Arbox Software

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FrontRunners 2021

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About Arbox

Arbox is easy-to-use cloud-based business management software designed to help country clubs, gyms and fitness studios generate leads and manage contacts. It was created by people from the fitness community who understand the requirements of gyms, providing the best solution for a fitness business. The system offers business owners a full suite of tools to manage sales, marketing and billing processes. Arbox comes with mobile applications for iOS and Android, which streamline communication between the gym managers and members. It is available on monthly subscriptions and support is provided via email and phone. ...

Arbox Pricing

Arbox is licensed on a monthly or a yearly subscription basis. Contact Arbox for full pricing information.

Starting price: 

$79.00 per month

Free trial: 

Available

Free version: 

Not Available

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Arbox automation settings screenshot

Arbox User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

5

Functionality

4.5

Showing 1 - 5 of 37 reviews

User Profile

Avi (Abraham)

Verified reviewer

Company size: 2-10 employees

Industry: Health, Wellness and Fitness

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

November 2019

Arbox review

Arbox has allowed us to centralize all aspects of business management: accounting, HR, Facilities, Sales, Marketing and even customer service in one reliable system. I enjoy the admin platform in as many devices as I want for no added charges. On the other hand, We also get the benefits of an amazing client app that helps us maintain people connected to our business and brand, logistically and emotionally.

Pros

Convenience and reliability. Available anywhere and anytime. Loaded with relevant features.

Cons

The team destroys every con that has popped up with excellent service and constant updating. They’re always developing, so I have no real con to report. They communicate timely with customers on updates in clear and practical ways.

Reasons for switching to Arbox

Upgrade and centralize

Response from Arbox

Thanks Avi! We appreciate your review and promise to always have our customers' needs in mind in everything we do and help you grow your gym anyway we can.

Replied November 2019

Yu

Company size: 2-10 employees

Industry: Sports

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

June 2021

Best Online Fitness Management Platform

Thanks to [SENSITIVE CONTENT HIDDEN]. They understand my frustration in the begining. After asking a lot of companies "do you have online payment processing system that is available in Taiwan to use?" None of these companies can offer this to me, including Arbox. But unlike other companies, [SENSITIVE CONTENT HIDDEN] was the first one who followed up my question even after I knew that we have no chance using online payment processing system through the soft outside of the country. And after couple meetings with [SENSITIVE CONTENT HIDDEN],I can feel that he was really trying to help me to solve my problem. So I decided to give it a try. Luckily, after a free trial, I deicdeed purchase an annual plan with Arbox, and the experience of customer service from [SENSITIVE CONTENT HIDDEN] after purchasing was awesome. He guided me through a few training sessions of how to use the software and was very helpful whenever I have a question and send him an email. He also made the transition from PushPress to Arbox very smooth. And they constantly letting me know that hey are working on new features and will keep me updated. Overall, It's really their willingness to help me solve the problems.

Pros

It's easy to use. And customer service has been very helpful.

Cons

Too bad that we as user in Taiwan couldn't be able to use online payment feature. Hope we could hear some good new from Stripe to include Taiwan as part of system real soon.

Reasons for choosing Arbox

Customer service and features that I've experienced. it's really easy to use once you know how to operate it.

Reasons for switching to Arbox

Feature are easier to understand and use and the customer services is better.

Response from Arbox

Thanks, Yu! We appreciate your review and promise to always have our customers' needs in mind in everything we do and help you Be Better, Think Bigger and Get Stronger!

Replied June 2021

Prentice

Company size: 1 employee

Industry: Health, Wellness and Fitness

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
3

Ease-of-use

out of 5
3

Value for money

out of 5
5

Customer support

out of 5
2

Functionality

out of 5

February 2021

Review

It's okay.

Pros

It's easy to use for members . It is easy to navigate.

Cons

It lacks tools and easiness for admin. Severely lacking features for ease of use , such as switching payments methods, owner tools, changing tools for users. Sales system is a little confusing

Reasons for choosing Arbox

Price

Reasons for switching to Arbox

Price

Yael

Company size: 2-10 employees

Industry: Sports

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

July 2020

Super awasome Software, And everything that comes with it

Aside from very easy-to-use management software, Arbox's customer service is amazing in itself. The availability, willingness to help and the good feeling they give are worth everything. As a business that once it has a problem needs the help, I have never encountered a lack of response or long waiting times or a failure to get back to me. When there is a problem they take care of it until it is resolved with the warmest and most professional attitude

Pros

The software is very easy to use. It enables ongoing management, monitoring and conduct in a way that makes it very easy. The software is pleasing to the eye and not complicated to understand, everything is accessible, organized and there are reports that can be produced at any time

Cons

The Publish workout system needs a new desigh with some more options/ free adding options

Reasons for choosing Arbox

I received tutorials on the software, several times, every time I had a question I had someone to ask and a quick fix. Moved from the beginning I got the feeling that I would always get stuck or something and there would be someone to help me. Something I got less from the rest of the software

Reasons for switching to Arbox

I decided to give Arbox's software a chance, because WODIFY were expensive in terms of price, their system was complicated so much that i didnt use all the functions they offered because it was complicated to understand. so i just paid a high price for minimum use

Response from Arbox

Thank you Yael! We appreciate your review. We promise to always have our customers' needs in mind in everything we do and help you grow CrossFit Raanana any way we can.

Replied August 2020

Kara

Company size: 2-10 employees

Industry: Health, Wellness and Fitness

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

November 2020

CrossFit Excursion's transistion from Zen Planner to Arbox

I was very apprehensive about switching from ZenPlanner to another option. We had been having lots of issues with Zen Planner. When we decided upon Arbox, the customer service was, hands down, the best I've seen! We went live 2 days ago and I have been able to have frequent contact with my Arbox coach, [SENSITIVE CONTENT HIDDEN]. (email, text, Zoom, you name it) They don't expect you to learn everything at once and have a good system for teaching you step by step. It can be overwhelming to think of changing your POS system but they have been great! Our members were able to follow the instruction given by the Arbox team and I found that the transition went better than I expected. I would recommend Arbox to any box that is looking for a superior product that is willing to grow and evolve with you and your gym community!

Pros

I found that the software is quick to pick up. It is easy and straight forward for billing purposes.

Cons

The toggle feature can be a bit confusing. I was unsure if i was turning an option on or off.

Reasons for choosing Arbox

We decided to go with Arbox because we didn't want to get lost in the mega business that is MindBody. We liked that Arbox was a new product and we appreciate the drive that they had and the attention to our gyms unique-ness.

Response from Arbox

Thanks Kara! We appreciate your review and promise to always have our customers' needs in mind in everything we do and help you Be Better, Think Bigger and Get Stronger!

Replied February 2021

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