All Flipsnack Reviews

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Sara

2 - 10 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed June 2022

Online Magazines for Marketing

User Profile

Michelle

Verified reviewer

Sports, 11-50 employees

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2018

Love Flipsnack

Happy that I decided to go with flip snack. As previously mentioned their interface is very user friendly and its a great program to create online catalogs!!

PROS

I use flipsnack to make a online catalog for work. It is perfect for doing so and makes the catalog very easy to share. The interface is very user friendly and easy to use. Definitely was a great decision to go with flipsnack and i would recommend anyone to do the same!

CONS

Missing some features such as being able to change the size after the catalog is already made however when looking for a feature you can easily message their support team. They are so responsive and great!

Vendor Response

Thank you Michelle! What a wonderful review!

Replied December 2018

Bekah

Education Management, 51-200 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed January 2023

Flipsnack Review

We have been using this product for over two years and I have brought another company onboard to use the service. We are satisfied with the quality and features at the price point we selected.

PROS

We were looking for an affordable way to share our viewbooks with prospective clients. We researched Flipsnack and found what we were looking for and beyond. The software is easy to use, set up, navigate, post and share.

CONS

Sometimes the features don't function well with shared links like the gif link breaks and a broken image file is sent out instead.

Reason for choosing Flipsnack

Features offered at the price point

Reasons for switching to Flipsnack

ISSUU started charging to post and there were too expensive.

Vendor Response

Thank you so much for the review, Bekah! We are pleased to know you like Flipsnack and find it easy to use. The issue you`ve mentioned will be discussed with the team.

Replied January 2023

Anonymous

201-500 employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

2

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed December 2018

Using Flipsnack

We have problems with customer support getting back to us in a timely fashion and can't seem to solve our issues.

PROS

The finished product looks nice and is easy for our customers to look through our eBooks.

CONS

We use InDesign to create our eBooks so we create the interactivity in the main document and, after applying it to Flipsnack, need to re-do the interactivity again for it to be applied to the Flipsnack version of the eBook. We also experience some issues when publishing it to our learning management system.

Vendor Response

Thank you for the review! It is very important for us to hear about the issues that you've experienced with our tool and with our customer support. The links that you've added in InDesign should automatically work in Flipsnack, if they are added correctly as hyperlinks. Please contact us again. We promise we will investigate this problem in a timely manner.

Replied December 2018

Adianna

Education Management, 5,001-10,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

2

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed November 2022

Needs more improvements

Overall as expensive as a program is it works out for my newsletter but this will be the last year I use it.

PROS

I like the different tools available to create a newsletter.

CONS

I just like the way you use the name as a pertains to pages which confuses me since I’m American. there are things in the tools that can use an upgrade for a user-friendly approach.

Reason for choosing Flipsnack

Again because it has more things to choose from.

Reasons for switching to Flipsnack

I switched because it didn’t have as many as the tools that Flipsnack has.

Vendor Response

Thanks for the feedback, Adianna. It helps us a lot!

Replied November 2022

Alicia

Hospitality, 201-500 employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

FUNCTIONALITY

4

Reviewed December 2022

Great digital magazine reader

Its a great tool, cost effecive and easy to use for both us the publisher and the guest

PROS

We use Flipsnack to publish our magazine, menus and activies programs. It is user friendly and easy to publish and link across multiple platforms including our website, emails and business listings.

CONS

I would love to be able to sort my images easier and would love to incorporate pop ups in my magazine or special offers when people click on a certain section.

Reasons for switching to Flipsnack

We found Flipsnack easier to add links and it was more cost effective

Vendor Response

Thanks for the review, Alicia! It helps us a lot! We are pleased to know you like our tool. Your suggestion will be discussed with the team.

Replied January 2023

Jessica

Non-Profit Organization Management, 2-10 employees

Used monthly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed October 2019

Perfect for annual reports & e-booklets!

PROS

Flipsnack is incredibly user-friendly -- for those creating with it and those consuming content. It's the perfect tool for our nonprofit for making flip-able e-books of things like annual reports and meeting booklets.

CONS

The only downside is the limit on catalogues we can make -- but that just means we are using the software more than we expected and probably need to upgrade our subscription!

Reason for choosing Flipsnack

Flipsnack looked more professional in the final product.

Vendor Response

And perfect for you! Hi, Jessica! Thank you so much for the kind words and the 5 star review. If you would like to know more about our pricing plans please check out our page or simply contact our Live Chat Support and get the right Plan subscription for your unique needs.

Replied October 2019

Richard

Education Management, 51-200 employees

Used monthly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

FUNCTIONALITY

5

Reviewed December 2019

Using for Professional Development

BEgan using the free version for one year, then wanted to expand offerings and have been very pleased with the basic vpaid version value for money.

PROS

The way you travel through the information presented is much better than a standard scrolling presentation.

CONS

The platform takes a little while to become comfortable with navigation.

Reason for choosing Flipsnack

Cost was much more affordable for a very similar product.

Vendor Response

Hi Richard, Thank you for your great review!

Replied January 2020

Brandi

Hospitality, 51-200 employees

Used monthly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed April 2021

I love FlipSnack!

It is so much better to view a newsletter in FLipsNack than just view a pdf and scroll.

PROS

Very easy to use and understand. I switched to this app because AnyFLip sucks.

CONS

I haven't found any dislikes as of yet.

Reason for choosing Flipsnack

I needed it asap when Anyflip was down and ANyflip has no customer service.

Reasons for switching to Flipsnack

ANyflip had me sweating bullets because I needed it and it let me down.

Vendor Response

Hello Brandi, We are so happy that you are enjoying our features and that Flipsnack is the right platform for you. Thank you for your review!

Replied April 2021

Anonymous

11-50 employees

Used monthly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

Easy to use and consistent

Overall this software is a great tool to present any publication or multi-page collateral. It's a great way to save on printing costs. There is nothing like holding an actual printed book, but for quick digital viewing, this is the best alternative.

PROS

It is very easy to upload your PDF of your book and be confident it will show up exactly how you'd like to present it. There are several easy to understand settings for how to set-up the look & function of your e-book. You can even choose them to be auto-default settings so you don't need to select them every time. There are lots of interactivity features like a Video Widget and auto-finding missing links.

CONS

I haven't ever used it to design the pages from scratch. I always design in Adobe InDesign and just upload a PDF to flipsnack. So I don't know if it has good design features for initial page layout. The one thing that would be nice, is if there was another feature for not just books/magazines, but for folded collateral like a mailed newsletter or brochure, etc. If there was a way to animate for multi-panel designs, like have them unfold and present on the screen the way you would view if it were printed.

Vendor Response

Thank you so much for the review. Your feedback helps us a lot, and it will be discussed with the team. We are pleased to know you find Flipsnack easy to use and that it helps you with your presentations.

Replied December 2022

Aulani

Plastics, 1,001-5,000 employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

Flipsnack for Monthly and Quarterly Magazines

PROS

Flipsnack is very user friendly. Even though we build our templates off of the website initially, I was able to see how easy it would be to start from scratch on the Flipsnack website if someone were to do to that. There are a lot of features that can also make the publication interactive, which is always a plus, especially since it is a digital publication. Editing and publishing is also a breeze, which is a huge win in my books.

CONS

This was a very high level, probably back end con for us, but we were not able to customize the shelf the way we wanted to when tried to implement it on our own website. No fault to anyone, this was probably a specific case for Flipsnack so I can see not being able to customize the shelf on the back end. We ended up creating our own shelf on our website and embedding each catalog individually. This was fine since we switch it out every few months anyways.

Reason for choosing Flipsnack

Ease of use and price.

Vendor Response

Thank you for the review and rating! We are pleased to know you like using Flipsnack and find it user-friendly. We will also discuss your suggestion with the team. Your feedback helps us a lot!

Replied December 2022

Eduardo

Primary/Secondary Education, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2020

Eduardo Lina: My review of Flipsnack

It is very good indeed. I have been using the product for the Six-Year Kugel High School for several years. The school management is quite happy with what I have created because it gives us the possibility of documenting lots of school activities in a way that neither Facebook nor the school site does. I have also used Flipsnack to document other learning activities. Flipsnack allows me to share them easily and have the contents organized the way I want to.

PROS

I like the different options for creating Digital books/ Brochures , etc. I find the new Flipsnach very easy and convenient to use when I create Digital Books in BOTH Hebrew and English. The same happened when I created Digital Books in Spanish with the old version a couple of years ago, too.

CONS

The uploading text feature for Hebrew needs improving. Since Hebrew is written right to left, I have to use the function that moves the text to the right so that sentences begin on the right part of a page. The problem, however, is that punctuation marks still appear as if the writing was done in English / Spanish, etc. (Latin Characters). Sentences that en in mid-line appear as if they were written from right to left. Appropriate fonts for Hebrew might be added, too. I guess the same applies for Arabic writing.

Reason for choosing Flipsnack

While I was aware of other alternative products, I found Flipsnack to be the most engaging and attractive one. I have not regretted my choice.

Vendor Response

Hey Eduardo, Thank you for taking the time out of your day to give us a great review, and bringing the punctuation issue to light. We were unaware of this problem, but we'll see what we can do to fix it ASAP. We'll keep you updated on the progress.

Replied March 2020

Wilfrido

Verified reviewer

Accounting, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

Convert your PDFs into magazines instantly.

Since we implemented the distribution of our newsletters in Flipsnack we can have an analysis of the users who have access to the content, and based on direct surveys with our staff we know that the reading time of the material has increased by more than 40%, having a acceptance of almost all readers.

PROS

The ease of use of Flipsnack caught our attention since we started using it a few more years ago, we simply upload our internal monthly newsletter and in a few minutes it is ready to share it with all the firm's staff, being able to make it private only for our use internal and highly personalized.

CONS

Sometimes the compatibility of publications on mobile phones is not optimal, and it is something that until now we have not been able to solve with this solution and we return to the distribution of the PDF to solve it. Additionally, sometimes the automatic PDF link detector does not work correctly.

Reason for choosing Flipsnack

It represented a large investment of time in the development of something that in the end was of lesser quality.

Vendor Response

Hello Wilfrido, We are so happy that we were able to help you with the creation, distribution and analysis of your company newsletter. Thank you for your review! We will certainly take into consideration your feedback. Our team is continuously improving Flipsnack. Stay tuned for more features!

Replied March 2021

Lauren

Consumer Services, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed January 2019

First time creating a flipbook -- easy!

In general, Flipsnack has been easy to use. This is my first time creating flipbooks. I would love if Flipsnack could also assist with designs and make the editing process easier. It would be great to actually go into my test and make small edits.

PROS

All you have to do is create the pdf and upload. Easy to send a link.

CONS

The links didn't copy over from the pdf. I have to remember to add them in the finished flipbook online. Also couldn't figure out for a while how to not let clients see our other flipbooks. In addition, difficult to figure out how to edit the flipbook online (rather than deleting and uploading a new one).

Vendor Response

Hi Lauren, Please contact our support about the links situation. If they are added correctly as hyperlinks in the PDF they will be automatically imported in the flipbook, thus save you a lot of time. We'll probably ask for a sample PDF, test it out and see if there's a problem on our end, or we may have suggestions on how to add hyperlinks in the PDF. We'll also keep your other suggestion in mind, regarding a design service team. Thank you so much for giving us feedback!

Replied January 2019

Anonymous

11-50 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2021

Flipsnack is a great online tool to improve your digital footprint

Overall, it is a great platform and allows us to improve the digital aspect of the business.

PROS

Flipsnack is a fairly simple to deploy software that allows for a more professional means of publication, presentation and online catalogues. The online application is quite decently priced if you purchase a yearly subscription and for those that only need the basic elements there is also a neat free version for the above mentioned uses. We loved the ease of use and the great customer service on the platform as well as how easy and secure the payment portal was.

CONS

If you are a subscribed member of Flipsnack you will know that there are quite a few unlisted features in the comparisons table before purchase. This unfortunately can be a little misleading and make your decision after payment feel a little "cheeky"... *Hint - just go for the enterprise package if you want access to all the features of the platform such as a personalised favicon and subdomain URL. MP4 files cannot be uploaded to any Flipsnack document unless you are a enterprise member however you can run it videos through YouTube instead, so perhaps start a YouTube channel if you want to use video in you presentations / catalogues. The software can be a little buggy at times and does require a little bit of time and resource to iron out the kinks.

Reason for choosing Flipsnack

Flipsnack is more affordable than Flippingbook

Vendor Response

Hello, Thank you for your review! We will certainly take into consideration your recommendation. We are continuously improving Flipsnack, so stay tuned for more updates!

Replied March 2021

Wendy

Health, Wellness and Fitness, 2-10 employees

Used monthly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed October 2019

Terrible Customer Service

Not pleasant. Again, my magazine is beautiful but the tools that are available to some for growth, aren't available to everyone and there is no rhyme or reason behind their secret decision.

PROS

I like the ease of setting up and formatting my magazine. Flipsnack has a great interface for creating. It is easy to embed and can be customized to fit any width website.

CONS

They do nothing on their end to help drive viewers. There is an app now but you evidently have to be part of a secret service to have your magazine included on the app. The lack of inclusion in the app is the reason I will be removing my magazine from flipsnack. We needed the app platform for our readers to subscribe and view us consistently. When I talked to customer service about the issue, they did nothing and told me it just wasn't an option for me after not even understanding they had an app. I should have been offered a resolution, and I wasn't. The company itself isn't interested in supporting their customer's growth or giving us the option to create a sustainable product for our customers. Therefore, I'm out.

Reason for choosing Flipsnack

Price and the interface ability. However, now I'm done with the ezine platform completely. We are creating an online magazine in our own domain which will have a mobile platform.

Vendor Response

Hello, Wendy! Thank you for sharing your thoughts with us. We are sorry if you encountered some issues using Flipsnack. We would love to know more about your problem so please reach our Live Chat support and let's make it work this time.

Replied October 2019

Debra

Higher Education, 1,001-5,000 employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE