TeamSnap is a cloud-based team management solution for parents, coaches, team managers and group organizers. This solution helps users manage team members and communication within teams.

With TeamSnap, team managers can remotely schedule events and set event descriptions such as arrival times, locations and opponents. Team members can also sync event details with third-party personal calendars like Apple’s Calendar, Microsoft Outlook or Google Calendar for real-time updates.

This solution allows users to communicate with team members via email, text messages or a private online forum. Team managers can also send bulk emails to entire teams with a single click.

TeamSnap allows users to create action plans and ensure proper follow-up with built-in reporting features. Members receiving event notifications can reply with their availability.

Other features include photo sharing, statistics reporting, refreshment tracking and managing sponsorships. The solution can also be accessed through a mobile app available for Android and iOS.

Customizable homepage
Customizable homepage

Customizable homepage

View teams

View teams

Track membership

Track membership

Track attendance

Track attendance

Player statistics

Player statistics

Tracking

Tracking

Supported Operating System(s):

Web browser (OS agnostic)



46 Reviews of TeamSnap

Overall rating

4.5 / 5 stars

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Showing 1 - 20 of 46 reviews

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Todd from Orange County (N.C.) Government

Number of employees:  501-1,000 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

TeamSnap automates managing my soccer team

Before I used TeamSnap, I had to remember to send email reminders to the team before each game and practice. I had to manage multiple email addresses from some players (parents, grandparents, etc.). I had to check our snack lineup each week and remind the parent who was supposed to bring the halftime and postgame snacks. Now, I can do all that through TeamSnap, and it automates a lot of those functions. All my parents downloaded the mobile app. I no longer have to worry if a player's demail address dropped off the email chain.

Pros

There are a lot of things I love about this software. I have been coaching youth soccer for almost 10 years. The best feature is the player availability feature. It lets me know who is going to be at each game, and it is easier for the parents to use instead of sending me an email. I also love the automated email reminders so I no longer have to send emails before each game and practice.

Cons

My soccer team only plays about six months of the year (fall and spring) but I have to pay a yearly fee. It would be nice if I could only have to pay for the months I use it.

Review Source: Capterra

Chris from I Think Realty

Number of employees:  1 employee

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Great way to communicate with youth teams

It is a great way to organize team events and communicate with parents and teammates.

Pros

I love how easy it is to use to communicate with the team. I can send schedules of games, what color uniform to wear, practices, whatever I need to do.

Cons

It is a little difficult to add spouses of kids onto the team unless done through the team manager.

Review Source: Capterra

Jennifer from Champlain College

Number of employees:  201-500 employees

Ease-of-use

Functionality

October 2018

Great for coaches

I use this to manage 2 soccer teams and it's been really great. It makes keeping track of what's going on super simple.

Pros

That I can map out a whole season and quickly evaluate who will be there, and who won't.
I also like being able to message the team in the app bc I know the whole team has access and all see it.

Cons

I haven't really found anything I've wanted to do with it and couldn't . So far, so good. But my needs are pretty simple.

Review Source: Capterra
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Verified Reviewer

Number of employees:  1,001-5,000 employees

Ease-of-use

Customer support

Functionality

October 2018

League Administrator

This software has become a 'no brainer' for operations of our association. Managers are give access to their team accounts and the rest is history.

Pros

With the new features we have been able to use this software for our entire association. I use it to enter team development times and can ensure all parents have been notified with the features provided. I can monitor the teams and their activities. It has made the rostering of teams so easy and provide info to Hockey Canada all in one software.

Cons

There are additional fees associated with using the Invoicing feature.

Review Source: Capterra
LinkedIn icon
Verified Reviewer

Number of employees:  1 employee

Ease-of-use

Functionality

October 2018

TeamSnap Love

Using for team sports use and love for our youth volleyball league.

Pros

Easy to set up Group Chats & Team Notifications. Also has a feature for adding other team family members allowing for text or email notifications.

Cons

Would like to see a feature letting you know if members are not receiving messages (bad number or invalid emails).

Review Source: Capterra

Response: TeamSnap, TeamSnap.com LLC

October 2018

Thanks for the review! We do let you know in most cases if the email is bad or there is some other email error.

LinkedIn icon
Verified Reviewer

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

Team Snap

Great!

Pros

Its an all in one app that enables our team to have all of the information that we need in one place.

Cons

The fact that our notifications come in the email instead of generating texts and notifying that there is a comment.

Review Source: Capterra
LinkedIn icon
Verified Reviewer

Number of employees:  1 employee

Ease-of-use

Functionality

September 2018

Love this app!! If youre an athletic coach, get this!!

Pros

I really love how easy it is to press the map button to take you where you need to go for the teams game. The announcements or notifications on when the game starts or who won is also a nice feature.

Cons

I do wish I could have several teams listed but only select one as the main source or active use. For example, in order to see a particular team I must have there's open and to avoid over notifications, I have to close the other teams. I wish it could all be there but have like a number of notifications to review when available vs receiving several messages or notifications on the phone.

Review Source: Capterra

Whitney from YMCA of Greater Vancouver

Number of employees:  201-500 employees

Ease-of-use

Functionality

September 2018

Great Team App

Pros

Love the ability to have the schedule as well as the ability for team members to opt in or out of the games. It also allows you to keep live score updates during games

Cons

only downside is that it is not that customize-able

Review Source: Capterra

Kit from 16U Softball Northern California

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

This is a great app! Tell your coach you gotta have it :)

Pros

Very easy to use and lots of features that are helpful. I am a parent of a teen-aged athlete and have a hard time keeping up with her practice, game, and travel schedule. With TeamSnap all that can be put in one central place that's easy to use. There are other features too, like contact info of other parents, who's assigned to bring what at tournament, etc. Anyone can send messages or alerts to coaches, parents, players and it keeps a nice tidy record of it all if you have to go back to review a message.

I cannot think of a single bug in the software after 3+ years of using TeamSnap. Also, they have great customer service who helped me when I was having a problem subscribing to TeamSnap calendar from Apple calendar.

Cons

Honestly, I can't really think of anything negative or a feature that I wish it had. Well done and complete!

Review Source: Capterra

Christian from Susa

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

TeamSnap Works Well for Me

My overall experience with TeamSnap is mostly positive. It helps me to keep my teams organized and infirmary.

Pros

Ease of notification of team members for events

Cons

Multiple rosters for an individual team aren’t an option

Review Source: Capterra

Leslie from San Juan Unified School District

Number of employees:  1,001-5,000 employees

Ease-of-use

Value for money

Functionality

August 2018

Keeps me updated

Pros

I know when and where all of our games are and the messages from the coach are timely.

Cons

Defaults to lots and lots of emails as well as the other notification

Review Source: Capterra

Andrew from Barter Systems

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

Great APP for all sports teams

This free APP is perfect for all team sports. It gives up to date information on practices and games . It also lets you communicate with the coach for games and practice status.

Pros

The ease of use. Its super easy to download.

Cons

When I downloaded the app, it brought me to our former soccer team, not our current one.

Review Source: Capterra

Laura from Syserco

Club type:  Sports leagues

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

TeamSnap is the ONLY software to use for team managment

I have tried other options (been forced to by orgs that don't use snap) and no one comes close. They save you tons of time with the repeat feature and they always respond immediately to inquiries.

Pros

Great interface- they really get what people need to manage teams. Quick response from customer support.

Cons

Price has been steadily rising which is not a big deal as the team splits it. They do allow you to keep your original amount if you have had a team for years.

Review Source
LinkedIn icon
Verified Reviewer

Ease-of-use

Value for money

Customer support

Functionality

July 2018

Great for organizing a team (which is never easy)

Good team organization, keeps players accountable.

Pros

My hockey team uses TeamSnap to track availability each week. It's better than the alternative which was to send an email to 15 guys and watch as everyone hit's reply all. There are additional features such as assignments (ex. who brings the beer) but we don't really use that.

Cons

I don't know if this is the app or my team manager but we tend to get a lot of emails asking me to confirm my availability. Once I select "Yes I'll be there" I don't want to get more emails about it. But this could be my manager selecting some option for that.

Review Source: Capterra

Heather from HjR Consulting

Number of employees:  1 employee

Ease-of-use

Value for money

Customer support

Functionality

July 2018

loved it for my soccer team

Pros

good communication tool
connectivitity clear
perfect for a soccer team
loved the time schedule application

Cons

less emails for spamming schedules
hard to individualize
limited in response or communication connection

Review Source: Capterra

Response: TeamSnap, TeamSnap.com LLC

July 2018

Thanks for the review. You can dial in the emails you receive around the schedule. Here is a help article on the topic - https://helpme.teamsnap.com/article/271-set-or-adjust-personal-notification-preferences If that doesn't solve it, drop us a line here https://helpme.teamsnap.com/

Jason from Association

Ease-of-use

Value for money

Customer support

Functionality

June 2018

Great tool to keep track of team attendance!

Pros

The ability to track past and future attendance at team events is really excellent but the best feature is the fact the system sends automated reminders to team members on upcoming events which save me time. This function alone makes it worth getting.

Cons

Sometimes the application doesn't load quickly or sometimes freezes which makes it frustrating. And on occasion, switching between the schedule and roster tabs does the same thing.

Review Source: Capterra

Kirk from Litigation Support Services - Cincinnati, OH

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

June 2018

Great Team Management Software

Pros

I have used TeamSnap to manage youth sports teams for years. Very easy to use and very convenient to use to contact parents with updates.

Cons

Some of the features that would be helpful to the team are included only in paid version (not that this offends me at all) but don't want to charge parents additional fees for them so we just go with the free version and make due.

Review Source: Capterra

Fabricio from Cooperativa Mixta Matasiete

Ease-of-use

Value for money

Customer support

Functionality

June 2018

Helped me to organize the practices and games

Pros

This software is the best I found, I solved the problems I had to coordinate matches and practice with my soccer team. It's very easy to use.

Cons

at the beginning this software has made me a little difficult. but when I learned all their tools and functions was the maximum

Review Source: Capterra

Gus from Marketing and Advertising

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

June 2018

The Problem Solver

it saves me a ton of time

Pros

It saves parents and coaches so much time! This app allows youth sports coaches to stay in communication with the parents and players without the hassle of phone calls, texts and emails. all the info lives in one place and it's oh so worth it

Cons

The app does not replace the relationship that coaches and parents should always have. Coaches can rely on the app too much and lose track of the real human factor but other than that the app does a ton of stuff for teams.

Review Source: Capterra

Daphne Schexnayder from Miracle-Ear-LA

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

May 2018

use this for my son's baseball team

Pros

it's really convenient. we don't have to exchange numbers of parents in order to communicate. It also has the roster and the schedule that we can just look back on whenever we need it.

Cons

the advertisements that are displayed. I don't recall ever seeing an ad on an App like this before. but that's really just such a small thing and easily ignored

Review Source: Capterra

Displaying 1 - 20 of 46 reviews