About Compete

Compete is a cloud-based club management solution that serves midsize and large clubs and gyms. The product has the capability to support multiple payment methods for all club members. It also helps with the front desk and back office management, and offers an executive dashboard. Compete's front desk module has a role-based security feature set that allows users to access only authorized functionalities. It also supports other hardware devices, including cameras, fingerprint scanners and receipt printers. Compete's back office module can manage various clubs from a single application and is also integrated with its front office module. The analytics segment can help identify trends that impact profitability. Compete has an employee self-service portal, w...
Close

Image 1 of 6

Front desk

Compete User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4

Value for money

4

Customer support

4

Functionality

4

Showing 1 - 5 of 26 reviews

User Profile

Trey

Verified reviewer

Company size: 51-200 employees

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

April 2018

We've used other member management software in the past.

Pros

* Fantastic plan for on-boarding new clients * Their team really seems to care about the client. * I'm pretty sure that our trainer knew more about and understood our business better by the time we launched than some of our employees. * Continual improvement. They are regularly scheduling updates to make the product better. * Partnerships. The API allows us to connect with 3rd Party vendors to enhance the experience. * Compete on the Go.

Cons

I'm looking forward to COG being developed out further in the months ahead. I'd love greater reporting and perhaps booking through COG.

Mitch

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

April 2018

Compete is easy to use and has made our lives a lot easier here at the club.

Helps us manage our large membership base here at the club.

Pros

Everything is accessible in one place! It is also cloud based, so we are not needing to worry about losing everything in the event that our computers crash. I love how it is user friendly and very easy to navigate from category to the next.

Cons

We are trying to integrate the time clock feature into our payroll management software and it is proving to be a bit tricky, but the support team has been very helpful answering questions!

Anonymous

Company size: 51-200 employees

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
3

Ease-of-use

out of 5
3

Value for money

out of 5
3

Customer support

out of 5
3

Functionality

out of 5

October 2018

Compete for Tennis Club Use

Overall, Compete does what we need it to do. Could it be easier and more streamlined? Yes. I would say if you are looking for software, be sure that you review all of your options and take your time reviewing all of the features Compete offers to insure it will work how you want it to for you and your company.

Pros

Tracking classes and enrollments is easy with Compete. Staff for the most part are friendly and helpful.

Cons

There are many times we have had to make our own "loopholes" to make the Compete work for us. There are many features in which we cannot take advantage of due to their strict structure. There isn't much room for customization, which I feel is important in our field since every independent facility operates differently.

Trey

Company size: 201-500 employees

Industry: Health, Wellness and Fitness

Time used: Less than 12 months

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

April 2017

Best Club Management Software We've Ever Used

I am so glad that we made the switch to Jonas Compete. The conversion experience was incredibly smooth thanks to the tireless work and dedication of their staff. The process went so well that I was a bit concerned that they were all about launching new customers and would forget us once we were up and running. In the six months since we launched, I've learned that I have nothing to fear. They continue to support and help us between the technical support always offering quick resolution, on-going help from our trainer to the visits from our Customer Success Representative. My only regret is that we did not make the move to Jonas sooner.

Pros

Ease of use, incredible customization, support from Jonas

Cons

More reports in COG would be great, further development of COG as whole

Response from Jonas Fitness

Trey, thank you so much for your feedback! I will make sure to get this information regarding COG over to our product development team!

Replied April 2017

Shannon

Company size: 11-50 employees

Industry: Health, Wellness and Fitness

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
3

Value for money

out of 5
2

Customer support

out of 5
4

Functionality

out of 5

February 2021

Used for 15 years customer service was not great

We stayed with them for 15 years and they served their purpose. Found a more customer oriented company for the last 6 years.

Pros

Easy to use simple format. A basic software that was great in the early 2000's. When they upgraded it wasn't as user friendly.

Cons

Having to manually do alot of things. Not able to schedule many tasks for an auto ahead of time.

Popular Compete Comparisons