Compete software


20 reviews(4.0/5)
20 reviews(4.0/5)

Compete is a cloud-based club management solution that serves midsize and large clubs and gyms. The product has the capability to support multiple payment methods for all club members. It also helps with the front desk and back office management, and offers an executive dashboard.

Compete's front desk module has a role-based security feature set that allows users to access only authorized functionalities. It also supports other hardware devices, including cameras, fingerprint scanners and receipt printers.

Compete's back office module can manage various clubs from a single application and is also integrated with its front office module. The analytics segment can help identify trends that impact profitability.

Compete has an employee self-service portal, which can be accessed by employees and trainers via web browsers. It is also integrated with Textmunication, allowing clients to communicate with members efficiently.

Supported Operating System(s):
Web browser (OS agnostic)

20 Reviews of Compete

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  • Michelle from Golds Gym

    July 2018

    It is a simple software that is easy to use and navigate through.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It made simple when checking members out at POS. Everything is easily found and the functionality was good. Also, the customer service was the best thing, they have an on-call rep at all times which turns out to be helpful.

    Cons

    The reports with all the stats can sometimes be difficult to download and the information does not always update.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Cristina Marcano from ILC Academy

    Number of employees: 11-50 employees

    June 2018

    Boosts the menbresias with Compete Club Management

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I document to advise entrepreneurs in the area of Fitness.

    Pros

    This is the right system to take control of the receptions of sports clubs or gyms and the frequencies of visits by members. It also allows to schedule events in said clubs simultaneously of the normal classes of the gym, allowing to boost the sales and the growth of the memberships. It has a version for small clubs and another one for bigger ones.

    Cons

    Because it is one of the oldest systems on the market for sports clubs and gyms, its interface seems not very modern, however, it adapts very well to changes. It is still a very good option.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Mitch from Cascade Athletic Club

    April 2018

    Compete is easy to use and has made our lives a lot easier here at the club.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Helps us manage our large membership base here at the club.

    Pros

    Everything is accessible in one place! It is also cloud based, so we are not needing to worry about losing everything in the event that our computers crash. I love how it is user friendly and very easy to navigate from category to the next.

    Cons

    We are trying to integrate the time clock feature into our payroll management software and it is proving to be a bit tricky, but the support team has been very helpful answering questions!

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Trey from Bob's Gym and Fitness Center

    Number of employees: 51-200 employees

    April 2018

    We've used other member management software in the past.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    * Fantastic plan for on-boarding new clients
    * Their team really seems to care about the client.
    * I'm pretty sure that our trainer knew more about and understood our business better by the time we launched than some of our employees.
    * Continual improvement. They are regularly scheduling updates to make the product better.
    * Partnerships. The API allows us to connect with 3rd Party vendors to enhance the experience.
    * Compete on the Go.

    Cons

    I'm looking forward to COG being developed out further in the months ahead. I'd love greater reporting and perhaps booking through COG.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Kevon from KG fitness

    April 2018

    Good app

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Great for documenting and keeping track of clients. Useful to design fitness programs and regimens.

    Cons

    Need slight more depth in tracking client progress. Improvement on navigating through options/ tabs.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Matt from PBCM

    March 2018

    Good partner

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I like the functionality and flexibility of the software. It allows our gym and fitness club clients to be able to send us accounts for us to service.

    Cons

    The software is somewhat complex so it can take some time to learn how to utilize all of the features effectively.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Ryan from Next Level

    March 2018

    We use daily and like the software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The software is very easy to use. I manage all my clubs with this software. I like the easy of member check ins. My front desk people seem to find it easy to use.

    Cons

    I find it hard to manage all Group fitness classes and personal training. My personal trainers are all contracted. I would like to be able to keep track of what they are doing as well

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Jake from STa-Fit STC

    Number of employees: 51-200 employees

    November 2017

    This product works well for basic gym use

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Easy to use gym software that allows you to follow up with current and potential members. Also easy to use billing funtions.

    Cons

    The appointment functions are confusing to use. Some of the fonts are difficult to see if you are showing a prospect.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Jackie from Gold's Gym Holding Copr

    Number of employees: 10,000+ employees

    September 2017

    Very easy to use and easy to train new employees on.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The accessibility to certain reports. Also the preface is very user friendly. I have employees ranging from 18-70 years old and they are all able to use it without a hitch.

    Cons

    The reports that are available don't always give you the information you need. They have made changes and upgraded the system to give it a more "functional" feature but I miss being able to take payments from the home screen, instead of having to go through so many steps to get there. It made it easier to multitask during primetime.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Jessica from CHRISTUS Louisiana Athletic Club Shreveport-Bossier

    August 2017

    The software has improved by leaps and bounds over the last year - yay!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Easy to sell memberships and other items. Easy to use back office software, despite the lack of certain reports that should be standard.

    Cons

    Having to use ad-hoc to get reports that should be part of the standard list of reports offered - such as new member reports that show the primary on the account only and the dollar amount gained from the new agreement.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Lance from Foundation Fitness

    Specialty: Gym

    Number of employees: 11-50 employees

    May 2017

    Lucky for you there is still time to pick another software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    They charge ridiculous exit fees for your own data and their contracts auto renew for year terms so be careful!

    Pros

    Will get you through if you don't have other options. but you do have other options like Mind Body.

    Cons

    Poor layout, slow software, terrible customer service, high fees, limited functionality. I've seen several softwares when purchasing clubs and I would never use this one.

  • Trey from Bob's Gym

    Number of employees: 201-500 employees

    April 2017

    Best Club Management Software We've Ever Used

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I am so glad that we made the switch to Jonas Compete. The conversion experience was incredibly smooth thanks to the tireless work and dedication of their staff. The process went so well that I was a bit concerned that they were all about launching new customers and would forget us once we were up and running. In the six months since we launched, I've learned that I have nothing to fear. They continue to support and help us between the technical support always offering quick resolution, on-going help from our trainer to the visits from our Customer Success Representative. My only regret is that we did not make the move to Jonas sooner.

    Pros

    Ease of use, incredible customization, support from Jonas

    Cons

    More reports in COG would be great, further development of COG as whole

    Review Source: Capterra

    Response: Jonas Fitness, Jonas Fitness Inc.

    April 2017

    Trey, thank you so much for your feedback! I will make sure to get this information regarding COG over to our product development team!

  • Craig from Caughlin Athletic Club

    Number of employees: 11-50 employees

    April 2017

    Caughlin Club

    Ease-of-use
    Functionality
    Quality
    Support

    We converted from a older version. The conversion, training and support were all handled in a timely and professional manner. Our overall experience with Compete has been very positive and we are glad we made the change,

    Review Source: Capterra

    Response: Jonas Fitness, Jonas Fitness Inc.

    April 2017

    Craig, Thank you for the kindhearted review. I will be sure to communicate this feedback to everyone that guided you through your conversion onto our software platform. Thank you for your business!

  • Abraham from All Pride Fitness

    April 2017

    Customer tech support is fantastic!

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money

    Compete works well and they're always making improvements and updates. Their customer support is excellent, any question I have, they are able to help with and do so in a very friendly manner.

    Review Source: Capterra

    Response: Jonas Fitness, Jonas Fitness Inc.

    April 2017

    Abraham, Thank you much for your feedback! I will make sure to give kudos to our support team! Thank you for your business and we will continue to improve so that we can remain your preferred software partner for life!

  • John from Xshadyside

    March 2017

    Jonus review

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Have been with Jonus since it was check free , to Fiserv for over 10 years I seen ups and downs Right now and for the last year have been a real upswing customer service is at a high and moving forward on technology. I would recommend highly.

    Review Source: Capterra

    Response: Jonas Fitness, Jonas Fitness Inc.

    April 2017

    John, Thank you so much for this kind review! We are making significant strides in development of our products and hope you'll continue to give us feedback so that we can get even better!

  • Bobby from Richmond Athletic Club

    July 2014

    Conversion from V4 to I4

    Ease-of-use
    Quality
    Support

    The overall expierience has been very good. Even though my staff and I were terrified at what could happen, looking back now, it was not bad at all. The staff at Jonas are complete. They stay in touch with you throughout the entire process with a planned "Go Live Day" . Thank you Jonas Staff for being there for the Richmond Athletic Club. Bobby Stewart M.Ed. Richmond Athletic Club, LLC www.richmondathletic.com www.myinhometrainer.com

    Review Source: Capterra

    Response: Jonas Fitness, Jonas Fitness Inc.

    July 2014

    Thanks for the kind words Bobby as we know that software upgrades of any kind can be scary. We look forward to working with Richmond Athletic Club for a long time to come!

  • Mike from Columbia Athletic Clubs

    July 2014

    Accounting Manager

    Ease-of-use
    Quality
    Support

    I never usually give perfect scores. Jonas is the best of the three we have tried. On items they are able to address they do so quickly. There are always things you want software to do that it can't but I feel they are trying to address all items they can

    Review Source: Capterra
  • tres from 1830 fitness

    June 2014

    review of david sill

    Ease-of-use
    Quality
    Support

    david sill is awesome to work with. he is very knowledgeable as well as very patient when dealing with a computer neophyte such as myself. no matter the issue david has made sure everything is resolved. the whole tech support department deserves 5 stars overall. thank you for all your help.

    Review Source: Capterra

    Response: Jonas Fitness, Jonas Fitness Inc.

    June 2014

    Thanks for your wonderful feedback on our customer support team. They work hard to make sure all of our clients are happy so it makes us happy to hear kind words!

  • Chris from Omni Providence Hotel

    June 2014

    Jonas Compete Software User Friendly & built to your facilities needs

    Ease-of-use
    Quality
    Support

    We most recently purchased the Compete program from Jonas. It¿s a program that is extremely user friendly and easy to navigate. We worked directly with Jonas to build our membership categories, this was important to us because we are a smaller club and are not looking to have several levels of memberships. We had a very unique setup due to the fact we have an independent terminal server that Jonas had to navigate due to the fact the program is web based. The technical team was able to overcome this obstacle with ease. The only drawback would be the updates, but in this day and age of Internet crime, it is better to be safe than sorry.

    Review Source: Capterra

    Response: Jonas Fitness, Jonas Fitness Inc.

    June 2014

    Glad you are a part of the Jonas family and thanks for your kind words!

  • James from Club Fit

    November 2013

    Jonas Fitness, helping Clubs "Compete"

    Ease-of-use
    Quality
    Support

    We are customers of over 30 years with the former product Checkfree which was then purchased by Fiserv and ultimately Jonas Fitness. Since day one, the accessibility and response time of Jonas' team has been impeccable. The "let's get it better" and "done right the first time" approach is refreshing. Jonas provides reliable software for us to manage our membership top to bottom; integrates with our accounting software and affords our staff more quality time to spend directly with our members. The relationship is more than "just another software vendor". It's a true Partnership... one that is fully engaging... with encouraged two way communication, desire for client enhancement requests and realistic, clearly communicated timelines for future updates. Is the product perfect... no. Is there room for improvement... surely. But the faith we have in the product moving forward, the fact that Jonas LISTENS and UNDERSTANDS our industry gives much promise for the future. I truly believe they are a "Software for Life"... Onward together!!!

    Review Source: Capterra
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