TeeQuest Software
About TeeQuest
Tee Quest is a club management software that has an easy-to-use interface and tools that make sure all information is recorded in an orderly manner. The software caters to golf courses with templates to schedule things like green fees, the ability to incorporate tournaments and leagues, and the posting of information on real-time course specials.
Tee Quest has tools that help to build a substantial web presence by optimizing the application with SEO rules to make it a viable for club members to use it on their desktop or mobile phones. Management can edit pictures, post updates on events and tournaments, make adjustments to the bookings portal through tee sheet integration and do email marking to expand membership count. The application allows club staff to sell te...
TeeQuest Pricing
Starting price:
$100.00 per month
Free trial:
Available
Free version:
Available
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TeeQuest User Reviews
OVERALL RATING
Showing 1 - 5 of 21 reviews
Jonathan
Verified reviewer
Company size: 11-50 employees
Industry: Sports
Time used: Less than 12 months
Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.
September 2021
Teequest is a solid product
The Teequest team is a dedicated staff that is focused on helping your golf course improve its bottom line and train your staff for success. Their personal touch with the set up process and customer support is refreshing! They are very punctual and after being with a bigger company their personal touch and willingness to solve the problem quickly is a huge change compared to the big company experience that we had in the past when it went often take days and multiple ticket numbers to fix an issue. Specifically, [SENSITIVE CONTENT] is simply awesome and a huge help in any endeavor with the system. He continues to go above and beyond fixing the problem and then proactively helping us manage or strategize to eliminate future issues.
Pros
The customer service is outstanding with a punctual and dedicated staff. the ease-of-use is great for us too being an operation that has many part time employees they love the set up of the system and intuitive design.
Cons
It would be nice to be able to check in on the tee sheet and do some minor adjustments from my mobile phone. At the present time I need to use an outside source to do a remote login to my computer for any adjustments away from the golf course.
Reasons for choosing TeeQuest
Personal touch, For us the ability to talk to a physical person on the phone quickly to help solve problems or to be trained on different parts of the system was highly critical and teequest has delivered every time. Also they continue to look for feedback to improve their system personally reaching out and doing quarterly check-in’s. They are truly committed to helping your golf course improve the bottom line, communicate better with customers and provide a great online experience. I highly recommend Teequest to every golf course and especially smaller public courses looking for a clean professional presentation at a great price!
Reasons for switching to TeeQuest
We wanted to take control of our T sheet and have more of a personal touch when it came to organizing our golf course and strategizing about how we could create a better customer experience. Also course specials with golf now often lead to individual golfers coming in and wanting to play by themselves i’ll course specials for the new system include at least two golfers at a time eliminating conflict at the register with pairing up on carts.
Ron
Company size: 51-200 employees
Industry: Recreational Facilities and Services
Time used: Less than 6 months
Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.
July 2020
TeeQuest Golf Software
VERY VERY GOOD - They could not have more helpful. 10 out of 10.
Pros
Very simple and easy for the staff to use. East to get from the Tee Sheet to the POS. Also to enter new Members and capture information. Great reports as well. Support is AWESOME as well.
Cons
Nothing really. We are unique 27 hole golf course and the team at TeeQuest was very accommodating to our needs.
Reasons for choosing TeeQuest
Great reviews for its current customers.
Reasons for switching to TeeQuest
Poor service. Too many issues with overbooking or not booked at all. Paying way too much with Hot deals and felt like I was competing with GolfNow & I thought they were supposed to be my partner. Not my competition.
Alec
Verified reviewer
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.
February 2018
Overall I am very pleased with the ease of use for my staff.
Pros
The POS is incredibly simplified for my staff, allowing them the confidence to perform their jobs quickly and efficiently. Being able to drop tee times at random times allows me the opportunity to maximize my revenues and give customers the best chance to play our course.
Cons
When a customer is booking online and they do not actually book the time, it leaves the time unavailable for an extended period of time and doesn't let us reserve the tee times for another customer.
Response from TeeQuest Solutions
Alec, we hold that tee time for the customer online for 10 minutes (by design) so someone else (who may be a faster at typing) does not come in and book it out from under them. If they do not complete the transaction within 10 minutes we open it back up to everyone.
Replied March 2018
Larry
Company size: 11-50 employees
Industry: Sports
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.
October 2021
Tee Quest
The experience with Tee Quest is Excellent.
Pros
Software applicability at the time of a purchase is generally well determined. Support is the greatest need once the decision to purchase a software system. The support by Tee Quest has been outstanding.
Cons
Most all software systems are not ideal in every aspect. Tee Quest's system like others does not offer all the services one might desire for an expanding golf related business. We think highly enough of Tee Quest that what one might suggest is a shortcoming in an area of their system is far surpassed by the merits of their overall product applicability generally and their support specifically.
Reasons for choosing TeeQuest
The product simply was better and more in line with our needs. Being small enough to be responsive but large enough to be relevant is important to us.
Shane
Company size: 201-500 employees
Industry: Hospitality
Time used: More than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
February 2018
We have used several other POS & Tee Sheet vendors but TeeQuest is the best fit for our 7 courses.
The software has helped our facilities to have a great online presence selling a lot of course special tee times and online store certificates.
Pros
We have been very pleased with how easy the system is to use. Our staff warmed up to TeeQuest right away. From the management end, TeeQuest answered all of our questions, took our comments and suggestions for how we manage our operations, and made some technical changes that really helped us through the transition.
Cons
We are currently not able to do refunds onto Member Charge accounts but I have been told that is going to be fixed in the next release which is in a couple of weeks.
