The voice quality and the price per seat are very competitive. The phone and computer apps offer seamless presence, and the ability to bounce calls from one device to another is nice.

WE are stuck with a phone system we hate and does not work for us. Comcast could not careless.

Unable to retrieve voicemails some times. Customer service is sometimes hard to deal with.

One final con that makes me regret this software is the lack of features and things you can do in other Vendors.

The sudden loss of service for our 800 numbers, hunt group setup, terrible support, and no help from the sales team. Their portal is the worst one I have worked with.

The software was constantly changing and it was difficult to keep up with all the new equipment throughout both offices.

I love that we are able to set up different options for when our business is closed or for holidays.

I am posting this via my cell phone - that is how sick and tired I am of Comcast. If you are considering them for your company's service,  do so at your own peril.

Well clarity is great internally, out calls is average.

I love the functionality and customisability of the system.

The user interface was hard to navigate and often resulted in confusion of whether my phone was forwarding correctly or not.

That should have chased us of their service butt we decided to stick with it since it was so difficult to switch all communications over.

If we have had any problems we have been able to contact Customer support and get the help needed. The price is good for what we are getting.

Comcast Business is great for my company. It is reliable and affordable.

What I like most about Comcast for my business is how easy and fast it is to communicate with customer support.

Great for business and allows professional platform to do much with my clients. Even when I'm away, I can communicate easily.

We got this phone system service because the sales representative said that it was an amazing system and that we will would get all the features we needed.

They do what they can, but they have other jobs waiting on them. The resources and search is horrible.

Terrible portal, customer service and sales team.

Terrible service, pricing is awful, phones are often down, the interface is SO DIFFICULT, changing anything is so difficult to accomplish.

This app has a seamless interface, and the ability to maneuver calls from one device to another is pretty cool.

They haven't even discounted our bills for all of this. You have to practically have a cheat sheet to be able to learn how to use certain features.

I really like how clear it is, how easy to use the software user friendly to be short. Can be downloaded to phone, pc, laptop, tablet.

The queries can be difficult to compose sometimes.

The search feature works pretty fast giving you reports whenever you need info. It has a rather simplified interface that makes you just think of a mobile app.

The API integration can be difficult to leverage the more advanced features, such as log monitoring.

You can search in complex or basic queries so it is good for both new and experienced users. Searching is powerful and fast and user data can be shared with the organization.

Poor account management. Performance can be very bad for searches over large data sets or long timeframes.

In addition, you can analyze every log and mine all useful data. It integrates seamlessly with cloud providers and you get the most done with AWS right by your side.

The flexibility to create your own queries and form dashboards on this is great. You just have to play around and understand the data.

I use Sumo Logic to ingest logs across a fleet of about 125 servers, including Windows and Linux servers. Setup was pretty straightforward.

Really good user interface. The speed of the search is decent.

Also, if you're stuck at any point, you can reach out to customer care and have your issue addressed in good time.

Powerful tools for analysing logs and extracting useful information. Variety of different reporting methods and a good quality log exporter.

The Sumo Logic dashboard is very clear for engineers, and also has a presentation mode that is ideal for display on a large wall monitor for other stakeholders.

It is very navigable and offers perfect ui which is very intuitive. You can write any type of query , sumo logic will have answer to that type.

It's powerful and is approachable by both the experienced and inexperienced. Once you get into the deeper functionality, you can do pretty much whatever needs to be done with this tool.

This is a very good value for money log searching tool for startup and small businesses.

Easy to lookup logs using SQL like queries. Great knowledgebase to lookup those queries too.

Good communication with customers. Continuously improving the software in all areas.

Excellent log analysis tool if you are affordable in pricing.

Good support for major operating systems. Decent technical support.

API integration for simple counts, creating alerts, and setting thresholds is simple enough and easily achievable by following the online documentation and examples.

Especially the costing of frequent/infrequent/contimuous tier. Integration is bit difficult , but our folks worked together to integrate sumologic for pur business needs.

Sumo logic is very flexible and easy to integrate with different cloud providers.

Excellent logging integration with Sumo Logic.

US Dollar

Comcast offers a cloud-based phone system known as Business VoiceEdge. Business VoiceEdge bundles SIP trunking service with hosted PBX applications. The PBX applications enable directory-based routing of inbound calls and communication features for employees. Users can combine Business VoiceEdge with Business Internet for a single-provider VoIP solution. Comcast also offers PRI trunking for businesses that are still migrating to all-IP networks. Standard features include self-service web portals and hunt groups. UC features include voicemail to email and a mobile app that extends PBX features to smartphones and tablets.


Business VoiceEdge Service is priced on a monthly basis. Businesses pay per-line charges based on the number of simultaneous calls needed as well as per-seat charges for each employee using the system. Businesses can choose from standard or unified communications (UC) seats. The solution is designed for companies ranging in size from five to 500 employees. Support is offered via phone, online forum, knowledge base and videos.



LongDescription

Access Controls/Permissions

IVR/Voice Recognition

Call Recording

Call Center Management

Call Routing

Call Queues

Contact Management

Voicemail Transcription

Unified Communications

Call Conferencing

Call Screening

Alerts/Notifications

Call Monitoring

SIP Trunking

Self-Employed

2-10

11-50

51-200

201-500

Business VoiceEdge

Sumo Logic is a cloud-based log management platform that helps small to large businesses create, manage and archive event logs for auditing, issue tracking and compliance. The centralized platform comes with real-time analytics module for users to identify, investigate and resolve cyber threats, data breaches, and compliance negligence. 


Designed for professionals in development, engineering, IT, customer success, product, data science, security sectors, features of Sumo Logic include multiple user profiles, access controls, auto-scheduled searches, real-time alerts, identification of potential threats, custom reports and more. The system allows users to break data into silos and improve collaboration through shareable dashboards, reports and custom searches.


Sumo Logic comes with an application programming interface, which allows enterprises to modify as well as integrate the platform with several third-party software such as Artifactory, MongoDB, Data Volume, CrowdStrike, Apache, Google Apps, Heroku, Microsoft SQL Server, and more. 



Threat Intelligence

Analytics

Log Management

Application Security

Status Tracking

Big Data Analytics

Performance Management

Forensic Analysis

Activity Tracking

Data Synchronization

Charting

Real Time Monitoring

Ad hoc Reporting

Baseline Manager

Behavioral Analytics

Anomaly Detection

Transaction Monitoring

Scheduling

Data Import/Export

Supply Monitoring

Event Logs

Capacity Analytics

Audit Trail

Uptime Reporting

Server Monitoring

Compliance Management

Real Time Data

Performance Metrics

Availability Testing

Two-Factor Authentication

Data Connectors

Diagnostic Tools

Encryption

FTP Monitoring

Web Traffic Reporting

KPI Monitoring

Real Time Notifications

Multi-Cloud Management

Data Collection

Threshold Alerts

Activity Dashboard

Network Monitoring

Data Visualization

Multiple Data Sources

Authentication

Log Collection

Service Level Agreement (SLA) Management

Performance Analysis

Visualization

Correlation Analysis

Dashboard

Root Cause Analysis

User Activity Monitoring

Real Time Reporting

Demand Monitoring

Compliance Tracking

Reporting/Analytics

Monitoring

Customizable Dashboard

Mail Server Monitoring

Drag & Drop

Archiving & Retention

Intrusion Detection System

Troubleshooting Reports

Server Logs

Data Management

Search/Filter

Log Analysis

Pattern Detection and Recognition

Sumo Logic Free (Up to 500 MB) - $Free

Sumo Logic Professional - $270/month ($90/GB, 3 GB minimum)

Sumo Logic Enterprise - $450/month ($150/GB, 3 GB minimum)

Business VoiceEdge vs Sumo Logic

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