--- title: "eFit Software Reviews, Demo & Pricing - 2026" description: "Review of eFit Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/club-management/efit-financial-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Fitness Software](https://www.softwareadvice.com/fitness/) / eFit Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/fitness/efit-financial-profile/reviews/) # eFit Review From $99/month Free trial 1 plan Wondering if eFit is right for your organization? Our Fitness Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews - Popular Comparisons ## Overview eFit 4.1 [(35)](https://www.softwareadvice.com/fitness/efit-financial-profile/reviews/) Pricing Starting at $99.00 per month ### About eFit eFit Financial is a cloud-based gym and fitness center management solution that allows clients to automate tasks and track payments in real time. This software caters to clubs of all sizes and types, including aerobics, personal training, boxing and martial arts facilities. eFit Financial lets users manage memberships, schedule personal trainers, generate trainer payroll and manage invoices. It provides gym members with online scheduling, registrations and bill payment options. Primary features of the solution include billing and payment collection, membership management, time and attendance management, online portal management, inventory control and scheduling. The solution is compatible with various browsers across a range of devices such as desktops, smartphones and tablets. eFit Finance can be integrated with a third-party Full-Service Advantage solution, allowing clubs to access cloud-based applications and outsource all payment processing, billing and collections. Customers include World Gym, Pro Fitness USA, My Personal Trainer, Gym X, Rock Club and AHC. Wondering if eFit is right for your organization? Our Fitness Software selection experts can help you in 15 minutes or less. ## eFit User Interface ## Popular eFit Alternatives Main Product eFit 4.1 [(35)](https://www.softwareadvice.com/fitness/efit-financial-profile/reviews/) Ratings Breakdown - 3.74Ease of use - 3.91Value for money - 4.46Customer support - 3.70Functionality Pricing Starting at $99.00 per month Get Price Alternative Product [Jackrabbit Gymnastics](https://www.softwareadvice.com/club-management/jackrabbit-gymnastics-profile/) 4.6 [(373)](https://www.softwareadvice.com/club-management/jackrabbit-gymnastics-profile/reviews/) Ratings Breakdown - 4.30Ease of use - 4.51Value for money - 4.71Customer support - 4.29Functionality Pricing Starting at $49.00 per month Get Price Alternative Product [Club Automation](https://www.softwareadvice.com/club-management/club-automation-profile/) 4.1 [(77)](https://www.softwareadvice.com/club-management/club-automation-profile/reviews/) Ratings Breakdown - 4.19Ease of use - 3.90Value for money - 3.99Customer support - 4.0Functionality Pricing Available upon request Get Price Alternative Product [Baseline](https://www.softwareadvice.com/sports-league-management/statstak-profile/) 4.8 [(50)](https://www.softwareadvice.com/sports-league-management/statstak-profile/#reviews) Ratings Breakdown - 4.74Ease of use - 4.88Value for money - 4.98Customer support - 4.44Functionality Pricing Starting at $199.00 per month Get Price Alternative Product [bsport](https://www.softwareadvice.com/pilates-studio/bsport-profile/) 4.3 [(332)](https://www.softwareadvice.com/pilates-studio/bsport-profile/reviews/) Ratings Breakdown - 4.12Ease of use - 3.97Value for money - 4.53Customer support - 4.15Functionality Pricing Starting at €150.00 per month Get Price Alternative Product [LegitFit](https://www.softwareadvice.com/gym-management/legitfit-profile/) 4.9 [(243)](https://www.softwareadvice.com/gym-management/legitfit-profile/reviews/) Ratings Breakdown - 4.82Ease of use - 4.67Value for money - 4.93Customer support - 4.63Functionality Pricing Starting at €79.00 per month Get Price ## eFit Pricing and Plans Starting price: $99.00 per month Free Trial Free Version Basic $99.00 per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## eFit Features - Popular features found in Fitness Attendance Tracking Billing & Invoicing Calendar Management Class Management Communication Management Customer Database Employee Management Marketing Automation Online Booking Payment Processing Registration Management - More features of eFit Activity Dashboard API Attendance Management Automated Scheduling Client Portal Contract/License Management Credit Card Processing Event Management Inventory Management Member Portal Membership Management Point of Sale (POS) Reminders Self Check-In/Check-Out Team Management Visitor Management ## eFit User Reviews ## eFit customer ratings - Overall rating: 4.1/5 - Total reviews: 35 ### Rating distribution - 5 stars: 15 reviews (43%) - 4 stars: 12 reviews (34%) - 3 stars: 6 reviews (17%) - 2 stars: 1 reviews (3%) - 1 star: 1 reviews (3%) ### Secondary ratings - Ease of use: 3.7/5 - Value for money: 3.9/5 - Customer support: 4.5/5 - Functionality: 3.7/5 --- ### eFit Financial is a perfect Gym financial management tool - Overall rating: 5/5 - Reviewer: Julius K. - Verified reviewer: Yes - Company size: 51-200 employees - Product usage: Used other for less than 2 years - Reviewed: December 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Simple and effective way to management gym finances and clients. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Its simple to use, web based booking makes it easy for clients to book sessions from home and confirm availability of instructor, its affordable for use by start up gyms, offers POS features to facilitate reception of payments. #### Cons poor customer support, requires some initial training to effectively set up and use all features. All the features work as expected. #### Vendor response Hi Julius, thank you for sharing your feedback! We're glad we've been able to provide an affordable solution for your online booking and gym management. We're sorry to hear about your experience with our support team. Making sure our clients have everything they need to succeed is our top priority, and we're always looking for ways to improve our process. If you'd be willing to share details about your experience with us, please call 877-772-3348. Thank you for your continued trust and partnership! Replied October 2019 --- ### Great customer service! - Overall rating: 4/5 - Reviewer: Kelly T. - Industry: Hospitality - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Able to sign members up with ease! #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros For the most part, very easy to use! We have a pretty simple operation and it works perfectly for our needs. #### Cons Sometimes, it takes a lot of steps to be able to achieve what you would like to and what you are trying to find is not where you think it will be. #### Vendor response Hi, Kelly. Thank you for taking the time to share your thoughts on our software and services. We're so glad to hear that you¿ve enjoyed our customer service and easy-to-use features. We'd like to learn more about your feedback on our user interface. Please call 877-772-3348 to speak with our support team. Thank you for your business and partnership. -- The eFit Team Replied June 2018 --- ### Who did they pay to give it a 5 Star rating? - Overall rating: 1/5 - Reviewer: Jen C. - Product usage: Used unspecified for unspecified - Reviewed: December 2015 - Review source details: This review was submitted organically. No incentive was offered I have lost clients due to their collection tactics. I have asked them on several occasions to contact the fitness center prior to harassing our clients. We have a valued personal relationship with each of our clients. I would much rather make a phone call to my client to update their credit card information. Efit sends threatening letter, emails and calls. It is overall not user friendly and out dated. The customer service representatives are friendly, and help to the best of their ability, but the software is terrible. Looking forward to the end of my contract so that I can find a real software that fits our needs. #### Ratings breakdown - Ease of use: 1/5 - Customer support: 3/5 #### Vendor response Jen, I'd like to apologize on behalf of eFit Financial. We do everything possible to ensure our clients are presented with the best customer service. We've attempted to contact you several times, and haven't received a response, so I wanted to follow up here and let you know that there are two ways you can request that we no longer contact your members. The first would be to send in a Club Changes Form and request it. There is also a setting within the software to request that we no longer contact your members. I'm also very sorry to hear of your frustrations with our software. We offer free training to all our clients and would love to help you with any issues you are experiencing. Please contact our customer service department and we'd be happy to schedule sessions for you and answer any additional questions you have. Sincerely, Brianna Ballast - Customer Support Manager Replied January 2016 --- ### Overall the software does everything that gets the job done. - Overall rating: 4/5 - Reviewer: Fran C. - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros We've used it since 2004, get's the job done, has a ton of reports and you have the best customer service. #### Cons Not user friendly for our customers, no calendar for website, always run into querks with the activity scheduler, does not have features that competitors now have. --- ### Great service, Easy to use - Overall rating: 5/5 - Reviewer: Matthew B. - Product usage: Used unspecified for unspecified - Reviewed: February 2016 - Review source details: This review was submitted organically. No incentive was offered Pro: CUSTOMER SERVICE. Any time I have a question, I have contact information to a real person at the company that generally replies in under 24 hours. That is a huge deal when it comes to best serving the members in my gym, and when I am uncertain about something. Pro: Training. I've been offered several times to be trained on the service, and it has been offered to my employees as well. It is just part of the program. It took me about a week to get familiar with the software, but past that it was generally easy to use. Any question I had after the training, I got a reply and answer in under 24 hours and someone offered to do a live training with me on any question I had. Con: Sometimes when renewing a membership, it does not activate the access card paired with the account, but I believe there is a reminder when renewing an account that tells you to "remember to activate the card in Brivo(the access card system)" Con: It is exclusively partnered with Constellation Payments and they charge the member $30 for a declined transaction. I think that charge is steep, but that is what Constellation Payments does. Maybe have a couple payment processor options. Overall: very happy with the service. I can do anything from scheduling to billing to point of sale. Easy to use, and I can access it from my couch at home. The only thing I'd want is possibly another payment processor as stated above. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 --- ### System is outdated and not user friendly. Unable to make changes or run desirable reports - Overall rating: 3/5 - Reviewer: Christy K. - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. houses customer data and auto billing #### Ratings breakdown - Ease of use: 2/5 - Customer support: 4/5 - Functionality: 2/5 #### Pros nothing really stands out to be honest. Most likely I would say that the customer service it your best attribute #### Cons once you enter something you can not make any changes. Not user friendly Reporting features very limited and non-manipulative Both our locations member data does not merge #### Vendor response Christy, thank you for your feedback. We're glad you've enjoyed our customer service and automatic billing. We¿d like to learn more about how we can improve your experience with reporting and data management. Please call 877-772-3348 to speak with our support team about your needs. We appreciate the opportunity to work with you and your business. ¿ The eFit Team Replied June 2018 --- ### Efit review - Overall rating: 3/5 - Reviewer: Jim D M. - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Customer service is good. I would like more options for the check in systems and more options for credit card processing. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Ease of use #### Cons Need more options for check in system. The ability to group members by class attended. --- ### We have been having software issues. - Overall rating: 4/5 - Reviewer: Laura S. - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros The Monthly fees are reasonable and that we do receive our funds. The customer service team is always available to help, but having to call them takes time from other important tasks. #### Cons The software is not very user friendly, software bugs, some other issues. The main problem is the system constantly timing out on us. --- ### Good software, Really helpful, knowlegable staff - Overall rating: 4/5 - Reviewer: Elbert E. M. - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Plenty of uses in the software and really helpful staff. Pretty easy to use once everything is populated with your businesses information and calender. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Nice staff. Plenty of uses. #### Cons Can't check members into separate categories or track classes without using the calender. --- ### Efit efficient and effective - Overall rating: 5/5 - Reviewer: DIORI J. - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: July 2016 - Review source details: This review was submitted organically. No incentive was offered Efit has been a wonderful team to work with. With every concern, everyone has been helpful at every turn.Everyone I have worked with did everything they could to make every transition as smooth as possible. From learning to set the system up with training, to having to transfer to a new management team, everyone has been professional and helpful. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like that there are many ways to view the history of client information to best serve our members. #### Cons It's funny the pros are a little bit of the cons, as there is so many ways to delve into the client history that I wasn't able to get to as many methods as I would have liked. --- Showing 1 - 10 of 35 Reviews [See All Reviews](https://www.softwareadvice.com/fitness/efit-financial-profile/reviews/) ## eFit Popular Comparisons [Jackrabbit Gymnastics vs eFit](https://www.softwareadvice.com/fitness/efit-financial-profile/vs/jackrabbit-gymnastics/)[Club Automation vs eFit](https://www.softwareadvice.com/club-management/club-automation-profile/vs/efit-financial/)[Baseline vs eFit](https://www.softwareadvice.com/fitness/efit-financial-profile/vs/statstak/)[bsport vs eFit](https://www.softwareadvice.com/pilates-studio/bsport-profile/vs/efit-financial/)[LegitFit vs eFit](https://www.softwareadvice.com/fitness/efit-financial-profile/vs/legitfit/)[PlayMetrics vs eFit](https://www.softwareadvice.com/fitness/efit-financial-profile/vs/playmetrics/)[TeamLinkt vs eFit](https://www.softwareadvice.com/fitness/efit-financial-profile/vs/teamlinkt/)[ClubRight vs eFit](https://www.softwareadvice.com/martial-arts/clubright-profile/vs/efit-financial/)[LoveAdmin vs eFit](https://www.softwareadvice.com/fitness/efit-financial-profile/vs/paysubsonline/)[Jackrabbit Swim vs eFit](https://www.softwareadvice.com/fitness/efit-financial-profile/vs/jackrabbit-swim/)[Hapana vs eFit](https://www.softwareadvice.com/fitness/efit-financial-profile/vs/hapana/)[Punchpass vs eFit](https://www.softwareadvice.com/compare/22558-efit-financial/vs/451226-Punchpass/)[Rezerv vs eFit](https://www.softwareadvice.com/fitness/efit-financial-profile/vs/rezeve/)[ABC Glofox vs eFit](https://www.softwareadvice.com/fitness/efit-financial-profile/vs/glofox/)[Ashbourne Membership Management vs eFit](https://www.softwareadvice.com/fitness/ashbourne-profile/vs/efit-financial/) ## Other Top Recommended Fitness Software [Wix](https://www.softwareadvice.com/crm/wix-profile/) **4.4** (10777) Recently recommended **0** times [Acuity Scheduling](https://www.softwareadvice.com/medical/acuity-profile/) **4.8** (5761) Recently recommended **0** times [Vagaro](https://www.softwareadvice.com/medical/vagaro-profile/) **4.7** (3654) Recently recommended **0** times [My PT Hub](https://www.softwareadvice.com/coaching/my-pt-hub-profile/) **4.6** (3206) Recently recommended **0** times Stuck Between Options? 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