Gym Insight

RATING:

4.7

(37)

About Gym Insight

Set your gym up for success with easy-to-use, fully integrated, comprehensive management software. Designed by gym owners, Gym Insight intuitively knows what you need and how to help you manage your fitness center smoothly. Gym Insight is fully integrated across components and platforms, so there is no bouncing between expensive 3rd party programs and apps (i.e., membership document e-signing, 24/7 access system, class scheduling system, personal training tracking, members mobile app, SMS delinquent messaging). Time-saving features and automation lets managers, trainers, employees and members be more productive and spend more valuable time doing what they love. Members App includes, class signups, update payment info, check-in history, and digital keytags. Our unique...

Gym Insight Pricing

Starting price: 

$99.00 per month

Free trial: 

Available

Free version: 

Not Available

Completely configurable club dashboard keeps you and your team informed and on target

Gym Insight Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for Gym Insight

1 - 5 of 37 Reviews

Jovon

Health, Wellness and Fitness, 1 employee

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

The Gym at 214 Main

I learn so much every day getting to learn new things from customer service. I like they listen to my ideas and allow me to be a part of making the program better. They are always wanting to help me grow my business

PROS

What I liked most about Gym Insight was its model and how inexpensive it was compared to my other programs. I liked the staff I felt a connection that made me feel like they were there for me all the time from a start-up in September to Present

CONS

When it comes to scheduling I would like to have the option to track my clients monthly not just by the number of sessions. The reason is every month is different and I would like to check them in when they did attend a session.I would like to link with other programs so I don't have to do double work on my newsletters

Reason for choosing Gym Insight

I felt like Gym Insight will listen to the consumer and make moves to help the gym owners grow in the right direction

Reasons for switching to Gym Insight

I needed something cheaper and I needed quality and a way to manage my business

Vendor Response

Thank you for the kind words, Jovon. Happy we were able to set you up for success! We are here for you.

Replied March 2023

Crystal

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2022

Best Club Management Software out there!!! BY FAR!

Exceptional, Outstanding, Successful, Helpful, EASY! Affordable! I could go on….

PROS

I met with 6 other club management software companies. All of them had flaws. They were all overpriced and offered a lot of excess stuff I felt wasn’t necessary for my fitness facility. If they even offered integrated billing with a credit card processing company, their fees were outrageous and all had negative reviews. Not EchoDaily which is what Gym Insight uses! **The customer service… WOW.. let’s talk about this companies willingness to answer every call and every question within minutes (not hours). Thank you [SENSITIVE CONTENT]! All the knowledge they willingly gave me to help me run my gym to the best of my ability was a bonus. I have NEVER and I mean NEVER come across a company with this level of Customer Support. Overall… I SAY LOOK NO FURTHER AND GET THIS NOW!

CONS

There is literally nothing I don’t like. If I came close to something it would be allowing my employee certain assigned roles within the account instead of all the manager roles. And it turned out they were already working on getting this added to the software! SO PROGRESSIVE!

Reason for choosing Gym Insight

Expensive, Billing Integration was too high or had horrible reviews, too many options, not easy enough, unnecessary options that would not apply to my gym, etc.

Vendor Response

Awesome! Thank you so much, Crystal. [Anthony] and the customer service team appreciate it, too, and they are always happy to help. It's great to hear that things are going well. We care because your success is our success, too.

Replied March 2022

User Profile

Sourabh

Verified reviewer

Education Management, 1,001-5,000 employees

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed March 2022

Best solution for healthy gym people

PROS

Good and effective to use ui is good and working effectively

CONS

Not to popular and haven't seems to be used much more need more too

Vendor Response

Thanks for the feedback! Glad that you like the User Interface. We are working on becoming more popular and being used more!

Replied March 2022

User Profile

Kerry

Verified reviewer

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2023

Great Software and Customer Service

Very happy with my decision to change to GymInsight.

PROS

The cost, the features and the ease of setting up and supporting the product. They are very helpful and knowledgeable on any question I ever have. Also VERY happy that they had the door access option and helped literally ever step along the way of my getting it set up. It has worked impeccably.

CONS

I miss having a more thorough mobile app that offered some gym challenges and synchronized with members wearables.

Reason for choosing Gym Insight

Price, door access availability and customer service.

Reasons for switching to Gym Insight

Wanted a software I was comfortable using to process payments as well as member management and door entry.

Vendor Response

Thank you, Kerry! Happy to help with everything! We'll definitely work on including that in further expansions of the Members App!

Replied March 2023

Caprice

Health, Wellness and Fitness, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2017

This system is Great! My search for a great system and decent customer service is over!

I am now able to track my members and financial data efficiently. I have removed the need for paper everywhere. if I am away from the office and there is a problem I can easily access the system to assist my employees.

PROS

The customer service is phenomenal! I cannot say enough about the fact that they are very proactive, and they listen to their customer's feedback. They truly understand the meaning of how valuable customer service is. The system is always being updated to stay current and to meet the needs of their customers. The navigation process is simple and easy to train a person on. The online sign-up portal is very user-friendly. Eventually, this system will become the leader in gym software because of their proactivity in updating the system. The other thing I LOVE about this company is that they DO NOT nickel and dime you for the updates. They are a value added service. The other add-ons that they do have that are an extra fee should be an extra fee because of the manpower they need in order to process them. We used to have an App separate from the system and have gotten rid of it because with the system there was no need for it. We had a very well known system in the past and the customer service was TERRIBLE and the price was ridiculous for what you got! It wasn't very user-friendly either and in order for clients/members to be able to sign up for classes online, it required them to download their app. Most clients/members hated that because they complained about how much space the apps take up on their phone. All I can say is that if you are searching for a company that provides a great system and PHENOMENAL customer service, then Gyminsight is for you!

CONS

There really is not anything I don't like about the system. maybe open up different tabs or pop-ups so that you don't have to go back and forth through the screens. however, I'm sure they are already working on this!