TeamSnap software


39 reviews(4.5/5)
39 reviews(4.5/5)

TeamSnap is a cloud-based team management solution for parents, coaches, team managers and group organizers. This solution helps users manage team members and communication within teams.

With TeamSnap, team managers can remotely schedule events and set event descriptions such as arrival times, locations and opponents. Team members can also sync event details with third-party personal calendars like Apple’s Calendar, Microsoft Outlook or Google Calendar for real-time updates.

This solution allows users to communicate with team members via email, text messages or a private online forum. Team managers can also send bulk emails to entire teams with a single click.

TeamSnap allows users to create action plans and ensure proper follow-up with built-in reporting features. Members receiving event notifications can reply with their availability.

Other features include photo sharing, statistics reporting, refreshment tracking and managing sponsorships. The solution can also be accessed through a mobile app available for Android and iOS.

Supported Operating System(s):
Web browser (OS agnostic)

39 Reviews of TeamSnap

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  • Kit from 16U Softball Northern California

    Number of employees: 11-50 employees

    September 2018

    This is a great app! Tell your coach you gotta have it :)

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Very easy to use and lots of features that are helpful. I am a parent of a teen-aged athlete and have a hard time keeping up with her practice, game, and travel schedule. With TeamSnap all that can be put in one central place that's easy to use. There are other features too, like contact info of other parents, who's assigned to bring what at tournament, etc. Anyone can send messages or alerts to coaches, parents, players and it keeps a nice tidy record of it all if you have to go back to review a message.

    I cannot think of a single bug in the software after 3+ years of using TeamSnap. Also, they have great customer service who helped me when I was having a problem subscribing to TeamSnap calendar from Apple calendar.

    Cons

    Honestly, I can't really think of anything negative or a feature that I wish it had. Well done and complete!

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Christian from Susa

    Number of employees: 11-50 employees

    September 2018

    TeamSnap Works Well for Me

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    My overall experience with TeamSnap is mostly positive. It helps me to keep my teams organized and infirmary.

    Pros

    Ease of notification of team members for events

    Cons

    Multiple rosters for an individual team aren’t an option

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Leslie from San Juan Unified School District

    Number of employees: 1,001-5,000 employees

    August 2018

    Keeps me updated

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money
    Pros

    I know when and where all of our games are and the messages from the coach are timely.

    Cons

    Defaults to lots and lots of emails as well as the other notification

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Andrew from Barter Systems

    Number of employees: 2-10 employees

    August 2018

    Great APP for all sports teams

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    This free APP is perfect for all team sports. It gives up to date information on practices and games . It also lets you communicate with the coach for games and practice status.

    Pros

    The ease of use. Its super easy to download.

    Cons

    When I downloaded the app, it brought me to our former soccer team, not our current one.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Laura from Syserco

    Specialty: Sports leagues

    Number of employees: 2-10 employees

    August 2018

    TeamSnap is the ONLY software to use for team managment

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I have tried other options (been forced to by orgs that don't use snap) and no one comes close. They save you tons of time with the repeat feature and they always respond immediately to inquiries.

    Pros

    Great interface- they really get what people need to manage teams. Quick response from customer support.

    Cons

    Price has been steadily rising which is not a big deal as the team splits it. They do allow you to keep your original amount if you have had a team for years.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Verified Reviewer

    July 2018

    Great for organizing a team (which is never easy)

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Good team organization, keeps players accountable.

    Pros

    My hockey team uses TeamSnap to track availability each week. It's better than the alternative which was to send an email to 15 guys and watch as everyone hit's reply all. There are additional features such as assignments (ex. who brings the beer) but we don't really use that.

    Cons

    I don't know if this is the app or my team manager but we tend to get a lot of emails asking me to confirm my availability. Once I select "Yes I'll be there" I don't want to get more emails about it. But this could be my manager selecting some option for that.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Heather from HjR Consulting

    Number of employees: 1 employee

    July 2018

    loved it for my soccer team

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    good communication tool
    connectivitity clear
    perfect for a soccer team
    loved the time schedule application

    Cons

    less emails for spamming schedules
    hard to individualize
    limited in response or communication connection

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: TeamSnap, TeamSnap.com LLC

    July 2018

    Thanks for the review. You can dial in the emails you receive around the schedule. Here is a help article on the topic - https://helpme.teamsnap.com/article/271-set-or-adjust-personal-notification-preferences If that doesn't solve it, drop us a line here https://helpme.teamsnap.com/

  • Jason from Association

    June 2018

    Great tool to keep track of team attendance!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The ability to track past and future attendance at team events is really excellent but the best feature is the fact the system sends automated reminders to team members on upcoming events which save me time. This function alone makes it worth getting.

    Cons

    Sometimes the application doesn't load quickly or sometimes freezes which makes it frustrating. And on occasion, switching between the schedule and roster tabs does the same thing.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Kirk from Litigation Support Services - Cincinnati, OH

    Number of employees: 11-50 employees

    June 2018

    Great Team Management Software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I have used TeamSnap to manage youth sports teams for years. Very easy to use and very convenient to use to contact parents with updates.

    Cons

    Some of the features that would be helpful to the team are included only in paid version (not that this offends me at all) but don't want to charge parents additional fees for them so we just go with the free version and make due.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Fabricio from Cooperativa Mixta Matasiete

    June 2018

    Helped me to organize the practices and games

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    This software is the best I found, I solved the problems I had to coordinate matches and practice with my soccer team. It's very easy to use.

    Cons

    at the beginning this software has made me a little difficult. but when I learned all their tools and functions was the maximum

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Gus from Marketing and Advertising

    Number of employees: 51-200 employees

    June 2018

    The Problem Solver

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    it saves me a ton of time

    Pros

    It saves parents and coaches so much time! This app allows youth sports coaches to stay in communication with the parents and players without the hassle of phone calls, texts and emails. all the info lives in one place and it's oh so worth it

    Cons

    The app does not replace the relationship that coaches and parents should always have. Coaches can rely on the app too much and lose track of the real human factor but other than that the app does a ton of stuff for teams.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Daphne Schexnayder from Miracle-Ear-LA

    Number of employees: 51-200 employees

    May 2018

    use this for my son's baseball team

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    it's really convenient. we don't have to exchange numbers of parents in order to communicate. It also has the roster and the schedule that we can just look back on whenever we need it.

    Cons

    the advertisements that are displayed. I don't recall ever seeing an ad on an App like this before. but that's really just such a small thing and easily ignored

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Heather from SWM Kicker's

    May 2018

    Our travel soccer team uses this app to communicate

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money

    Easily communicate with your team

    Pros

    Decent feature set, great value. Everyone seems to be able to use it easy enough. You can add all the event dates to your calendar with a click of a button. There is a group chat.

    Cons

    I can't really come up with any major cons honestly. I've never had to use their customer support so I cannot attest to that.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Tom from Marketfair Commerce dba Goldspot Pens

    May 2018

    A group text message gets the same job done

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    In using it for my daughter's soccer team, we're able to add the score, pictures from the game, and other notes while the action is going on. However, no one does this.

    Cons

    It feels redundant given the fact that a group text message would notify all involved the same exact way that this application does.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    May 2018

    Great app, way over priced.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It's incredible for organizing a team. It's easy to use.

    Cons

    WAY too expensive. Rather than one person paying a monthly fee, every user should be able to pay to use it permanently.

    This review was submitted organically. No incentive was offered
    Review Source: GetApp
  • Juan from Universidad de Margarita

    April 2018

    Its a new method the help people like me, the couches are very good and always happy

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Form people to be focus on the exercises and its something new because is online, nice way to do exercises too

    Cons

    Sometimes the couches don't try to do his best and thats why people don't know about this product, have to be better

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Verified Reviewer

    April 2018

    Great little team app

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Love the ability to set availability and message in parents in various formats about practice & game schedules. Sends out notifications on upcoming events.

    Pros

    Easy to use app that gives you all the important information a team would need to be informed about the season

    Cons

    Very few downsides when looking at this app from the basis it is an informational tool for team members

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Matthew from A Homemade Plan

    April 2018

    Great communication tool

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Must Have!!! Beast ICE

    Pros

    This is a most have for any hockey team captain. You know who will be attending the game and can fill lines and chat with the whole team.

    Cons

    I would say almost flawless. Does take a little longer to load then I would expect but in general. the app is quicker though. Notification settings are too broad. It would be nice to choose what can notify me.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Wesley from Evolve Strength Training

    April 2018

    Teamsnap is a great scheduling/communication tool

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    TeamSnap is easy to use. The notifications are great, and the scheduling features are awesome. It makes it so much easier if something needs to be rescheduled to instantly communicate it to the whole team. I also like that it shows the location of the event/game and you can click on it and it will take you right into google maps.

    Cons

    It can be rather costly. There are some other free options out there but nothing I have found that integrates all of the great features TeamSnap does.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Glenn from Western Asset

    Specialty: Parks & recreation organizations

    Number of employees: 11-50 employees

    April 2018

    Good team management tool but needs improvement

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I used Teamsnap to manage a Men's adult softball team for over 7 years

    -Players or manager can track player "availability" easily through the app. The player can mark which games they may miss due to vacation, etc. This is useful for tracking how many subs I may need for a given week.
    -The ability to track statistics
    -Easy to use mobile app
    -The ability to send/track messages to team

    Cons

    There are a few things they can work on:

    -Stats were great, but were not available on the mobile platform. This was an issue because the majority of the team only used the mobile
    -I wanted to lock down 'availability' an hour leading up to the game, otherwise someone could mark themselves out the last minute without me knowing, but this feature was not offered.
    -The top stats feature is cool - it allowed you to show the season leaders for stats. But they did not allow you to set a threshold for minimum games - i.e. a qualified player. So a player who went 2-2 in a single game and didn't play another game all season would lead the team in batting average.
    -One time I sent out a note to the team to have them mark their availability for the game that week and Teamsnap decided at the same time to do unannounced maintenance on the site, so no one could login
    -I was on an annual billing plan, but stopped managing the team half way into the year. There was no refund even though I stopped using the site for 6 months.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
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