


Arbox home screen



Supported Operating System(s):
Web browser (OS agnostic)About Arbox
Arbox is easy-to-use cloud-based business management software designed to help country clubs, gyms and fitness studios generate leads and manage contacts.
It was created by people from the fitness community who understand the requirements of gyms, providing the best solution for a fitness business. The system offers business owners a full suite of tools to manage sales, marketing and billing processes.
Arbox comes with mobile applications for iOS and Android, which streamline communication between the gym managers and members. It is available on monthly subscriptions and support is provided via email and phone.
Arbox home screen
Supported Operating System(s):
Web browser (OS agnostic)Average User Ratings
Overall
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
4.5
Likelihood to Recommend
Not likely
Very likely
November 2019
Avi (Abraham) from CrossFit Hod Hasharon
Company Size: 2-10 employees
Industry: Health, Wellness and Fitness
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
November 2019
Arbox review
Arbox has allowed us to centralize all aspects of business management: accounting, HR, Facilities, Sales, Marketing and even customer service in one reliable system. I enjoy the admin platform in as many devices as I want for no added charges. On the other hand, We also get the benefits of an amazing client app that helps us maintain people connected to our business and brand, logistically and emotionally.
Pros
Convenience and reliability. Available anywhere and anytime. Loaded with relevant features.
Cons
The team destroys every con that has popped up with excellent service and constant updating. They’re always developing, so I have no real con to report. They communicate timely with customers on updates in clear and practical ways.
Reasons for Switching to Arbox
Upgrade and centralize
Response from Arbox
Replied November 2019
Thanks Avi! We appreciate your review and promise to always have our customers' needs in mind in everything we do and help you grow your gym anyway we can.
July 2020
Yael from Crossfit Raanana
Company Size: 2-10 employees
Industry: Sports
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
July 2020
Super awasome Software, And everything that comes with it
Aside from very easy-to-use management software, Arbox's customer service is amazing in itself. The availability, willingness to help and the good feeling they give are worth everything. As a business that once it has a problem needs the help, I have never encountered a lack of response or long waiting times or a failure to get back to me. When there is a problem they take care of it until it is resolved with the warmest and most professional attitude
Pros
The software is very easy to use. It enables ongoing management, monitoring and conduct in a way that makes it very easy. The software is pleasing to the eye and not complicated to understand, everything is accessible, organized and there are reports that can be produced at any time
Cons
The Publish workout system needs a new desigh with some more options/ free adding options
Reasons for Choosing Arbox
I received tutorials on the software, several times, every time I had a question I had someone to ask and a quick fix. Moved from the beginning I got the feeling that I would always get stuck or something and there would be someone to help me. Something I got less from the rest of the software
Reasons for Switching to Arbox
I decided to give Arbox's software a chance, because WODIFY were expensive in terms of price, their system was complicated so much that i didnt use all the functions they offered because it was complicated to understand. so i just paid a high price for minimum use
Response from Arbox
Replied August 2020
Thank you Yael! We appreciate your review. We promise to always have our customers' needs in mind in everything we do and help you grow CrossFit Raanana any way we can.
February 2021
Prentice from PJ.ST
Company Size: 1 employee
Industry: Health, Wellness and Fitness
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
3.0
Value for money
3.0
Customer support
5.0
Functionality
2.0
February 2021
Review
It's okay.
Pros
It's easy to use for members . It is easy to navigate.
Cons
It lacks tools and easiness for admin. Severely lacking features for ease of use , such as switching payments methods, owner tools, changing tools for users. Sales system is a little confusing
Reasons for Choosing Arbox
Price
Reasons for Switching to Arbox
Price
November 2020
Kara from CrossFit Excursion
Company Size: 2-10 employees
Industry: Health, Wellness and Fitness
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
November 2020
CrossFit Excursion's transistion from Zen Planner to Arbox
I was very apprehensive about switching from ZenPlanner to another option. We had been having lots of issues with Zen Planner. When we decided upon Arbox, the customer service was, hands down, the best I've seen! We went live 2 days ago and I have been able to have frequent contact with my Arbox coach, [SENSITIVE CONTENT HIDDEN]. (email, text, Zoom, you name it) They don't expect you to learn everything at once and have a good system for teaching you step by step. It can be overwhelming to think of changing your POS system but they have been great! Our members were able to follow the instruction given by the Arbox team and I found that the transition went better than I expected. I would recommend Arbox to any box that is looking for a superior product that is willing to grow and evolve with you and your gym community!
Pros
I found that the software is quick to pick up. It is easy and straight forward for billing purposes.
Cons
The toggle feature can be a bit confusing. I was unsure if i was turning an option on or off.
Reasons for Choosing Arbox
We decided to go with Arbox because we didn't want to get lost in the mega business that is MindBody. We liked that Arbox was a new product and we appreciate the drive that they had and the attention to our gyms unique-ness.
Response from Arbox
Replied February 2021
Thanks Kara! We appreciate your review and promise to always have our customers' needs in mind in everything we do and help you Be Better, Think Bigger and Get Stronger!
December 2019
Sonya from Spine Pilates
Company Size: 2-10 employees
Industry: Health, Wellness and Fitness
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2019
Best Technological CRM platform for Gyms & studios that brings office management&Control everywhere.
Arbox brought our Customers management from the office desk to be available everywhere anytime in our mobile and laptops. More control automation and insight view of the Studio finance aspects / customers needs. It made our Studio management Life easier, and concentrate more on professional Pilates issues for our customers.
Pros
- Modern User Interface, and user friendly - Loaded with many capabilities Mainly for Members & Schedules with additional great features for Sales / Finance / Insights / Reports / Message Center.... - Automation Automation Automation - Availability over cloud - everywhere anytime. - Great support, and customer service - answers each service issue in short time - Evolving company with responsive development and adaptation to the customer needs. - Always comes with surprising new features and capabilities
Cons
- Developed and built mainly for Gyms and less for Pilates Studios. But... Takes our Pilates aspects suggestions, open issues, and advises, and works now to adopt it to the platform and bring it to live. - Missing Logging and backup capability for the users. - Need to improve technical support analysis.
Reasons for Choosing Arbox
We were convinced it is a modern and promising platform. And we were right!!!
Response from Arbox
Replied December 2019
Thanks Sonya! We appreciate your review and promise to always have our customers' needs in mind in everything we do and help you grow your studio anyway we can.