SportsEngine
About SportsEngine
Awards and Recognition
SportsEngine Pricing
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Starting price:
$129.00 per month
Free trial:
Not Available
Free version:
Available
Most Helpful Reviews for SportsEngine
1 - 5 of 196 Reviews
Glenn
Pharmaceuticals, 10,001+ employees
Used more than 2 years
OVERALL RATING:
3
Reviewed June 2022
Great Product, Awful Customer Service
Kimberly
Verified reviewer
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2017
Took on this project and Sports Engine made it easy and the support is fantastic.
Parents at the High School LOVE the fact that they can be communicated with, the calendar is easy to read. And all forms and information is all in one place.
PROSEasy to use! Easy to train others to use. Tech support is very helpful. Helped me brand our Athletic Dept and families LOVE it! Easy to access and full of all the information parents need at our High School.
CONSWhen I go to the helpful videos, I can't search a specific topic. Too many articles come up for the topic I choose. Other than that, absolutely NO problems with Sports Engine.
Lacey
Sports, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2019
Fusion SC User Review
Registration and player management has become much simpler and more streamlined since we switched to SportsEngine, with everything being 100% online. It has made our processes simpler and faster to work through, from rostering to invoicing and even processing refunds. As a Club Admin and parent, I also find the website to be very user friendly for both sides.
PROSI like the fact that everything is migrating into one location, taking away the need for using/visiting multiple websites to complete necessary tasks.
CONSThere is a lack of some functionality that our organization had with our previous software (Blue Sombrero), which makes some tasks impossible to do without big workarounds (if at all). One example of this is the ability to transfer players between programs without parents having to complete a whole new registration.
Reasons for switching to SportsEngine
We were looking for something more modern that offered better functionality to not only handle registration and player management, but also serve our needs on the website end. SportsEngine offered a product that fit the direction we were looking to go towards, especially with the NBC merge that was coming soon (at the time we went over the proposal).
Anonymous
11-50 employees
Used daily for more than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed May 2023
After 13 years, this is what you get, and it's NOT good.
This is a HORRIBLE company to do business with and if you are looking for a company to make your life easier with amateur sports this is no longer the one. NGIN used to be friendly, now that it is owned by NBC it is obvious that they DO NOT CARE, they just want your money.
PROSNothing anymore. Everything I have questions about they give me a standard "we do not have that capability" answer. They make decisions based on what they want (easy) versus what would be best for their customer.
CONSI was one of the very first users of NGIN (SportsEngine predecessor) in 2012, 13 years ago. Back then it was very easy to talk to a customer service agent or sales to get issues resolved, and usually immediate response to all issues. I run a High School Football Program in Canada where we register our athletes online and have been doing so for the past 13 years using SportsEngine. This year they decided to 'change' aspects of the registration WITHOUT reaching out to us to tell us of functionality changes that are important to our process of registering athletes, causing some major pains in processing registrations.Every once in a while a user runs into an issue where they try to complete the registration, trying to make a payment and all they get on the screen is a frozen 'sending your payment' message. Nothing goes through. This is not all people trying to register, but a significant amount of them.I contacted SportsEngine customer service (they only allow this in an online chat) on at least 6 occasions over a week long period and the only response I have received is an automated 'we are looking into it' . NO resolution. I booked a telephone conversation with them (that takes a week to book in advance btw) and here we are, 2 hours past the scheduled time they were supposed to call me and you guessed it, NO PHONE CALL. It is THEIR problem and it has been over a week and not even a message or call to tell me where they are at with my issue.
Reason for choosing SportsEngine
They were user friendly and keen on keeping their relationship with you professional and helpful. That is no longer the case.
Richard
Sports, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
4
Reviewed August 2019
Using SPortsEngine as a referee
Use the software as an end user to go in for game reports. After a game when there is a penalty to report, I go to SportEngine and look up the game Sometimes I go in to look at future games coming up
PROSAll league games are listed. Games are usually in one central location (Need good thought process as to how leagues and games are listed)
CONSPenalties from games are listed in order they occurred rather than broken out by team Not always intuitive
Reasons for switching to SportsEngine
Was not my decision. SportsENgine is tied in with USA Hockey and reporting is easier across the country using one database