Ratings Breakdown
User Reviews Overview
Feature Ratings
Ease-of-use
5.0 / 5
Value for Money
4.5 / 5
Customer Support
5.0 / 5
Functionality
4.5 / 5
Pros
"Very easy to work, improves comunication and produtivity"
"Best maintenance software ever made and always in improvement."
"Interface with the end user is very good, reducing wrong input. Custumization provided to the administrator, wich is able to program/implement the software since the begining in his own way."
Cons
"Some issues with the language as its a Portuguese company, however the team very quick to rectify issues and so not caused me any issues."
"The lack of possability of automaticly associate equipements to the corrective anomalies. Gives preference to localization instead of equipments "
"Ease of access, quick consultation, time saving, ETC"
Infraspeak Reviews
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February 2019
Paulo from Pedras Salgadas Spa & Natur Park
Company Size: 1,001-5,000 employees
Industry: Facilities Services
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
February 2019
Best Maintenance Software Ever
Pros
Best maintenance software ever made and always in improvement.
Cons
Absolutely nothing to report about this tool.
Response from Infraspeak
Replied February 2019
Hi Paulo, Thank you very much! We're thrilled. We'll keep working to meet your expectations on Infraspeak and help you make Pedras Salgadas Spa & Nature Park even better! Cheers, Manuel Ramos Head of Customer Success
February 2019
Pedro from Frostline
Company Size: 51-200 employees
Industry: Facilities Services
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
February 2019
My companys daily working tool
Helps me and my team to be organized and never lose information in the middle of a chaotic day of work. My time is spent resolving problems instead of being on the phone all day. Gives me all the indicators and info with 3/4 clicks. Fast to send information to clients in case we need to.
Pros
Everything is online 24/7, simple to use and registers everything we do working every single day. Saves time on the administrator side of operation and making it simple for the user side also.
Cons
Need a admin and user version to run on iOS.
Response from Infraspeak
Replied February 2019
Hi Pedro! Wow! Thank you very much for you review. It's been amazing to be part of Frostline's success! Cheers, Manuel Ramos Head of Customer Success
February 2019
Paulo from Tintex
Company Size: 51-200 employees
Industry: Textiles
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
4.0
Functionality
4.0
February 2019
Advanced maintenance
Infraspeak has allowed us to move all the information to a digital platform where we eliminated all the paper and do the operations without consulting, it even tells us what to do.
Pros
The control, the help and the ease of access to the system, make us work more aligned and with a purpose, better maintenance and less maintenance.
Cons
The reports that are now much improved and more intuitive.
Response from Infraspeak
Replied February 2019
Hi Paulo, Amazing! We've been following all the impact of Infraspeak in your manufacturing, and it's great to see how happy you are! We're so glad to help. Thank you very much for your words! Cheers, Manuel Ramos Head of Customer Success
February 2019
Jos from IHG
Company Size: 10,000+ employees
Industry: Hospitality
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
February 2019
Best Maintenance Management System Ever
Mainly the main issues we have solved are: no information is being lost, we are solving the chronicle issues in a much faster way. We have a much higher control over the personal efficiency, etc...
Pros
1. Ease of use (Very user friendly) for every reporter, technicians and administrator; 2. Data presentation in most of the fields; 3. Being open for customise the tool to feet all of our requests; 4. Organisation level of every action. No information is lost; 5. Easy of access from every PC, Labtop, Tablet or Smart phone
Cons
1. The Infraspeak Direct for IOS. It is currently far away from the android version; 2. Cost; 3. Configuration of the preventive actions (very complex.)
February 2019
Luis from J. Cardoso, S.A.
Company Size: 201-500 employees
Industry: Hospitality
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
February 2019
Great maintenace management tool
Pros
Very easy to work, improves comunication and produtivity
Cons
nothing special to say. Small improvements, solver during the updates
Response from Infraspeak
Replied February 2019
Hello Luis, Thank you very much for your kind words. We're glad we can help you run your beautiful hotels smoother and paperless! Count on us to keep improving the product. Cheers, Manuel Ramos Head of Customer Success
November 2017
Rafael from Alameda Shoppings
Company Size: 501-1,000 employees
Industry: Retail
Time Used: Less than 12 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
November 2017
Infraspeak allowed us to go from paper and excel to a simple, integrated and paperless Facility Mgmt
Simple and organized facility management allowed us to fix issues faster and execute our preventive maintenance plan with success.
Pros
The user interfaces (web, mobile and direct) are really easy to use . The NFC tags are really useful to access information and the app store they have inside the product allow us to choose which features we want to use, which we don't.
Response from Infraspeak
Replied November 2017
Thank you, Rafael! Your team is also doing a great job using Infraspeak!