ### Product: Twilio 4.37 [(514)](https://www.softwareadvice.com/voip/twilio-profile/reviews/) Best for:Features ### Pricing availability Starting price: $0.01 Free trial: Available Free demo: Not available Free version: Available Software Advice Summary Twilio is a cloud communications platform that enables businesses to build, scale and operate their own customized communication solutions. The platform is designed to be customizable and easy to use, which means that businesses can tailor it to their specific needs. Whether it's adding new communication channels, creating custom workflows or integrating with third-party tools, Twilio makes it easy for businesses to create a communication solution that works for them. Additionally, the platform offers a serverless environment and visual builder, making it easy for businesses to build, deploy and run applications.... [Read more](https://www.softwareadvice.com/voip/twilio-profile/) ### What users love - Versatile and reliable SMS delivery - Flexible integration with diverse systems - Unified multi-channel communication hub ### To take in mind - Slow and unresponsive customer assistance - Expensive and confusing pricing structure - Cumbersome account and verification processes ### Best rated features: Voicemail Transcription 5.0 Mobile Keywords 5.0 Event Triggered Actions 5.0 ROI Tracking 5.0 ### Worst rated features: Compliance Management 1.0 Mobile Coupons 1.0 Collaboration Tools 1.5 [See all features](https://www.softwareadvice.com/voip/twilio-profile/#key-features) ### SMS $0.01 Send or receive a message. ### Twilio SendGrid Marketing Campaigns $15.00/month Free for 6,000 emails/month. ### WhatsApp Business API $0.01 Pricing varies by use case. [See full pricing details](https://www.softwareadvice.com/voip/twilio-profile/#pricing-and-plans) --- ### Product: Elixir Cloud 4.25 [(4)](https://www.softwareadvice.com/product/407886-Tango/) ### Pricing availability Starting price: Price not available Free trial: Not available Free demo: Not available Free version: Not available Software Advice Summary Elixir Cloud: Revolutionize Your Customer Communications Elixir Cloud is a cutting-edge customer communication management (CCM) platform that empowers organizations to create, manage, and deliver personalized, data-driven communications across channels. With nearly 40 years of industry experience, Elixir has developed a true cloud-native solution that offers unmatched performance, scalability, and flexibility. Key Features: 1. Intuitive interface and powerful collaboration tools 2. Seamless integration with existing systems 3. Data-driven personalization capabilities 4. Tailored solutions for key verticals 5. Continuous innovation and commitment to staying at the forefront of CCM technology Benefits: - Streamline workflows and increase efficiency - Easily scale CCM efforts to adapt to changing business needs - Create targeted, relevant communications that drive engagement - Ensure compliance with industry regulations and maintain brand consistency - Consolidate CCM efforts onto a single platform to reduce costs - Accelerate time to market for new products and services Transform your customer communications and drive business growth with Elixir Cloud. Experience the power of a CCM platform that combines deep industry experience with cutting-edge technology to deliver exceptional results. Don't just manage your customer communications - revolutionize them with Elixir Cloud. Schedule a demo today to see how our platform can transform your CCM strategy and take your customer engagement to the next level.... [Read more](https://www.softwareadvice.com/product/407886-Tango/) --- ### Product: Avochato 4.68 [(135)](https://www.softwareadvice.com/mobile-marketing/avochato-profile/reviews/) Best for:Ease of use ### Pricing availability Starting price: $1.00/month Free trial: Available Free demo: Not available Free version: Not available Software Advice Summary Avochato is a messaging and reputation management solution designed for companies of all sizes. It offers customer review management, response management, review monitoring and reporting functionalities within a suite. The product caters to a variety of industries, including insurance, home care, real estate, auto dealerships, logistics, delivery services and e-commerce. Avochato features review management, which allows users to create campaigns for review acquisition. Users can solicit reviews from customers using links to their reviews accounts, such as Yelp! And Google Reviews. Users can also request feedback on their products and services via text messages. Avochato also provides the real-time net promoter score (NPS) based on customer reviews and ratings. Avochato is available both in cloud-based and on-premise deployment options, and it also offers a mobile app for iPhones and Android devices. The product also integrates with different business systems, such as Slack for project management, Desk.com for help desk ticketing, Salesforce CRM and Office 365.... [Read more](https://www.softwareadvice.com/mobile-marketing/avochato-profile/) ### Best rated features: Macros/Templated Responses 5.0 Search/Filter 5.0 Alerts/Escalation 5.0 Mobile App 5.0 ### Worst rated features: Reporting & Statistics 3.0 Interaction Tracking 4.0 SMS Messaging 4.0 [See all features](https://www.softwareadvice.com/mobile-marketing/avochato-profile/#key-features) ### Pay As You Go $1.00/month No monthly platform fee, higher messaging/call rates. Includes 1 inbox/phone number and 5 seats ### Standard $210.00/month Monthly platform fee, lower messaging/call rates. Includes 5 inboxes/phone lines, and 5 users. ### Custom Custom Pricing available upon request Custom rates for more than 10 users, volume SMS discounting, faster message delivery rates, higher API throughout, and professional services.... [Read more](https://www.softwareadvice.com/mobile-marketing/avochato-profile/#pricing-and-plans) [See full pricing details](https://www.softwareadvice.com/mobile-marketing/avochato-profile/#pricing-and-plans) --- ### Product: Ultatel Cloud Business Phone System 4.66 [(41)](https://www.softwareadvice.com/screen-sharing/clarity-business-phone-system-profile/reviews/) ### Pricing availability Starting price: $18.00/month Free trial: Available Free demo: Not available Free version: Not available Software Advice Summary ULTATEL enables people to work together and get the information they need to do their best work, anywhere they are. Our cloud platform brings together phone, video, messaging, texts and business apps, allowing people to connect, meet, and exchange information on any device. We are passionate about using our technology and experience to help businesses address the challenges that matter to them, with an enterprise-grade platform that delivers exceptional service and 99.999% uptime.... [Read more](https://www.softwareadvice.com/screen-sharing/clarity-business-phone-system-profile/) ### Best rated features: Call Transcription 5.0 Activity Dashboard 5.0 Call Conferencing 5.0 Two-Way Audio & Video 5.0 ### Worst rated features: Collaboration Tools 3.0 Communication Management 3.0 Online Voice Transmission 3.4 [See all features](https://www.softwareadvice.com/screen-sharing/clarity-business-phone-system-profile/#key-features) ### Essential $18.00/month Ideal for: Teams & businesses needing reliable, high-quality calling with core AI insights like voicemail transcription and basic call analysis to enhance communication efficiency. Focus on: Crystal-clear voice, essential messaging, and foundational AI to understand your conversations better.... [Read more](https://www.softwareadvice.com/screen-sharing/clarity-business-phone-system-profile/#pricing-and-plans) ### Premium $24.00/month Ideal for: Businesses seeking robust collaboration tools, deeper call intelligence through a broader AI suite, and enhanced productivity features for everyday operations. Focus on: Advanced call management, integrated AI for sentiment & topic analysis, and seamless team collaboration across devices.... [Read more](https://www.softwareadvice.com/screen-sharing/clarity-business-phone-system-profile/#pricing-and-plans) ### Ultimate $34.00/month Ideal for: Organizations requiring the most advanced AI capabilities for comprehensive conversational intelligence, enterprise-grade control, premium integrations, and top-tier support. Focus on: Maximizing operational efficiency with a full suite of AI tools, real-time analytics, extensive customization, and strategic communication insights.... [Read more](https://www.softwareadvice.com/screen-sharing/clarity-business-phone-system-profile/#pricing-and-plans) [See full pricing details](https://www.softwareadvice.com/screen-sharing/clarity-business-phone-system-profile/#pricing-and-plans) --- ### Product: Qiscus 4.43 [(7)](https://www.softwareadvice.com/crm/qiscus-profile/reviews/) ### Pricing availability Starting price: Price not available Free trial: Not available Free demo: Not available Free version: Not available Software Advice Summary Qiscus is a customer communications management solution designed to help businesses manage customer data, leads, omnichannel CRM and customer engagement operations. ### Best rated features: Contact Management 5.0 Customer Database 5.0 Chat/Messaging 5.0 Live Chat 5.0 [See all features](https://www.softwareadvice.com/crm/qiscus-profile/#key-features) --- ### Product: Ringover 4.71 [(892)](https://www.softwareadvice.com/voip/ringover-profile/reviews/) Best for:Small businesses ### Pricing availability Starting price: $29.00/month Free trial: Available Free demo: Not available Free version: Not available Software Advice Summary Ringover is the no.1 business phone system that gives you unlimited calls to 110 countries, video conferencing, SMS and group messaging, call recording, call whispering and more features focused on improving your teams productivity. No expertise needed. Integrate Ringover with major CRMs (Salesforce, HubSpot, Pipedrive etc.) or with your helpdesk tools in just a few clicks. With Ringover, your professional communications are possible anywhere in the world - all it takes is an internet connection. Greatly scaling up in growth and adopted by over 10,000 users, Ringover is on track to become THE leader in European Cloud telephony, primed for rapid international development in the markets for Spain and the United Kingdom.... [Read more](https://www.softwareadvice.com/voip/ringover-profile/) ### What users love - Comprehensive call tracking features - Intuitive and user-friendly interface - Responsive and helpful support team ### To take in mind - Inconsistent audio and device issues - Occasional lag and slow response - Frequent connectivity interruptions ### Best rated features: Call Scheduling 5.0 Contact Database 5.0 CRM 5.0 Electronic Signature 5.0 ### Worst rated features: Monitoring 2.8 Call Tagging 3.0 [See all features](https://www.softwareadvice.com/voip/ringover-profile/#key-features) ### Smart $29.00/month This plan provides all-in-one calls, video & chat. ### Power $54.00/month This plan offers analytics, productivity and integrations. ### Advanced $64.00/month [See full pricing details](https://www.softwareadvice.com/voip/ringover-profile/#pricing-and-plans) --- ### Product: TextP2P [TextP2P](https://www.softwareadvice.com/sms-survey/textp2p-profile/) 4.95 [(130)](https://www.softwareadvice.com/sms-survey/textp2p-profile/reviews/) Best for:Value for money ### Pricing availability Starting price: $21.00/month Free trial: Available Free demo: Not available Free version: Not available Software Advice Summary Turn more leads into customers with TextP2P, an all-in-one platform for customer communication, CRM, and marketing automation. Bring SMS and MMS texting, email marketing, ringless voicemail, contact management, and sales pipelines together in one easy-to-use platform. Capture leads, organize contacts, manage deals, and automatically follow up with prospects using customizable workflows, drip campaigns, reminders, and automated responses. Build landing pages and websites, funnels, collect leads through forms, schedule appointments, and connect your favorite tools using Zapier and APIs. Whether you're a small business, service provider, sales team, or growing organization, TextP2P helps you save time, nurture relationships, and keep opportunities moving without juggling multiple disconnected tools. Get powerful messaging, CRM, and automation features at a price that works for your business. Start your free 14-day trial and discover how easy it is to turn more conversations into customers.... [Read more](https://www.softwareadvice.com/sms-survey/textp2p-profile/) ### Best rated features: Availability Management 5.0 Recurring Appointments 5.0 Autoresponders 5.0 Multi-Channel Marketing 5.0 [See all features](https://www.softwareadvice.com/sms-survey/textp2p-profile/#key-features) ### Starter $21.00/month Upto 500 credits/month. ### Pro $42.00/month Upto 1000 credits/month. ### Business $84.00/month Upto 2000 credits/month. [See full pricing details](https://www.softwareadvice.com/sms-survey/textp2p-profile/#pricing-and-plans) --- ### Product: Google Workspace [Google Workspace](https://www.softwareadvice.com/marketing/google-workspace-profile/) 4.70 [(17742)](https://www.softwareadvice.com/marketing/google-workspace-profile/reviews/) Best for:Mid-size businesses ### Pricing availability Starting price: $7.00/month Free trial: Available Free demo: Not available Free version: Not available Software Advice Summary Google Workspace (formerly G Suite) is a cloud-based suite of collaboration and document management tools designed to help businesses manage video meetings, presentations, multi-person video calls and live streaming. Key features include access control, real-time chat, presentation streaming, two-way audio and video, private chat, calendar management, real-time editing, mobile access and content management. Teams using Google Workspace can set up meetings and share links with staff members, clients or customers to facilitate communication. Participants can join meetings directly from a Google Calendar event or an email invite that includes all details about the event. Additionally, it offers a dial-in functionality, which enables employees to join meetings without an internet connection. Google Workspace facilitates voice and video conferencing through Google Meet, with support for up to 250 participants. Pricing is available on monthly subscriptions and support is extended via documentation, FAQs, forum and other online measures.... [Read more](https://www.softwareadvice.com/marketing/google-workspace-profile/) ### What users love - Real-time teamwork and integration - Professional and flexible email - Intuitive and accessible design ### To take in mind - Rising costs and inflexible plans - Limited and slow support access - Complex admin and permissions setup ### Best rated features: Video Layouts/Views 5.0 Unified Communications 5.0 Password Management 5.0 AI Design & Content Suggestions 5.0 ### Worst rated features: Video Call Recording 2.0 Audio/Video Recording 3.0 Text Editing 3.7 Audit Management 4.0 [See all features](https://www.softwareadvice.com/marketing/google-workspace-profile/#key-features) ### Starter $7.00/month Up to 100 participants ### Standard $14.00/month Up to 150 participants ### Plus $22.00/month Up to 500 participants [See full pricing details](https://www.softwareadvice.com/marketing/google-workspace-profile/#pricing-and-plans) --- ### Product: Sobot Nexus [Sobot Nexus](https://www.softwareadvice.com/product/524506-Sobot/) 4.92 [(118)](https://www.softwareadvice.com/product/524506-Sobot/reviews/) Best for:Customer support ### Pricing availability Starting price: $20.00/month Free trial: Available Free demo: Not available Free version: Not available Software Advice Summary Sobot Nexus is an all-in-one customer service platform that helps businesses connect with customers across 10+ channels and build a unified customer context. Whether it's live chat with human agents, ticketing, call center, or WhatsApp API, Nexus brings communication and service data from every touchpoint together—so teams can collaborate more efficiently and customers enjoy a smoother experience. Built for an AI-first future, Nexus also empowers autonomous AI Agents to resolve issues before your team steps in—shortening response times, reducing service costs, and freeing human agents to focus on more complex, high-value customer needs.... [Read more](https://www.softwareadvice.com/product/524506-Sobot/) ### Best rated features: Contact Management 5.0 Screen Sharing 5.0 Geotargeting 5.0 Canned Responses 5.0 [See all features](https://www.softwareadvice.com/product/524506-Sobot/#key-features) ### Custom $20.00/month Custom pricing based on modules (Live Chat, Ticketing, WhatsApp API, Call Center), seats, deployment (SaaS/on-premise), and usage. Contact sales for a quote tailored to your business needs.... [Read more](https://www.softwareadvice.com/product/524506-Sobot/#pricing-and-plans) [See full pricing details](https://www.softwareadvice.com/product/524506-Sobot/#pricing-and-plans) --- ### Product: LiveAgent [LiveAgent](https://www.softwareadvice.com/crm/liveagent-profile/) 4.67 [(1789)](https://www.softwareadvice.com/crm/liveagent-profile/reviews/) Best for:Live Chat ### Pricing availability Starting price: $15.00/month Free trial: Available Free demo: Not available Free version: Not available Software Advice Summary LiveAgent is an all-in-one customer service platform serving startups, small businesses, and enterprises across e-commerce, SaaS, and other industries. The software is cloud-based, so teams can access it from any browser without installing anything locally. Core features include a universal inbox that consolidates emails, live chat, phone calls, and social media messages into one place, a built-in call center, ticket management, and automation rules that route and prioritize incoming requests. Teams can also create a self-service knowledge base so customers can find answers on their own. LiveAgent helps businesses track response times and agent performance through detailed reports, making it easier to spot gaps and manage workloads. Support for users is available via email, phone, live chat, and an online knowledge base. Small and mid-sized businesses in particular can benefit from the platform's multi-channel setup, which keeps all customer conversations organized without requiring separate tools for each channel.... [Read more](https://www.softwareadvice.com/crm/liveagent-profile/) ### What users love - Unified and efficient support - Real-time chat and integration - Intuitive and user-friendly design ### To take in mind - Cumbersome email handling experience - Outdated and cluttered interface design - Limited mobile functionality and usability ### Best rated features: Email Templates 5.0 Data Security 5.0 Real-Time Monitoring 5.0 Single Sign On 4.9 ### Worst rated features: Conversation Intelligence 2.5 Predictive Analytics 3.3 Language Detection 3.8 Mobile App 3.8 [See all features](https://www.softwareadvice.com/crm/liveagent-profile/#key-features) ### Small $15.00/month $15 agent/month (billed annually) — $19 agent/month (billed monthly) ### Medium $29.00/month $29 agent/month (billed annually) — $35 agent/month (billed monthly) ### Large $49.00/month $49 agent/month (billed annually) — $59 agent/month (billed monthly) [See full pricing details](https://www.softwareadvice.com/crm/liveagent-profile/#pricing-and-plans) --- ### Product: Telnyx Suite [Telnyx Suite](https://www.softwareadvice.com/voip/telnyx-profile/) 4.74 [(196)](https://www.softwareadvice.com/voip/telnyx-profile/reviews/) Best for:Features ### Pricing availability Starting price: $1.00/month Free trial: Available Free demo: Not available Free version: Not available Software Advice Summary Telnyx Suite is a comprehensive cloud communication platform that provides communication capabilities via voice, SMS, fax, and IP services. Telnyx provides global high-speed connections for low latency, high uptime service. The Telnyx Suite includes SIP trunking, messaging API, voice API, lookup API, programmable fax API, and wireless services.... [Read more](https://www.softwareadvice.com/voip/telnyx-profile/) ### Best rated features: Reminders 5.0 Collaboration Tools 5.0 VoIP 5.0 Fax Management 5.0 [See all features](https://www.softwareadvice.com/voip/telnyx-profile/#key-features) ### Basic $1.00/month [See full pricing details](https://www.softwareadvice.com/voip/telnyx-profile/#pricing-and-plans) --- ### Product: Squaretalk [Squaretalk](https://www.softwareadvice.com/call-center/innitel-predictive-dialer-profile/) 4.81 [(133)](https://www.softwareadvice.com/call-center/innitel-predictive-dialer-profile/reviews/) Best for:On the rise ### Pricing availability Starting price: $25.00/month Free trial: Not available Free demo: Not available Free version: Not available Software Advice Summary Squaretalk is a cost-effective, scalable, and simple-to-use cloud communications platform that gives your sales and support teams the tools to boost efficiency and productivity. You can work effectively from any location and reach customers on their preferred channels - voice, WhatsApp Business messaging, SMS, and email. The Power Dialer allows you to automate outbound campaigns, minimize time between calls, and connect with more live prospects without leaving the Squaretalk platform. You can swiftly develop and maintain a global presence with access to local, mobile, and toll-free numbers in over 150 countries and 4500 area codes. Seamlessly connect all of your favorite tools like Zoho, Salesforce, or other popular CRMs with our native integrations or custom API for computer telephony integration.... [Read more](https://www.softwareadvice.com/call-center/innitel-predictive-dialer-profile/) ### Best rated features: Callback Scheduling 5.0 Automated Responses 5.0 On-Demand Recording 5.0 Virtual Call Center 5.0 ### Worst rated features: Call List Management 3.8 Dashboard 4.0 [See all features](https://www.softwareadvice.com/call-center/innitel-predictive-dialer-profile/#key-features) --- ### Product: Runrun.it [Runrun.it](https://www.softwareadvice.com/project-management/runrun-it-profile/) 4.74 [(157)](https://www.softwareadvice.com/project-management/runrun-it-profile/reviews/) Best for:Status Tracking ### Pricing availability Starting price: $10.00/month Free trial: Available Free demo: Not available Free version: Available Software Advice Summary Designed for companies that need end-to-end operational tools, Runrun.it helps businesses control tasks, projects, and processes with its complete work management platform. In one place, businesses can gain an overview of all tasks, projects, and processes and implement standardizations for day-to-day operations. Runrun.it includes task management, kanban boards, board filters, custom templates, instant messaging, file-sharing, smart notifications, custom dashboards, and more. With Runrun.it, users can track tasks and project progress across multiple kanban boards using customizable filters. Users can also view the time spent on each task using AI-powered widgets. Tasks and projects can be standardized using custom templates, making it easier to decide the next steps. Runrun.it also allows users to centralize all communication and collaboration using instant messaging and file-sharing tools. Runrun.it is available for mobile devices via iOS and Android devices.... [Read more](https://www.softwareadvice.com/project-management/runrun-it-profile/) ### Best rated features: Kanban Board 5.0 Visualization 5.0 Activity Dashboard 5.0 Timesheet Management 5.0 ### Worst rated features: Compliance Tracking 2.0 No-Code 3.0 Customizable Dashboard 3.0 Dashboard 3.3 [See all features](https://www.softwareadvice.com/project-management/runrun-it-profile/#key-features) ### Basic $10.00/month [See full pricing details](https://www.softwareadvice.com/project-management/runrun-it-profile/#pricing-and-plans) --- ### Product: Global Call Forwarding [Global Call Forwarding](https://www.softwareadvice.com/voip/global-call-forwarding-profile/) 4.89 [(54)](https://www.softwareadvice.com/voip/global-call-forwarding-profile/reviews/) ### Pricing availability Starting price: $7.95/month Free trial: Available Free demo: Not available Free version: Not available Software Advice Summary Global Call Forwarding is a provider of toll-free, international, and local phone numbers. Buy virtual phone numbers from more than 160 countries globally. Forward incoming calls from these numbers to any location in the world. Stay connected with local and global customers, no matter where your office is located. Use cloud communication tools to make remote working and telecommuting easy and efficient. Global Call Forwarding is trusted by thousands of businesses around the world. Owned and run by United World Telecom (founded in 1996), they have years of experience in the industry.... [Read more](https://www.softwareadvice.com/voip/global-call-forwarding-profile/) ### Best rated features: CRM 5.0 Access Controls/Permissions 5.0 Contact Management 5.0 Call Tracking 5.0 ### Worst rated features: Contact Database 4.0 [See all features](https://www.softwareadvice.com/voip/global-call-forwarding-profile/#key-features) ### Basic $7.95/month [See full pricing details](https://www.softwareadvice.com/voip/global-call-forwarding-profile/#pricing-and-plans) --- ### Product: Zoom Workplace [Zoom Workplace](https://www.softwareadvice.com/product/101384-Zoom-Video-Conferencing/) 4.64 [(14690)](https://www.softwareadvice.com/product/101384-Zoom-Video-Conferencing/reviews/) Best for:Enterprise businesses ### Pricing availability Starting price: $0.00 Free trial: Not available Free demo: Not available Free version: Available Software Advice Summary Zoom Workplace is a cloud-based collaboration platform that serves small teams, mid-market organizations, and large enterprises across industries such as education, healthcare, finance, and technology. Zoom Workplace brings together video meetings, team chat, phone calls, whiteboarding, and file sharing in one place, reducing the need to switch between multiple tools. Core features include HD video conferencing, breakout rooms, meeting recording, real-time messaging, and calendar integration. Businesses can schedule and host meetings, collaborate on documents, and manage internal communications from a single dashboard. Support is available via live chat, email, phone, and an online knowledge base with guides and tutorials.... [Read more](https://www.softwareadvice.com/product/101384-Zoom-Video-Conferencing/) ### What users love - Streamlined meeting management tools - User-friendly and accessible design - Reliable video collaboration platform ### To take in mind - Limited free plan and high costs - Occasional video quality issues - Connectivity and resource demands ### Best rated features: Productivity Tools 5.0 Call Recording 5.0 Employee Directory 5.0 Moderation 5.0 [See all features](https://www.softwareadvice.com/product/101384-Zoom-Video-Conferencing/#key-features) --- ### Product: VeryConnect [VeryConnect](https://www.softwareadvice.com/crm/veryconnect-profile/) 4.87 [(39)](https://www.softwareadvice.com/crm/veryconnect-profile/reviews/) ### Pricing availability Starting price: £3,000.00/year Free trial: Not available Free demo: Not available Free version: Not available Software Advice Summary VeryConnect is a connected membership platform that unifies your CRM, events, communications, payments and website. Because everything lives in one place, you stop losing data at the handoffs between disconnected systems. That means you get a real, complete picture of member engagement, not a fragmented guess. You can see which members are thriving, which are quietly drifting, and where to act, before it becomes a retention problem.... [Read more](https://www.softwareadvice.com/crm/veryconnect-profile/) ### Best rated features: Segmentation 5.0 Member Directory 5.0 Activity/News Feed 5.0 Real-Time Chat 5.0 ### Worst rated features: Access Controls/Permissions 2.0 Internal Chat Integration 3.0 [See all features](https://www.softwareadvice.com/crm/veryconnect-profile/#key-features) --- ### Product: Dexatel [Dexatel](https://www.softwareadvice.com/sms-marketing/sendsms-profile/) 4.93 [(29)](https://www.softwareadvice.com/sms-marketing/sendsms-profile/reviews/) ### Pricing availability Starting price: Price not available Free trial: Available Free demo: Not available Free version: Not available Software Advice Summary Dexatel is an API-first, AI-powered Communications Platform as a Service (CPaaS) that enables businesses to verify users, prevent fraud, deliver OTPs, and engage customers with secure, scalable, and mission-critical communications. Enterprises worldwide rely on Dexatel’s carrier-grade APIs to streamline onboarding, drive customer engagement, and ensure enterprise-level compliance. Dexatel Verify powers multi-channel user verification and 2FA with OTP delivery over SMS, Voice, Flash Calls, WhatsApp, Viber, Telegram, RCS, and Email. Backed by AI-driven routing, smart channel fallback, and real-time number validation, Verify helps companies cut OTP costs, prevent abuse, reduce failed attempts, and maximize delivery rates. Ideal for fintech, neobanks, marketplaces, social platforms, gaming, and SaaS providers, it enables faster onboarding and secure logins at scale. Dexatel Engage delivers omnichannel campaigns and customer communications through alerts, promotions, transactional messages, and conversational flows. Businesses can engage audiences via SMS, WhatsApp, Viber, RCS, and Email from a unified campaign dashboard or API. With advanced segmentation, personalization, templates, automation, consent management, and analytics, Engage drives higher conversion rates, optimized open rates, and measurable ROI while ensuring compliance with GDPR and ISO/IEC 27001. Dexatel Lookup provides real-time number intelligence and fraud prevention, validating numbers before OTP delivery, detecting risky routes, and enabling smart channel selection. This helps reduce messaging costs, improve deliverability, and ensure data accuracy during onboarding or marketing campaigns. Dexatel Link offers enterprise-grade messaging and voice APIs with reliable routing, compliance, and integrations for large-scale traffic. Use cases include product notifications, two-way messaging, and time-sensitive voice alerts with carrier-level reliability. Trusted by fintechs, banks, eCommerce, iGaming, marketplaces, SaaS platforms, and digital apps, Dexatel ensures omnichannel communication that is secure, cost-effective, and consistent.... [Read more](https://www.softwareadvice.com/sms-marketing/sendsms-profile/) ### SMS Custom Pricing available upon request Power mission-critical communications with Dexatel’s SMS Business Messaging—the most reliable and universal channel for enterprises. With global coverage, carrier-grade infrastructure, and intelligent routing, Dexatel guarantees fast, secure delivery of OTPs, alerts, and time-sensitive updates. Designed for compliance and scale, our SMS solution ensures enterprises can engage customers anywhere, anytime, with unmatched reliability and performance. Unlike WhatsApp or Viber, SMS works on any mobile device without internet access, making it the most universal and dependable channel for urgent communication.... [Read more](https://www.softwareadvice.com/sms-marketing/sendsms-profile/#pricing-and-plans) ### WhatsApp Custom Pricing available upon request Deliver enterprise-grade communications through WhatsApp with Dexatel’s advanced platform. Built for global businesses, our WhatsApp Messaging solution ensures secure, scalable, and compliant interactions across Europe, Latin America, India, and Africa. With intelligent routing, automation, and real-time analytics, Dexatel maximizes delivery performance and ROI, making customer engagement on the world’s top messaging app more efficient than ever.... [Read more](https://www.softwareadvice.com/sms-marketing/sendsms-profile/#pricing-and-plans) ### Viber Custom Pricing available upon request Reach and engage customers cost-effectively with Dexatel’s Viber Business Messaging solution. Trusted by enterprises across Eastern Europe, the Middle East, and Asia, Dexatel enables scalable delivery of notifications, promotions, and rich media content. With intelligent routing, high deliverability, and multi-channel flexibility, our Viber service gives businesses a powerful alternative to traditional SMS—at a fraction of the cost.... [Read more](https://www.softwareadvice.com/sms-marketing/sendsms-profile/#pricing-and-plans) [See full pricing details](https://www.softwareadvice.com/sms-marketing/sendsms-profile/#pricing-and-plans) --- ### Product: LabsMobile [LabsMobile](https://www.softwareadvice.com/product/527802-LabsMobile/) 4.77 [(56)](https://www.softwareadvice.com/product/527802-LabsMobile/reviews/) ### Pricing availability Starting price: Price not available Free trial: Available Free demo: Not available Free version: Available Software Advice Summary LabsMobile is an SMS communication application that allows users to send SMS messages or campaigns and manage any SMS service on the LabsMobile platform. The web application is designed for businesses and organizations across various industries that need a solution for their SMS communication needs. The LabsMobile web application is compatible with any device. It only requires a browser and internet connectivity, with no software installation needed. It prioritizes security and compliance, adhering to cybersecurity standards and data protection regulations. It also has 2-factor authentication to access accounts. Users can purchase SMS credits flexibly, starting from as low as 10 credits. They can even set up automatic recharging to ensure they never run out. The LabsMobile web application provides an API and a range of plugins and modules. This allows users to integrate it with their existing software and applications. Users can automate SMS sending and monitor the results and metrics directly within the LabsMobile platform.... [Read more](https://www.softwareadvice.com/product/527802-LabsMobile/) ### Best rated features: Compliance Management 5.0 Reputation Management 5.0 Campaign Scheduling 5.0 Engagement Tracking 5.0 ### Worst rated features: Reporting/Analytics 4.0 Open Rate Tracking 4.0 Customizable Templates 4.0 [See all features](https://www.softwareadvice.com/product/527802-LabsMobile/#key-features) ### Demo Custom Pricing available upon request Demo mode where you can try all the features of our SMS platform without restrictions for 45 days. To upgrade to a Standard account, you must make your first purchase of at least $10 USD.... [Read more](https://www.softwareadvice.com/product/527802-LabsMobile/#pricing-and-plans) ### Standard Custom Pricing available upon request The price of each SMS varies depending on the destination country and the volume of the package purchased. There are no platform fees. LabsMobile only charges for messages sent. You can request a special quote for large-volume sending.... [Read more](https://www.softwareadvice.com/product/527802-LabsMobile/#pricing-and-plans) ### Premium Custom Pricing available upon request Starting at $5/day or $150/month, the account becomes a Premium account. This entitles you to special support and priority treatment: - Dedicated Account Manager with direct contact via phone, WhatsApp, etc. - Priority support requests (chat/ticketing) - Access to training sessions with our staff on SMS and our platform. - Annual consulting on the use of SMS communication. Report on improvements and optimizations to be implemented.... [Read more](https://www.softwareadvice.com/product/527802-LabsMobile/#pricing-and-plans) [See full pricing details](https://www.softwareadvice.com/product/527802-LabsMobile/#pricing-and-plans) --- ### Product: DialMyCalls [DialMyCalls](https://www.softwareadvice.com/employee-communication-tools/dialmycalls-profile/) 4.78 [(51)](https://www.softwareadvice.com/employee-communication-tools/dialmycalls-profile/reviews/) ### Pricing availability Starting price: $7.49/month Free trial: Available Free demo: Not available Free version: Available Software Advice Summary DialMyCalls is a cloud-based auto dialer solution that helps businesses of all sizes automate voice broadcasts, text messaging and email communications. The platform enables users to import contacts and send recorded messages to them. Its reporting module lets enterprises gain insights into delivered/undelivered text messages and call answered status for voice broadcasts. DialMyCalls includes a contact management system, which lets organizations add, modify or delete contacts or create groups for sending targeted messages. Its contact labels feature allows users to add multiple phone numbers/emails to a single contact and create tags such as mobile, work and secondary. Additionally, its mass notification portal offers a self-managed system, which enables members to sign-up for alerts. DialMyCalls integrates with various third-party applications such as Eventbrite, Google Calendar, HubSpot, iContact, MailChimp and Salesforce. The product is available on monthly subscriptions or usage-based pricing and support is extended via phone, documentation and other online measures.... [Read more](https://www.softwareadvice.com/employee-communication-tools/dialmycalls-profile/) ### Best rated features: Risk Alerts 5.0 Scheduling 5.0 Templates 5.0 User Management 5.0 [See all features](https://www.softwareadvice.com/employee-communication-tools/dialmycalls-profile/#key-features) ### Pay As You Go $10.00 The plan charges 7¢ per credit. ### Premium Monthly Plan $9.99/month This plan is designed for businesses who frequently change contacts ### Standard Monthly Plan $7.49/month This plan helps businesses send texts, calls, and emails to same contacts every month. [See full pricing details](https://www.softwareadvice.com/employee-communication-tools/dialmycalls-profile/#pricing-and-plans) --- ### Product: Kimoby [Kimoby](https://www.softwareadvice.com/conversational-marketing/kimoby-profile/) 4.95 [(22)](https://www.softwareadvice.com/conversational-marketing/kimoby-profile/) ### Pricing availability Starting price: $349.00/month Free trial: Not available Free demo: Not available Free version: Not available Software Advice Summary Kimoby is a leading cloud-based communication platform that offers business service departments a real-time mobile messaging and marketing communication system to streamline operations and improve communication. Kimoby’s Business Instant Messaging is the solution you need to do more with less, save time, increase revenue opportunities, and take the customer service experience to another level. Kimoby seamlessly integrates into your company’s CMS to leverage the data you already have and create tailored customer experiences. Whether you’re a dealership that wants to save time by automating appointment reminders, a bike shop wishing to promote an end-of-season sale, or a human resource department trying to contact deskless workers, Kimoby offers countless opportunities to reach the right person at the right time. Kimoby’s Business Instant Messaging is not your average texting solution. It boasts countless features, like instant marketing campaigns to send targeted offers, the option to send multimedia files, the possibility of automating repetitive tasks like appointment reminders and rescheduling, and even sending mobile payment requests so that customers can settle their invoices on-the-go. Staff love using Kimoby because it gives them all the information they need at their fingertips, which helps them get on with their work faster. And, since communication between staff and customers is all in one spot, nothing is lost, and customers are never left hanging. Kimoby gives the team the tools to answer customers quicker and provide exceptional, instant, and personalized service that people have come to expect today. Kimoby is essential for all service departments to stay competitive in today’s fast-past world. Today’s economy is mobile, direct, instant, personal, convenient, and intuitive. Does your company measure up? Upgrade today with Kimoby.... [Read more](https://www.softwareadvice.com/conversational-marketing/kimoby-profile/) ### Best rated features: 2-Way Messaging 5.0 MMS 5.0 Automated Responses 5.0 Real-Time Data 5.0 [See all features](https://www.softwareadvice.com/conversational-marketing/kimoby-profile/#key-features) --- ### Product: iotum [iotum](https://www.softwareadvice.com/video-conferencing/iotum-profile/) 5.0 [(19)](https://www.softwareadvice.com/video-conferencing/iotum-profile/) ### Pricing availability Starting price: $14.99/month Free trial: Available Free demo: Not available Free version: Available Software Advice Summary iotum’s white-label platform gives you complete customization of the video and voice experience without building it from scratch. Leverage iotum’s proprietary technology including video, automatic transcriptions, sentiment analysis and so much more – branded with your look and feel. iotum’s plug-and-play, out-of-the-box tech allows you to expand your existing product suite by offering video meetings and online collaboration completely branded as your own with minimal effort! Offer video conferencing and online meetings to your existing customers under the brand they already trust – yours. Integrate cloud technology to experience a revenue share model that has favorable margins and pricing with ongoing benefits. Experience Secure, Standards-Based State-Of-The-Art Technology -WebRTC standards-based technology with zero downloads -HIPAA compliant -No off-shore development -Hosted on AWS, DigitalOcean... [Read more](https://www.softwareadvice.com/video-conferencing/iotum-profile/) ### Best rated features: Real-time Broadcasting 5.0 Two Way Audio & Video 5.0 Video Conferencing 5.0 Live Streaming Production 5.0 ### Worst rated features: Social Media Streaming 2.0 [See all features](https://www.softwareadvice.com/video-conferencing/iotum-profile/#key-features) ### Basic Account $14.99/month [See full pricing details](https://www.softwareadvice.com/video-conferencing/iotum-profile/#pricing-and-plans) --- ### Product: VirtualPBX [VirtualPBX](https://www.softwareadvice.com/digital-workplace/virtualpbx-profile/) 4.72 [(38)](https://www.softwareadvice.com/digital-workplace/virtualpbx-profile/reviews/) ### Pricing availability Starting price: $15.00/month Free trial: Available Free demo: Not available Free version: Not available Software Advice Summary VirtualPBX gives you a complete business phone system for $15/user/month with every feature already included. No confusing plans. No feature gates. No surprises. Just smarter voice for your business, whether your team is at a desk, on the road, or working from home. Add AI FrontDesk whenever you're ready for intelligent 24/7 call handling, and grow into advanced messaging or contact center capabilities as your needs evolve. Most importantly, you're backed by knowledgeable, U.S.-based support from people who genuinely know the platform and understand small business. Because having the right technology is important—but having the right people behind it matters too.... [Read more](https://www.softwareadvice.com/digital-workplace/virtualpbx-profile/) ### Best rated features: Online Voice Transmission 5.0 Sentiment Analysis 5.0 Interaction Tracking 5.0 Softphone 5.0 [See all features](https://www.softwareadvice.com/digital-workplace/virtualpbx-profile/#key-features) ### Smarter Voice $15.00/month [See full pricing details](https://www.softwareadvice.com/digital-workplace/virtualpbx-profile/#pricing-and-plans) --- ### Product: TalkChief [TalkChief](https://www.softwareadvice.com/call-center/talkchief-profile/) 4.94 [(18)](https://www.softwareadvice.com/call-center/talkchief-profile/) ### Pricing availability Starting price: $8.00/month Free trial: Available Free demo: Not available Free version: Not available Software Advice Summary TalkChief isn't just a business phone system; it's your partner in enhancing communication for call centers, startups, enterprises, and nonprofits. Designed to simplify interactions across remote teams and with customers, TalkChief focuses on user-friendly features that prioritize your unique needs. Imagine a world where spam numbers and bots are effortlessly blocked, where each agent has their own caller ID, and where welcoming inbound calls is a personalized experience. TalkChief brings this vision to life, making communication smoother and more human. Key features such as automated notifications, call recording, interactive voice response (IVR), and skill-based routing empower you to navigate communication challenges effortlessly. Dive into detailed reports, track key performance indicators (KPIs) on intuitive dashboards, and use filters to easily find specific conversations. With TalkChief, administrators have the tools to tailor communication strategies for maximum impact. Managers can take advantage of dynamic call routing, directing calls to team members based on language, location, and other individual traits. This personalized touch ensures that your team operates at its best. TalkChief doesn't just stop at communication; it integrates seamlessly with third-party helpdesk, collaboration, and customer relationship management (CRM) systems. This interconnected approach ensures that your communication ecosystem aligns perfectly with your existing tools and processes. Available through convenient monthly or annual subscriptions, TalkChief provides robust support via FAQs, live chat, a knowledge base, and various online resources. It's more than a business phone system; it's a personalized communication solution tailored to elevate your business experience.... [Read more](https://www.softwareadvice.com/call-center/talkchief-profile/) ### Best rated features: Softphone 5.0 Call Conferencing 5.0 Employee Activity Monitoring 5.0 Multi-Channel Management 5.0 [See all features](https://www.softwareadvice.com/call-center/talkchief-profile/#key-features) ### Essential $8.00/month All what your startup need to start making calls ### Growth $13.00/month A flexible voice solution that fits modern business needs ### Professional $17.00 Advanced solution to boost productivity and performance [See full pricing details](https://www.softwareadvice.com/call-center/talkchief-profile/#pricing-and-plans) --- 1 [2](https://www.softwareadvice.com/cloud-communication/?__ai_markdown=true&page=2)[3](https://www.softwareadvice.com/cloud-communication/?__ai_markdown=true&page=3)[4](https://www.softwareadvice.com/cloud-communication/?__ai_markdown=true&page=4)[5](https://www.softwareadvice.com/cloud-communication/?__ai_markdown=true&page=5) ... [10](https://www.softwareadvice.com/cloud-communication/?__ai_markdown=true&page=10) ## Popular Comparisons [ Google Workspace vs Zoom Workplace ](https://www.softwareadvice.com/compare/101384-Zoom-Video-Conferencing/vs/344998-google-workspace/)[ LiveAgent vs Ringover ](https://www.softwareadvice.com/crm/liveagent-profile/vs/ringover/)[ Wildix vs GoTo Connect ](https://www.softwareadvice.com/compare/2766-GoTo-Connect/vs/208756-wildix/)[ JustCall vs Twilio ](https://www.softwareadvice.com/call-center/justcall-profile/vs/twilio/)[ Ooma Office vs 3CX ](https://www.softwareadvice.com/voip/3cx-phone-system-profile/vs/ooma-office/)[ Aircall vs CloudTalk ](https://www.softwareadvice.com/call-center/aircall-profile/vs/cloudtalk/) ## Your Guide to Top Cloud Communication Platform Software, March 2023 Software Advice uses reviews from real software users to highlight the top-rated Cloud Communication Platform products in North America. [Learn how products are chosen](https://www.softwareadvice.com/legal-page/frontrunners-methodology/) #### Explore FrontRunners - [Kixie PowerCall](https://www.softwareadvice.com/call-center/kixie-powercall-profile/) - [Kimoby](https://www.softwareadvice.com/conversational-marketing/kimoby-profile/) - [ULTATEL Cloud Business Phone System](https://www.softwareadvice.com/screen-sharing/clarity-business-phone-system-profile/) - [Acefone](https://www.softwareadvice.com/cloud-communication/acefone-profile/) - [Ringover](https://www.softwareadvice.com/voip/ringover-profile/) - [iVision Mobile](https://www.softwareadvice.com/mobile-marketing/ivision-mobile-profile/) - [JivoChat](https://www.softwareadvice.com/crm/jivochat-profile/) - [Zoho Cliq](https://www.softwareadvice.com/employee-monitoring/zoho-cliq-profile/) - [3CX](https://www.softwareadvice.com/voip/3cx-phone-system-profile/) - [Twilio](https://www.softwareadvice.com/voip/twilio-profile/) - [Zenvia](https://www.softwareadvice.com/marketing/zenvia-profile/) - [GoTo Connect](https://www.softwareadvice.com/voip/goto-connect-profile/) - [Bitrix24](https://www.softwareadvice.com/nonprofit/bitrix24-profile/) - [Webex Suite](https://www.softwareadvice.com/voip/webex-profile/) - [OpenPhone](https://www.softwareadvice.com/voip/openphone-profile/) - [CloudTalk](https://www.softwareadvice.com/voip/cloudtalk-profile/) “Usability” includes user ratings for Functionality and Ease of Use. “Customer Satisfaction” includes user ratings for Customer Support, Likelihood to Recommend and Value for Money. Reviews analysis period: The reviews analysis period spans two years and ends the 15th of the month prior to publication. ### Related Cloud Communication Platform Software - [Cloud PBX Software](https://www.softwareadvice.com/category/4757-cloud-pbx/) - [Softphone Software](https://www.softwareadvice.com/voip/best-softphones-comparison/) - [Team Communication Software](https://www.softwareadvice.com/team-communication/) - [Telephony Software](https://www.softwareadvice.com/call-center/computer-telephony-integration-comparison/) - [Unified Communications Software](https://www.softwareadvice.com/voip/ucaas-comparison/) - [Web Conferencing Software](https://www.softwareadvice.com/voip/conference-calling-comparison/)