All 1factory Reviews
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KahLeong
Verified reviewer
Mechanical or Industrial Engineering, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Solved our quality team needs and added value to our customers.
Overall experience is 5 ⭐! Looking forward to more new features
PROSWe wanted to improve one of our highly important process which is the new tooling full dimensional measurement process from ballooning the dimensions to measured data automation. 1factory PDF auto-ballooning and auto-uploading of CMM data solved our needs. Our customers were very satisfied as we are providing faster and more accurate reports. Our in-process inspection became more productive and efficient after using the QC Plan, Inspection and Analytics features. We had productivity gain of about 20% after using 1factory on our production quality control, eliminating use of paper-based data recording and human error in recording and data entry. Since all data is digitised, we've speed up the traceability time of historical data during customers and third parties audit. The historical data provided us a quick visual view of our manufacturing performance thus providing confidence and assurance to our customers. Customer service was prompt, patience and supportive in responding to our enquiries.We also like the continuous improvement and adding of features such as PPAP, Gage GR&R.One great delighters was the Chinese language subtitles training videos and the user interface. It's so thoughtful and it helped our users to learn and embrace the software with ease.
CONSWe were not familiar with some features and functions but the 1factory folks were always patience and supportive in helping us to learn and master them.
Stephen
Sporting Goods, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2019
Critical platform for mfg. business that has a dynamic product mix.
Overall great experience. Customer service is outstanding and they are always open to feedback on features and UX or creating a custom CMM import template. The workflow is also fast which makes creating new plans and updating plans very easy, removing common frustrations when creating quality documentation. Using a system that is cloud based and accessible anywhere has also elevated our user participation within our organization. Users like the workflow, ease of use and the data visibility.
PROSEase of use creating and revising inspection plans - the workflow is fast. Easily update a specification or an entire rev change in minutes. The automatic data analytics within the plans is also a huge time saver. Having the non-conforming (NCR) reporting within the QC system and linked to specific dimension(s) is also hugely beneficial within the QC system.
CONSData backup doesn't save out ballooned drawings.
Reason for choosing 1factory
1Factory is a full featured cloud based quality system. Needed a total package and not more "ballooning" products.
Reasons for switching to 1factory
Complicated workflow, no data analytics tool and no user permissions levels.
Jennifer
Aviation & Aerospace, 501-1,000 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed March 2018
Worth the Investment
If you work in Quality Control, this will be the most powerful tool you can use day-to-day. Within days our production floor experienced 40% less non-conformances . As a defense contractor, our customers appreciated the AS9102 format and our inspectors now spend more time actually inspecting now that reports are seamlessly generated.
CONSThere is a slight learning curve for this software, but this can be easily overcome even for the most basic user. Just make sure you spend the time reading the tutorials/introduction training - you won't regret it!
Vendor Response
We welcome user feedback and reviews, but we believe this review is fake. We do not have a record of this customer (The Opl Group), and this user (Jennifer Dado) ever starting a trial or purchasing a subscription to our product.
Replied July 2018
Prasanna
Aviation & Aerospace, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
Best Quality Management Software in the market
We started exploring 1 factory last year against 5 different competitor products of 1 factory, 1 factory stands out in all the aspects of our selection and one can straightaway jump into using this with very minimalistic training, the support / issue resolution is top notch with every issues resolved in less than a day or as per the commitment given by 1 factory team. As of now we have more than 1000 inspections going on with 1 factory flawlessly and this is saving us lot of time and money, I would definitely like to recommend 1 factory for any company planning to invest in Quality management solutions. Thanks to [sensitive content hidden] who helped us right from the demo till product launch.
PROSEase of use, Auto ballooning, AS9102 Features, Version control of Inspection Plans, CMM upload options, Custom template, what not..
CONSNothing as of now, Everything looks easy and best in the business, I would say No CONS for 1 factory.
Reason for choosing 1factory
Ease of use, Value drivers for our business like FAI's, Inspection plan, Auto-Ballooning, Technical support and of course very cost effective.
Pia
Automotive, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
So far away and yet so close
I'm very happy for all the help and support that we receive from the 1factory team! If I have a question, I will have the response within max. 24 hours. The theam takes all improvement initiatives very serious, I we have already receiced a lot of changes/updates in our system.
PROSIt is so easy to baloon the drawings, and to update excisting drawing in case of change. Very fast to create new controlplans and FMEAs and to update the FMEA due to customer complaints. Before making inspection, you check the calibration og your gage and it is linked to your measurements.
CONSI would like more options in the analysis tool. Fx. select how many NCR's we have had for each process pr. month.
Reason for choosing 1factory
I heard that SPC light is obsolete.
Reasons for switching to 1factory
It was difficult to have changes in the QDA software and very expensive. 1factory is very intuitive to use and has a nice design. I havn't seen the baloondrawings and link to controlplan in QDA. QDA are so complicated.
nick
Consumer Electronics, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2018
All in one QMS
This software has solved the problem with writing long inspections plans, that are open to human error. Cutting the time to write monthly report which is now done by the click of a mouse. Has helped with task management and driven actions with by dates, which as a QE I love because you are no longer tracking people down for answers.
PROSThe ease of use is definitely a plus when using and training personnel on this software. All inspectors were trained within one business day, which helps with the transition from a dated software to 1factory. As a QE the reporting side is my favorite tool that 1factory has. before one factory it would take a couple days to gather all the information needed to present to the board once a month. Now with 1factory the reports make themselves, just make sure you are filling in all the required information. MSA uses the NCR charts to attack area that need attention, whether it be supplier defects or reoccurring shop floor defects. This drives Corrective Action, which 1factory also as superb CAPA module that has a task management side to drive actions with dates! The time it use to take me to write inspections plans is cut down tremendously with being able to click on dimensions and setting frequencies to check said dimensions at. This also take the human error out of it when looking at drawing with 50+ dimensions. Another plus is the visibility, every that has a seat on the software can see how we are doing as a company whether we are missing tasks, high PPM's (Internally & externally) & supplier performance. The next plus was the customization that Nipun and his team provide. they are always striving to make this software even greater than it already is. Since we have started around a year ago our wish for Gage management, Audit findings & Approved Vendor list has been achieved
CONSI honestly cannot say I dislike anything about this software. It has been night and day compared to what I was working prior to 1 factory. Nipun and his team are working towards new additions to the software that we have requested and it seems like the sky is the limit with them.
Anthony
Semiconductors, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed November 2019
Make your control plans live and breath
Overall we have a very positive experience with the tool which directly ties into the ease of use. The highest benefit is derived from the heavy integration with the supplier to develop a meaningful control plan that both the customer and supplier will monitor with real data. This brings life to control plans that we otherwise find to be 'dusty' We have had success using data from 1Factory to drive process improvement with the supplier, and we see this as a key advantage to proactively manage our high risk parts and suppliers with more rigor. 1Factory is now a key tool in our supplier quality arsenal to manage risk in our supply base.
PROSExtremely intuitive to use, which results in fast training of internal and external users and quick adoption of the tool. No matter how powerful a tool may be, if it's hard to use or implement, then it fails to get used. 1Factory is elegantly simple.
CONSOverall we find very little cons with the software. There is a lack of customization which can be frustrating to some team members, but when we do find areas that really need improvement (meaning better suited to our needs) the 1Factory team is quick to discuss our challenges and provide solutions.
Reasons for switching to 1factory
This is our second attempt at cloud based quality monitoring of our supply base, and 1Factory is our tool of choice based purely on ease of use.
Randall
Consumer Goods, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2016
Adds visibility and helps us drive positive change
We are a medium sized Aerospace manufacturing machine shop and in need of SPC capabilities. The cost and ease of use brought us in, the customer support and added functionality (to OUR needs) has really cemented us with 1 Factory. Although we started with great interest in the SPC functionality, our needs very quickly re-focused to the QUALITY aspects of 1 Factory. The functionality wasn't quite there when we first started but Nipun and his staff are QUICK to implement changes and modify multiple aspects to our specific needs. We're doing things we've NEVER done before because of the ease of use and straightforward interface. We've been able to add so much visibility to our quality functions that we're moving in a positive direction with a lot of purpose, driven by the data; it's great. We have plenty of other improvements to be made to our company and Nipun is there ready to help us achieve them.
PROSIt's easy to use! I've had some experience with other programs, and they have a ton of functionality but are usually way too much and convoluted to use (inputting information takes too many steps and therefore falls to the wayside). 1 Factory is a different story; it's very straightforward. Cost!
CONS-> As of today, there ARE NO CONS. When we first started with it, it wasn't quite there for what we needed. That was QUICKLY remedied by Nipun and his staff. They're still hard at work adding more and more functionality and addressing all of our needs. I'm quite surprised by the level of attention, detail, and customer support.
Gabe
Verified reviewer
Automotive, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2018
The software has been instrumental in keeping us compliant with ISO 9001 and IATF 16949
The ease of use has allowed our company to quickly scale this sector and provide both Internal and External customers the ability to document from receiving inspection all the way though to production and customer satisfaction. This software is very useful for Quality Assurance implementation, maintenance and documentation.
PROSThe software is easy to use and learn. I have been in the Quality Assurance world for quite some time now and find that both new and seasoned persons would appreciate the simplistic, yet elegant, approach to quality. This software would not only help companies who have never had a CAPA/8D or quality assurance department, it also helps structure and document receiving inspection, supplier CAPA, Internal CAPA. The simplistic way that it produces reporting is a great and useful tool for anyone looking to gain or maintain compliance with regulatory bodies (ISO/AS/IATF) as well as keeping customer satisfaction high with quick reporting/number assisgnments to CAPA/8D reports.
CONSThere are no short comings to this software. Anytime I hit any type of bottleneck, I have been able to reach out to 1Factory and an immediate solution is brought forth by the developers. Great response.
Christopher
Verified reviewer
Plastics, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2018
Welcome to the Next Level of Quality Control
Overall the experience we have had with 1Factory has been exceptional. There is obvious room for growth as there is with any software but the 1Factory team is constantly making improvements that will benefit all.
PROSThe software is easy to use and learn. Since the introduction of 1Factory my quality and production team have seen an improvement in the parts being made as well as the communication between our departments which has improved overall production. The real time run data that is produced by 1Factory helps my team notice trends much more quickly and save production time that would otherwise be spent manufacturing non-compliant parts.
CONSNone. The support staff and the 1Factory team have been exceptional partners. Anytime we have found something that doesn't quite seem right or something we think could be done differently the 1Factory team has always accommodated our suggestions.