All Zoho Flow Reviews
1-19 of 19 Reviews
Sort by
Sam J
Verified reviewer
Financial Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Enhance and guarantee your productivity with Zoho Flow, a powerful automation and integration tool.
My overall experience with Zoho Flow has been outstanding and very productive just to say the least. It provides me together with my teammates a common workspace where we collaboratively work together on creating integrations for our apps as well as building automation workflows to automate our repetitive tasks.
PROSOne of the things i like find most helpful in Zoho Flow is how it allows you to connect apps in your working infrastructure which makes it possible to have free and uninterrupted flow of data and information between the apps. This is very important as it ensures no delays in the flow of your information. Also, Zoho Flow is a very intuitive tool that has an user-friendly interface together with other features like trigger and drop which all helps makes it easy to create both simple and complex integrations for your apps. Also it offers pre-built flow templates to assist you get started by acting as guides to direct you on how to best use its functionalities. Another excellent thing about Zoho Flow is that it allows you to create automated workflows so as to automate your routine tasks which consumes a lot of time to accomplish. Its provides a shared working space where you can work together as a team to promote collaboration and teamwork which results to better performance and greater results.
CONSI have nothing in Zoho Flow that i do like least about it. All features work efficiently and am completely satisfied with the experience am having with this product.
Mehandi
Verified reviewer
Computer Software, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed March 2022
Zoho Flow Review
Zoho Flow is another good alternative to Zapier, Integromat etc. which is inexpensive and easily affordable by anyone running an online business. The Dashboard where we create the flows/integration is really very wide and everything is visible and we don't have to scroll up and down to see the flow. There are some downsides as well like - the overall speed of Zoho Flow is not that good, that data flow between the connected apps takes time which is not a good sign for any integration software. There is very less educational material/tutorials available on the internet from where you can learn. Customer support for this product is not that good, you have to wait for long days to get the answer and that too will not satisfy your need ( sometimes).
PROSThings that I like most about Zoho Flow are as such:- 1) Inexpensive. 2) Wide Dashboard. 3) The overall flow is easily visible and navigated smoothly. You can edit whichever step you want to without any extra scrolling, everything is visible to you ( the entire flow of the apps)
CONSThings which I like leads about this software are:- 1) Slow Speed. 2) Data transfer takes time. 3) Testing Flow is not that easy. 4) While creating any flow or integration you have to go with the extra first few steps ( Like writing the name of the Flow, description etc) which I hate about the software. 5) Not enough educational material/tutorials to learn more about Zoho Flow. only if you have previously used any such software like - Zapier or integromat then only you can easily cope with this. 6) Not good Customer Support for this software.
Reason for choosing Zoho Flow
Because of the following factors:- 1) Ease of use. 2) Availability of variety Integrations. 3) Speed. 4) Instant data transfer.
Reasons for switching to Zoho Flow
Zapier is expensive and our company is fully working with the products of Zoho.
Abhi
Verified reviewer
Information Technology and Services, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
2
CUSTOMER SUPPORT
3
FUNCTIONALITY
2
Reviewed April 2020
Not a finished product yet
We loved the Deluge script functionality, and the ability to write custom functions, which is missing in platforms like Zapier or Integromat.
CONSThe fact that the flows are pretty expensive, and also there's no way to handle execution failures. There's no rollback option or an option to process incomplete bundles. They also are poor at handling OAuth for different third-party software like TypeForm.
Reason for choosing Zoho Flow
Zoho Flow was more economical and provided us an innate ability to write our own business logic in Deluge.
Reasons for switching to Zoho Flow
Zapier was expensive and inflexible for our use-case.
Jack
Consumer Services, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
1
FUNCTIONALITY
4
Reviewed July 2022
Customer Support Very Slow
Average, not enough online material to be able to troubleshoot yourself if new to the software. If you do reach out as explained above the response time is very slow. I am not sure if this is due to the Flow team being smaller than other services. Projects is by far the best with the online chat function.
PROSCheap and easy to use. The integrations between Zoho services are fantastic if you love Zoho products.
CONSThe support team are very knowledgeable, however, it takes over 48 hours to get a response every single time.
Reason for choosing Zoho Flow
We use multiple Zoho products (Cliq, Projects, Recruit, People & Campaigns). Flow will tie the majority of our business together.
Reasons for switching to Zoho Flow
Not fully made the switch. If I do not receive enough help to implement I might have to switch back to Zapier.
Anonymous
11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed November 2022
Zoho Flow not there yet
Overall OK with the price, Zoho One bundle and integration with Zoho Apps
PROSComes with Zoho One Suite, works well with Zoho products
CONSNot as many integrations as its competitors and not as easy to use
Reason for choosing Zoho Flow
Came with Zoho One
Van McLean
Verified reviewer
Non-Profit Organization Management, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed May 2021
Great product to synchronize your workflow
This software has truly helped us integrate our applications and synchronize our workflow. What I love about Zoho Flow is it's ability to organize tasks - particularly those that would need collaboration amongst the team members. The dashboard is very user-friendly as well. The pop up reminders are very helpful to keep me with my task goals.
CONSThe support here in my country is not as visible as most requests are done virtually - via email. Since everything is stored in the cloud, high internet connectivity is very much required.
Jordan
E-Learning, 1 employee
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
2
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed May 2022
Solid option for automation (particularly within Zoho), but not a Zapier killer
I am generally happy with Zoho Flow. I can't say that I would ever pay for it, though (I get free access through Zoho One).
PROSHas a lot of triggers and actions for apps in the Zoho Suite that other automation software (i.e. Zapier) lacks.
CONSThere isn't an option to manually test individual steps, which makes it somewhat user-unfriendly. Additionally, it does not have the capacity to generate POST webhooks, which is an important feature to have in an automations platform.
Carlo
Automotive, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2019
Zoho Flow excellent for automate your workflows
It's a great instrument which helps you to connect many apps and create some workflow triggered by certains conditions. It helps me to automaticatly generate Products in Zoho CRM and Card in Trello for my team just starting from a Google form input. And you can have thousand of possibilites to autoamte your flows. An excellent support service help me when I can't set something. And the price is extremely reasonable.
PROSI love the automation Zoho Flow give to my process avoiding me waste of time. The support is excellent and price extremely reasonable.
CONSSometimes it's bit difficoult to set cause required deluge programming skills for some custom flow. Other apps can be integrated.
Reason for choosing Zoho Flow
Cause I'm already Zoho CRM user
David
Verified reviewer
Computer Software, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2019
Zoho Flow Gets The Job Done
Zoho Flow has been a great solution to some of our business workflow needs. Customer Service and Support has been fantastic - they helped clear up confusion, and implemented requested additions that would make our planned flow attainable.
PROSI love its ability to interconnect several different platforms to create a dynamic automated workflow.
CONSIt isn't initially all that intuitive, it could definitely use some more documentation and tool-tips to help understand some of its available connections.
Geraldine
Verified reviewer
Information Technology and Services, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2019
Easy Productivity..!!!
The excellent tool to improve your company to the maximum productivity
PROSIs an excellent tool that allows you to take the productivity of your business to the maximum, it allowed me to connect marketing, work desk and help desk for my clients in a great, fast and easy way
CONSI hope more integrations come in the future
David
Verified reviewer
Marketing and Advertising, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
2
EASE OF USE
1
VALUE FOR MONEY
4
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed August 2022
Billig aber unvollständig und unzuverlässig
Unvollständig, unzuverlässig und ein mieser Support, zu einem super Preis.
PROSEs ist günstig im Zoho One Paket enthalten
CONSIm Gegensatz zu Zapier, Make und ähnlichen, schwere Bedienung... Probleme sind schwer nachzuvollziehen, da die Historie in einem Flow nicht wirklich Aufschluss bietet. Unzuverlässig, eingerichtete Flows gehen plötzlich nicht mehr, bis sich herausstellt, dass teils die Rechnung für die Schnittstellen von Zoho nicht bezahlt wurden und daraufhin die Drittanbieter die Verbindungen gekappt haben. Der Zoho Support reagiert nach Wochen mal mit Floskeln und hinhaltungen. Das war dann auch der Moment an dem Ich mich von Zoho verabschiedet habe...
Reasons for switching to Zoho Flow
War bei Zoho ONE inklusive, wechsel nun wieder zu Zapier zurück
Bernardino
Computer Software, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed December 2022
Automatiza las apps de Zoho al máximo.
Puedes automatizar al máximo cualquier aplicación de Zoho. Si por lo que sea necesitas que alguna tarea se haga de forma automática zoho flow te permite que puedas llegar a desarrollarla.
CONSEs necesario que tengas un perfil de desarrollador para poder sacarle el máximo partido. Si no creo que no sería una herramienta para un usuario común.
Frank
Verified reviewer
Computer Software, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2019
All the connections - not the best solution
We chose Zoho Flow because it was the only solution that allowed us to connect all the solutions we were using to automate the processes we needed. These included into and out of Zoho CRM, Outreach.io, Mailchimp, and Formspree. It also appeared to be the most cost-effective option.
CONSUnfortunately, we found the connections to be unstable and poorly documented. Zoho Flow customer support was very helpful, and I would say that's their biggest strength. However, the real killer was that Zoho CRM relies a lot on webhooks instead of API connections, including with Zoho CRM. This forced us to have to consider upgrading our Zoho CRM account and other services in order to have the connections Zoho Flow requires. This was not made clear up-front from Zoho Flow when reading about the various connections they support. We ended up going with another service after our cost exposure here was too great + the unreliability was an issue.
Prem
Information Technology and Services, 1 employee
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2023
Zoho family automation software on web dashboard in zoho
Some basic functions can be easily handeled for zoho family apps like zoho mail, zoho invoice and more
CONSFUNTIONALITY IS VERY LESS COMPARED TO OTHER AUTOMATION AND CLOUD WORFLOW APPs
Eric
Business Supplies and Equipment, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
FUNCTIONALITY
3
Reviewed December 2020
My review
I could integrate all of my other Zoho apps to have everything run smoothly
CONSUltimately it wasn't a very smooth transition
Clay
Verified reviewer
Sporting Goods, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed September 2018
Easy to use and affordable
Easy to use (I think easier than Zapier) and included in zoho one. Support is fantastic!
CONSI wish it had more integrations, primarily quickbooks, but it's still relatively new and they have been steadily adding integrations so hopefully we will see it soon.
Pamela
Verified reviewer
Outsourcing/Offshoring, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2018
Great New Tool!
We are happy that Zoho added Zoho Flow. We use Zapier to connect to other apps and automate processes but not all the Zoho apps we use are available in Zapier. But they are available in Flow. With Zoho Flow, we connect to other apps that connect to Zapier for complete automation processes. There are processes we can perform in Zoho Flow that we cannot perform in Zapier. We also have the ability to create custom processes as well.
CONSIt will be great to integrate with more apps. This is not a con because Zoho Flow is new and it takes time to add new apps.
Wade
Verified reviewer
Human Resources, 51-200 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2018
Great option!
Integrations, ease of use, flexibility, customization.
CONSInterface is a bit plain to look at, but that may not be a deal breaker for some.
Brandon
Computer Software, 2-10 employees
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
FUNCTIONALITY
3
Reviewed April 2019
An alternative to Zappier
Zoho seems to copy a lot of other business. In this case Zappier. It doesn't have as many integration options but it's a great way to automate a workflow if you're doing it on a budget.
CONSIt could use more integrations to be competitive.