All Glasscubes Reviews
1-25 of 329 Reviews
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Samuel
10,001+ employees
Used less than 2 years
OVERALL RATING:
3
Reviewed January 2023
Glasscubes, Customised platform for organisation collaboration
Nick
Verified reviewer
Marketing and Advertising, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2018
Glasscubes Intranet/CRM - What a find
Our experience with Glasscubes has been an extremely positive one since the moment I first spoke to Craig. He conducted two online presentations, which having sold software for 18 years, I think are some of the best I have had. Clear, concise, informative, in plain english and no hard sell (just let the product do the work for him!). The implementation and on-boarding process is both intuitive and straight forward with lots of support both from the team and from online content, which is excellent. Nothing is too much trouble for our primary contacts. Pound for pound, Glasscubes exceeds expectation and I can only imagine will get better and better. Yes there are improvements that can be made but their 'vote for new functionality' that clients can access will enable them to prioritise and gauge what to do next. We are a team of 13 and the overwhelming feedback has been really positive from the whole company and has made us far more collaborative, centralising all our work and creating a focal point for our company. I very much look forward to working with Glasscubes for many years to come and if they maintain their standards, they will become a real force in this market and a natural choice for small SMEs.
PROS- Easy of use - Breadth of Functionality - Amazing support - Great supporting documentation - Cross platform and device availability
CONS- would like to see smoother integration with MS Office suite (both on PC and Mac). I appreciate refinements to this process are ongoing. Working on a Mac, it this is slightly clunky but really not a deal breaker in anyway.
Vendor Response
Hi Nick, Thank you for your review. Just as an update for you, we are currently developing our Microsoft Office 365 integration. We anticipate it being launched towards the end of this quarter. Best regards, The Glasscubes Team
Replied August 2018
Reza
Health, Wellness and Fitness, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Review of the system/product after 7 years of usage
Good product, 100% reliability and resilience in my experience and can't recall any downtime except for planned overnight downtime that did not interfere with our operation
PROSThis is an honest & genuine review after many years of experience with the system/product & I would highly recommend it. I have been using & administering the system for over 7 years and have not had any glitches or downtime at all. The responses to queries and issues from the team is rapid and problems are resolved quickly. They are also open to additional features and development.
CONSWe have had to come to an understanding with the finance people of GlassCubes that in NHS we take a while to pay our invoices and sometimes can't react quick enough to pay them due to internal processes
Reason for choosing Glasscubes
Ease of use and availability of support & training
Tasha
Non-Profit Organization Management, 201-500 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2023
It works well but could be improved
I mostly enjoy GC, Im not a huge fan of how it looks but that's personal opinion. It can be harder to use when just on a small laptop screen. But overall I like the use of file sharing.
PROSI think the use for file sharing is great especially when just downloading and commenting on
CONSThe online editing does not work well, it is clunky, unclear if the document saves, not all features can be used and can distort certain elements of the documents - especially spreadsheets
Anonymous
10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed January 2019
Cheap and cheerful collaboration
Ease of set-up and simple cost model. Sharing documents with suppliers is non chargeable license. Fast on boarding
CONSPoor versioning, real basic desktop UI, poor integration with mobile platforms
Simon
Building Materials, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2023
In house marketing production, made simpler.
The problem of solving a one stop shop for each specific job/campaign and associated assets for a wider marketing team. Glasscubes worked well for us. It was important that the right people could see the right task and files for the right brief.
PROSEase of use across multi-channel marketing teams. One simple place to manage and track campaign work.
CONSThe missing function would be for there to be an option where you can choose to download all files from a job rather than having to download them individually.
Reason for choosing Glasscubes
Mainly cost and simplicity.
Vendor Response
Hi Simon, Thank you for your review and feedback. I wanted to let you know that it is possible to download files in bulk. Please reach out to us so that we can explain how to do that. The Glasscubes Team
Replied September 2023
Graham
Civic & Social Organization, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2022
Easy to use, flexible collaboration platform
Management is straightforward. End users require very little training to make use of the system and if they do, there's detailed help only a couple of clicks away. We've previously had issues collaborating with external folk but with Glasscubes it's been really simple to enable that and get a wide range of stakeholders involved where we couldn't easily before.
PROSGlasscubes provides an easy to use, flexible platform for collaboration which works well for both internal use and especially when working with a range of external partners. The ability to enable facilities selectively for different groups and projects means they can have what they need without being distracted by what they don't.
CONSThe document editing functionality can sometimes need careful explanation as it's so flexible, sometimes less savvy users can get a bit confused.
Reasons for switching to Glasscubes
Issues collaborating with other/external Microsoft accounts.
Morro
Research, 1,001-5,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed March 2023
A very useful and user friendly platform
A very user friendly platform. I joined the platform through my employer and I have since been amazed and impressed by its usefulness in terms of how it created and facilitated networking and communications between the various sections of the organisations and most importantly how it made file and data sharing easy.What also impresses me is how one can have control over his/her account; as to who can or cannot have access to the account, files and data and what access rights they can have. I find it immensely helpful for research projects' planning and implementation.
PROSThe Pros are many. What is stands out among them is how easy it is to use the platform even without any formal introduction or training. The ability and various facilities/features available for one to have full control over their account/platform.
CONSVideo conferencing is one of the features I am looking out for to use on Glasscubes.
Reasons for switching to Glasscubes
Mainly to do with data security concerns and the stability of the platform.
David
Legal Services, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2021
Glasscubes - A Superb Product, Supported by Expert and Attentive Staff
We have been using Glasscubes now for the past few months and I have been hugely impressed with the service provided. Aside from the fact that the platform is easy to use and meets all of our needs from an intranet portal, the support and guidance we have been provided, both before and since launch, is second to none. Whether it be troubleshooting issues, or ideas for further development, the team at Glasscubes couldn't be more helpful - always providing us with a quick and beneficial solution. I wouldn't hesitate to recommend them!
PROSIt is such a user-friendly platform, which our people have found really easy to get to grips with. It has allowed us to simplify many/most of our processes, centralise our frequently accessed documents and has opened up a world of possibilities in terms of connecting everyone. The implementation process was also very smooth, with fantastic guidance and support on hand from Glasscubes at all times.
CONSThere are genuinely no negative comments I have to make in this regard - the platform does what we need it to (and then some) and if there has been anything missing, Glasscubes have worked with us to find a solution.
Reasons for switching to Glasscubes
Platform was outdated and would have been too complicated/costly to update.
Rachel
Management Consulting, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2023
Growing our Community
Great, it has helped
PROSHelps coordinate a growing community of practice
CONSGetting things set up and getting people to initiate interactions (it still requires some management from us)
Reason for choosing Glasscubes
Integration of zoom and means of setting up sub groups easily
Reasons for switching to Glasscubes
needing to get things into one space as our community grows
Paul
Hospital & Health Care, 1,001-5,000 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed November 2023
Simple and easy to use
I find it easy and simple to navigate across the different functions. It makes life easy in collaborating with colleagues and sharing information and files. The settings are intuitive and functionality works great.
CONSI do not have a negative identified yet.
Georgia
Accounting, 501-1,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed August 2023
Super easy to use
It is very user friendly and simple to use
CONSI have nothing bad to say about glasscubes
Samuel
Non-Profit Organization Management, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
2
VALUE FOR MONEY
2
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2021
Glasscubes, Customised platform for organisation collaboration
It has a customised layout system which is professional and easy to store and locate documents, the limitations with not being able to have multiple people editing a document and inability to share a document for editing outside of the organisation means this product is weaker than when compared to google docs.
PROSThe high security and protection of key documents, as well as the function that allows you to share documents with juniors or other people without giving there the ability to download or edit the original. Also the documents on Glasscubes can be uploaded in versions, so previous versions can be tracked and secured when needed.
CONSIt is very frustrating to share with other organisations who do not have the permission to access and edit the document as they are not a Glasscubes user, this makes cross-collaboration hard. Also if multiple people work on the same document- at the same time, you will get kicked out and it will become locked to the main editor, so again- not good for multi-person editing and collaboration.
Vendor Response
Hi Samuel, Thank you for your review and feedback. I wanted to reach out to you to address your frustrations. It is possible to securely share information from Glasscubes with external organisations, using our 'secure share link' feature. If you need to edit and collaborate with external parties, please contact your account administrator and request that they be added to your workspace. When editing a file Glasscubes locks that file, so that other users cannot edit it at the same time, this protects the versioning of the document. During that time the file can still be viewed online, or downloaded by other users. If you use Office 365, it is also possible to co-edit documents, in much the same way as you can with Google Docs. All the best, the Glasscubes Team.
Replied June 2021
George
Higher Education, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
Essential Software for Any Remote Team
My team has been using Glasscubes for 4 years now to enable us to work across multiple sites while keeping information flowing and having a central place to store our project documents. Glasscubes played a critical role in our business continuity last year when all employees had to work from home at very short notice. The support available from Glasscubes is exceptional and the platform in constantly in development. Users are encouraged to give feedback to the development team on features which would be useful to implement, and I've personally seen some of my suggestions rolled out across the site. It has the flexibility to suit teams and businesses of all sizes and I fully recommend Glasscubes to anybody looking for secure, cloud-based filesharing and collaboration solutions.
PROSThe collaboration aspect of Glasscubes is what really makes it stand out, allowing teams to store, edit and share documents across multiple locations and organisations. It integrates perfectly with MS Office and 365 with the recently-added feature to edit online in Office 365.
CONSSome users can find it challenging to navigate the site at first but this is very easily fixed by a short introduction and training session which we have integrated in the induction process.
Michelle
Hospital & Health Care, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2016
Glasscubes; a great tool for sharing information and working together on projects
I started to use Glasscubes a few years ago when our team started working on projects with colleagues based around the UK. My first real experience was working on producing a short online course with colleagues in Manchester. Glasscubes made it so much easier for us to get feedback on content quickly and we didn't have to worry about version control as Glasscubes clearly shows you the history of who has accessed what and when. Everyone in the team could see the same information and we knew what we were all working on was the most current and up to date content. It definitely made life a lot easier for us.
PROSThings I like about Glasscubes: 1) Its easy to use 2) You can upload documents that multiple people can access 3) You can give specific people access to a project 4) You can access Glasscubes from anywhere 5) I can create my own task list to keep on top of my workload and others can also add to that task list 6) Glasscubes notifies you when someone has added to a project you are working on or has assigned a task to you
CONSI haven't found anything yet that I really don't like.
Jonathan
Biotechnology, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Glasscubes is one our most powerful tools
Using glass cubes has been a game changer, managing development updates, integrating system operating processes and managing teams has enabled our company to provide capability and credibility across all departments
PROSIt facilitates our ability manage projects. Keep accurate records and provides the platform for our quality management system.
CONSIt take a little while to learn how to get the best out of the platform, we have not experienced any functional issues, the platform is stable and I do not believe any of our team have a least like. every person has now found a benefit in using Glasscubes!
Tarek
Education Management, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2020
Implementing GC at a London Early Years School
Excellent, from the first interaction. Very clear, friendly and straightforward. Super professional people!
PROSEasy to use, easy to set-up and manage and easy to get in touch with GC if you have questions. It's a human company, and the customer service is amazing.
CONSPossibly could integrate lots more features and apps like survey tools
Reason for choosing Glasscubes
Ease of use. Human to human connection.
Reasons for switching to Glasscubes
We had outgrown these processes, and due to ever more complex compliance needs.
Rachel
Transportation/Trucking/Railroad, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Ease of Use
It's great - getting our employees to utilize the platform has been a challenge but it's a great way to have an intranet for all of our locations.
PROSIt's a great way to get communication out to our network. User friendly with lots of options to post different items.
CONSEverything has been good with the integration, there's nothing that I find I dislike with the platform
Reasons for switching to Glasscubes
Better platform
Edward
Construction, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY