---
title: "Mindbody Software Reviews, Demo & Pricing - 2026"
description: "Review of Mindbody Software: system overview, features, price and cost information. Get free demos and compare to similar programs."
source_url: "https://www.softwareadvice.com/club-management/mindbody-profile/"
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---

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Mindbody

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Overview

[Reviews](https://www.softwareadvice.com/gymnastics/mindbody-profile/reviews/)[Alternatives](https://www.softwareadvice.com/gymnastics/mindbody-profile/alternatives/)

# Mindbody Review

From $79/month 3 plans

Wondering if Mindbody is right for your organization?

Our Appointment Scheduling Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pros and Cons
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

Mindbody

4.0

[(2995)](https://www.softwareadvice.com/gymnastics/mindbody-profile/reviews/)

FrontRunner 2026

Pricing

Starting at $79.00 flat rate per month

### About Mindbody

Mindbody’s all-in-one software has everything you need to seamlessly manage your fitness, wellness, or beauty business end-to-end and grow your revenue. From booking and scheduling to client and staff management, automated marketing and in-depth reporting to integrated payments and lead management, Mindbody helps you thrive. Plus, Mindbody offers innovation you can’t get elsewhere, including an AI front desk, as well as 700+ partner solutions, open API, and an exclusive network of new clients.

Wondering if Mindbody is right for your organization?

Our Appointment Scheduling Software selection experts can help you in 15 minutes or less.

## Mindbody User Interface

## Popular Mindbody Alternatives

Main Product

Mindbody

4.0

[(2995)](https://www.softwareadvice.com/gymnastics/mindbody-profile/reviews/)

Ratings Breakdown

-   3.87Ease of use
-   3.63Value for money
-   3.82Customer support
-   4.00Functionality

Pricing

Starting at $79.00 per month

Get Price

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4.8

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Ratings Breakdown

-   4.81Ease of use
-   4.65Value for money
-   4.75Customer support
-   4.62Functionality

Pricing

Starting at $19.99 per month

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-   4.65Value for money
-   4.63Customer support
-   4.55Functionality

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-   4.01Ease of use
-   3.41Value for money
-   3.24Customer support
-   3.78Functionality

Pricing

Available upon request

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-   4.40Value for money
-   4.59Customer support
-   4.35Functionality

Pricing

Starting at $39.00 per month

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4.8

[(5771)](https://www.softwareadvice.com/medical/acuity-profile/reviews/)

Ratings Breakdown

-   4.63Ease of use
-   4.65Value for money
-   4.65Customer support
-   4.65Functionality

Pricing

Starting at $20.00 per month

Get Price

## Mindbody Pros and Cons

We analyzed 2,995 verified reviews for Mindbody to find out what actual users really think.

Select to learn more

Streamlined Calendar Management Tools

Mindbody makes organizing schedules and reservations simple for both staff and clients. Its intuitive interface lets you create, modify, and sync class or appointment calendars, send automated reminders, and manage everything from one place. Users appreciate easy calendar integration, visibility of availability, and quick access to scheduling features.

Flexible Appointment Booking Options

Mindbody offers user-friendly appointment scheduling for various services, allowing clients to book, reschedule, and receive reminders easily. Businesses benefit from integrated payment processing, client management, and analytics, while mobile access and calendar sync keep both staff and clients organized and informed.

Comprehensive Class Organization Features

Managing classes is straightforward with Mindbody. You can customize schedules, track attendance, process payments, and handle memberships all in one system. The platform supports easy sign-ups, instructor tools, inventory management, and client communication, helping businesses efficiently run group and private sessions.

High And Increasing Costs

Pricing is a major concern for Mindbody users. The software is considered expensive, with frequent price increases, added fees for essential features, and a complex pricing model. Many feel the costs outweigh the benefits, especially for small businesses or those needing only basic functionality.

Slow And Inconsistent Support Response

Many users report that Mindbody's customer support is slow to respond, often unhelpful, and lacks adequate product knowledge. Long wait times, inconsistent answers, and difficulty resolving issues are common complaints, making it challenging for businesses to get timely assistance when problems arise.

Complex And Unintuitive Interface

Mindbody's platform is often described as complicated and not user-friendly. Users find the interface outdated, navigation confusing, and setup processes lengthy. Frequent changes and excessive features can make simple tasks time-consuming, especially for those without technical experience.

## Mindbody Pricing and Plans

Starting price: $79.00 per month

Free Trial

Free Version

Starter

$79.00

flat rate, per month

Plan includes:

-   Business management tools
-   Integrated payments
-   Branded website booking widgets
-   Listing on the Mindbody app
-   Basic reporting

Accelerate

Pricing available upon request

Plan includes:

-   Powerful analytics & reporting
-   Room and resource management for scheduling spaces and rentals
-   Client Pick-a-Spot
-   Promo codes to offer limited-time discounts
-   Access to premium add-ons for customized growth

Ultimate

Pricing available upon request

Plan includes:

-   Dynamic tools to grow your marketing lists
-   Automated email and text campaigns and templates
-   Built-in sales pipeline to manage and convert leads
-   Next-level analytics for client, growth, and retention insights
-   Increased message limits and lower rates on marketing emails and texts

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## Mindbody Features

-   Popular features found in Appointment Scheduling
    
    Appointment Management
    
    Automated Scheduling
    
    Calendar Management
    
    Client Database
    
    Group Scheduling
    
    Mobile Access
    
    Online Payments
    
    Recurring Appointments
    
    Reporting & Statistics
    
-   More features of Mindbody
    
    Access Controls/Permissions
    
    Accounting
    
    Activities Booking
    
    Activity Dashboard
    
    Alerts/Notifications
    
    API
    
    Appointment Scheduling
    
    Assessment Management
    
    Attendance Management
    
    Attendance Tracking
    
    Barcode/Ticket Scanning
    
    Billing & Invoicing
    
    Booking Management
    
    Booking Notes
    
    Booth Rental Management
    
    Calendar Sync
    
    Capacity Management
    
    Charting
    
    Class Management
    
    Class Scheduling
    
    Client Management
    
    Client Portal
    
    Client Profiles
    
    Commission Management
    
    Confirmations/Reminders
    
    Contract/License Management
    
    Costume Management
    
    Credit Card Management
    
    Credit Card Processing
    
    CRM
    
    Customer Accounts
    
    Customer Database
    
    Customer Engagement
    
    Customer Support
    
    Customizable Forms
    
    Customizable Reports
    
    Customizable Templates
    
    Customization
    
    Data Import/Export
    
    Debit/Credit Card Processing
    
    Document Storage
    
    Dues Management
    
    eCommerce Management
    
    Electronic Payments
    
    Email Management
    
    Email Marketing
    
    Email Reminders
    
    Email Templates
    
    Employee Management
    
    Employee Scheduling
    
    EMR/EHR
    
    Event Calendar
    
    Event Management
    
    Event Scheduling
    
    Facility Scheduling
    
    Faculty/Staff Management
    
    Financial Management
    
    Fitness Plan
    
    For Barbershops
    
    For Dance Studios
    
    For Gyms
    
    For Martial Arts
    
    For Medical Spas
    
    For Physical Therapy
    
    For Salons and Spas
    
    For Yoga/Pilates Studios
    
    Gift Card Management
    
    Group Reservations
    
    HIPAA Compliant
    
    Inventory Management
    
    Inventory Tracking
    
    Item Management
    
    Lead Management
    
    Live Chat
    
    Loyalty Program
    
    Marketing Automation
    
    Marketing Management
    
    Member Communication
    
    Member Database
    
    Member Directory
    
    Member Portal
    
    Membership Management
    
    Membership Renewals
    
    Member Types
    
    Mobile App
    
    Multi-Location
    
    Multiple User Accounts
    
    Online Booking
    
    Online Registration
    
    Online Store
    
    Onsite Registration
    
    Patient Scheduling
    
    Payment Processing
    
    Payroll & Commissions
    
    Payroll Management
    
    Performance Metrics
    
    Point of Sale (POS)
    
    Practice Management
    
    Progress Notes
    
    Promotions Management
    
    Purchase Order Management
    
    Purchasing & Receiving
    
    Rate Management
    
    Real-Time Reporting
    
    Real-time Scheduling
    
    Referral Tracking
    
    Reminders
    
    Reporting/Analytics
    
    Resource Scheduling
    
    Retail Inventory Management
    
    Room Booking
    
    Sales Reports
    
    Scheduling
    
    Secure Login
    
    Self Check-In/Check-Out
    
    SMS Marketing
    
    SMS Messaging
    
    SMS Reminders
    
    SOAP notes
    
    Social Media Integration
    
    Staff Management
    
    Staff Scheduling
    
    Student Management
    
    Task Scheduling
    
    Team Management
    
    Template Management
    
    Third-Party Integrations
    
    Time & Expense Tracking
    
    Training Management
    
    Transaction History
    
    Treatment Planning
    
    Visitor Management
    
    Wait List Management
    
    Website Integration
    
    Website Management
    

## Mindbody Integrations

Google Calendar

Integration rated 4.5 from 19 reviews

Constant Contact

Integration rated 4.4 from 15 reviews

Grow

Integration rated undefined from -1 review

Xero

Integration rated undefined from -1 review

ABC Trainerize

Integration rated undefined from -1 review

ActiveCampaign

Integration rated undefined from -1 review

See all 35 integrations

## Mindbody User Reviews

## Mindbody customer ratings

- Overall rating: 4.0/5
- Total reviews: 2,995

### Rating distribution

- 5 stars: 1,435 reviews (48%)
- 4 stars: 809 reviews (27%)
- 3 stars: 359 reviews (12%)
- 2 stars: 143 reviews (5%)
- 1 star: 249 reviews (8%)

### Secondary ratings

- Ease of use: 3.9/5
- Value for money: 3.6/5
- Customer support: 3.8/5
- Functionality: 4.0/5

---

### Better Options available

- Overall rating: 2/5
- Reviewer: Elizabeth H.
- Verified reviewer: Yes
- Industry: Automotive
- Company size: 51-200 employees
- Product usage: Used monthly for more than 2 years
- Reviewed: March 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall I think there are better systems available and studios that value profit and convenience are likely to prefer a more customizable platform

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 3/5
- Customer support: 2/5
- Functionality: 3/5

#### Pros

Used widely by many studios and practitioners, allowing users to easily see all activity- The billing/class credits easy to track.

#### Cons

Seems to have frequent errors and outages, meaning you can get locked out of a class if you are unable to sign up in time. Sometimes classes are missing.

---

### MindBody for small businesses

- Overall rating: 5/5
- Reviewer: Tamsin C.
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: January 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Overall, it is has all the features a business could need to run smoothly, and continue to grow. Lots of different options all in one software.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

Extensive features to grow business. Good scheduling options. Easy to use with lots of tutorials and customer support options.

#### Cons

It is a little costly for smaller businesses (especially Canadian businesses), especially as costs of running a business increase but businesses are limited in how much more they can charge customers. It has taken several years of familiarizing myself with MindBody to be able to use all the customizable features. A few times, I have figured out how to troubleshoot a problem or integrate a feature while on the phone with customer support, who were not able to find a solution.

#### Reasons for choosing Mindbody

We had been with mindBody for so many years prior, it was better to stick with a software we were familiar with.

---

### Definitely recommend.

- Overall rating: 5/5
- Reviewer: Drew M.
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: 11-50 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: March 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

From day 1 it has been easy to use and provided all the services you expect from an online system. Very user friendly.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Straightforward and simple it navigate. Always provide reminders for patients and chart/scheduling is easy.

#### Cons

I honestly can't think of any negatives. Of all the EMR platforms I have used Mindbody is up there with the best of them

---

### Convenient Booking App for fitness classes

- Overall rating: 4/5
- Reviewer: Fatemeh E.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 51-200 employees
- Product usage: Used daily for less than 12 months
- Reviewed: June 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 5/5

#### Pros

Mindbody makes it really easy to find, book, and manage fitness classes from different studios in one place. The app is convenien, and helps keep schedules and appointments all in one spot.

#### Cons

It can be a bit slow or glitchy at times, and some features feel limited depending on the studio or service you’re using.

---

### Software Booking System Made Easy!

- Overall rating: 5/5
- Reviewer: Tiffany M.
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: 501-1000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: April 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Excellent! I love all of the features for stats, for bookings and client emails! It's also great value for the money!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Mindbody is an intuitive software program, easy to use and understand and troubleshoot when I have questions using the AI function or the chat.

#### Cons

The new schedule booking for "unavailability" is glithcy; I much preferred how this worked before it was changed recently

#### Reasons for switching to Mindbody

Modernize and update how we manage our bookings

---

### Don't do it

- Overall rating: 2/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: 2-10 employees
- Product usage: Used daily for less than 12 months
- Reviewed: May 2026
- Review source details: This review was submitted organically. No incentive was offered

Not great and please be mindful before going with these guys. I'm writing this as its come to a point that I have spent so much time on this app, for something that is an overpriced booking system.

#### Ratings breakdown

- Ease of use: 2/5
- Value for money: 1/5
- Customer support: 4/5
- Functionality: 2/5

#### Pros

Linked with Class pass. Costumer service calls straight away when you request help. That's all I can think of

#### Cons

Time consuming with behind house. Contracts links sometimes works for clients depending on the phone they have, better if they do it through the computer. Not user friendly. The three months free they give you in the beginning is due to how long it takes to convert your clients over and get contracts up and running. I paid clients transaction fees, which can equate to a lot for a small business. $2200 for us since we have been in contract. Now the transaction fees is working with mind body and is a new feature, everyone has to be sold a new contract because current contracts don't work with the transaction fees, which now requires more time for not only clients, you again. Took three months and 6 different calls for customer service to find the right person to start our appointments in the app for our clients to use. I had been doing this individually each week during this time You are locked in for a year. You are promised everything, time back, ease and leads walking through the door. I've found the opposite. Not to mention it iss 5x more than most other providers out there. I find it hard to write like this as it takes a lot for me to leave a review this bad, never have I ever in 10years in the business and working with two different providers in the past. The only best part of this whole experience is how well the sales guys sell it in the beginning.

#### Reasons for switching to Mindbody

Promised the ease of moving automated emails over, our LCRM and more leads through mind body. Moving everything on to one platform and more leads.

---

### Too Expensive

- Overall rating: 3/5
- Reviewer: Andrew H.
- Verified reviewer: Yes
- Industry: Education Management
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: February 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

It's a product governed by and for investors - not studios and not students. It'll work, but I would chose a cheaper company if I had to do it over again.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 3/5

#### Pros

It's well known and doesn't have payment processing issues. I like that they have a point of sale feature.

#### Cons

It's too expensive and they are constantly pushing features no one wants. The updates are glitchy as hell. All customer support has to go through AI, which is often useless. My clients get frustrated that they can't get help with their accounts too.

#### Reasons for choosing Mindbody

They had a point of sale option - we need to be able to sell things in person

---

### Long time user!

- Overall rating: 5/5
- Reviewer: Robin M.
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: December 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

I have been using Mindbody for over 18 years. It has been reliable for the entire time. I switched to another service last year but ended up switching back, I needed the features that Mindbody offers.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Ease of use, reliable, professional, all-in-one, customer support, constantly improving, quick to reply.

#### Cons

High cost for more features. I have stayed at the lowest tier and made due with the features included there.

#### Reasons for choosing Mindbody

I liked the look of Mindbody over Zenplanner when I was first deciding.

---

### Solid Software that Works Well

- Overall rating: 4/5
- Reviewer: David V.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 11-50 employees
- Product usage: Used monthly for less than 2 years
- Reviewed: January 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall - a very solid software that works well, but is not as flexible as we were hoping that it would be.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Mindbody provides a solid CMS with easy to use customer scheduling and forms for capturing new customers with many features for any health and wellness business.

#### Cons

Customizing their forms was not an easy task, and our biggest roadblock with this software was obtaining lead attribution data.

#### Reasons for switching to Mindbody

Client specific needs in the health and wellness industry.

---

### Not worth the brand time - not a good client support company.

- Overall rating: 2/5
- Reviewer: M. L.
- Verified reviewer: Yes
- Industry: Education Management
- Company size: 11-50 employees
- Product usage: Used monthly for less than 12 months
- Reviewed: September 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Very disappointed based on what was talked about in the sales call. You only have AI support after. No client support at all. Emails don't even get returned.

#### Ratings breakdown

- Ease of use: 2/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 4/5

#### Pros

Been around for a long time. No downtime. Able to integrate with your current database. Lots of functionalities.

#### Cons

Don't have good client support at all. The sales person also isn't helpful after you sign the contract. Onboarding team isn't well-trained or professional. Will cancel last-minute or not show up at all!

---

Showing 1 - 10 of 2995 Reviews

[See All Reviews](https://www.softwareadvice.com/gymnastics/mindbody-profile/reviews/)

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