Business VoiceEdge vs Falcon

RATING:

2.9

(52)

Business VoiceEdge has 52 reviews and a rating of 2.87 / 5 stars vs Falcon which has 33 reviews and a rating of 4.67 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
2.9 (52)
4.7 (33)
Ease-of-Use
3 / 5
4.5 / 5
Value for Money
2.5 / 5
4 / 5
Customer Support
2.5 / 5
4 / 5
Functionality
3 / 5
4.5 / 5
Last Review Written
February 10, 2023
February 6, 2024
Pros/Cons
  • Pros

  • The voice quality and the price per seat are very competitive. The phone and computer apps offer seamless presence, and the ability to bounce calls from one device to another is nice.
  • I love that we are able to set up different options for when our business is closed or for holidays.
  • Cons

  • Unable to retrieve voicemails some times. Customer service is sometimes hard to deal with.
  • One final con that makes me regret this software is the lack of features and things you can do in other Vendors.
Read all user reviews
  • Pros

  • The support team is very responsive and helps guide us through any issues we have. They also help clear up what is a rather complex, information filled portal.
  • Crowdstrike is the next level security for cyber protection offering the best protection and innovative software.
  • Cons

  • When you are in a limited bandwidth with a higher number of PC’s this will cause too high bandwidth utilization and can interrupt your operation.
  • Another thing that you can miss, you cannot run a scan on your computer manually, to find viruses or other malicious files, it is supposed to be monitored all the time through the portal.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
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$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos