TeamSnap Software


 

TeamSnap is a cloud-based team management solution for parents, coaches, team managers and group organizers. This solution helps users manage team members and communication within teams.

With TeamSnap, team managers can remotely schedule events and set event descriptions such as arrival times, locations and opponents. Team members can also sync event details with third-party personal calendars like Apple’s Calendar, Microsoft Outlook or Google Calendar for real-time updates.

This solution allows users to communicate with team members via email, text messages or a private online forum. Team managers can also send bulk emails to entire teams with a single click.

TeamSnap allows users to create action plans and ensure proper follow-up with built-in reporting features. Members receiving event notifications can reply with their availability.

Other features of TeamSnap include photo sharing, statistics reporting, refreshment tracking and managing sponsorships. The solution can also be accessed through a mobile app available for Android and iOS.

 

TeamSnap - Customizable homepage
 
  • TeamSnap - Customizable homepage
    Customizable homepage
  • TeamSnap - View teams
    View teams
  • TeamSnap - Track membership
    Track membership
  • TeamSnap - Track attendance
    Track attendance
  • TeamSnap - Player statistics
    Player statistics
  • TeamSnap - Tracking
    Tracking
Supported Operating System(s):
Web browser (OS agnostic)

29 Reviews of TeamSnap

 

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Software Advice Reviews (3)
More Reviews (26)

Showing 1-3 of 3

Glenn from Western Asset
Specialty: Parks & recreation organizations
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

Good team management tool but needs improvement

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I used Teamsnap to manage a Men's adult softball team for over 7 years

-Players or manager can track player "availability" easily through the app. The player can mark which games they may miss due to vacation, etc. This is useful for tracking how many subs I may need for a given week.
-The ability to track statistics
-Easy to use mobile app
-The ability to send/track messages to team

Cons

There are a few things they can work on:

-Stats were great, but were not available on the mobile platform. This was an issue because the majority of the team only used the mobile
-I wanted to lock down 'availability' an hour leading up to the game, otherwise someone could mark themselves out the last minute without me knowing, but this feature was not offered.
-The top stats feature is cool - it allowed you to show the season leaders for stats. But they did not allow you to set a threshold for minimum games - i.e. a qualified player. So a player who went 2-2 in a single game and didn't play another game all season would lead the team in batting average.
-One time I sent out a note to the team to have them mark their availability for the game that week and Teamsnap decided at the same time to do unannounced maintenance on the site, so no one could login
-I was on an annual billing plan, but stopped managing the team half way into the year. There was no refund even though I stopped using the site for 6 months.

Review Source
 
 

Diana from Hospital & Health Care
Specialty: Gym
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2018

March 2018

Incredible!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Clear, concise and easy to use. Great phone functionality. Easy roster management and attendance tracking tool. Easy email messaging and TeamSnap Live chat tool. You can opt-in or opt out of practice reminders. TeamSnap is the best tool I've found in the sports team management space. I've used other software, and TeamSnap does everything seamlessly.

Review Source
 
 

Scotty from Machinery
Specialty: Sports leagues
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2018

March 2018

TeamSnap for Sports Team Management

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Players/Parents can share pictures and messages back and forth freely, they just cannot edit Event information.

Pros

TeamSnap is a lifesaver if you coach or manage multiple teams. It allows you to post schedules with times and location (locations link to Google maps - so no-one can go to the wrong field). You can check player status to see who is going to, not going to, or undecided for games, events, and practices. It is an easy way to keep the team updated. Seperate tab for seperate teams helps to keep the times and data straight.

Cons

Cost. TeamSnap is the same cost for each team you manage/coach. Since I coach multiple times I buy a license for each team. It would be good to get a multi team discount.

Review Source
 
 
 
Showing 1-20 of 26

Daphne Schexnayder from Miracle-Ear-LA
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2018

May 2018

use this for my son's baseball team

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

it's really convenient. we don't have to exchange numbers of parents in order to communicate. It also has the roster and the schedule that we can just look back on whenever we need it.

Cons

the advertisements that are displayed. I don't recall ever seeing an ad on an App like this before. but that's really just such a small thing and easily ignored

Review Source: Capterra
 

Heather from SWM Kicker's

May 2018

May 2018

Our travel soccer team uses this app to communicate

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

Easily communicate with your team

Pros

Decent feature set, great value. Everyone seems to be able to use it easy enough. You can add all the event dates to your calendar with a click of a button. There is a group chat.

Cons

I can't really come up with any major cons honestly. I've never had to use their customer support so I cannot attest to that.

Review Source: Capterra
 

Tom from Marketfair Commerce dba Goldspot Pens

May 2018

May 2018

A group text message gets the same job done

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
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Pros

In using it for my daughter's soccer team, we're able to add the score, pictures from the game, and other notes while the action is going on. However, no one does this.

Cons

It feels redundant given the fact that a group text message would notify all involved the same exact way that this application does.

Review Source: Capterra
 


May 2018

May 2018

Great app, way over priced.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Quality
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Pros

It's incredible for organizing a team. It's easy to use.

Cons

WAY too expensive. Rather than one person paying a monthly fee, every user should be able to pay to use it permanently.

Review Source: GetApp
 

Juan from Universidad de Margarita

April 2018

April 2018

Its a new method the help people like me, the couches are very good and always happy

Ease-of-use

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Product Quality

Customer Support

Value for Money

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Pros

Form people to be focus on the exercises and its something new because is online, nice way to do exercises too

Cons

Sometimes the couches don't try to do his best and thats why people don't know about this product, have to be better

Review Source: Capterra
 


April 2018

April 2018

Great little team app

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Love the ability to set availability and message in parents in various formats about practice & game schedules. Sends out notifications on upcoming events.

Pros

Easy to use app that gives you all the important information a team would need to be informed about the season

Cons

Very few downsides when looking at this app from the basis it is an informational tool for team members

Review Source: Capterra
 

Matthew from A Homemade Plan

April 2018

April 2018

Great communication tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
Value for Money
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Support

Must Have!!! Beast ICE

Pros

This is a most have for any hockey team captain. You know who will be attending the game and can fill lines and chat with the whole team.

Cons

I would say almost flawless. Does take a little longer to load then I would expect but in general. the app is quicker though. Notification settings are too broad. It would be nice to choose what can notify me.

Review Source: Capterra
 

Wesley from Evolve Strength Training

April 2018

April 2018

Teamsnap is a great scheduling/communication tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
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Pros

TeamSnap is easy to use. The notifications are great, and the scheduling features are awesome. It makes it so much easier if something needs to be rescheduled to instantly communicate it to the whole team. I also like that it shows the location of the event/game and you can click on it and it will take you right into google maps.

Cons

It can be rather costly. There are some other free options out there but nothing I have found that integrates all of the great features TeamSnap does.

Review Source: Capterra
 

Michelle from Education Management

March 2018

March 2018

We use this to manage our traveling soccer team.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Product Quality
Quality
Value for Money
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The cost of this product is great for the amount of information you can quickly manage your team.

Pros

This software is extremely user friendly, helps manage and coordinate with my players and parents all in one app.

Cons

This software gives you the opportunity to manage multiple teams but the ability to see all teams at one time is an additional cost to the base.

Review Source: Capterra
 

Steve from TeamSnap Users Guild
Number of employees: 10,000+ employees Employees number: 10,000+ employees

March 2018

March 2018

It is useful. By like most 1st to market products, it relies on precedent and not improvement.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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tracks player availability

Pros

Functionally it does the basics of what one would want in a product of this nature. Schedules and rosters are relatively easy to import. You can track availability.

Cons

The performance of the app, especially on a browser is unbelievably poor. Remember when you used to time fetching a new cup of coffee to certain computer tasks- well that's TeamSnap. Having used the product for years, I can say that performance has continuously degraded. They clearly have developed an application that has difficulty scaling - and they will not admit it.

Too many functionality holes to describe in 1500 characters. Why have a location editor that is not linked to Google Maps or some other namespace. The fact that I have to enter a specific address for a well known location seems absurd. There is no consolidated calendar. Almost everyone I know who uses TS has multiple teams they are tracking - but no means to view a consolidated calendar (except subscribing to each one individually and using your own calendar app. The Assignments feature is designed by a simpleton - there is no way to make multi-event assignments. There are issues in rendering of messages well. You think you are typing into a WYSIWYG editor, and then once you see the message you realize it was a WTHETWTP editor.

Finally, don't report any of these problems. Because al their customer support does is ask stupid questions about what browser you are on, and suggest that the problem lies somewhere else. And then they quickly close out the tickets as "SOLVED" so they look good to their management who are in so far over their heads.

Review Source: Capterra

  Response: TeamSnap, TeamSnap.com LLC

Date: March 2018

March 2018

 

Sorry to hear that, Steve. We did change the app a while back so that it takes a little longer to load up front but should be snappy once you get past that. We will pass all this feedback along to the product folks.

 

Chris from Shiel Sexton
Number of employees: 201-500 employees Employees number: 201-500 employees

March 2018

March 2018

GREAT!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Usability
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Quality
Value for Money
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UPDATES
SCHEDULES
GREAT

Pros

This is a great product, it save time. Can send group emails, chats. full schedules and reminders. i use it for softball teams.

Review Source: Capterra
 

Mary from Sports team

February 2018

February 2018

So easy for beginner

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Pros

This software is so easy to use to set up all games and practices. Everyone will love the ease of use

Cons

Just like any new software it takes a little to get used to. But give it a chance and it will get easier

Review Source: Capterra
 


January 2018

January 2018

Helps manage our classes tremendously

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Pros

The ease to add members to a class or event is very easy and they are able to see what they signed up for.

Review Source: Capterra
 

Christine from Self Employed

January 2018

January 2018

Team Snap makes managing all my children¿s activities so much more manageable.

Ease-of-use

Functionality

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Value for Money

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Pros

I love that the schedule connects to my icalander. Changes update automatically. No more digging through dozens of emails. Everything is in one place!

Cons

I can¿t think of anything. I love TeamSnap! Everything works smoothly with my iPhone but Other phones seems to have troubles with photo features

Review Source: Capterra
 

Peter from Consulting services

December 2017

December 2017

Great for managing practices/games and for communicating.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Product Quality
Quality
Value for Money
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Pros

Managing practice and games. It keeps it all in one spot, so it's good for members. Fairly easy to use.

Cons

The accounting feature from a Manager perspective is not great. It only works if everything is perfect, which it never is. If someone overpays and therefore has extra money in the system, you can't easily apply those funds to future fees/payments. All they need to do is add ability to "apply" money in an individuals Team bank towards a new fee.

Review Source: Capterra
 

Kirsten from Storm Soccer FC

December 2017

December 2017

We love Team Snap!

Ease-of-use

Functionality

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Pros

It is easy to use, very intuitive, and extremely helpful. We love that it syncs calendars and makes communication easy among a team.

Review Source: Capterra
 

Vince from Colorado Storm Soccer - 04 Elite

November 2017

November 2017

Coordinating events, games, practices with several people on a team is a snap!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Pros

The ability to send out mass communication to several different team members is huge. The ability to track scores for games and stats is a bonus as well.

Review Source: Capterra
 

Lacey from 317Grow
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2017

November 2017

Organized our team with ease

Ease-of-use

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Everything in one place - it streamlines communication, organization, and scheduling.

Pros

Great way for team managers, coaches, parents and players to communicate. I love the tracking option on here. It is great for collecting tournament papers and making sure you have everything. The roster functionality allows you to include pictures, videos, and stats. The chat feature lets all our parents talk and ask questions in one place. It is a lifesaver. We can also live score games and it sends reminders for me, saving a lot of time. they are always working to improve it and add more features. I wish I would've known about it years ago.

Review Source: Capterra
 

Andy from Union Pacific

October 2017

October 2017

Recently started to use Team Snap for the 1st time and I would recommend to other potential users.

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saved time and allowed players, parents and other family members to receive the same information.

Pros

Ability to select practice and game schedule (together or separate) has the greatest benefit to me and my parents.

Review Source: Capterra
 

Channell from Inspired By Purpose
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2017

October 2017

Great for small fitness classes & studios.

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Benefits to small fitness business: ease of fitness class scheduling in a list view, ability to keep accountability and see registered participants.

Pros

The ease of adding participants from a roster to a class or event is extremely easy. I love that Participants can see what teammates are also signed up!

Cons

I dislike the most that everyone there is a class added or changed emails go through to the team; it has been a source of complaints from users.

Review Source: Capterra