Good potential as long as you have some agency that helps you adapt it to your business and that keeps it updated to the new software developments.

I would rate it as a total garbage. The worst is that we are losing money every day because of it.

Often, formal replies come from her instead of solving problems. Tech support leaves its customers alone with problems.

They don't have birthday greeting features for leads, it is only possible when they have done deals this is just a weird example. Your email bounce back no reports.

The Mobile version does not include all features that reveal problems in my travel period.

The ability to share folders and secure files were very welcomed. Also, the fact that it is free is quite helpful.

The program has a very pleasant interface that is orderly and easy to work with. Entering customer is data is both easy to enter and then subsequently to access.

The customer service you keep on banging your head but their support is like if they want they will give else you keep on reminding.

Very poor customer service, most of functions are useless. So regretted that bought this shit.

Great features as a CRM software and phone system. The reports that can be pulled are helpful to analyze the success of your sales/program.

It was easy to learn how to use, they have multiple tutorials available for helping you understand and make a better use of the tools.

Inadequate technical support. Accumulation of fraudsters who sell pictures on the Internet for the price of sites.

We love the Bitrix24 as we just adopted this tool as CRM but then we explored the more features and started using them. Thanks for Bitrix24 team for making this brilliant tool.

And that could be the case, but the problem is that when onboarding a team and asking them to use it for a few simple tasks it causes information overload for them.

It provides a great customer support. Bitix24 has dedicated support teams spread out across various countries including my country- a great way to serve customers.

I love the fact that Bitrix24 makes collaboration easy with the team. It also makes Good use of accountability tools since your co-staff are also monitoring the company's general dashboard.

Ease of use, amazing user experience and short learning curve.

Bitrix24 is very friendly user overall and the basic features are really useful that help teams collaborate and follow up on one another's role. The advanced features require further training.

Too many integration options and features in Bitrix24 can sometimes get confused.

They can not call you and you can't call them. So when you have an issue your screwed.

We got a great deal on Black Friday and they have so many integrations and so many products that you will never end discovering new features.

We used the software in a test environment for 3 months and had problems all along the way. Adoption from our team was minimal as the software was clunky to use.

High level of options, great price, good usability.

I have informed you that we want to leave you and want the money back, but even after months still no answer I call the fraud.

Since during the event management and organizing period we use our telephones instantly, the feature of connecting to the phone number is an amazing feature.

The user interface is ugly. The learning curve is steep with poor documentation.

The best telephone service for small business.

It does not often work great if you start a call on Wifi and then need to switch to cellular data, most often it will loose the call.

Telzio has been perfect for our organization. We are a seasonal business and go from an off-season usage of about 30 users to 200 or so for 3 months a year.

I been looking now for a service that had everything we needed. Now I'm excited that I found a service that has everything I needed plus much more for a great cost also.

The follow up from your customer support and sales team has been exceptional.

I have no plans to make any changes any time soon.

Easy to configure and manage at any point in time. I love it’s all done with the drag-and-drop feature.

There is a lag once I answer calls where the caller won't hear me.

The ease in which we can set up, make changes and receive customized personal help has been truly remarkable. We've worked with a number of providers and this by far has been our favorite experience.

Ease of use, great customer support, great product and great results, best price.

I think that Telzio has a super clean and functional user interface.

Wonderful customer service. Barely any issues and the issues that did arise were taken care of quickly.

This makes it so that I and others can see and respond to calls for Site #1 while we're at Site #3 or home. Once set up, it's very user friendly.

The interface to setup call flows is very simple, flexible, and immediate. Usage data presentation is attractive and fairly easy to extract for reporting purposes.

The support team behind the product is the best feature of this product.

Our medical practice has lost HUNDREDS of clients because of an issue with this app and we got about [SENSITIVE CONTENT] back.

IOS & Android APP and web browser access. The support team is very helpful and reply quickly via the live chat.

The ease of using on multiple devices, I like the ability to set up different call flows.

Telzio’s services allow for a comprehensive hotline structure that is extremely user friendly.

Telzio has allowed my company to have an easy to use but great company phone system. You can set it up so that not everyone that is on the system will receive every call.

Great quality for the price. Love the cloud interface of phone, text, and fax.

Highly recommended, Very friendly Support team willing to help.

Telzio Voip is a wonderful, feature rich, solid and affordable system. Everything works and works well.

The admin control panel is excellent, easy to use, and has modern UI. All services have been reliable and interactions with tech support friendly and informative.

You ask for features they don't get done and you only realize a year later when you would have desperately needed a conversation to get recorded.

US Dollar

Bitrix24 is an online workspace for small, medium, and large businesses. It features over 35 cross-integrated tools, including CRM, tasks, Kanban board, Gantt chart, messenger, video calls, file storage, workflow automation, and more!

Switching to Bitrix24 eliminates the need to be subscribed to a bunch of different SaaS solutions. You get all you need in a single package — all at a flat rate.

With over 12 million users, Bitrix24 is one of the most popular business software solutions in the world.

Bitrix24 is a client management solution that provides a platform for businesses to organize and track interactions with potential or existing clients and partners. The software allows users to log and manage client interactions, capture and store lead data, generate sales reports and perform segmentation of target audiences.

Leads received from a user’s website (for example, from an order or feedback form) can be fed directly to the CRM. Users can then create message templates, send individual or group emails to leads and contacts, capture notes on client interactions, schedule meetings and assign tasks.

Users can create personalized invoices for clients by automatically inserting client information and sending them directly to the client's email address.

Bitrix24’s sales funnel functionality offers an overview of sales transactions in progress and their respective stages. With the sales dashboard, sales agents can see how many deals they’ve won, how many clients haven’t been invoiced yet and an agent’s rating in comparison with other sales team members.



LongDescription

File Management

Commenting/Notes

Third-Party Integration

Support Ticket Management

Milestone Tracking

Job Board

Content Delivery

Bar Chart

Cataloging/Categorization

Multi-board

Employee Management

Call Transfer

Lead Notifications

Sales Analytics

Case Management

Leave Tracking

Online Voice Transmission

Multi-Channel Marketing

Messaging

HR Management

Surveys & Feedback

Personalization

Invoice History

Status Tracking

Social Marketing

Visual Workflow Management

Billable & Non-Billable Hours

Meeting Management

Caller Profiles

Internal Chat Integration

Committee Management

Payment Processing

Idea Management

Two-Way Audio & Video

Recurring/Subscription Billing

Product Catalog

Time Tracking

Online Forms

Lead Engagement

Lead Capture

Performance Management

Document Storage

Mass Texting

Proposal Generation

Access Controls/Permissions

Data Storage Management

Activity Tracking

Vacation/Leave Tracking

Process Change Tracking

SEO Management

Transfers/Routing

Data Synchronization

Customer Segmentation

Activity/News Feed

SMS Messaging

Templates

Progress Tracking

Drip Campaigns

Task Board View

Employee Directory

Customer Service Analytics

Responsive Web Design

Sales Pipeline Management

Social Media Management

Workflow Configuration

Task Scheduling

Financial Management

SSL Security

Real Time Editing

Marketing Calendar

Pre-built Templates

Policy Management

Electronic Signature

Product Configurator

Guided Selling

Client Database

Group Scheduling

Confirmation/Reminders

Automatic Call Distribution

Variable Workforce

Calendar/Reminder System

Relationship Tracking

Applicant Tracking

Invoice Management

For Nonprofits

Voice Mail

Project Planning/Scheduling

Attendance Tracking

Timesheet Management

Project Management

Approval Process Control

Customizable Invoices

Gantt/Timeline View

Rules-Based Workflow

Auto-Dialer

Data Extraction

Lead Distribution

Real Time Synchronization

A 15-day free trial is available, and a free plan for starter business tools.

Email/Help Desk

FAQs/Forum

Knowledge Base

24/7 (Live Rep)

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

Bitrix24

Webinars

Documentation

Videos

Telzio is a cloud communications provider that offers small business phone system. It includes trunking that allows professionals to connect calls with the phone network so businesses don’t have to look for a third-party SIP provider.


The key features include call management, account management, conferencing and voicemail. The Call flow feature enables professionals to route incoming calls to available team members. Managers can create visual flow charts to track routing process to ensure organized workflows.


The solution is priced on pay-as-you-go model with no monthly or annual subscriptions. The pricing suits the needs of small businesses and startups. The platform can be integrated with third-party solutions such as Vtiger, Zapier, Stripe, Google Analytics and Webhooks that helps users with additional features and modules.


Its phone system includes PBX applications, such as an auto attendant, conferencing calling and hold music.



Real Time Analytics

Customizable Reports

Real-Time Monitoring

IVR/Voice Recognition

Call Recording

Call Center Management

Call Disposition

VoIP

Call List Management

Call Routing

Call Queues

Text to Speech

Contact Management

VoIP Connection

Real Time Data

Voicemail Transcription

Hotkeys

Call Reporting

Multi-Channel Communication

Queue Management

Role-Based Permissions

Call Conferencing

Caller ID

Call Screening

Activity Dashboard

Alerts/Notifications

Computer Telephony Integration

Reporting & Statistics

Fax Management

Telemarketing Management

Chat/Messaging

Interaction Tracking

Prices are based on usage. No fixed per-user fees or extra costs for features. All features are included.

Bitrix24 vs Telzio

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

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Support and Training

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