TeamUp Software

FrontRunners 2021

About TeamUp

TeamUp is a club management software designed to help fitness studios, personal trainers and gyms manage administrative operations related to online classes, payment collection, memberships and more. Using the customer relationship management (CRM) module, professionals can track the activity status of clients, edit personal information such as health status, credits or payment details and utilize the referral engine to source new leads. Businesses can use TeamUp's dashboard to customize membership plans, schedule upcoming classes or workshops, create recurring timeslots and track participants' attendance on a centralized platform. It provides mobile applications for iOS and Android devices, which can be utilized by customers to register for new classes and receive...

TeamUp Pricing

Pricing scales with your business. All features for all pricing levels. You have unlimited time to set up and then a 30-day free trial that only starts when you sign your second customer. $35/month for 0-50 clients. $99/month for 51-100 clients. $129/month for 101-150 clients. $159/month for 151-200 clients. $189/month for 200+ clients.

Starting price: 

$35.00 per month

Free trial: 

Available

Free version: 

Not Available

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TeamUp, the best software for your fitness business.

TeamUp User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

5

Value for money

4.5

Customer support

5

Functionality

4.5

Showing 1 - 5 of 179 reviews

User Profile

Kristin

Verified reviewer

Company size: 11-50 employees

Industry: Retail

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Functionality

out of 5

January 2022

Great scheduling software solution

Pros

We use this on a daily basis in 7 locations to schedule our patients, schedule our drivers' routes, and track the foot traffic into our stores.

Cons

Only able to have 8 calendars. We have been able to make it work but we would have liked 10-12 caledars available to view on one screen.

Reasons for switching to TeamUp

Group Ready continued to raise our prices and we were having a lot of technical problems.

Kara

Company size: 1 employee

Industry: Health, Wellness and Fitness

Time used: More than 2 years

Review Source: Capterra

4

Ease-of-use

out of 5
3

Value for money

out of 5
5

Customer support

out of 5
3

Functionality

out of 5

April 2022

A review

It’s been fine. There are much less expensive products out there, but my clients are happy with it and I am comfortable using it.

Pros

East of use for client. The help on end of a phone if needed- staff all very pleasant

Cons

It’s expensive and there are limitations on the software. It has improved over the years though

Reasons for choosing TeamUp

Wasn’t sure on other options and a lot of colleagues we’re using it- I had been on mind body and it’s a similar product- but far more user friendly for clients.

Reasons for switching to TeamUp

They increased prices after clients got used to working it, and their r email was ridiculous as to why- something about tax in uk they hadn’t realised about- which I find very hard to believe and felt was a breach of trust.

Emma

Company size: 2-10 employees

Industry: Sports

Time used: More than 2 years

Review Source: Capterra

4

Ease-of-use

out of 5
3

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

April 2022

Evo Fitness

Pretty good

Pros

I like mostly that it’s Easy access to members & their details.

Cons

I dislike that You can’t stop a member purchasing a membership

Hilary

Company size: 2-10 employees

Industry: Health, Wellness and Fitness

Time used: Less than 12 months

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

April 2022

Easy to use for both business owner and clients

Pros

Compared to the previous system I used GoTeam Up is easy to use both as a business owner and for the clients. It has more options and at a far cheaper price. Any queries are answered quickly and efficiently. Only wish I’d swapped earlier.

Cons

None found, everything I have needed has been available

Reasons for choosing TeamUp

Didn’t give me the options re memberships that I required (at the time)

Reasons for switching to TeamUp

Mindbody was so expensive, some clients were complaining that the system wasn’t working properly for them. Whenever I needed to get in touch with queries I always felt that they expected you to be a technical expert and didn’t take kindly to me not being very efficient with the technology. I therefore was reluctant to ask anything and probably didn’t get the most out of the system as I couldn’t work it out myself!

Claire

Company size: 1 employee

Industry: Health, Wellness and Fitness

Time used: Less than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

April 2022

Invaluable tool for small wellness business

My overall experience with TeamUp has been excellent. I have more time to focus on the important things as TeamUp has helped to streamline all of my admin processes.

Pros

As soon as I started using TeamUp it was like I got over half of my week back! Previously, I had been invoicing clients for their class passes, manually taking bookings, getting clients to manually fill out forms and it took up a huge amount of time. TeamUp streamlined the way that my business operates immediately, freeing up my time to focus on delivery and marketing.

Cons

For me as a small business I'd like to see the threshold raised slightly for the second tier of the monthly subscription price. Currently it sits at 50, perhaps 75 would be better. I'd also like the "New" status to automatically be removed from a client after they've attended their first class. I'd also like to see more customisation options for notifications for courses.

Reasons for choosing TeamUp

User friendly, intuitive, reasonable price (not the cheapest but not the most expensive)

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