Arbox automation settings screenshot
Supported Operating System(s):
Web browser (OS agnostic)About Arbox
Arbox is easy-to-use cloud-based business management software designed to help country clubs, gyms and fitness studios generate leads and manage contacts.
It was created by people from the fitness community who understand the requirements of gyms, providing the best solution for a fitness business. The system offers business owners a full suite of tools to manage sales, marketing and billing processes.
Arbox comes with mobile applications for iOS and Android, which streamline communication between the gym managers and members. It is available on monthly subscriptions and support is provided via email and phone.
26 Reviews of Arbox
Average User Ratings
Overall
4.88 / 5 stars
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
Likelihood to Recommend
Not likely
Very likely
November 2019
Avi (Abraham) from CrossFit Hod Hasharon
Verified Reviewer
Company Size: 2-10 employees
Industry: Health, Wellness and Fitness
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
November 2019
Arbox review
Arbox has allowed us to centralize all aspects of business management: accounting, HR, Facilities, Sales, Marketing and even customer service in one reliable system. I enjoy the admin platform in as many devices as I want for no added charges. On the other hand, We also get the benefits of an amazing client app that helps us maintain people connected to our business and brand, logistically and emotionally.
Pros
Convenience and reliability. Available anywhere and anytime. Loaded with relevant features.
Cons
The team destroys every con that has popped up with excellent service and constant updating. They’re always developing, so I have no real con to report. They communicate timely with customers on updates in clear and practical ways.
Response from Arbox
Replied November 2019
Thanks Avi! We appreciate your review and promise to always have our customers' needs in mind in everything we do and help you grow your gym anyway we can.
December 2019
Jonathan Jacob from CrossFit Hazeevim
Company Size: 11-50 employees
Industry: Health, Wellness and Fitness
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2019
Absolutely Great
Great
Pros
ARBOX revolutionized my club and took it 5 steps forward. It is the most user friendly and comprehensive software I ever used in my club.
Cons
Was not there earlier on (2012) when I just started my club :)
Reasons for Choosing Arbox
Arbox gives a one stop shop solution with a fair price!
Response from Arbox
Replied January 2020
Thanks Jonathan! We appreciate your review and promise to always have our customers' needs in mind in everything we do and help you grow your business anyway we can.
December 2019
Sonya from Spine Pilates
Company Size: 2-10 employees
Industry: Health, Wellness and Fitness
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2019
Best Technological CRM platform for Gyms & studios that brings office management&Control everywhere.
Arbox brought our Customers management from the office desk to be available everywhere anytime in our mobile and laptops. More control automation and insight view of the Studio finance aspects / customers needs. It made our Studio management Life easier, and concentrate more on professional Pilates issues for our customers.
Pros
- Modern User Interface, and user friendly - Loaded with many capabilities Mainly for Members & Schedules with additional great features for Sales / Finance / Insights / Reports / Message Center.... - Automation Automation Automation - Availability over cloud - everywhere anytime. - Great support, and customer service - answers each service issue in short time - Evolving company with responsive development and adaptation to the customer needs. - Always comes with surprising new features and capabilities
Cons
- Developed and built mainly for Gyms and less for Pilates Studios. But... Takes our Pilates aspects suggestions, open issues, and advises, and works now to adopt it to the platform and bring it to live. - Missing Logging and backup capability for the users. - Need to improve technical support analysis.
Reasons for Choosing Arbox
We were convinced it is a modern and promising platform. And we were right!!!
Response from Arbox
Replied December 2019
Thanks Sonya! We appreciate your review and promise to always have our customers' needs in mind in everything we do and help you grow your studio anyway we can.
November 2019
Josh from Crossfit jerusalem
Company Size: 2-10 employees
Industry: Health, Wellness and Fitness
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
November 2019
A useful product.
Pros
The team never takes cosumers for granted. They are always evolving and quickly respond to our needs as best they can.
Cons
The reports can have bugs sometimes.....
Reasons for Choosing Arbox
Responsiveness and costumer service.
Response from Arbox
Replied November 2019
Thanks Josh! We appreciate your review and promise to always update and upgrade our product to better serve your gym.
November 2019
Iris from Isi Pilates
Company Size: 2-10 employees
Industry: Sports
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
November 2019
Arbox is not just an application. Its my partner
Arbox is my partner all the way, it helps me to run the studio smoothly , it is making my life easier. I dont have to be on the phone all day.
Pros
It allows me to have a lot of free time , it is taking care of all the administration work. Especially handling the waiting list.
Cons
It is not cheap. But i have to say that it is worth it
Reasons for Choosing Arbox
I chose arbox from the start because they understood my needs , they were very patient and helpful. They are giving me a great service. The application meets my needs
Response from Arbox
Replied November 2019
Thanks Iris! We appreciate your review and promise to do our best to help you grow your studio and always be the partner you see in us
