TeamSnap Software


TeamSnap is a cloud-based team management solution for parents, coaches, team managers and group organizers. This solution helps users manage team members and communication within teams.

With TeamSnap, team managers can remotely schedule events and set event descriptions such as arrival times, locations and opponents. Team members can also sync event details with third-party personal calendars like Apple’s Calendar, Microsoft Outlook or Google Calendar for real-time updates.

This solution allows users to communicate with team members via email, text messages or a private online forum. Team managers can also send bulk emails to entire teams with a single click.

TeamSnap allows users to create action plans and ensure proper follow-up with built-in reporting features. Members receiving event notifications can reply with their availability.

Other features include photo sharing, statistics reporting, refreshment tracking and managing sponsorships. The solution can also be accessed through a mobile app available for Android and iOS.



62 Reviews of TeamSnap

Overall rating

4.53 / 5 stars

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Showing 1 - 20 of 62 reviews

January 2019

Laura from Dragonfly Web marketing

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Functionality

5 of 5

January 2019

TeamSanp everything you have been waiting for.

Perfection. I have not had a single issue with this product and have recommended it others.

Pros

Everything. Finally everything in one place. I have loved using this software! It is perfect for work, or outside groups. Keep track of members, what their roles are with in your organization member contact info, and events. You can even use it to keep track of individual fundraising for each member.

Cons

Honestly I love this. I wish more organizations used it. The biggest downfall is the price point for non profit use with large groups.

January 2019

Tori from Washington Spirit

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

3 of 5

January 2019

Lots of notifications

Overall, the app helps keep the team organized and keeps a record of things that have occurred which can be helpful as well. Just too many notifications on my phone which left me annoyed at times with the app and the frequency of it buzzing.

Pros

There are various functions that make communication easy within our team. Documents can be shared and saved for later within the app. Contact details for members of the team are within the app, which aides in communication as well.

Cons

I found that I would receive many notifications about one single event/message/email. I tried to limit notifications but that did not seem to matter as I still wound up with frequent notifications. They would come in the form of text messages too which I found frustrating!

Response from TeamSnap of TeamSnap.com LLC

Replied January 2019

Sorry about the multiple notifications. If you drop us a line at https://helpme.teamsnap.com/ we should be able to tune the notifications for you.

January 2019

Nicole from U.S.Army Research Development and Engineering Command HQ

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

January 2019

Easy team management and communication tool

Team Snap has helped with keeping things organized with my four teams that I coach. It makes it extremely easy to keep in touch with parents and players on everything having to do with the team.

Pros

It allows for very quick and easy communication with everyone on my team. The site is very easy to navigate and has allows for a multitude of communication methods. I can keep all of the information for my team in one location whether it be team stats, schedules, scores, photos, or documents. I can send mass communications or individual communications out to members of the team. I like that I can add and subtract players easily from my roster. I also like that teamsnap sends reminders out about upcoming events so I don't have to remember to do so.

Cons

I have not found anything that really sticks out that I dislike about the software except that it takes a while for us to process a refund when we try and send it back through team snap.

January 2019

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

5 of 5

January 2019

Great for team management

Pros

Extremely intuitive UX/UI that made it easy to stay in touch with parents and players.

Cons

This is more of a parent issue, but I think the software could contribute to making better use of push notifications and reminders to get parents to fill out information in the app.

Response from TeamSnap of TeamSnap.com LLC

Replied January 2019

Good comments. We agree on the push notifications. We are looking into it.

January 2019

Larry D. from Hamilton Relay

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

January 2019

Good team App (Awesome for Football!)

Pros

I like being able to communicate with the team and see schedules all in the same place.. The ads.. when they show up do not detract from the app.

Cons

I would like to see better "Live" up to the minute scoring results as part of the app.

Response from TeamSnap of TeamSnap.com LLC

Replied January 2019

We do offer live scoring in the app. We would be interested to hear if you had tried it. It is called TeamSnap Live!

January 2019

Christine from Townsquare Media

Company Size: 5,001-10,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2019

Team updates

Pros

Ease of app and document loading - updates pics etc

Cons

Sometimes the desktop app is the only way to add

January 2019

Giovanni from The YMCA of Greater Vancouver

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2019

Must have for Sports Management

TeamSnap has improved the overall management of our basketball leagues. We can schedule practices and games easily. We can also make changes and notify participants of those changes immediately via the mobile app.

Pros

Mobile App
Team Scheduler to schedule games
Simple and easy notification system

Cons

Unable to close off functions we don't use like the registration portal.
Archiving seasons can be tricky at first

December 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

4 of 5

December 2018

A great way to manage a sports team

Pros

It is very useful for sports teams. We can se the schedule and for every game/practice, the players and coaches can say if they will be present or not, which helps to know if call-ups are necessary.

Cons

It may be slow at times and it's not the best platform to share images.

December 2018

Mary Kathleen from Jefferson Middle School

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Functionality

4 of 5

December 2018

I like the app!

Pros

I like the consolidation of information for my son's team very much

Cons

It would be nice if there could be a way to have immediate updates for my team while they are out of town so I could know scores, etc.

December 2018

Torie from U alberta

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Functionality

4 of 5

December 2018

Good for group communication

Pros

Just started using this app this summer for my dragon boating team. Was useful for communicating with members and stay on top of update while on the go.

Cons

The team had 3 smaller sub teams and I could not figure out how to only receive messages directly related to my team. Would often have my phone spammed with group chats from the other team. Others did not seem to have this issue and even when I had my settings correctly the messages still came through.

December 2018

Jenna from Surge Energy Inc

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

3 of 5

December 2018

Small Team Management

Allows you to keep track of attendance and availability. For small teams this would work well and is an easy solution. There are other apps out there I would consider before TeamSnap.

Pros

Great from small teams and if you have multiple spots on the go. Scheduling practices and games is easy. Nice to have everyone's availability.

Cons

Lots of notifications. If you turn them off you could miss something. I couldn't find a way to turn off individual components.

December 2018

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Functionality

4 of 5

December 2018

What a Snap

A great management tool for your team communications and tracking

Pros

easy to use, team tracking and communications made very simple

Cons

Cannot get rid of old teams on my dashboard, have some that go back 5 years

Response from TeamSnap of TeamSnap.com LLC

Replied December 2018

We can help you get rid of the old teams. Drop us a line at https://helpme.teamsnap.com/ and we can help.

November 2018

Anthony from YMCA

Company Size: 5,001-10,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

5 of 5

November 2018

Best Sports App

Pros

Scheduling for the league is super easy. Can message the entire league with a click of the button. Can send Alerts right to participants phones for any last minute changes.

Cons

Sometimes need to force quit the app to refresh the schedule.

November 2018

Becky from MD Engineering

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

5 of 5

November 2018

TeamSnap Review

We use this for our team communication and scheduling.

Pros

This software is extremely easy to use for any team. It's easy to enter your information and easy to message the group.

Cons

I haven't found anything that I don't like about this software yet. We use it a lot.

November 2018

Megan from Wellness & Fitness

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Functionality

4 of 5

November 2018

Winner

Pros

Great product for teams and families; Love the ability to export dates into iphone calendar; Ability to communicate through texts, emails, or alerts to groups or individuals.

Cons

Would like to be able to share a location or event through text outside of software; Would like to see an overall calendar view.

November 2018

Jamie from Kinetic

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

3 of 5

Functionality

3 of 5

November 2018

Team Snap Review

Team Snap made things convenient for knowing everything that I needed to know.

Pros

I like the ease of use as far as connectivity with my kids' sports teams.

Cons

I was not able to upload pictures, although I tried, & other people were able to upload their pictures.

Response from TeamSnap of TeamSnap.com LLC

Replied November 2018

Sorry you couldn't get the photos to upload. Drop our support team a line at https://helpme.teamsnap.com/ and we will see what we can do to fix that for you.

November 2018

Todd from Orange County (N.C.) Government

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

TeamSnap automates managing my soccer team

Before I used TeamSnap, I had to remember to send email reminders to the team before each game and practice. I had to manage multiple email addresses from some players (parents, grandparents, etc.). I had to check our snack lineup each week and remind the parent who was supposed to bring the halftime and postgame snacks. Now, I can do all that through TeamSnap, and it automates a lot of those functions. All my parents downloaded the mobile app. I no longer have to worry if a player's demail address dropped off the email chain.

Pros

There are a lot of things I love about this software. I have been coaching youth soccer for almost 10 years. The best feature is the player availability feature. It lets me know who is going to be at each game, and it is easier for the parents to use instead of sending me an email. I also love the automated email reminders so I no longer have to send emails before each game and practice.

Cons

My soccer team only plays about six months of the year (fall and spring) but I have to pay a yearly fee. It would be nice if I could only have to pay for the months I use it.

October 2018

Chris from I Think Realty

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

Great way to communicate with youth teams

It is a great way to organize team events and communicate with parents and teammates.

Pros

I love how easy it is to use to communicate with the team. I can send schedules of games, what color uniform to wear, practices, whatever I need to do.

Cons

It is a little difficult to add spouses of kids onto the team unless done through the team manager.

October 2018

Jennifer from Champlain College

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

4 of 5

October 2018

Great for coaches

I use this to manage 2 soccer teams and it's been really great. It makes keeping track of what's going on super simple.

Pros

That I can map out a whole season and quickly evaluate who will be there, and who won't.
I also like being able to message the team in the app bc I know the whole team has access and all see it.

Cons

I haven't really found anything I've wanted to do with it and couldn't . So far, so good. But my needs are pretty simple.

October 2018

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

4 of 5

Functionality

5 of 5

October 2018

League Administrator

This software has become a 'no brainer' for operations of our association. Managers are give access to their team accounts and the rest is history.

Pros

With the new features we have been able to use this software for our entire association. I use it to enter team development times and can ensure all parents have been notified with the features provided. I can monitor the teams and their activities. It has made the rostering of teams so easy and provide info to Hockey Canada all in one software.

Cons

There are additional fees associated with using the Invoicing feature.