PushPress

RATING:

4.7

(181)

About PushPress

PushPress is a cloud-based business management solution for gyms and clubs that helps them to manage their day-to-day business operations. Key functionalities include reservations, check-ins, billing and client management. PushPress features a point of sale (POS) functionality that allows users to sell products on site such as apparel, sports drinks, supplements and memberships. It supports multiple payment methods and also includes a self-checkout mode. The solution can also project data such as upcoming activities, customer check-ins and workout routines onto television screens using an Amazon Fire Stick integration . PushPress provides users with an API that allows them to integrate the solution with their websites. Users can sell recurring subscriptions, e...

Awards and Recognition

FrontRunner 2022
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

PushPress Pricing

Announcing PushPress Free - Our Pay as you Grow plan! Best suited for gyms and personal trainers with less than $15,000/month in revenue. $0 - Free of fixed monthly fees! Month to month, no contracts or obligations. Contact PushPress to learn about multi-location discounts.

Starting price: 

$159.00 per month

Free trial: 

Available

Free version: 

Available

Dashboard
Slide 1 of 6

PushPress Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for PushPress

1 - 5 of 181 Reviews

User Profile

Dawna

Verified reviewer

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2018

Good software, great support

Amazing customer service. Push Press is an ever evolving platform which they are constantly working to improve, but it does not have all the kinks worked out and there are a lot of needs for workarounds to manage fairly basic (in my opinion) needs. Still, I would rather work with a company whose product has a little less finesse but who I know is doing their best to improve it and serve their clients needs than with a company which has everything under the sun but who you can't reach when there is a problem.

PROS

The software is simple to use, and the support is phenomenal. If there is an issue the developers are quick to respond and will dig in until they find the issue.

CONS

I like that it's basic.... but I also don't like that it's basic. Would like a little more robustness in reporting and member management. I understand the developers want to focus on what they feel are the most important areas rather than adding a bunch of bells and whistles, but I think what I would want to be able to generate from the software and what the developers feel is most important doesn't always line up.

Antonio

Health, Wellness and Fitness, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2021

Push Press, your simple solution

Very reliable support team. Minimal issues and very easy to navigate through

PROS

I’ve used a lot of software programs in the past but Push Press goes above and beyond for reporting option and customer service

CONS

No real cons at all, there are a lot of options available and support team always helps. Plenty of options that cha solve multiple issues just takes a while to learn

Reason for choosing PushPress

Push Press wasted no time getting with me and my needs.

Reasons for switching to PushPress

Pricing and customer support

Adam

Computer & Network Security, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed October 2022

PushPress fails to delete your identity - the support is terrible

The customer support experience to resolve my issue has been exceptionally poor.

PROS

reserving classes, seeing attendance history.

CONS

I am a gym attendee (not a gym owner). I have been working with Pushpress support for several months to simply delete some accounts on some gyms done drop-ins with. They simply can't remove my identity from these gyms, nor were they able to generate receipts or sync my calendar as a result. When a customer requests to have their identity removed, this should be taken care of promptly. Any company does this, but Pushpress does not.

Skyler

Health, Wellness and Fitness, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2019

Industry Leader in Gym Management Software

PushPress saves me time, effort and money, allowing me to do more of what I want to do and less of what I have to do.

PROS

I've been using PushPress for over two years now and have been consistently surprised by PushPress. The company is constantly evolving, adding new products, services and integrations that empower me to spend less time on running a business and more on what I'm in business for. Exceptional customer service is just the icing on the cake.

CONS

Interface is slightly "rigid," but it does everything it needs to do, so it's not really a problem as much as it is an opportunity.

Reason for choosing PushPress

Cost, reliability, integration with other services, downtime, customer service

Vendor Response

Thanks for the review Skyler! I love your mindset in that it's more of an opportunity! We're actually redoing the whole frontend right now :)

Replied May 2019

Jason

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2020

Can you add a 6 start option?!

Excellent ... Customer service is the best I have ever experienced!

PROS

It's so easy to use and any info I need is very easy to access.

CONS

Wish I could select the day I wanted to see for the "my day" section on the dashboard

Reason for choosing PushPress

Their growing reputation from other gym owners.

Reasons for switching to PushPress

Rising cost of zen planner.

Vendor Response

Jason! Thank you so much for the review. We view customer success as our only mission here - including the support you're getting from our team! (but also including the software and the education we can provide)

Replied April 2020