SportsEngine Software

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About SportsEngine

SportsEngine is a cloud-based sports management solution for sports-event organizers. The software helps users manage operations, online registration, leagues organization and website design. SportsEngine’s online registration feature enables participants to sign up for an event using email, Facebook and Twitter. Users can also register from mobile devices such as a laptop, tablet or smartphone. SportsEngine’s Tourney feature enables team managers to use online schedules, scores and standings. Also, the feature provides real-time updates to users regarding changes in event venues and schedules. The solution integrates with platforms such as Facebook, Twitter, MailChimp and OnlineDraft. SportsEngine comes with a mobile application for iOS and Android devic...

SportsEngine Pricing

Pricing includes a dedicated success coach – request a free quote via the SportsEngine website.

Starting price: 

$69.00 per month

Free trial: 

Not Available

Free version: 

Available

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SportsEngine team home page

SportsEngine User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4

Value for money

4

Customer support

4

Functionality

4

Showing 1 - 5 of 177 reviews

Richard

Company size: 201-500 employees

Industry: Sports

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

August 2021

Using SPortsEngine as a referee

User Profile

Mark

Verified reviewer

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

March 2018

Parents love it ... rockstar support ... simple to use!

We just ran a fundraiser through the site. 4421 individual products sold through a shareable social media link from our Sports Engine team page. We made money for our lacrosse club and I didn't have to lift a finger. They built it all as a registration. When it comes time for delivery I run one report and all the data is there.

Pros

The interface is simple and user-friendly. Parents and players love the team stats feature! Great mobile App. Reporting is a breeze exportable .xls for everything you want to know. Registrations can be used for fundraising sales. Can't say enough about their support team and I manage a support team for a web hosting company. I could have built all the functionality myself but it would have taken months these guys have an out of the box solution at a reasonable price. Don't listen to the hater reviews they have no idea what it takes to keep an application like this running and are looking for free software that can't do what you need it to do. This stuff works and is reasonably priced!

Cons

Some limitations to the size of pick list you can have them build for you when using registrations as fundraising management but I'm asking a lot of their support team to manually build out lists. I wish they would implement export to Google Drive in the spreadsheet reporting features.

Robert

Company size: 2-10 employees

Industry: Sports

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
2

Ease-of-use

out of 5
2

Value for money

out of 5
2

Customer support

out of 5
4

Functionality

out of 5

July 2020

Lots of Features - Difficult to Use - Limited Reporting

Mixed. We thought the league website looked better than our previous version. But getting data out of the system and league setup was more difficult than our previous provider.

Pros

It has a robust front-end. Lots of features available for your league/team website. Their tool allowed users to easily build nice looking websites. They had many widgets that allowed you do generate many different web objects on a website (i.e. News articles, league standings, podcasts and use of your own URL). They offer the opportunity to provide feedback to enhance the product.

Cons

Administrator interface was somewhat convoluted and not user friendly. Setting up a season, teams, divisions and games was not straightforward. Reports were limited. In our league, our commissioner needed to track specific penalties. SportsEngine does not offer true report functionality. It lacked the ability to design your own report, specify a query for the exact data you needed or specify the layout of the data. Even though they offer the ability to provide input on new features or suggest them, very few of the suggestions turn into reality. Nice feature to enter games real-time but it also was not always easy to use. Initial outlay was over $6k with annual cost around $700.

Reasons for switching to SportsEngine

Our sponsor was ending their affiliation with Pointstreak. They offered the leagues they sponsored a one-time amount to purchase their own websites. We could stay with PS or find another vendor. We heard some very good things about the site and company. We were impressed with their sales presentation. But support was a little weak and in the end, we are not pleased after 2+ years using SportsEngine. At the time, Pointstreak was sold to another company and several of the individuals we dealt with were let go.

Glenn

Company size: 2-10 employees

Industry: Sports

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
1

Value for money

out of 5
1

Customer support

out of 5
4

Functionality

out of 5

November 2021

Great Product, Awful Customer Service

It was easy to setup our team and the corresponding website that was created was great. After the first year, we kept getting nickled and dimed from SE. We were happy to use the app and website the way we were, but customer service wanted us to use more of their features that were available. We started getting charged MORE for not using online registration or online payments. Our customer service representative didn't like to return calls to work out the problems we faced. We also couldn't get copies of the contract that stated we had to use online registration and payments for players.

Pros

It makes great integration between the mobile app and the website. Easy to use and easy to edit web pages.

Cons

Loss of ability to edit player pages once the players/parents have claimed/registered their athletes makes it very hard as an administrator to correct problems on my own.

Reasons for choosing SportsEngine

More options and functionality.

Reasons for switching to SportsEngine

SE offered a better website experience.

User Profile

Jon

Verified reviewer

Company size: 51-200 employees

Industry: Computer Software

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
1

Ease-of-use

out of 5
2

Value for money

out of 5
1

Customer support

out of 5
1

Functionality

out of 5

November 2018

Great Salesrep, Horrible, Clunky Interface and terrible email editor- stay away!

(There must be a limit above)... but there's more bad news: The registration form must be built by 'SportsEngine Engineers'. There's no way to modify it yourself, and when you do add fields, weird things happen and people can't complete the form. Also, don't add fields like "Parent2 Email Address"... because you would think that means that Parent2 would get copied on email and nothing is further from the truth. Also, the system doesn't recognize registrations from the same family (if they occur separately). The result? No way to calculate a 'Maximum Charge" (In our league it's max $300/family)... This just results in more time wasted explaining the limitations of SportsEngine to parents. The system is cobbled together from a bunch of different technologies... for example, the website editor is different from the registration system, which is COMPLETELY different from the payments system. SportsEngine Sales People... YOU KNOW THIS IS TRUE. DON'T DECEIVE YOUR CUSTOMERS INTO THINKING IT IS JUST ONE SYSTEM. The support is basically chat only, and very, very hard to get a hold of a live human being. Bottom line, we've been using this two seasons already, and this is the last one as far as I am concerned. (Note: We serve around 1,200 families across a handful of sports including basketball, baseball, softball, volleyball, etc.) So if you are still reading this and somehow still considering SportsEngine, absolutely make sure you are shown how to do basic tasks.

Pros

The ability to log in using Gmail is the saving grace of this software. I also like the admin edit mode (the only thing I like about the edit mode), where you can see what the website looks like as a user, and then change components of it. But that's about it.

Cons

Oh, where do I begin??? The HTML editor looks like it is circa 1997. It's was clearly designed for older computers- you can't even see what you are typing-not enough space. Also, What You See is DEFINITELY NOT what you get. For example, you have to know to hit the Enter key twice if you actually want a line space. Also, forget dropping or pasting pictures- you have to know HTML. You have to have a degree in SQL programming to figure out how to pull reports. Worse, there is no common field (like a Google Search field) where you can enter in some piece of information... you have to select filter, then select the field, then select a list of operators... and so on... and this is just to find coaches who are registered for the Boys 3rd/4th grade division. it's so frustrating! Then there are the things you can't do at all... like add an extra email address... This happens all of the time... As an admin, I get requests from parents to add another email address... and I CAN'T DO IT! Only the person who created the account can add additional notification email addresses, and even then (in at least one case) they still don't get emails form the system. And the emails you do get have automatic advertising.... and are definitely NOT mobile friendly. It gets worse from there- Coaches HATE, HATE, HATE using SportsEngine to try and upload schedules or even send messages to their team. They actually voted to go back to email.

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